Mom & Pop

I have waited an entire year and a half before leaving this review because I keep excusing atrocious customer service just so I don’t malign this place unjustly but today was just too much. I came in around 7:45 am and I was the only patron here. I said good morning and was met with an icy stare. Repeated good morning because I’m thinking she didn’t hear me, but icy stare again. I ordered and left a tip even though I knew I would regret paying for this service as other countless ocassions. I live across the street from this place and could be here every day if it weren’t for it having the absolute WORST service in the entire Mosaic District. I ordered an avocado toast and coffee, paid $22 after taxes and waited for my food. I get a call from behind the counter to come pick up my food (I wonder then what the tip is for) and I thought I was being nice when I said “oh don’t worry about a bag. It’s for here” to which she replied “well every order here is to go, so…” Then I opened it and could not believe it. The toast had almost NOTHING. I had just paid $22 for a slice of bread, an egg and maybe half a tablespoon of avocado spreaded and looking as if my kid made it. I almost ate it and said nothing but this was too expensive so I told icy girl about it and she answered “it’s avocado” as if that meant anything. I said it again and grudgingly she offered to remake. She then gossiped to girl behind the counter who does nothing but text while the place has dirty tables and garbage on the floor and text girl goes to barista guy and jokes about it. Icy girl felt the need to punish me , obviously because she took over 10 minutes to get another piece of toast ready. Don’t bother going to this place. There are countless reviews about their service and they always answer with “that’s unacceptable and we will train better” but this place has a knack, an absolute great talent at hiring the worst servers in the area. No matter who works here, they act as if they are doing you a favor by taking your order. Barista guy was the only one to say thank you, btw. Icy girl, you seriously have no business being in the service industry. You need a remote job where people don’t see your rude demeanor and lack of smile and manners. Btw, the picture was the remake. I wish I had taken a before one.

This is my first time purchasing something, although I have walked through here before. The customer service is a little non-existent here, they don't necessarily go out of the way to greet customers. They have a great selection of pastries, none look like they are freshly made in-house. Although the coffee cake looked really cute and good, I decided to skip it. They also sold Dolcezza ice cream in the freezer. I ordered a small hot dulce de leche latte with almond milk. The drink was amazing, and very strong. However, the starting price for the drinks are a little expensive, and that doesn't include additional espresso shots or non-dairy milk. There is plenty of parking available in the parking garage as well as parallel parking (they tow if overstayed). Would I return? Probably to try the coffee cake.

Does this look like the advertised King Leo Peppermint Sundae? You judge…the barista proudly informed us that it doesn’t have to look like the picture on the counter…and I pre-tipped the guy. Buyers beware….we won’t return without a Mgmt response.

I had such a wonderful time at this coffee shop. Sarah was absolutely lovely and truly made my day, making the whole experience feel extra special. I got a shot of espresso, which was excellent and a matcha latte which had beautiful latte art. You can really feel the heart that goes into this place, and Sarah is a big part of that. I’ll definitely be back.

Great coffee and have been supporting them for years , however there is never a space to sit, if I pay $6 for a small latte I am also paying for availability for seating so I can do work. Two days in a row I came and there is no seating and many are just one person taking up the two seats with their bags and clothes so no one else can sit. This morning at 9:3 there are 4 tables taken by one person out of the 6 seatings available. Asked if there was a limit in how long the seats can be taken up for and they said no. Unfortunately as great as the coffee is, I like the convenience to be able to sit enjoy my coffee and do work which this place does not provide. I recommend other places due to this In inconvenience. Hope they improve their policies so everyone can enjoy this place.

Cute little spot at Mosaic district. On a chilly night 33° temp calls for a hot chocolate. Ordered Hot chocolate with oat milk, mint tea and apple cider. It was busy but not too busy. People were enjoying the chilly weather, music, Xmas lights and sipping some hot cuppa. Hot chocolate was good, not too sweet. Would like to try their iced lattes some day ( in not so chilly weather). Overall great spot for hot beverages.

Bright and relaxed cafe that serves good coffee and pastries. I tried their almond croissant which was very sizable, and not too buttery or sweet. The flat white both regular and decaf are coffee forward, balanced and slightly acidic which is good. The chocolate croissant was nice as well and similarly not too buttery or sweet. The chocolate inside is dark and high quality.

No place to sit. The staff lacked interest in making any seating arrangement. Got my order wrong twice but they gave one for free to make up which I appreciate. I hope they get more training and pay more attention.

