MoldGone

Kevin was very helpful, patient, and knowledgeable. He took the time to answer any questions that we had. We are totally confident in the options he gave us and he eased any worries we had. You can tell he cares about the customers. We are grateful to have found him and will definitely recommend MoldGone to our family and friends.

John did a fantastic job fixing up our bathroom after a mold issue. He was professional, thorough, and went above and beyond — even taking the time to clean our exhaust fan, which we didn’t expect! Everything looks brand new, and the space feels fresh and clean. Truly top-notch work. We’re very grateful for his attention to detail and would absolutely recommend him and Mold Gone to anyone dealing with a similar issue.

MoldGone, fortunately was on the preferred vendor list at the real estate brokerage that I work for, for mold remediation in the geography where my sellers were residing. Kevin/Jon were responsive and Kevin met with my clients. The inspection was educational and since we already had air samples and a report it made the project scope easier to determine. The entire team was professional and arrived on a Sat. morning and the project was completed in several hours. While I hope that none of my clients need this kind of service again, at least I know now who I can call for these services which can be intimidating. TY Kevin, Jon, Jacob, Will and Mikey!

Kevin was very patient with us. During our inspection, he took the time to answer all of our questions. He's very knowledgeable and pleasant! We're totally confident in the mitigation options that he offered. We can't thank you enough for helping us with our mold problem. We'll be sure to recommended MoldGone to our family and friends, if ever needed.

Had an excellent experience with Mold Gone last year when moving in. We identified mold growth and had two companies check and provide estimates. Mold Gone was clear, honest, and non-aggressive. The solution they proposed and provided was simple, non-invasive, and didn’t involve demolition. The solution holds a year later. This company is my go to in the future.

We have worked with and recommended Joe, Jon and Mike on numerous occasions. They continue to meet and exceed our expectations. Extremely knowledgeable, you won't go wrong in working with them.

I couldn't be anymore thrilled with the end result. We had a leak in our basement. Wasn't sure where, we also had some mold growing and we reached out to MoldGone. Jon came and inspected the area and told me it would be wise to invest in a dehumidifier, which I did. Jon got back to me 2 days later with an estimate and we went on to have the work done. The gentlemen did a great job, unfortunately it unearthed another problem we are going to need fixed sooner rather than later, but isn't that how most projects work? I think the price we paid for the work that was done SAFELY was more than fair. Nothing else was added to our invoice and everything is cleaned up for us to proceed with what needs to be done next. Thank you guys! We will definitely recommend you.

MoldGone(Jon) inspected within a day notice and provided a great, professional, courteous service. Will definitely refer to friends and neighbors. Thanks!

I highly recommended MoldGone - they are honest and professional. We had some minor flooding from a clogged drain and contacted MoldGone after our own meter showed signs of moisture. They responded quickly. Kevin from MoldGone came out and did an inspection of the flooding area. After checking for moisture and other signs of damage, Kevin stated we did not need to do a full remediation at this time but to focus on continued dehumidifying and monitoring. He easily could have recommended a full (and expensive) remediation project of our entire kitchen flooring, but gave us an honest answer that likely saved us thousands of dollars at this time - while being realistic we may need to do so in the future. We were not charged for the consultation. He was also very kind to our overly-friendly dogs. Very happy with the service and highly recommended.

We knew we had a mold problem, and Kevin was able to get to our house quickly and diagnose the problem with tangible methods, rather than other contractors who seemed to diagnose (incorrectly, as we know after the service) based off vibes. Kevin talked us through the whole process and helped us understand what remediation and rebuild would look like. Our two technicians, Curtis & Jay, were the epitome of professionalism and care. They ensured our mold was done in phases where we could continue living in our home, regularly reported on progress, and made us feel very comfortable during an uncomfortable process. Before booking, we had several other businesses give quotes, and MoldGone was the best value for the work and was the only one to correctly diagnose the mold (as it is difficult to tell until the walls have actually been ripped open during remediation). Thanks MoldGone!

Wanted to get an estimate for mold issues. Never got a response after leaving voice mail messages and emailing John. Wasted time waiting for them to respond, based on good yelp reviews.

