MONA

Beware if you have dietary requirements. I expect more from a high end restaurant. I visited with my family of 7 on a Thursday evening. We were admitted to the restaurant despite our casual attire and were given the table that we requested (a lovely oval table at the front of the restaurant). One of us suffers from coeliac disease. Allergens are not listed on the menu. Our waiter had poor understanding of dietary allergens in the menu. They were, however, able to produce some gluten free bread for our coeliac sufferer upon request. The childrens colouring pencils were blunt. They were "unable" to make a lemon presse with  sparkling or soda water for our 6 year old who doesnt drink Sprite which I found very surprising that an upmarket establishment such as this could not squeeze a whole lemon on request. When her mother's limoncello spritz drink arrived with pieces of lemon in it the child was most perturbed. Our waiter offered us different opened (wines by the glass) to try to see which we liked best. It was sometimes difficult to get waiter's attention. They didnt often look up to see if one needed something. The food was good. All dishes were well seasoned and beautifully presented. We had pork belly with potato puree and vegetables; poussin was tender and succulent; grouper was tender and tasty with a complementary white sauce and some artistically displayed vegetables and cod roe. They dont give free tap water with the coffee. The restaurant itself does not have free wifi. We tried going to the Hilton reception but the codes given to us didnt work. We were presented with the wrong bill but this was rectified

We showed up at the last minute without reservation, and they could not have been more accommodating. The service was fantastic and the food was really good as well. All 7 of us enjoyed our meals. There are definitely quite a few vegetarian options on the menu.

I would have given everything 5 stars but after ordering a medium rare ribeye steak it came back well done. I personally do not like steak well done. Everything else was perfect 😊

Had the chefs 4 course menu. Course one, fantastic. Course 2 and 3, terrible. When we didn’t eat course 3, as it was bland and just yuck, we spoke to the waiter, we were told ‘maybe you don’t understand and do not have the palate’. Then we were ignored. Disgusting. Trust me we eat out a lot including fine dining, and my taste buds are just fine. Instead of resolving the issue we were dismissed. Appalling.

They served us cold puree. When we asked why the puree is cold the answer was: " shouldn't be. Should be warm." No excuse. No new warm puree. When they served is the other plates theymake a joke with the cold puree if the rest was warm enough. Another thing is that when we order a wine first they served us half bootle without inform us and when we asked for the wine list they did not tell us that from the list some wines are missing. I wouldn't suggest it. I am curious how it get the michelin star. The price was 100euro per person with a bottle of wine.

Extremely rude waiters!!! Wanted to have dinner here, as I am staying in Hilton. When I arrived no one bothered, I had to wait around 2/3 min and several waiters passed without to take care! Finally I asked nicely one waiter but he responded in a very rude way that I need to wait for the responsible waiter. Before I left I asked the “head of the shift” if he is interested to have an honest feedback which he confirmed. I informed him and left. I am doing this as a support for the owner of the restaurant.

Great food, a little bit posh and price is €€€. But very good when you don't want to leave the hotel.

TLDR: the some of the dishes were ok at best. Do not order the grouper, it was rubbery and had a weird smell. Our server was very nice and attentive, the manager was rude and apathetic. Altogether it was not a pleasant way to spend an evening and we regret coming here. Longer version: after our long drive from Zurich we stopped in for a late dinner on 8/21/24. I ordered the taglioli, my mother ordered the cannelloni, and my sister the zackenbarsch (the grouper). My mom and I didn't love our dishes, but it was late and we were hungry so they were ok. My sister tried the grouper and really didn't like it, I offered to switch with her because I mostly will eat anything, especially fish. I tried to put my fork in it, and I couldnt even do that because the texture was so rubbery. We decided to send it back because nobody at the table could stomach the texture and smell. I tried to get my sister to order something else but it made her lose her appetite. When the bill came the grouper was still on the receipt even though my sister had only taken one bite before sending it back. I asked the manager to remove the grouper since the texture and smell had put us off from it and no one could eat it. He refused and told me that the fish was cooked perfectly (?) and we would have to pay for it. Maybe this is a thing in Germany? But I worked as a server and manager for various restaurants in NYC for 10 years and I would have never in my wildest dreams talked to someone the way this manager talked to me. Honestly, it has ruined our first night in Germany. Luckily Mona is attached to the Hilton Munich City and the front desk was very nice and said they would remove it from our room charge. Thank you Hilton! Other notes of interest: the decor and lighting were ok, very generic for a hotel restaurant. The music sounded like elevator covers of pop hits from 2006-2009. Please save yourself and go anywhere else but here.