Mom & Pop Coffee Shop are true lifesavers, especially during the colder seasons! You really can't go wrong with any of their drinks, but my personal favorite is the hot chocolate-so delicious! I recently tried their brownie, and wow-it was soft and truly delightful. My only concern is the size of the cafe. It can sometimes be challenging to find a seat and table, especially when larger groups come in and settle for a long time. Overall, this spot is a gem. Can't wait to go back.

Highly inefficient pick up system where people who are waiting to pick up their orders are jammed like sardines in a small and crowded space. I ordered a seasonal hot chocolate on a cold December day, which was quite pricy at $5.75 for a small and $8.25 for a large before taxes. Substituting to a milk alternative also costs an extra $1.30. The store is highly disorganized and it seems like the staff are extremely backed up and theres about 20-30 people waiting for their order. It's also quite small and kind of dirty, I also see the barista just pulling the milk from a gallon on the counter and not a fridge - is milk supposed to be left out in room temperature all day? However, at the very least, my $7+ ($5.75 + $1.30) tiny hot chocolate was pretty decent tasting. The hot chocolate was rich and decadent and actually not overly sweet. It would be a worthwhile hot chocolate for a lux splurge - if getting a hot chocolate wasn't a 45 minute time investment and customers aren't rolling the dice with who-knows-how-long all those milks have been out (at least they were out the entire 45 min I was there, so who knows how many hours it actually was).

Seriously the nicest baristas ever! I buy a bag of their espresso every week and if they don't have it in stock they will go across the street to see if they can hook me up. They also almost always open the doors for me when I have my stroller. It's little things like that make me want to come back again and again. Their coffee (roasted by Cafe Unido) is the BEST in town. Like literally the scent fills my entire house and makes me want to dance. And since it's pumpkin spice season, their Dolcezza made syrup is the BEST I've ever had. All the warming spices will be sure to put a kick in your day. Sign up for rewards if you come often, it is totally worth it.

I stopped by here with my family for a quick pick-me-up while hanging out in the Mosaic district. It's a small shop but pretty quick ordering process, good menu for drinks + pastries, and enough seating for us to find a spot! I ordered a hot chai and we split a few pastries. The chai was delicious and good drinking temperature. We tried the coffee cake which was delicious and then also a layered flaky fruity pastry which was also tasty. Overall, standard coffee shop but great location and quick service in Mosaic District!

Had a rough morning so the only thing to make it better was to go get breakfast. We wanted to try this small coffee shop located at Mosaic District. We got tried a latte and some seasonal cider that were pretty good. Their food was even better though. The croissant was super flakey and had creamy scrambled eggs mixed with cheese. The Smoked Salmon Tartine was light and refreshing. Nice little spot that definitely made my day a lot better!

It's my go-to coffee stop in mosaic district! A cute little shop in the center that's usually quite packed. I like that they have a variety of menu items (including black sesame lattes, matcha and chais). My only complaint is their ratio of tea to milk. It's just way too much milk for me personally. My sister ordered their chocolate and buttered croissants. They were warmed, fresh and flaky. It's a great staple to have in mosaic.

I visited Mom & Pop Coffee Shop on a Sunday morning with a friend. I ordered a Vanilla Bean Latte, which was prepared quickly despite the crowd. They initially made it cold instead of hot, but once I mentioned this, they promptly made a new hot latte for me without hesitation. The staff is incredibly kind, quick, and professional. The shop itself is small with limited seating both inside and outside, but its location is perfect, especially with the farmers market right outside on Sunday mornings. While I didn't try the breakfast items since they weren't to my taste, the menu offers a range of unique beverages. I usually go for a chai latte, but the vanilla bean latte was a delightful change and absolutely delicious. The shop has a charming, aesthetic vibe and, despite its size, runs efficiently. I highly recommend Mom & Pop Coffee Shop to anyone in the Fairfax area. It's a cool spot with plenty of beverage options, just be mindful of the limited seating.

Omg this place is awesome! Creative bake goods! Had to try to crogel (Croissant and bagel)! It was creative and fun! I do think it desperately needed a side of whipped cream cheese on top, inside or in a cup on the side. By itself the everything seasoning is very salty. The blue berry muffin was really tasty and they heated both the baked goods up upon request! I really like this little shop with gelato ice cream and push pops to go! Mango champagne I'll be back for you! Excited to try some of their other offerings another day.

