Tom E.
Yelp
My first interaction of this place was when I landed right around midnight on a Wed morning from gate 86. My thoughts were- "is this walk ever going to end?!!" There were places to sit and get picked up, but that late in the day, you were trekking on your own. I got to the customs hall, and there I was, my first time ever (willingly) flying into Canada. There were kiosks everywhere, where you answered 20q, handed your ticket to customs officer (who my first one was very nice, and said, "Welcome to my hometown"), then went on to baggage. Then, you go off and give same ticket to another set of officers, who then release you to the public.
Uber was outside, near the corner, which was easy (once I realized where to go- I promise it is easily marked). So the arrival process is fairly easy. They have an CAN app you can pre-fill out all your info, but honestly, it was about the same the second week arriving then it was the first (without using it then). The second customs guy kept asking me what I was doing- like he was going to catch me in some lie (which I said, visiting some friends. Then to appease him I said I am going to the Fine Arts museum). So, that was awkward, but I was finally let through (the second trip was during the F1 week, so probably more busy for them).
Going home, was a breeze. Delta (my preferred airline), is not as prevalent here, so there is not a club lounge (unless you are flying partner Air France). There may be a Priority Pass, but I didn't bother to look. Going through security with Global Entry was a breeze, and it was nice going through customs Canada side, and not US side, so if you were to have a connecting flight, it would be so much easier then being at the mercy of the stateside customs hall.
They have a cool little duty free shop, but I didn't get anything (I don't think anyone but myself wanted syrup and moose dolls). They had some last minute snacks to get your bagels, meats, and poutine as well.
One of my favorite things about the airport was they had 2 little dogs that came around and solicited belly rubs- they were so sweet! I was only able to get a pic of one- but that was really cool. What a sweet life there.
Place is pretty easy to get in/out of- no major issues, and I felt safe. No complaints here!