Lesley C.
Yelp
I was not going to update my review, after one incident over the numerous years, but after the nonchalant response (on the phone) towards their food causing food poisoning... here I am.
On Wednesday afternoon, I phoned in an order for A2 and they noted that the food would be ready within 15 minutes. By the time I stopped by, after 15 minutes, my food was not ready but I was okay with it because at least it had not been sitting there for minutes stewing in the to go box. For the summer heat, there was literally no A/C on in the restaurant and it was quite warm on the inside.
A2 Monja Red Grain Pork Rice $13.00
After eating the food, later that night and the next day, my parent had not only vomited on Wednesday night to Thursday, but also encountered diarrhea. I had eaten everything else that my parent had eaten, EXCEPT for the Monja meal, so we knew it was attributed to the Red Grain Pork Rice. And... it was not just a little vomit, it was a whole lot of vomit, diarrhea, and stomachache.
We called them today to let them know, as a friend had suggested to let Monja know, as it is a practice to do so in Taiwan, but the person who picked up the phone, Calvin, was very nonchalant. Did not care to take our name or phone number, and said that he would mention it to their manager. Even though we had requested to speak to their manager upfront, Calvin said that their manager is rarely there.
Other than that, it is one of the fewer places that offer Red Grain Pork Rice, Taiwanese-style, so we are sad to have this happen... and the lackluster response. We may stay away for awhile just in case.