Overly priced coffee shop for average tasting coffee. The location is what has it going for them. It's in the heart of mosaic district right in front of the splash pads so it's convenient to get coffee. Their breakfast sandwiches and pastries are good, but not worth it for the price point. They are a lot more expensive than other places. Last I remember breakfast sandwiches are close to $15. The coffee is also not the greatest compared to other coffee shops in Northern VA, but again, the location makes it convenient. If possible, look elsewhere for coffee and food

Quick line, speedy service, & delicious drinks - baked goods are delightful too. Better coffee quality than other places in Fairfax I've been too recently and conveniently located in the heart of Mosaic. I enjoyed my latte so much I got a second one immediately after, and this is probably the only place you can find hip & trendy music during the later hours of the day. Forgot about this gem but was happy to visit.

Small matcha no whip cream - $10.60 I'm not sure if I was overcharged, but I've never bought a matcha anything drink for more than $10 before. Maybe it's post Covid and the supply chain issue is still a thing. Regardless, matcha was good, and service was good.

I get a different sandwich result every time I order. Today it had the smallest portion of smoked salmon yet, and missing the cucumbers and chives entirely. I want my $16 back. Get your standards up. Train your people.

It's a small place and can get crowded quick. There is plenty of outdoor sitting space though! I had their dulce de leche iced latte, tasty but not worth the price $6.75 for a medium coffee. It was a quick grab & go but would rather get starbucks for that price.

The Mom & Pop Coffee Shop is a small stand-alone joint located in the Mosaic District retail complex. Pretty busy place. I got in line - ordered a large cold brew with Half n' Half (turns out you add the creamer yourself) - and a Bacon, Egg, and Cheese biscuit - with extra cheese - to go. Paid at the register with Apple Pay. Added the Half n' Half - the Cold Brew was strong and delicious! The biscuit was excellent! The eggs were very creamy, the bacon was delicious, and that may be one of the best biscuits I've had in a long time. The texture was perfect! The place is rather small on the inside - there is some seating inside - and more outside. Highly recommended! I will be back! #MomAndPopCoffeeShop

Really wanted to like this spot as it is cute, well located in Mosaic, and fills a need for morning eats in the area. Walking in you see they have limited seating and usually a line. Service was OK - not super prompt and we were not notified when our order was ready. We got some pastries (croissant) and one of the egg dishes. Food was fine, not amazing but totally ok. Biggest negative are the prices - really really high, even for the DC area and Mosaic. Not great value for money.

On a freezing Tuesday, we decided on a whim to stop by Mom & Pop Coffee Shop - not to warm up with coffee or tea, but to get some soft serve! And there it was, a large swirl of hazelnut and vanilla, in a huge cup. We walked back through Mosaic savoring every bite of smooth, silky ice-cream-gelatto-soft-serve. Call it what you want, it was delicious! The flavors were mild but distinct and not too sweet. It went down easy and we *almost* went back for a second helping. 'Til next time - if you're at Mosaic, drop in to the Mom & Pop Coffee Shop and try the soft serve. It's amazing!

Consistently good coffee. I've enjoyed their lattes, hot chocolate, hot cider, and relished their seasonal blueberry lemonade during the summer. This spot is consistently crowded, yet they manage to streamline the service, minimizing your wait time. While the indoor space is too cramped and chaotic for work or study, I do appreciate relaxing on their patio when the weather allows. Overall, it's a great place to grab a coffee or tea and take a walk around Mosaic.

I like this out of the view, but in the center of everything cafe! How could one not enjoy the coffee, tea, food, and baked goods? Everything is made well and can be enjoyed in the many seats found surrounding the inside and outside of the cafe. Great people- watching views on every side and also great spots of privacy using plants and umbrellas. It's a nice pit stop during all of the shopping in the MOSAIC. You can also sit and watch the outdoor movie on the grassy side.

Went this morning for coffee and croissants. I got the PSL and pumpkin croissant. Both 10/10. Will be coming back tomorrow! Already looking forward to being a regular when I visit from out of town.

Mom & Pop Coffee Shop in the Mosaic District is a delightful spot for coffee enthusiasts. The outdoor area is a standout feature, offering a cozy nook right in the heart of Mosaic's vibrant main area. It's a perfect place to relax and enjoy your coffee while soaking in the lively atmosphere of the district. The shop itself has a welcoming charm, making it a great place to unwind or catch up with friends. If you're in the area, it's definitely worth a visit!

They have really unique coffee flavors that are so fun to try. Right in the heart of Mosaic District so you can grab a coffee and walk around to shop. There is minimal seating so don't expect it to be a sit and chat type of cafe.

