MOD Pizza

MOD Pizza Review MOD Pizza delivers exactly what I want in a great pizza experience—crispy crust with a nice undercarriage and a satisfying crunch. The ability to customize my pizza just the way I like it is always a win, but what really stood out this time was the service. We walked in on Valentine’s Day and, honestly, we felt loved. The three team members working the line and the cashier greeted us with warmth and treated us like regulars, even though it was a quick-service spot. It caught me off guard—in the best way—because that level of genuine friendliness is rare these days. Fast service, great pizza, and an unexpectedly kind experience. We ate every slice!

Well played... good food and a chill vibe. Ordered four pizzas and four salads, all different and all delicious. Staff was helpful and courteous. Highly recommended.

Jessica made me pizza with love and asked questions I never had anyone ask.

MOD Pizza used to be one of my go-to spots for a quick, reliable meal—but unfortunately, that’s no longer the case. On my recent visit, I was relieved that the person making my pizza used fresh gloves, but what I witnessed next was concerning. The employee next to her dropped some tickets, bent over, placed her hand on the floor, and reached under the counter multiple times to retrieve them. She then went right back to handling food without changing her gloves. In a restaurant environment—especially one with an open prep line—that’s unacceptable. Things didn’t improve from there. The soda machine area was soaked, with towels and rags trying (unsuccessfully) to absorb water and who-knows-what else that had spread several feet into the walkway. It was both a slipping hazard and just plain unsanitary. To top it all off, every table was either dirty or stacked high with dishes and trays, some of which clearly had been sitting there for a while. It looked like guests had started piling dishes themselves out of frustration. What used to be a clean, quick, and enjoyable experience has turned into a disappointment. I hope MOD takes steps to get back to the standards that once made it a favorite.

We were here on our way home from Target. My son likes pepperoni pizza here. I have ordered chicken/mushroom on cauliflower crust-surprisingly it was good. The crust was crunchy and plenty of topping on top.

Truly a beautiful place with beautiful art and beautiful people. All the employees were super friendly. The food was excellent. The atmosphere is comfortable. God truly outdid himself making this place. I Am A Pizza lover and this is by far some of the best pizza I have had in my life. I would truly recommend it to anybody. They also have incentives for people that work for them. They have all sorts of benefits and will even help you to open your own mods pizza if you choose to do so. May God continue to bless this place and the people that work in it. Praise and glory to Father God, Jesus Christ, and the Holy Spirit. I thank you for the great experience I had. My friend Marlon and fellow coworker brought me out to dinner after I helped him fix his bike. May God continue to bless my friend Marlon also I pray in Jesus mighty name. Amen. Sincerely yours, William Leo Pfrang

When I want my pizza fix, I come here. Quick and delicious.

I placed my order online and when I went to pick up my pizza it was hot and accurate. The flavor of my pizza was delicious. The restaurant was clean and the staff member that assisted me was friendly. I absolutely love this location and I recommend you trying this spot out. I spent 12 bucks for an 11 inch pizza and I had lots of toppings. 10/10.

In a pinch, it's hard to hate on this pizza. Sure it's not top notch but for $12 with unlimited toppings it's hard to go wrong. The service here is actually pretty good. Staff is super friendly. Would this be my first choice? Obviously not. But would I come again? Hell yeah.

Terrible customer service. They were very rude. I received the wrong pizza and when I advised the staff they refused to remake the pizza claiming they did not make a mistake and you could clearly see the pizza I received was not the pizza that I ordered.

I love mod pizza, it is a great build your own pizza place that gives a substantial portion size (unlike its competitor, blaze) on a crunchy New York style pizza crust. They cook the pizza in a big pizza oven right in front of you. So good! Service does take a while but you get really good pizza.

This location has had a MAJOR upgrade recently and I'm so happy about it! My husband and I eat here quite a bit as it's not only close to our place, but they offer plant based meat as a pizza topping and is the only pizza place we've found that has this as an option. In the past, the customer service was HORRIBLE. There were so many past instances of the employees behaving negatively towards us, giving attitude, making rude comments and one time they even turned us away 30 minutes before closing because they "already put everything away" and didn't want to bring it back out. That last instance almost turned us off for good. BUT in recent months, they've completely changed the entire staff (seriously, we eat here so much that it was very obvious for us to notice this) and their current staff are absolutely wonderful!!! Everyone is so friendly, polite and kind. They're always welcoming and happy to fix any mistakes they may have made. It's seriously so refreshing and we now LOVE this location!! So anyone reading this who had a bad experience in the past, I encourage you to give them another shot! We're so glad that we did because we not only love the food here, but we now love the staff, too! Thanks for making the necessary changes to provide a better customer experience, MOD! We are so appreciative!!!

