Mood Fabrics

Omg-I was honestly in heaven here!! Ever since I first saw this particular fabric store on project runway I’ve always wanted to go and grace their I aisles !! I can’t believe it’s literally three floors and row after row of fabric on every type of role there could be possible, trim, glitter, tool, leather, and vegan leather! Then don’t even get me started on all the thread, buttons, and home decor! It’s enough to make your head spin!! Everything is incredibly organized by section, textures and style of patterns or solids! I was thoroughly impressed and yet so overwhelmed. I spent 45 minutes, just looking at every fabric and touching everything in sight that I couldn’t buy a single yard of anything!! There’s a cutting station in a couple of different spot spots as well as stairs and an elevator in case you need to maneuver around, but goodness! I could live here and never get tired!! Now that I think about it, I never looked at the prices but one of the fabrics was $24 a yard. It was a soft jersey fabric, so I’m sure it was more expensive. I should’ve looked up more prices, but honestly, I was just so overwhelmed, and I wanted to walk through each aisle away! There were a number of employees on each floor, helping other people and restocking other fabrics. I didn’t want to bother with asking any questions because I was so enchanted with the fabric store itself! I’m so happy to have graced mood fabrics presence in New York, especially since all the fabrics have gone out of business over here on the West Coast in California! I honestly cannot wait to go back and actually buy some fabric! Lol I will definitely be working on some sketches for a dress or something so I can go in to mood fabrics with a game plan besides being overwhelmed by everything! lol

I paid $62 ($50 plus shipping) for the Mood Designer Fabrics mystery box so that you don’t have to! 😂😂😂 Don’t fall for it. Anyone need 5 yards of green felt or some yellow sheer fabric that used to be white from Seacaucus NJ? Meta also wouldn’t let me tag Mood for this review because Mood paid for targeted advertising on their platforms. The store might be fine but don’t fall for the mystery box! #mood #mysterybox #moodfabrics

Purchased several sets of buttons from Mood Fabrics and had them shipped to me. The buttons are beautiful and unique. My blazer/skirt (gold metal woven buttons) and cashmere cardigan (Italian rhinestone buttons in peach) look fabulous.

It was such a huge dream to visit Mood, and my experience could not have been better! Amazing selection of fabrics and trimmings. Mood has everything I could have wanted and more!

the fabric store is truly impressive — it’s like a paradise for designers! And the idea with the wall installation, where the dresses are painted and decorated with real fabrics, is very creative. It’s especially cool that in the first image, you can see how the embroidered fabric from the third photo was used to create the 3D floral elements on one of the dresses on the wall. This combination of painted art and actual textiles creates the effect of “living” fashion illustrations. Each dress on the wall seems to showcase the possibilities of different types of fabrics found on the store shelves — from floral embroidery to marbled patterns and glossy red textures.

Weird entrance system, beautiful fabrics, but slightly annoying that the in-person store offers much more than the online store. Also the male cashier I had was just awful. Rude and haphazard with my $1000 of delicate fabric (beading and lace) such that flinging beads bounced around on the counter. There are such stunning, intricate, expensive fabrics available in-person that cannot be accessed online. I recommend calling the in-person store and asking for help when it comes to intricate out-of-state fabric needs. Their most expensive fabric is around $800/yard. The least expensive one I saw was around $15/yard. Quite a variety of materials and quality!

I’ve been sourcing a large amount of fabric for a project and I ended up finding everything I needed at Mood at reasonable prices. Amanda and Claudia went out of their way, above and beyond, to help me track down what I was looking for. The employee I spoke to on the phone and the employee at the register were also very friendly and helpful. I’m not an expert in fabrics, but Mood seems to have a wide range of quality fabrics and other garment/sewing/upholstery materials. Giving five stars for the friendly, knowledgeable, and proactive customer service.

