Dave H.
Yelp
Let's begin at the beginning. It was seat yourself, which we did, a few minutes ahead of a large party of other trivia goers. After they said their hellos to the staff and the rest of their party of 10 arrived, the waitstaff took their drink orders and brought out their first round. Then, we got greeted and menus. Ok fine, we have drinks and we're in business. For a while there, we could get more rounds and eventually ordered food - a salad with a chicken add-on and fish and chips; pretty basic. After a reasonable time, the food arrived: salad no chicken and partly burned fish and chips. Nobody came back to ask how things were, so we fended for ourselves for ketchup from another table. Long after we finished dinner and our drinks, the waitress came back. I pointed out the lack of chicken, and she said "oh, it's probably still back there" So she brought out a side plate of warming light grilled and sliced chicken to put on the last couple of bites of my wife's salad. This was after we said "it's fine, just take it off the bill." We did get one last beer, and then we sat there maybe 20 mins post the end of the third trivia round waiting for the bill. Eventually I walked up to the waiters' station and said "ok, we're leaving now. If you'd like us to pay, please bring the bill." He did. Back at the table, he asked how everything was, and I said the fish was over cooked. He thanked me for the feedback and said they have some trainees in the kitchen. No apology comp, round of beer, nothing. I wanted to sarcastically apologize for interrupting his evening as we left, since he was right back to sitting and laughing with the big table as we walked out. It's not worth the drive.