BA
Google
• Amazing store with lots of cute home and kitchen items.
• Their MoMA-themed apparel also looks great, with a nice selection of colors.
• Unfortunately, the experience at the counter today wasn’t pleasant. The staff member changed the item I was purchasing in a rush, and I had to ask if I could choose for myself. She agreed, but seemed visibly annoyed.
• I also paid for a bag and requested the bigger size, which was refused. Despite paying for it, I was given the smallest bag, again in an unfriendly manner.
Overall, I hope the customer service improves in the future, as it unfortunately spoiled what should have been a happy shopping experience at the MoMA.