On Thirty-Seventh Street, three flights above The sidewalk chaos of the Garment District, There lies a place that sewers fall in love With instantly—the selection is unrestricted. It's Mood. You've seen it on the television screen, Where Tim Gunn sent designers in a dash To grab their bolts of charmeuse, silk, and sheen And sprint back to the workroom with their stash. "Go to Mood!" he'd say, and off they'd fly Through aisles of organza, tweed, and lace, With thirty minutes left and tears to cry And chiffon draped across a panicked face. But you, dear shopper, you can take your time. You'll wander floors of fabric, wall to wall— Italian wools that cost a paradigm, And Liberty of London prints for fall. The leathers hang like pelts inside a cave. The velvets beg you, touch me, go ahead. The African wax prints are bold and brave, The Japanese denims, indigo and red. A woman in the corner holds a swatch Against her cheek and whispers to her friend, "I drove from Philadelphia just to watch This dupioni catch the light. I'll never mend." The staff know every selvage, every weave, They'll tell you what will drape and what will not, Which interfacing works, how to achieve A bias cut from what you've already got. "You want to make a blazer out of this? You'll need a lining, darling. Something slick. Come here—this cupro. Feel it. That's the kiss. Two yards will do it. Maybe three to pick." And Swatch the cat! That legendary beast, A bulldog, actually—forgive the name— Who roamed the aisles, the greatest and the least Celebrity that Mood could ever claim. You came for half a yard of cotton twill. You're leaving with a bolt of silk brocade, Six zippers, and a catastrophic bill, But oh—the coat you'll make will be handmade. Five stars. Where Project Runway dreams are born, And every bolt of cloth becomes a song, Where scissors wait and measuring tapes adorn The hands of those who've sewn their whole lives long.

Omg-I was honestly in heaven here!! Ever since I first saw this particular fabric store on project runway I've always wanted to go and grace their I aisles !! I can't believe it's literally three floors and row after row of fabric on every type of role there could be possible, trim, glitter, tool, leather, and vegan leather! Then don't even get me started on all the thread, buttons, and home decor! It's enough to make your head spin!! Everything is incredibly organized by section, textures and style of patterns or solids! I was thoroughly impressed and yet so overwhelmed. I spent 45 minutes, just looking at every fabric and touching everything in sight that I couldn't buy a single yard of anything!! There's a cutting station in a couple of different spot spots as well as stairs and an elevator in case you need to maneuver around, but goodness! I could live here and never get tired!! Now that I think about it, I never looked at the prices but one of the fabrics was $24 a yard. It was a soft jersey fabric, so I'm sure it was more expensive. I should've looked up more prices, but honestly, I was just so overwhelmed, and I wanted to walk through each aisle away! There were a number of employees on each floor, helping other people and restocking other fabrics. I didn't want to bother with asking any questions because I was so enchanted with the fabric store itself! I'm so happy to have graced mood fabrics presence in New York, especially since all the fabrics have gone out of business over here on the West Coast in California! I honestly cannot wait to go back and actually buy some fabric! Lol I will definitely be working on some sketches for a dress or something so I can go in to mood fabrics with a game plan besides being overwhelmed by everything! lol

No complaints. Basically what you would expect in NY. The staff was great. The choices were for me overwhelming. We were visiting from out of State for strict fabric and vintage clothes shopping. Basically a store catering to up and coming designers. The prices are very very vast range. If you can't find it there I don't know what to tell you. 2 floors and rows and rows of fabrics.

A DREAM COME TRUE!!! I've wanted to visit Mood since I first saw Project Runway on TV in the mid-2000s. It finally happened in November of 2024!!! The staff was seriously so friendly and helpful! I went in on a mission with a few different fabrics I was looking for. Not only were they helpful in locating the fabrics, but they also made me feel welcome and supported as I bombarded them with many questions. I could've easily spent hours just looking at the bolts of fabrics that covered almost every inch of this place, but I only had one day to find what I needed so I cut my time short. Heads up: this store covers 3 different floors BUT you can only enter via its middle floor which is accessed via the elevator, which is on the right side when you enter the building. The other two floors can be accessed via the staircases in the store itself. Don't miss out on the top floor - it has boucle and tweed for dayssssssss! Can't wait to live in NYC so I can make a million jackets and skirt sets out of these beauties!

