Alperen Tekin
Google
The food here was excellent… Unfortunately, the service ruined the experience.
When we arrived, we were asked if we had a reservation. We said no, and were redirected to another waiter who kindly showed us to a table. We ordered and were served our meals without any issue. But as soon as the food arrived, an aggressive lady came to our table and, in an offensive tone, demanded to know, “Did you have a reservation? Who admitted you here?” We explained that two staff members had already seated us, but she continued rudely insisting, even telling us that if people came, we would have to leave the restaurant before finishing the plates...
This all happened in an empty restaurant. So the chaos felt unnecessary and disrespectful. If reservations are strictly required, that’s completely understandable but then simply don’t let walk-ins sit down and order in the first place. Customers shouldn’t be made to feel unwelcome after being admitted. In the end, nobody came, but they left such an unpleasant impression on us.
Such a shame, because the kitchen is doing fantastic work, but the attitude ruined what could have been a perfect dining experience.