Love the concept. Love the ingredients. Love the taste. It's hard not to love something you create! It's hard to beat a Mod pizza. Way better than Blaze and all the other wannabe build your own pizza places. And if you can't decide on how to build your own, their menu looks good as well. I usually get a pizza. Sometimes I get their salads which always taste fresh. Rarely order their cheesy bread, but it's great too! Service is usually fast but if you happen to arrive during a busy to-go rush, it might take a bit. I've seen them with at least 20 pizzas waiting to go in the over (it was already full). So clearly, the food is great! The staff is always nice and moving as fast as they can. Good all around!

Location: Taylor st Staff: friendly Price: average Parking: lots Overall it is looking a lot cleaner not sure if I arrived before craziness but place looks a lot more clean and kept up than before

First time Visiting this location and we received the BEST customer service! Thank you Natasha! Well, definitely be back!

Whoever the Hispanic young man (11/22/24 - 1:40 pm) is that puts the pizza in the oven and cuts it deserves a raise. Kept apologizing for the wait despite me not having waited that long + during the store's rush. Would come again because of this guy. 5/5

BEST PIZZA!!!! Ordered online and picked up. Ready very quickly and tasted amazing! I didn't even think to take a picture.

Inconsistent....Just plain lazy no effort.... Minuscule toppings ...app deleted Nobody has time for this.

Stopped in for a salad and pizza! Greek salad was good but overloaded with toppings; I'd cut back a little. It was tasty tho! I also grabbed a mad dog and subbed the ground beef for chicken sausage. It did not disappoint! The team was great! Well staffed, and friendly! The decor is simple and modern, like the others of similar concept.

Delicious pizza made in an artisan oven! The people serving us were polite and hardworking, but the service was a bit slow considering "super fast" is in the tagline. The dining area was a bit dirty and I would recommend more individual tables rather than large party tables (these were all empty during the rush). Overall, will be back because it's delicious, but room for improvement.

Great place if you like to build your own pizza! This place is usually pretty busy, but they don't take long once you build your pizza. They will add unlimited toppings (can ask for more or less of a topping) and the crust comes out nice and crisp. I've never noticed the many different dips they have but we had the ranch and Sriracha ranch. I like to get the regular MOD size pizza and take any leftovers home (they have boxes already out)! I loveeee their nugget ice, and their lemonade is one of my faves! They do serve some draft beer and wine to choose from. They have several table/seats and a few booths inside, and an outside seating area too if it gets crowded inside. Plenty of parking since its right next to a shopping center. Overall delicious place to get pizza to your liking my!

Natasha helped us out and had great service! thank you for the great service! I would recommend coming for sure!

Not to be confused with Dom Pizza, which is definitely not for submissive types. I don't really think this is such a great chain, but I do like it and it is tasty and I've had better versions of these self-service create your own pizza thingies, and this one is a little too generic and corporate. But having said that, it's actually better than a lot of Texas pizza, because it's a state that just doesn't make good pizza, so overall I would toss it a 3-star rating.

Again I forget to take pictures I was starving and got carried away. The place has tons of seating, and is great for large groups. With an easy assessable parking lot. A good pace to come hang out with friends after a game or with kids. Well the food was great, ordered it to go. This was my second time in 1 week eating MOD pizza and again I am not disappointed. I was expecting it to taste something like Little Caesars but I was shocked how good it really was.. the cheesy breadsticks where even pretty good also.. y'all should check this place out!! Definitely should be on your list of pizza joint spots!!

Has potential, staff needs training. Meat chunks in the cheese. No separate cutter for vegetarian pizza. Light handed on the toppings, too heavy on the cheese - they did not even ask. Pizza was very salty, sadly had to throw it out

My husband loves pizza so we decided this location since we had to hit Total wines first. When we went inside they greeted us the worker that helped me with my topics coughed and did not cover his mouth, but I just asked god none of his cough drops got on my pizza. Our pizza's were delicious, restroom were clean. The trash can we're overloaded by the drink fountain 3 workers pass by there and did not pick up the trash that was in the floor.

Great pizza. But too damn cold inside. Always. Today the outside temp is 57° with a windchill factor of 54° and it's colder inside than it is outside. Staff cares to make good food but not enough to make things comfortable for their customers. Not the first time it's happened. Oh and the cheapest and worst napkins of any restaurant

Great pizza, poorly managed, there's no excuse for pizza being 30 min late on an internet order and then finding out they absentmindedly let it sit on a back counter, that they all walked by repeatedly, for 10 min. Stuff like this has happened before for me.