It's a fun place to visit, it's mood of course. Albeit in the fabric district there are other places that are better priced. They do have a very wide selection of fabrics, I'll give them that and the service was great as well. I'd be back to peek in if I'm back in the area.

I went Mood fabrics to pick materials and fabric to build slipcover covers. We were helped by an amazing lady who was juggling four clients at once and also manning the phone. Her name is Josephine, and I have to command her for doing such an outstanding job. She managed to help us with exactly what we needed, allowing our amazing seamstress to be able to build us slipcovers for our dining room. They are thick, white canvas. Thank you, Josephine for your brilliant help. I am amazed she was able to do it alone, but then again, it would be better if there were more staff to help in the furniture upholstery department.

Tried to find a specific fabric that I found on their website. I even showed them the webpage but they only pointed me to the aisle where I "might" find it. I was confronted by a huge selection of stacks of bolts of fabric up to the ceiling. I did a quick scan and left. They don't need my business.

I ordered 4 yards of discounted ponte fabric from the Mood website and received only 1 yard. Since then, I've spent significant time calling, emailing, and chatting with customer service--sending photos, receipts, and explanations--yet the issue was never properly resolved. Despite clear proof of my 4‑yard purchase, I was told the price was a "glitch," refunded, and left with a single unusable yard of fabric. This has been frustrating, time‑consuming, and deeply disappointing. I expected better accountability and customer support. Let's hope you'll never need their online customer service, as you won't get it.

Knowledgeable, helpful staff and mind boggling selection. I would give more stars if that was possible

I have been going to Mood Fabric in Los Angeles and New York. The stores the best inventory of quality fabrics such as silks, laces and embroidered. I appreciate how knowledgeable the stylists are, i can always count on their advice for the perfect purchase.

Visited on a rainy Saturday morning to go fabric hunting. I brought a very particular satin-y fabric scrap that changed colors between blue and maroon-red to try to match. Really appreciate the staff members trying to help me! We searched through different shelves and sections of the store, and everything we found was either the wrong color or the wrong texture. Even though we couldn't find what we were looking for, I really appreciate the effort they showed. This is a huge fabric store in the garment district. I could see why this would be a very popular fabric store. They also have a huge display of buttons, and really fun costumes and outfits on display on dress forms. It's very well-lit and feels very welcoming here. If I ever needed to come fabric hunting for future projects, I would definitely stop by Mood Fabrics again.

Huge fabric store on the 3rd floor. Staff was so incredibly friendly and helpful, from the moment you entered. Large selection of everything! Moderate to Pricey but worth every cent!

The customer service my daughter and I received at Mood was outstanding. Although all the store personnel were helpful, Noel went above and beyond to assist us,particularly once he realized how badly we needed his guidance. He turned what could have been a disaster into a positive fabric shopping experience for us.

