Thái GiaLợi
Google
The food was honestly amazing and exactly to my taste, but the service completely ruined the experience. We came before 3 PM because we knew that was when dim sum and special dishes would be available. We ordered six items, but the staff only wrote down five. We only realized the mistake when a staff member brought us a duplicate of a dish we had already eaten — that’s when we checked the order slip and saw one dish had never been written down at all. When we tried to explain that the missing dish was due to their mistake and we still wanted it, the staff member cut me off mid-sentence, didn’t let me finish, and bluntly said the time was over and everything was sold out. They didn’t even listen, clarify the misunderstanding, or offer an apology, acting as if it wasn’t their fault.
During the meal, a fly landed on my food, the atmosphere wasn’t friendly, and the staff attitude felt dismissive. To make it worse, they turned off the lights while we were still eating. I want to be clear — this is not about every staff member. I did notice some older employees working hard, and I appreciate that the restaurant provides them with jobs. However, the lack of professionalism from certain staff made this visit frustrating and disappointing, despite the great food