Hatim M.
Google
Mom & pop is not the coffee shop that we used go and get a good quality coffee. I have been a loyal customer for more than 9 years, but the last few years it’s becoming weird to even visit. The people who used to serve with a smile, and make a you a good crafted coffee, now they don’t want to serve you anymore. For instance, I have visited Mom & Pop recently, I have ordered a large latte with an extra shot, I have paid, and then I waited for my order. After ten minutes or so, the barista who was making my order, made a a cappuccino. I have told her I have ordered a large latte with an extra shot. I looked at him, and told him, “didn’t I order a large latte with an extra shot”, he was like, “oh yeah, I’m sorry”. He couldn’t even tell that barista my order correctly. In my opinion, that guy was sleeping or he was on something. Then the barista told me not worry, she will make me a new order. She was the slightly more professional person than the cashier who took my order (I’m being sarcastic). She called my name to receive my order, I tasted it and it tasted extremely funky. I asked her did she add extra shot, she said yes. I think all she did was used the same milk from the order she made wrong because the cashier didn’t bother ordering my beverage properly, and she reheated. I had throw that drink away, and order a beverage from Starbucks. I believe I’m done with Mom & Pop. There were situations where I didn’t want to come back, but this incident robbed me the wrong way. Lucky, there is a relatively new coffee shop just opened in Mosiac District recently. I think I will take my business to that new coffee shop, instead of Mom & Pop.