MOGANA

Stayed at this boutique hotel in Nov2024 for 4 nights. Location was good, on a quiet side road. The minimalist interior decor showcase the best of Japanese aesthetics. The breakfast was served in the room with a choice of Japanese or Western breakfast! Both are great choices. The bed was comfortable and the bedding can be configured to your liking. The bathroom had a huge bathtub. The rooms had no TV so that guests can avoid distractions. This is reinforced by the frosted glass at the windows. However, this also led to a sense of disconnect that ultimately made me long for a few of the outside world.||This is still a good option for a few nights stay in Kyoto. Lots of good ramen shops nearby. And it is within walking distance of temples and castles.

I am kind of shocked with the amazing value of this hotel! It’s a great overall location in Kyoto, quiet, room size is appropriate, and very nice looking. The breakfast in room was amazing! And the staff were all so helpful and lovely. It’s a great base for exploring Kyoto overall and having a nice place to rest at night. We would absolutely stay here again!!

The hotel has an incredible design; the rooms are spacious and well-organized. However, it is not a five-star hotel, starting with the service, which leaves much to be desired—especially by Japanese standards and compared to other hotels we've stayed at in Japan. Only two staff members spoke English and were able to communicate with us. One staff member was consistently rude and unhelpful, making us feel unwelcome from the moment we arrived. His responses to any request were always negative. Additionally, there was a billing error at checkout, and we had to wait for it to be reviewed and corrected. We saw the same issue happen with another guest. As if the poor service wasn’t enough, the hotel charges 2,000 yen for any lost room key, something they never mentioned in advance. When we asked, they simply told us it was in the “hotel rules,” which we were expected to read. The cleanliness was unacceptable: for four days, dirty glasses were left in the room until we called to complain, the trash was not removed, and the drawers where we placed our clothes were full of dust—so our clothes ended up dusty too. The air conditioning works, but the vents blow directly onto the bed, making it impossible to use while sleeping. Also, the bathroom has no curtain, and light comes through from there. Lastly, there is no restaurant in the hotel, room service only offers three options, and breakfast must be ordered two days in advance so the chef can prepare it. I usually don’t leave reviews, especially negative ones, but this was the worst experience we’ve had in Japan.

Starting with opportunities, there aren't black out shades so the sun was tickling our eyes by 4:30am each morning. I would like to see them add something to the windows to help with room darkening. Mattresses (ours and the day bed for our daughter) were not quite as hard as a rock but were VERY firm. Lights are automatic and the light in the bathroom is quite bright if you have to get up for a mid-sleep tinkle. Location is quiet and tucked away from the action but that makes for some extra walking to get most places. Overall, we would have liked to be closer to the action but I will say that this location was a nice change of pace. Finally, there is only a small curtain separating the shower room from the bedroom. This may have been fine for just my wife and I. However, potential to get awkward with our teenage daughter with us and when the staff brought breakfast. Those small items aside, the Mogana is a beautifully modern looking place to stay. The staff is friendly and their grasp on the English language was enough to get by. Breakfast (brought to the room) is very good and beautifully appointed. I will say that my teenage daughter did not appreciate the offerings but my wife and I appreciated the flavor and uniqueness.

Sophisticated,Stylistically appointed and highly welcoming staff. Located conveniently away from the bustling tourist attractions but close enough to hidden gems within this district. The rooms are spacious and well appointed with all the essentials and the additional treats provided on arrival are very enjoyable. The bathroom is too die for. Twin sinks massive bath and shower area- great water pressure- and of course well selected toiletries. The Only negative from the stay…. Is leaving 😢 Can’t wait to come back to Kyoto and stay here again 😊😊😊😊

One of the most stylish, unique hotels we've ever stayed in. The rooms (we had the black room) are stunning - ultra modern whilst still very comfortable. Love the bathroom, especially the slate bath. Breakfast in the room was a real treat, with a different menu each morning. The staff were wonderful - very friendly and helpful. We also really enjoyed the bar on the second floor - equally as well designed as the rest of the hotel and the bartender was lovely to deal with. The location is also excellent - walking distance to plenty of Kyoto's attractions, with a subway station nearby for longer trips. I would highly recommend this hotel.

We stayed at Mogana for 3 days and 3 nights. I was speechless when I saw our room. It was super clean and the breakfast in the room was so delicious. I loved the way associates called us first to tell us when our breakfast was about to be delivered. Sano is so friendly. He answered all of our questions and gave us what we needed. I would totally recommend Mogana to my friends and family. If I have the opportunity to visit Kyoto, Japan again, I will definitely stay at Mogana.

My husband and I came here for our 5year wedding anniversary and loved it. The hotel is the perfect balance of modern amenities with a traditional feel. The staff is incredibly attentive and helpful. The perfect retreat from a busy day sightseeing with a convenient location that is out of the tourist chaos. Everything we wanted to see was within a 1 hr walk, which we don’t mind. There is no TV as advertised, but we didn’t even miss it; we had time to just enjoy relaxing with a hot cup of green tea.