I tried reaching out to them once a day for 5 days in a row via email and phone calls to have an air quality test done. No one ever called or reached out to me via email. Don't know why? Just wanted to share my experience so no time is wasted on your part.

Thankfully I found this company on YELP. I needed basement water damage fixed after another company did a poor job. Excellent company 10+ very pleased with their work. Very knowledgeable and explains everything in detail. Jay was very helpful with insurance adjuster's questions and very reasonable estimate. Technicians Curtis and Henry were on time and explained what would happen each day, excellent customer service and they even wiped down the walls and floor when everything was done. They came prepared to get the job done quickly, efficiently and most importantly correctly! I will recommend this company to everyone. Lesson learned don't let the insurance company choose your contractor find one on YELP!

Highly recommend this company. Called for an estimate about mold we had growing for some time under our bathroom sink. Kevin came out quickly and gave a very straightforward estimate about what he thought was needed vs other companies that tried to scare us into more costly work. On the day of service, they arrived and worked professionally and efficiently. And Kevin was very kind to answer all follow up questions I had after service that I hadn't thought to ask beforehand. Cannot recommend them enough.

Met with Kevin on 06/18/205 at Clinton, MD home to assess mold remediation and restoration repair work. Former resident of home had been evicted and left home in disrepair (see photos). Kevin discussed removal of carpet, paneling, ceiling tiles, lighting/electrical etc.Quote breakdown was detailed, and all my follow-up questions were promptly addressed by Kevin. Quote was reasonable but higher than my out-of-pocket budget since work is not covered by insurance. Review is for business' customer service.

Kevin did an amazing job inspecting our property for potential mold remediation. He was thorough, patient, and offered reasonable fair solutions. We could tell Kevin was an honest broker and seeking to give us the best outcome for a fair price. Highly recommend working with MoldGone and Kevin in particular.

They say you shouldn't use the remediation company for testing but I had used Moldgone in the past and know I could trust them. Having a basement issue I wanted to ensure my family's safety and test for mold. I called moldgone. They took 5 sample as per my request and reported no mold no remediation needed. Thanks Jay (great guy) for your honesty, integrity, and guidance.

Mike Reed and the entire crew did a great job is remediating mold in our Rockville home. Mike really went above and beyond and we are extremely grateful for his service. Will happily recommend Mike and MoldGone..

MoldGone came out to provide a mold inspection. They were very responsive and flexible, and came out to provide the inspection as soon as we reached out. They arrived exactly on time, and were extremely professional and knowledgeable. They conducted the inspection thoroughly but in a time efficient manner, and were straightforward in describing each step and what their results were. We were very happy with the service and would definitely use them again and recommend them to others!

We booked a mold air test and go back a helpful summary report from a third party lab for a decent price. Very helpful

I had to get mold testing done during my home inspection process and MoldGone was extremely responsive. They came out the next morning and I had my results back in 5 days! Very pleased with their service and responsiveness. I highly recommend them.

I couldn't be anymore thrilled with the end result. We had a leak in our basement. Wasn't sure where, we also had some mold growing and we reached out to MoldGone. Jon came and inspected the area and told me it would be wise to invest in a dehumidifier, which I did. Jon got back to me 2 days later with an estimate and we went on to have the work done. The gentlemen did a great job, unfortunately it unearthed another problem we are going to need fixed sooner rather than later, but isn't that how most projects work? I think the price we paid for the work that was done SAFELY was more than fair. Nothing else was added to our invoice and everything is cleaned up for us to proceed with what needs to be done next. Thank you guys! We will definitely recommend you.

Reliable, transparent pricing, did a free consultation and was very informative and gave recommendations to save me money. Highly recommend and very trustworthy!

Consistent and timely communications, great work that resolves the issues long -term instead of a cheap bandaid that will not last.