How have I never reviewed Mood? My first time ordering a decade ago I purchased like 20 yards of a knit fabric. That had giant gash marks in the middle of it. Emailed CS and they said "manufacturers do that also they can color check by putting an old roll under it"... Okay, no heads up though? Someone had to have seen it while measuring, but no. So, clearly we started off with a rocky relationship. My first in-person shopping experience was a couple years later and the store itself is big. Multiple floors, shit everywhere, but for real the only good experience I had with a human being was with the doorman downstairs. The people working there didn't want to/couldn't really answer questions and didn't want to be there. I don't need people to be peppy, but if you can't point me to where certain types of fabric might be? Yikes. I filed this memory away for a while until I shopped in person again when living in the area. Same thing. Weird passive aggressive attitudes and not super helpful. Yes I got my stuff cut, went to the register and was cashed out, but it's like the store could straight up be self-serve and have a better time. Over the years I mail-ordered small bits and pieces because I'm a compulsive fabric hoarder, and it's been fine. Nothing terrible happened, nothing was seriously damaged. But then I had the most frustrating client tell me she wanted a specific shade of silk taffeta and silk chiffon, and she ~found it online at Mood~ I tried so hard to get her to switch to my preferred silk suppliers. Nope. I told her it was almost 2x the price of what I can source. Nope. Ordered it and found the taffeta had enough flaws that were large enough that I had to cut around them and I hated my life. And then the weight and quality was a fraction of what I buy from other suppliers. It was overpriced for a subpar product, but my burn test did at least show it was silk. Lastly, the website can be chaotic in how you search/display things and I've had it crash my browser a couple times. And if you're considering their free patterns, treat them as if they're a beginner designer's first try in getting a pattern graded and digitized. I've had a legging pattern have legs for someone 6'+ with zero mention of what the finished inseam is (or an accurate fabric requirement, or the size chart at all) among other funny things that you don't see until you print them and piece the paper together. It's cool that they're free, but definitely treat them with the skepticism they deserve. TL;DR: Mood has a lot of stuff, not all of it great, a lot of it over priced, and the people working there might hate you for simply existing. Project Runway probably ruined the experience.

My experience today was excellent, largely due to the outstanding assistance I received from Alex in the home section. Her deep knowledge, patience, and helpful attitude made navigating the extensive fabric selection much easier and more enjoyable.

My happy place. Truth: the first place I go when I land in NYC. It exhausts my greed and that is saying a lot. As someone else commented, I too am sorry this place became common knowledge via Project Runway; it was wonderful to have it as a fantastic insider secret, known only to Parson's/FIT -et al- students and designers at all levels. But the quality has thankfully remained as high as it ever was. Prices range from reasonably low to triple digits, and you do get what you pay for. The high end fabrics are just spectacular, and if nothing else, you can usually get a half yard of those works of art unless it's too heavily beaded/jeweled/sequined or is sold by the panel (a pre cut single piece with finished edges). Lots of them are from big name designers. It is a shame also that Mood cannot show all it has on it's website for online shopping...that would be impossible. You simply must go and see the array of treasures for yourself. Three floors. Buttons, trims, silk velvet burnouts, luxury men's suiting fabric folded and kept on polished wooden shelves, feathers, real and faux furs, real and faux reptile skins, suedes, knits, every form of silk, cashmeres, cottons, jerseys...and just to drive you even more insane, Mood also has a separate home fabrics shop next door. Yes, there are other pretty great fabric stores in the NYC area, but none are as big or extensive in range. Service is harried, but I have never had cause to complain. You may also buy wholesale if you have the correct credentials. I strongly suggest you hire wheels since it will be sheer hell to lug the inevitable bulging bags you will leave with, around Manhattan. Expect to encounter the owner's Boston terrier and house mascot, Swatch, who is usually splayed somewhere napping. He is also listed for sale on Mood's site; price: $1,080,962.96

A seamstress' heaven! (Well, I am a sewer. It's like a wonderland of every and any fabrics your heart could desire! They also had so many notions! It was nearly impossible to make a decision. (I went in for linen to make a pantsuit '& came out with boule & taffeta. ) The store is very organized by all the different types of fabric. There were several assistants to guide you. I was disappointed that Swatch wasn't there that day, but it was a fantastic two hour experience!

I adore the variety of fabrics and related items you can find at Mood, but the customer service here can be seriously lacking. There were a couple times during recent visits where I was asking staff some quick follow-up questions, and the various staff members seemed to act like they just could not be bothered. Very off-putting. Going to Mood is an experience, for sure... but there can be a serious lack of service here. The recognition of Mood from Project Runway seems to come with the negative aspect of the personnel in the store feeling like people will visit anyway... whether or not they're welcoming or service-minded. If/when you visit, just hope you find a member of the Mood team that cares about you finding what you need, answering your questions, or helping during the completion of the sale. TL;DR Variety is a big plus, but there are also plenty of stores in the Fashion District that can get my business because of their service-minded manner of operation.

