Vinoth K
Google
The customer service and buffet experience were unsatisfactory. On September 1, 2025, a group of ten members visited this restaurant after driving for an hour, expecting a pleasant meal. However, we encountered significant issues with the service. One staff member displayed a lack of professionalism and treated us poorly. Although there was a policy not to charge children under a certain age, it was inconsistently applied when the server decided to charge for our children, who were aged 3 and 4.
At the payment counter, the server created confusion by asking numerous questions about our table and the number of parties, complicating the process unnecessarily. The restaurant's ambience was lacking, and what was billed as a buffet had many empty dishes with no attempt to refill them. There were also no dessert bowls or spoons available. While the buffet cost for adults was $18, even the adults were unable to enjoy a full meal due to the lack of available food, yet the server insisted on charging for the young children.
Additionally, a staff member accidentally spilled water on a guest, and no attempts were made to rectify the situation. Overall, this was a disorganized dining experience. It may be advisable to consider other options if one wants a positive experience in LA.