I highly recommend MoldGone. They went above and beyond in their remediation services and helped us through a tough spot. We had a nightmare situation with a pipe backup in a basement, and the whole project seemed overwhelming. They provided a very detailed estimate. It was expensive, but fair because it was a LOT of work, and the quality of the work, along with the excellent customer service made it worth it. They also worked with us through difficult scheduling issues and cramped conditions with crawlspace, etc. They even threw in additional service at no cost. Plus, they were friendly and informative throughout the project, walking us through it the entire way. The work included removing a lot of drywall, removing shower tiling, removing carpet, cleaning and sanitizing the area, running air purifiers, painting the affected areas with a mold-resistant coating, and more. When needed, they had the information ready and organized for the insurance. They were also awesome in that they broke down the estimates into separate categories for us, remediation and reconstruction. If we were able to afford the reconstruction part with them, we would have. But I appreciated that they were willing to still do the remediation. And the way they removed the drywall made it easier to replace. I am really grateful to have found them. I honestly don't know what we would have done if we hadn't. Hopefully, we won't need any more remediation in the future. But if we do, we'll call MoldGone without hesitation.

Mike was very professional. My bathroom was in need of mold remediation and both Jay and Mike were responsive and patient to the questions and concerns that I had.

Efficient, thorough, honest, and friendly. We had a mold problem in our HVAC room/basement. We fixed the source, but needed some mold remediation done in the basement. Getting the quote was fast and easy. We then did some surface repair through another approach and saved up for the more extensive work through MoldGone. When I contacted them again several months after the initial quote, they let me know it would be the same price and we got scheduled within a week. They fixed the issue and replaced the drywall, taking pictures throughout the whole process to show us everything. The team on-site was fantastic and thorough, and they seem to have done a great job. I feel very confident with their work. Hopefully we won't have a need to call them again, but if we ever have any other mold issues, I will definitely be calling them!

We have an attic that had a mold problem a month ago that needed treating and sealing, but it is not easily walkable which made a few other companies decide against it. These guys took care of it quickly and safely.

MoldGone did a great job scraping, painting, spot treating, air scrubbing and then re-testing our house. They were thoughtful, efficient, hardworking and communicative. It was easy to schedule. Jay was very thorough and got us all the paperwork we wanted. I would definitely use them again and thankfully won't need to because they did such a good job!

Excellent customer service, from estimate appointment scheduling to inspection. Jon was responsive over email, flexible to fit his visit within my schedule, and showed up masked. He was very pleasant and respectful, wearing shoe booties to prevent tracking in any dirt into my home. He carefully inspected my areas of concern, reassuring me that a mold issue was unlikely. He even went further to inspect common areas of trouble I hadn't thought. Where there was minor mold in the bathroom, he assured me it was cosmetic and provided a recommendation for a mold resistant paint. All in all, no major mold issue was found, nor did he charge for any part of the inspection. I hope that day never arrives when I do encounter a mold issue, but if I do, I will gladly give Moldgone a call and recommend to others.

Having just bought a house I've been dealing with contractors left and right. Many companies do everything they can to rip you off, waste your time, and lie. MoldGone is not that kind of company. They came in and assessed what was wrong, made a clear plan of action, explaining things patiently and thoughtfully throughout, and when a part of the original agreement changed (due to another contractors work) they went above and beyond not to make a buck but to make me happy! They are HONEST which is a rare quality and I am incredibly grateful to them for not taking advantage of me and working with me. They do what they say and leave you with quality work at a reasonable cost. I can not recommend them enough.

Had a water damaged basement that needed sanitizing immediately. Mike came at my residence, assessed the damage and said he will send a quote. Great job Mike

I've used Moldgone for testing and recently crawlspace encapsulation. They prepped my crawlspace, encapsulated, insulated and installed a dehumidifier. The whole team is really wonderful, from the inspection to installation. Mike, Jay and John are great to work with; good communication, on time, professional and friendly. Their pricing was fair and I'm very happy with the work. I would definitely recommend them.

Great and very quick response and consult. They are not interested in doing unneeded work

I highly recommend MoldGone. Jay arrived on time and got straight to the point. He provided honest and trustworthy feedback on my suspected mold issues, that turned out not as serious as I thought. I will definitely work with this company in the future.