A multi level fabric shop in Manhattan on West side that has a endless supply of fabrics for any type of project from beginners to experts .stopped by to pick up some velvet trimmings and linen cloth for a friend's daughter's school project and glad the gal who works here was able to help me cause I don't know much about fabrics and a person could get lost inside here with all the stuff they have available. Prices are reasonable and if they don't carry it , then I bet it does not exist cause they carry it all in different shapes , colors , etc. Got what was on the list given to me and now it's time for the kiddo to create some tapestry magic.

It can be very hectic. I had to wait around for assistance. Staff wasn't very attentive. They would see you walking back and forth and not ask if you needed assistance. Other than that, there's a large selection of fabrics and notions. Price point is okay.

The online pricing is $4 cheaper a yard .... I wish I would have known the hugh price difference could have saved $160.

How could I not love visiting Mood Fabrics? It is slightly hidden in that one must enter a stark lobby and go via elevator to find the store. A nice person at the 'door' (the elevator exit) checked my bag for me. I came here as a spectator, to see the real thing I have watched on Project Runway so many times. My grandmother worked in a sewing factory in the garment district where Mood is located, and I thought of her during my visit. I loved walking up and down the aisles and seeing all the different patterns and fabrics. What an insane plethora of textures and colors! Mood is a feast for the eyes that I enjoyed just as much as being in an art gallery. I think it's important to see where clothing might begin, and I love feeling even slightly empowered about sewing and making my own things. Yes, I visited all 3 floors and cooed over the pup. I really appreciate that the staff was so generous to the obvious spectators who weren't necessarily going to buy anything besides some patches and a Mood tote bag.

I came to buy buttons but got sone silly teenage employees who interrupted us to shame the button guy over a chocolate bar. Left quickly. who needs that shit.

Very interesting fabric store. Well organized by type of fabric. Sales people are friendly but they are a bit short on staff. I went for suiting and shirting fabrics. Nice selection and good prices!

It is more expensive than a lot of the stores in the Garment District, and the selection is not better for it. It can be difficult to find out what the content and provenance of the fabric is because the price tag is usually tucked inside the bolt roll and not always easy to get to. The staff are used to tourists and are unusually friendly and polite by NYC standards, so if you like nice service, it's a non-intimidating place to visit. But don't make it your only stop in GD.

The Mood Fabrics apparel store is on the 3rd floor of what it looks like a hotel or office lobby. Take the elevator upstairs and you can feel like you're part of the Project Runway scrummaging through all the fabrics. There are 3 levels where the top floor is more of the wool and suit material 2nd level being lace, sequence, satin, and etc and bottom floor being cotton and leather. The number of fabric options were plentiful but for an amateur sewer like me, it was just so overwhelming since everything is stacked on top of each other that it was hard to really look through. Definitely more props needed for the Project Runway contestants in finding the perfect fabrics for their designs. In the end, I've chosen a fabric that stood out the most but not 100% satisfied as I had late discovered the bottom floor afterwards. So word of advice, take plenty of time to explore all floors. Most of the fabric pricing are steep that be sure of what you're looking for beforehand as well. As for me, the fabric that I had purchased will probably be collecting dust until I can somewhat create a top. And once I can master a dress, I have my eyes set out on vera wang fabric on the 3rd floor that I would be making future visits.