Very warm greeting clean environment pleasant people. I came after the rush and it was still in great shape. They listened made my pizza awesome and had the drinks still full. I'm impressed! They also prioritize the precooked there before Togo orders sounds small but it isnt I want to reiterate that Geenie was the bomb and knows how to treat people and should be promoted

Stopped at this location after working out. While getting my pizza made was a smooth process, it was the ending that went downhill. As the guy was putting the pizza in the oven he touched/itched his then afterwards touched other pizzas. I asked the manager to tell him to wash his hands as my pizza was next to go in the oven. He did listen to the manager but then walked up to me and asked am I an auditor...? Like what? You work in food service where you are handling people food, it doesn't matter if I am or not. Wash your hands

Took me some time to try this place. Happen to be in the Heights and decided to give them a try. So glad I finally did. Very good delicious pizza! Not too pricey and similar to a Subway restaurant, you customize your pizza or salad however you choose. The toppings are not extra either! The restaurant was pretty busy when I arrived, however it was clean, with a modern pizzeria look.

Great place for a late night meal! Service is always very friendly and the pizzas are good for the price. Good selection of toppings, and they have a gluten and dairy free option. Service is generally quick and place is kept generally clean.

I don't know what it is about this location, but their team is on fire! Hands down the best, MOD pizza, my husband, and I have ever experienced. We live by a different location but specifically we travel to this one because it NEVER MISSES! It's clean it's fast it's delicious. I'd give them 10 stars if I could

Today was a treat yourself kind of day. Boyfriend loves pizza and I typically don't have dairy included in my daily diet, so I said why not! I've never been here before but I knew it was an assembly line style of restaurant, which I don't mind but I honestly felt super rushed. I didn't have my typical flow like I do at Chipotle or something, so I didn't really get the chance to actually see what I really wanted because I was again, feeling rushed the whole time. It wasn't a welcoming experience ordering and my biggest concern was that some of the ingredients were mixed in with others and from someone who has a lot of food allergies, that's not good. I wanted BBQ sauce but the pesto sauce was spilling over in to the BBQ and for me, I'm very allergic to pesto sauce because it's pine nut based and I have a nut allergy. I also had a jalapeño that got on to my pizza, which it wasn't bad for me but that's not the point I'm trying to make. The area where all the toppings were was just really sloppy and seemed disorganized. Food- The food itself was amazing. The dough is made fresh and all of the ingredients were really fresh as well. The crust was a perfect combo between mushy on the bottom part and crispy on the crust part. Besides everything being fresh, you can choose as many toppings as you would like without being charged an arm and a leg like you normally would be when ordering specifics from different pizza places. I also think the portions are really good for the price. Service- I don't expect top notch service at this style of restaurant by any means, but I was hoping that when I got up to the line to order my food they would have at least asked me if I've been there before (given the style of place it is) or if I knew how it worked. I will say though, there was a very nice gentlemen that came by and removed our dirty plates and he was super friendly, upbeat and quite pleasant. Other than that, not really impressed. Overall- not a bad place, but I probably wouldn't go to this location again. I've heard about other experiences at different locations and those were pretty positive so I may try a different location in the future since I really did enjoy the food!

first time experiencing Mod Pizza they were very friendly and informative. Kudos to Dave and Anthony.

MOD in Sawyer Heights is solid every time. They are always busy, the line moves fast, and the employees are friendly. Great vibe at this location and I've never had a bad experience there. Even the customers seem happy to be there and it's kind of a festive atmosphere. I would overpay for my meal because everything is so good, but that's stupid. Great job MOD Sawyer Heights! The parking lot feels dangerous and I feel like I might get shot every time I'm going in and out, but that's an indictment of Houston leadership. To be clear, I've never been shot in the MOD parking lot.

I love mod pizza but i paid $11 for my salad and it's not even half of the box full half empty when my uber eat dropped of and it looks like salad been seating outside not fresh bad costomer service also

Love this place! Service is fast. You get to build your own pizza and choose your own sauce. The price is reasonable and there chocolate cake is good!

Gustavo is the man, took care of me and my bud LA, had a minor fix and he was quick and helpful. Thank you brother. Mod pizza is a spot to be. If you hadn't been just know you get unlimited toppings. No better deal for a quality product

This place is kinda like the Subway of pizzas. You go in and there's a bar of options you can choose from, your sauce, your cheese, your toppings. You can choose either a Mod pizza or a personal pizza, which is slightly smaller than the Mod. You can either build your own pizza or choose any pizza options. The Mod pizza is $8 and it's an unlimited number of toppings, which is amazing if you like a lot of toppings. Toppings greatly vary as well! Honestly the flavor is just that of any other pizza place. I personally like my pizza a flatbread type of pizza, which I don't think you can personalize the dough part, but idk, I did not ask since it seemed thin enough. The staff was courteous, and the pizza was ready in less than in less than 5 min. I will probably return if a friend wants to go, but I will stick to dominoes for the most part.

I love this MOD the staff is always super nice. Today I was trying to use a reward coupon but my app was taking forever to download and the guys were nice enough to enter the code for me because it was taking wayyy too long. Honestly, little things like this make such a huge difference when it comes to customer service. Thanks to the guys at MOD for being extra nice!!