They were very professional and knowledgeable about potential mold in my Townhome. They didn't try to up sell their services and even saved us money by recommending to not perform testing, which we originally requested, due to the location of the testing. Most of the companies we requested bids from tried to get us to do testing in locations not needed. I would 100% recommend hiring them.

Honest, smart, nice. Your search is done, just go with these guys. I called MoldGone because of the reviews on Yelp and they lived up to the expectations. They came out for a consultation on mold my home inspector had identified. In about 30 seconds they were able to identify the mold, the cause, and provided a DIY solution. ServiceMaster would have burned my house down to get rid of the mold and charged me $10,000 to do it. I'm very grateful MoldGone was honest about how to mitigate the mold, provide in-depth knowledge on mold and my basement, and then charge me HALF of their usual fee because it was such an easy visit! Great company. I will recommend to everyone I can.

Contacted Mike to get an estimate and after he came by to see the job site, I never heard back from him. Didn't have the professional courtesy to respond to phone calls or decline the job.

Mike just finished checking my home for mold and spent time explaining how to spot mold and prevent it moving forward. Luckily he only found one small spot in my basement with mold and give me great information on how to handle the situation myself. Thanks for taking time with your clients, educating them, and being truthful when you see small issues that homeowners can handle on their own. I'd recommend this company to anyone dealing with mold or who thinks their home may have mold. I will definitely be calling them back if I have any use for their services in the future!

Short version: Jay from moldgone came by looked at our issue, addressed our fears and concerns, gave us some very simple DIY remediation tips and didn't charge us a dime. Excellent and honest customer service. I can see why they are so highly rated. The longer version: We recently had a pipe burst in the wall because of a quick connect fittings going to an external hose bib. Even with the supply valve shut off water continued to trickle I to the wall cavity because of a bad shutoff. By the time we had a plumber come out to solve the root cause we had a substantial amount of moisture in the wall. We ran blower fans and a dehumidifier and called MoldGone because of the positive reviews. Jay stopped by and took a look, noted that there was a very minimal amount of mold that could easily be addressed with household products and a dehumidifier and gave us confidence that there wasn't cause for concern. He also walked us through the rationale and all the key things he was looking for in his assessment. He clearly knew what he was talking about and was friendly/professional. Wouldn't hesitate to give MoldGone another call if we run into any water damage remediation issues.

I am renovating my house, and unfortunately, a bunch of water entered the house during the past few months. My architect said I need a mold inspection. Mold Gone reviewed well so I gave them a call. I organized the visit with Mike and it was Jay that came out from MoldGone to give the inspection. He listened and really gave a thoughtful analysis. I would have happily paid for the inspection, although it was free!

I wish I had the same experience as the other reviewers, but I was blown off by the contractor several times. It took a long time to get quotes and he told me he was going to have someone look at my roof a few times and never came or followed up. I feel my time was wasted.

The MoldGone rep, Jay, arrived at my house during the scheduled time. He walked around to the rooms that had a concerning smell and listened to my concerns. He was honest and said he doesn't see signs or smell of mold or mildew. He said he doesn't think we have any mold issues and doesn't feel we need to pay for further testing at this time. He told me what to look for and gave me recommendations to reduce the moisture in my home. I really appreciated his honesty and that he didn't try to sell me mold testing that I don't need. I am very impressed with this company and will certainly contact them again if any future issues arise. Thank you!

Mike M. came out to do a visual inspection of our condo building's hallway vent b/c it has some black mold spores all over it (thankfully, he diagnosed that the mold was just topical and not severe). He was very professional, not only in explaining his assessment, but also in sending me the diagnosis in writing afterwards so that I could present his recommendations to our condo board for next steps. This initial inspection was at no charge which made things so easy and he was able to come out within days of my first inquiry. Highly recommend and I would definitely call MoldGone for any future mold issues.

Jon and his team came out after we found some mold in our basement. They were efficient, helpful, and knowledgeable. Not only did they fix all the trouble areas, they even discovered a few other issues with our basement and helped me think through options to fix (fixing gutters etc) They were so responsive and even came out (at no cost) when I had follow up questions. Their pricing was very reasonable and definitely felt this is a honest and trustworthy company that stands by their work. One of the best companies I have worked with since moving to VA. Would highly highly recommend.

