Jerome Gandoin
Google
This was our third and very likely last stay at this hotel. We had great memories from our visits in 2022 and 2023, but this time everything changed and not in a good way.
The air conditioning in our room wasn’t working, and we had to sleep in constant temperatures of 25–26°C. We reported it to the front desk every day, but nothing was done. No fan, no room change nothing.
Cleanliness was also a real issue. Our white socks turned grey after just a few steps on the floor, which clearly hadn’t been cleaned properly. The toilet was dirty and in need of a deep clean. Housekeeping was inconsistent sometimes the trash was emptied, sometimes not. Same with the complimentary water bottle, which seemed to depend on the staff’s mood.
To make things worse, the housekeeping staff made a lot of noise in the hallways starting around 8:30 a.m., making it nearly impossible to sleep in. Add to that the total lack of soundproofing you hear everything from neighboring rooms and the hallway and restful sleep becomes a challenge.
And finally, the price. It’s simply no longer justified. For what you pay, you expect at least basic comfort, cleanliness, and responsiveness none of which were delivered. A budget hotel like Ibis would provide far better consistency, less pretension, and often at a much lower price.
In short: a major disappointment. Avoid if you’re looking for a relaxing stay.