This place is a little coffee shop that is located in the middle of mosaic district. It's super easy to find. Shop can get pretty busy but we ended getting here first thing in the morning when it opens so not too bad. Pricey and quality is okay, not bad but not impressive either. I got my vanilla hazelnut and a sandwich, sandwich was hot but other than that it tasted pretty ordinary.

This cafe has a lot to offer! Food, baked goods, and coffee/teas. Matcha latte with oat milk: it was very creamy and overall good. I probably wouldn't get it again since it was over $9 for this latte. They charge $1.25 extra for milk substitute. I didn't try any of their food but I would come back and try other menu items.

This is a cute place in the heart of mosaic district. Coffee and pastries. My friend seemed to enjoy his coffee and very large almond croissant. I had spiced apple cider which was good, but probably not worth the price ($5-6!) Its tiny inside, only a few tables and barely room to stand and wait for your order without blocking the door. Plenty of outdoor seating but not very comfortable chairs.

Coffee was terrible, watery, burnt, and sugary. A diabetic would love it tho. Also load and crowded for no reason, people here have no taste.

Makes me really sad to write this update, but we've been coming to Mom and Pops for ~3 years now. The product itself is still very good when it's right: great lattes, delicious pastries, delicious breakfast sandwiches and burritos. But the issue is price and consistency. It's by far the most expensive coffee house in the area and every single time I come, I have just become accustomed to something being wrong. I'm not sure if it's because they're always slammed or poor training of new hires, but multiple times our orders will be completely wrong. Will order a sandwich with no cheese, comes with cheese, then they act annoyed when you ask them to remake it. Multiple times we've ordered a latte where they did not froth the milk at all, and basically just added straight milk to coffee. When you are spending this much, you deserve consistency. And it's sad, because their coffee and food is good -- their service is not.

Mom & Pop is definitely not a typical mom and pop coffee shop. It belongs to Dolcezza which is not a mom and pop shop. It sits in prime location in Mosaic district in Merrifield right across the street from its mother company store Dolcezza gelato store. Mom &Pop is very expensive and quality is ok. The tables do not get cleaned on a regular basis and they are dirty, the trash is always overfilled.Lots of people are sitting inside using the free Internet. There is really no place to wait for your order no matter where you stand you are on the way.

Always impressed by the food, quality and customer service here. The mocha latte is excellent with that perfect balance of sweet chocolate and bitter coffee. The alphejores was surprisingly delicious, so much so that I went back and bought a couple more! The ambiance is calm and cozy during the lunch hour, with some seeming inside and outside. Great place for a quick pit stop in Mosaic!

great customer service but the matcha was DISGUSTING and the coffee was too..im not a big dunkin fan at all but id choose dunkin over here ANYDAY ..i was highly disappointed

The staff was very kind to my little boy, even in the midst of a HUGE rush they were patient listened to him order. The shop is great even though it is small they managed to place the indoor seating just right so that the ordering line doesn't interfere. We love the locations outdoor seating along with the turf/grass my kiddos love being able to sit outside and enjoy the area. My family always makes the effort to stop by and enjoy their coffee.

Went here out curiosity, once you open the door the aroma of coffee take over your sense of smell. The smell is powerful and and delicious. The restaurant has plenty of coffee flavor, it has assorted of bread and ham and breakfast options . The restaurant also has lunch option toasts and biscuit and variety of sandwiches. The restaurant is located in the beautiful mosaic district which is easy to access for entrance points. The parking is free but I recommend to go early and weekday to avoid the weekend crowd in the plaza. Food can range from $12-15 depending in what you order.

Decent coffee shop in a good location. It's also open late which is nice. I tried their meadow tea and an almond croissant which were both pretty good. The coffee shop has a few tables but is small. This shop is part of Dolcezza so I'd say it's probably best to grab and go coffee, or just head over to the Dolcezza gelato place for some coffee and dessert if you're looking for something fancy.

Mmmmmmmmmmmm yummy yummy in my tummy tummy. Thank you to the amazing barista. The baristas need a few more aesthetic pins to seal the deal.

Trendy little spot for food & drinks. My matcha was pretty tasty but the vegan scone was dry & tasteless. I'd return for the drinks.

Small but a great place to stop by and enjoy coffee!! there's probably about several seats here, so please come first serve, you can order anything from coffee, tea, sandwiches, or soft serve ice cream. Staff is friendly and it's a Silletti is clean. You'll love the design center lattes

I have passed by this shop at least a hundred times thinking it was a popcorn store, since it's right next to the theaters and its name had "Pop" in it, which I thought was a clever indicator. Lo and behold, it's a coffee shop! They have a nice selection of refrigerated drinks as well as coffee. Their lattes were pretty tasty! It's a very small coffee shop with a few tables and outdoor seating as well. Service was speedy and friendly.