I didn't end up using their services, yet, but I wanted to comment on how positive it was communicating and dealing with Jon from MoldGone. He was very responsive over email answering questions and scheduling and came out within a week of me calling. He was then on time and ready to go at the appointed time, with his mask on. He was quick looking at the issue, but clearly knew his stuff and identified what he believed to be the issue, and didn't charge me a dime for his time and opinion. He even told me that since my wall having water issues is plaster, it was unlikely that it would lead to a mold issue that would be of concern for our health in the home. That was certainly reassuring! I would definitely recommend working with MoldGone and Jon in the future.

Let me just say. Everything happened at once and so fast! The storm, the damage and then the mold. I couldn't be happier with the heroes I've found to do the restoration in my home! Not only did they immediately and efficiently attend to my problem. But they also helped with a contractor referral with other issues that I needed done promptly! The service and integrity of this duo team is superb and I would recommend them without any hesitation to anybody. Thank you guys for being there for me at such desperate times.

Mike came super fast, was very professional and knew exactly where to look and what to do for a small Mold problem in basement. Prices were quite reasonable.

We missed our first appointment and the staff was still so nice and scheduleed the next day to come immediately. We are so sorry about that and really appreciate their kindness.

Very few companies run a business the way Joe does, with the client first. There was a small miscommunication on my job (I was very concerned moving into a new home with a mold issue and my first baby on the way), and Joe personally came out the next day and made it right. I hope I never have a mold issue again, but if I do they are the only company I would work with. Stop looking around and call MoldGone.

I had Jon come out to do a visual inspection b/c I wasn't sure if I had a mold issue (turns out I didn't, thankfully). He was very professional, not only in explaining his assessment, but also communicating to me a few hours prior to his arrival (slight deviation from planned arrival time). And he didn't even charge for coming out - wow, so nice to see a business that really knows what customer service is. *If I had a mold issue, I wouldn't hesitate to call Jon.

This company is very unreliable - I scheduled a consultation with Mike and he never showed up, nor returned my phone calls. I re-arranged my schedule to ensure I would be available for the time we agreed to - it was a huge inconvenience that he did not show up. If this is how he treats prospective clients, I can only imagine how bad the customer service would be for an actual client. There are many other companies that are reliable and will show up when they say they will. Do NOT use this company.

Amazing and extremely thorough mold remediation work carried out in just one day and at a competitive price. Very professional and reliable service: would recommend it highly!

I reached out to them for what I thought may be a big problem. They were quick to respond and diagnosed the problem just as quickly. Turns out it wasn't a huge problem which they were honest about and did not try to gouge me with unnecessary fees. Would absolutely reach out to them if I need any help in the future!!

Mike came to our house for a mold check. We have had issues with a musty smelling basement ever since this past rainy fall. The smell would come back every time it rained. We have only owned the home for two years, so we don't know all of its history. Mike has a lot of expertise and was able to confirm we didn't have any topical mold. He also confirmed that the previous owner did put in place checks to prevent flooding and standing water. The main problem was high humidity when it rains, which would cause mold spores. His suggestion was to first run a dehumidifier to keep the humidity in check, which we will do. He also suggested an air duct cleaning may help. I would highly recommend MoldGone. Good communication and expertise.

I had an issue with a water leak, which caused damages and mold growth. I reached out to mold gone and explained my situation. Mike responded and schedule a free estimate, they arrived on time to provide and estimate and explained what needed to be done. I approved the work and everything went flawlessly- From scheduling, to the detailed estimate and lastly the Actual work. I highly recommend this company is you ever find your self in a similar issue.

I don't usually write reviews but this company deserves a shout-out. They came out next day and inspected the vents where I suspected mold to be growing. It looked to be only on the outer vent grates due to AC condensation on old covers. They instructed me on the most cost effective way to easily fix the issue myself. They even recommended a company to do duct cleaning if needed in the future. All this at no charge. Thank you MoldGone, appreciate the honesty!!