Buyer beware! You may not know what you are actually buying. I still dont. Here's my story: I was looking for upholstery fabric. They have a decent selection. After identifying something I liked in the store, I made an expensive purchase of that fabric, costing in the many hundreds of dollars, online. The sales person was helpful. However even after numerous emails back and forth I was unable to get the name of the manufacturer from Mood's sales person. When you go into the Manhattan store, there's no info about what you are buying, maybe "100 % cotton" if you are lucky but not even that, on the fabric tags. The online sales folks do not automatically tell you if it is stain resistant treated, what the "rub count" is, or any other details. After ordering I gleaned from email back and forth that it was made in Turkey, not treated for stains, and a very low rub count for upholstery fabric. Now, upholstery is labor intensive and hence expensive to do, plus requiring many yards of fabric, so I wanted to get the product number, see the spec sheets (this exists for upholstery fabric), and to know if and how the fabric was stain protected, if it had "quick dry " and other things. I asked if indeed this was actually upholstery fabric and they said, yes, and as proof said because it was listed on the Mood website as such. Which proves zilch. Here's what they wrote, without documentation. It is double speak: "We completely understand that you want to know more about the fabrics you are using for your upholstery project(s), to make them the best that they can possibly be - and we love to support our customers! Unfortunately, we cannot accommodate your request for core, proprietary company information that we work hard to build and maintain. And..."The supplier has advised that: Unfortunately they do not have the flame test results for Mimoza but they can verify that it passes CA117. Also they do not have a copy of the formal documentation" I could not find using Google: Mimoza, velvet, CA117 and made in Turkey. So if you care about flamability, fabric content, and generally what you are buying, ask before you buy. Not consumer friendly. I am hoping my sofa doesn't go up in flames. Mood Fabrics, if you are reading this, I'd still like to know what I bought.

Mood is a fantastic fabric store to begin with, but the staff make the experience review worthy. While I've never had a bad experience with any of the team, I can't stress how helpful Brian, Tyler, Lena, and Ruth have been. They all went above and beyond to help me, especially Brian and Tyler. Brian is incredibly knowledgeable and an absolute pleasure to talk to. Every single one of my thousands of questions that I've asked him, he had an answer to. He didn't rush me and he took his time to really explain the answers to me, rather than just providing a response. Tyler dedicated so much of her time to helping me with my incredibly specific search criteria, and I really couldn't be more appreciative. She has a great personality and made the search process much less stressful. Thank you all so much for your help

Great selection of all kinds of fabrics for all kinds of projects plus sewing supplies and tools.

I am a Canadian and ordered from Mood in March of 2023. My order arrived, I paid for it, no problems. In September I randomly looked at my CC statement and saw a charge for approx. $200 from Mood. I emailed the company right away who told me my order from March (6 months previous!) was not paid for. I checked my CC statement and confirmed that I absolutely was charged. This situation infuriated me for a couple of reasons: 1. How do they have access to my CC info after purchase? I work for 2 retail companies and we can not look up CC info from past customers. Aside from the last 4 digits, the CC number is blocked out. 2. No communication was sent out in advance, or at the time of the charge. Had I not looked at my CC statement, I would not know about the charge. 3. They initially told me the charge would be cancelled out - but of course it wasn't. Mood agreed to refund me (also, this is a no-brainer because they were entirely in the wrong). Once I received the refund, there was a difference of about $11 because the exchange rate at the time of charge was different from the day of the exchange. I messaged Mood mid-October and they said they'd refund me the difference. 3 or 4 weeks went by and I hadn't received my refund so I contacted them again. They apparently changed their mind and told me they are not responsible for the exchange rate being different and very condescendingly "explained" to me how exchange rates work and they are only responsible to refund in USD dollars. I am aware of how exchange rates work. I was infuriated once again, because: 1. They told me I'd be refunded the difference and then just expected I wouldn't notice, or forget, when they didn't refund me? 2. This entire charge was their fault. I did not authorize the charge or approve it. They will not take full accountability for it. So while they claim to not be responsible for the difference in exchange rate, I am definitely not responsible for paying out of pocket for their mistake. I sent a couple of messages back to try and dispute this and they aren't budging. This entire situation has been the worst customer service I've ever received and I am appalled. I've been dealing with Kristina Bekdas, Customer Care Supervisor.