I'm actually in disbelief. For $5 for a simple brewed coffee you would think they can figure out how to keep it from being full of grounds, and in a cup that lasts more than 5 min without the coffee soaking through. I'm lucky I had a thermos in my car cause the paper cup was literally giving out. The girl at the Register was also rude and 100% lost in the sauce. I asked her what roast they had brewed and she says "ummmmm it's umm.........that" and gestures towards a bag way on the back shelf which has a tiny label with 12pt font that no one can read. Helpful! For 2 coffees and 1 croissant, it was $17. You would think there would be some quality behind it. This place used to be great, 5 years ago. I won't be back again

Had a wonderful chat with the girls at mom and pap today! Mashallah they were so kind and smart about their coffe. My cup had pretty art in it, very cute. The pastry I got was hard but they were so nice about getting another one. amber and bosma were so nice go check them out quickly !

Small shop with small tables as well. Descent power outlets, although you will need to bother your neighbor to plug in. Mocha was good, as was the salmon. And they are open late, which is hard to find.

Underwhelming in every way. Average coffee. Service was not the best. Barista got my order wrong and then argued with me about why I should keep the mistaken drink. The place is all glass so it's like being in a greenhouse with no shade. We wanted coffee at Mosaic and it was the closest spot that's not a franchise so we went in to give it a try. Next time I will go to Starbucks.

Smallish space with very limited seating (given how popular and busy it is!) they serve breakfast foods, baked goods, and all kinds of coffee and tea drinks. It's on the pricey side for sure, but feels good to support a local shop. Also note that they are cash free!

We were in the area for the Toimoi Bakery, at the local farmers market. I we couldn't have croissants without coffee so we walked to Mom & Pop, to feed our coffee addiction. The person who helped me was super sweet. She added rose water to my matcha, and told me if I didn't like it she would make me a new drink. It is pretty small, and can get busy fairly quickly, but it is worth the wait. We will be back again.

7 dollars for a god damn small man cha coffee. Nothing justifies the price. Staff is good. Ambience is ok.

Cute little cafe. I love getting brunch and drinks here. Their Croissant sandwiches and avocado toasts are very yummy. My favorite drink is cold Matcha Americano. No pesky milk to smoothen the flavor of the matcha (matcha with water); it's best for the purist at heart. I also really like Matcha Gibraltar. There's less milk than latte and uses cooler temperature of the steamed milk to dilute the flavor of matcha. Alfajores are very good if you want something sweet. I also love their gelato pints, but if you are planning on walking around, then you can hop over to Dolcezza across the street to get gelato (more selections available - same company). Great place to work and to hangout with friends. Outdoor seatings are available as well :)

Tiniest $5 cold brew. Do not recommend unless you like overpriced coffee shops. Nope shop elsewhere.

Wayyyy overpriced. I'm willing to pay extra for my non-moo juice, but $1.25 for any kind of non dairy option just seems ridiculously over the top for anywhere that has commercial pricing options. My small (probably 8 oz) chai latte - not even filled, **which honestly they do really ineffectively, having watched her steam enough for two and toss the rest (why the high prices mom & pop?) ** was $5.60. So total, with tip, almost $10 to sit with my cup on their tiny patio. I might have been better off going to target for water and sitting on the plaza..

Mom & Pop is located at the heart of Mosaic District and always a go-to spot for coffee! This place is always packed with a line, however it usually goes by quick. I ordered an Iced Vanilla Latte with Oat Milk. A little over priced for the size, but it seems like the only coffee shop located close by. Unfortunate that they don't have any public bathrooms for customers either. Plenty of indoor and outdoor seating! It's nice that they have umbrellas to shade the sun during those warm sunny days. Dog friendly as well for outdoor seating.

Cute shop right in the middle of mosaic district. Location is great to grab some coffee in between shopping or if you're waiting for the farmers market to open like me! I ordered an iced vanilla latte with oat milk. I happened to come when there was no rush so I ordered quick and got my drink within 5 minutes. Lots of seating is available both inside and out. I sat outside with my dog and enjoyed some relaxing. My drink was good, a little overpriced for a small but I didn't notice any other coffee shops nearby within walking distance. Overall really nice place!

My favorite coffee shop! I love the iced vanilla latte! Always so good! The coffee is so smoothe and I love stopping here and grabbing a croissant with it.