I never leave a review but This has to be the dirtiest mod I've been too. Floors dirty, tables are dirty, trash everywhere, beverage station is dirty, the back area where they work is dirty just makes me wonder what their food area looks like in the back. Staff is good. This location is a bit slower and if you come a hour before they close don't expect to have any toppings on your pizza. Love mod tho

I'm here at the Taylor locatio! a young lady named Daja helped us out. She was attentive, had a great energetic attitud and fixed a great pizza! it's been a while since Ive had sich delightful service at a fast food restaurant. she was a joy.

This is Yummy place for me to eat before I get my Nails done at Heights Nail Spa! This time I opted for a Caspian pizza (the mid size), and I couldn't finish it. I did, however, really enjoy the wheat crust, the barbecue chicken, the Gorgonzola, and the barbecue sauce. It's like a Chipotle but with pizza! They pop it in the oven right after you pay/order, and it's usually ready within 5-7 minutes. I realized this because I paid, went to the bathroom, and by the time I filled my cup at the soda fountain, my pizza was ready - and it was done! It was a yummy experience prior to my time at the nail spa. I know I'll be back, especially since there are 3 locations in Houston!

Great pizza!!! Always Try their spicy ranch! Great garlic bread too with the spicy sauce. :)

Great service, clean restaurant, great food. I can here 7/30 and we were taken care of. Would recommend!! 10/10

We ordered salads and a medium pizza. The pizza was good but the salads were just not out together very well. The most disappointing item for me was that the tables were dirty. I'm unsure if I'll be back to give them another chance, there are other places to go for pizza theses days that rival MOD.

This place is Great! They make custom pizza so easy, fresh, and affordable! I would have never thought it would be that simple. Limitless toppings on all pizza orders! Amazing Small = $4.95 Medium =$7.95 It's set up like Chipotle. You begin on one end of the line of toppings, starting with your crust selection. They even have gluten free crust, which taste great. The gluten free comes in one size, medium for $10 (This includes limitless toppings). When you've added all of your toppings they put it in the stone oven in front of you. They fit like 10 pizzas in there at a time. Then Vwalla! Pizza ready to enjoy. They have floats and milk shakes too!

CHECK your ORDERS before you leave. Especially, if you are ordering online and picking up. They have done this before, they confuse everyone's orders. They are not very organized, they need to hire a new manager there. I got home and realized they gave me someone else's pizza and they got mine. I called for a refund and they said they would give me my refund and it's been 30 minutes and I still haven't seen the refund posted to my card. I'm gonna have to called them AGAIN, this is unacceptable. I bet they forgot. Not cool. Frustrated. Update: They have to email someone and then you get your refund in 3-4 business days. Wonderful. Good luck!

I usually love MOD pizza. Everyone there is great. The low stars is because not one person on staff told Kyle and kris to either put a hairnet on or a hat or anything to cover their wild hair. They aren't special. They need to follow healthy and safety rules.

Love mod pizza but some of the employees are so immature. Listening to loud music with profanity without a care in the world. I went in around 10:00pm they were cleaning the lobby and putting up the chairs already. The male employee with the fluffy hair kept slamming and dragging chairs making eating there so uncomfortable but I guess I didn't bother him since he couldn't hear it due to his headphones being in. Ohh yeah and when we were choosing our toppings the employees couldn't hear us either due to the loud music and chair slamming so we had to repeat what we wanted multiple times. ‼

This Mod pizza location has the best customer service out of all the Mod pizzas I've been to. The pizza is alway ready on time and always well prepared. All the employees there are super friendly to all the customers. Definitely recommend this place if you're in the Heights area.

I love this place because of the vegan pizza option! Plus the staff is always friendly and pizza is made fresh!

This was delicious! I didn't know Houston had Mod pizza! I had a custom made pizza with chicken, garlic, spinach, white sauce, tomatoes, bacon, and ranch drizzle. I had been craving pizza and this satisfied my craving for sure.

Pizza craving? This is your spot to go to. All of the best toppings and lovely staff members. My family and I came before an event and the menu offering pizza and salad met the demand of the whole family. Thank you Mod

Not the best customer service. Made to feel like a number. When I ordered the mad dog mod I was told "if that is all you can go to the register." When my name was called to get my food, it was just that. My name yelled and then the staff walked away. Not asking if I wanted anything utensils or or condiments. I had to stand there, staring at my pizza for near 5 min. Before I was acknowledged. The staff really seem to enjoy themselves. During my wait and dining I heard more that an earful of gossip and riff raff While this pizza is delicious, the people here may leave a bad taste in your mouth.

Great place for personalized pizza. Love the assortment of toppings, wish they had Kalamata Olives, not those canned black olives. However pizza is thin & crispy, nicely prepared.