I find it rare in the U.S. to find a fabric store still standing that's individually owned and operated by family members. While my review is from my personal experience over the past five years, I can certainly understand how incredibly challenging it can be to perform every day for customers and vendors equally. I have grown to appreciate the hard work the employees at Mood Apparel Fabrics do on a daily basis to keep things running so smoothly. Especially Helen, Kristina and Holly. I first heard about Mood from a fellow pattern making student at Apparel Arts in Oakland in 2017. Every order I've received has been carefully packaged and sent very quickly to me across the U.S. (east coast to west coast). The fabrics I ordered online were of great quality. This included silks, satins, metallic lames and velvets. Out of several orders (under 100), I only once or maybe twice run into a snag, and the customer service team quickly ironed out the issue and exceeded my expectations. So thank you, Mood team. This review is overdue and I hope others will learn to continue to rely on Mood for their future sewing projects. Attached is one of my favorite dresses I recently made with their products.

The staff is AWESOME. I make my own costumes and they are always so helpful and encouraging!! I feel like they are all my friends when I go in there. They have a wide variety of fabrics and sewing essentials for people from amateur to professional sewers. I am headed there soon as I am finally making a new costume for the 1st time since the pandemic. So glad they are open and looking forward to going back to Mood Fabrics!!

Being a project runway fan, had to stop in while I was in NYC. No sighting of Tim Gunn but the store is stuffed with every type of fabric you would want or need. Four floors of fabric. They also carry Liberty of London fabrics! Staff are mostly helpful but a few are a bit surly.

Something I've wanted to do for sure on my trip to New York was come to Mood Designer fabrics and check out the place where designers from my favorite reality TV show (Project Runway) come to get their stuff. I sew as a hobby and I am always looking for, and buying fabric. It should've been like heaven for me. The place is absolutely overwhelming. There are multiple floors with fabrics literally from floor to ceiling. You absolutely cannot see it all! In fact you cannot see most of it because the bolts are packed so tightly, you cannot get them out to see, you have to get help but there isn't a lot of help going around. This is very famous place and it is in fashion District so naturally is always packed. I was here for about an hour and a half and I barely put a dent on it. They have fabric for every budget. I believe I saw some as low as $9 dollars a yard, and as much as $275 a yard. But most of it does not have price tags. I thought I would really love it but I actually didn't. I take my smaller fabric stores anytime, even if they don't have us much selection I rather be able to see everything they offer than having too much choice but not being able to see it. I didn't end up buying anything but zippers that were dirt cheap. It is quite an experience, though, but you need to know where everything is, and you need to come in with plenty of time.

Good selection. The employees clearly hate working and assisting customers. They look like sad animals in a shelter. Still some of the best service in the 9th circle of hell garment district.

I've came here multiple times with my friend to find some fabrics and I love the selection they have. However, my recent visit today has me questioning whether I'll ever come back. I was helped by three employees who gave me attitude when I had questions about the fabric and the rewards program. How can you thrive as a business if you're not willing to help your customers find what they need and do so in an amicable way??? Thank goodness there are other places in the garment district for my business - maybe I'll revisit this spot in a couple of years from now when employees learn how to be decent human beings.

Pros: - The biggest fabric store in the fashion district. You can find a little bit of everything here. Fun place to explore with an open mind. - Their website is great. I can almost always find what I want there, and shipping times are pretty reliable. Once in a while they send the wrong thing but when you send them proof, they will refund you. Cons: - Customer service is very meh. Salespeople openly trash talk other customers after they leave. It's great they allow their employees to express themselves openly through dress, but they'll also express how they feel about you / other customers openly too apparently. I was accidentally standing in the wrong place and the salesperson gave me a look and a scoff when an "excuse me, I need this space to cut fabric" would've done. - You can find all types of fabrics here, but not a wide selection in any one type of fabric, so go in without expecting to find anything too specific. - Very expensive for mediocre quality.

How does a FABRIC store not know to NOT put a sticker on certain (or perhaps any/all) fabrics?? I'm not the expert here. THEY are supposed to be. I don't sew...I normally don't buy fabric...but now that I want custom throw pillows made for me, by someone else, I needed to find some fabric that I might like for my pillows and then provide it to the pillow designer. So I picked out my fabric...the salesperson cut the fabric...(the fabric has a somewhat heavy raw silk or silk shantung feeling to it...) and she put a stick on it along with an indication of the pricing (for me to bring to the checkout register). I just assumed this was their normal process and that therefore, 'no problem'. So then I get home...try to remove the sticker and...not only is some gummy white residue left on the fabric but... where the sticker was...the texture in the fabric (it had like straight, grooved lines in the fabric) now looks weird in that area. I paid $25 for this one-yard piece of fabric. What if I'd paid more?? And...if you are going to put a sticker on fabric, for the love of GOD, at LEAST put it on the EDGE of the fabric...not in the MIDDLE of the piece of fabric. Unbelievable. I'm not going to waste my time going back there to try and complain or ask for new fabric. Something tells me this place would give a hard time for 'returns' or exchanges and I get the sense there's no real 'manager' there. Also, I live in Queens so I'd have to schlep there.

I honestly prefer shopping online at mood Fabrics compared to in-store it's kind of cluttered and even with social distancing it is a lot of people in one place due to the width of the aisles. In addition, as someone with Armstrong's it's very hard for me to move the bolts of fabric so having them all stacked on top of each other without being able to clearly see the labels unless you're able to pull out a bolt makes it very difficult to go through and check content and pricing of the different fabrics especially if you're in lace. Also stretch lace isn't in stretch fabric or in a segmented part of lace, it's just in lace and you have to search through those bolts to find it. However, the staff is really helpful they will pull up a item that you described online to see if it's in the store. If it's not in store you have to order the swatch or the fabric online unfortunately. I like going to see the way different fabrics fall and sometimes will pick up something in store I don't see online. It's also nice to see the different "projects" draped on the dress forms. In addition, they used to offer classes before COVID so if you want to learn sewing or specific projects they have classes on and they still offer them it can be kind of a one stop shop for you with projects.

My mom and niece were excited to check this place out because they love to sew. I was apprehensive because of some reviews I read stating that the staff were rude and unhelpful. I don't typically leave reviews, but I had to because we were so impressed with ALL of the staff we encountered. They were so helpful and kind! It was such a great experience, and you will not find a better selection of fabric and embellishments.

4 stars for Mood because its organized, has variety, and is one of the few fabric stores left in the garment district. 5 stars for the ONE employee who offered to help and who actually helped get fabric down off the shelf. ( I think his name started with an "E." He also offered to help with swatches) But ONE star for today's visit because of the two employees who literally would not cut fabric for me. At all. And I mean that. I needed 5 yards of silk. I found those yards. And I had to leave empty handed. The two employees cut fabric for anyone and everyone else who showed up....but not me. There was no excuse for that. One of those employees actually helped me carry fabric over to the cutting table, told me there was one customer ahead of me, then NEVER helped me. Every once in a while she turned around in the middle of cutting the fabric selections from one of the additional customers she took, and said 'sorry' or something like that. But when she was finished, she'd look around, and reach to help---anyone else but me. The second employee - the one in the white shirt - was even more useless and fake. I thought I was being pranked. It wasn't crowded. Was I the wrong color? Did they not like the silk fabrics I spent an hour picking out? It was like the two employees were competing to NOT SELL ME ANYTHING. While occasionally being fake polite so they couldn't get in trouble.

Love this store! I try to go every time I visit NY city. There is always someone to help me find what I'm looking for but always too many choices In fabric, which of course I love. I have ordered fabric online but it's always better to be there in person.

TERRIBLE CUSTOMER SERVICE. I purchased organza fabric based on website photos which were completely different than the actual color. I called customer service (Mike) and was asked to send an email with photos of the color. I did as requested immediately but heard NOTHING. I followed up a few days later - NOTHING. Finally, a week later I called, spoke with Eric who put me on hold for 10 minutes to tell me that Mike will be forwarding the email to a department who can assist. VERY disappointed with my online experience and subsequent customer service.

I ordered fabric on November 27th (which is a Saturday, and they don't work Saturday-fair enough.) it is now Friday December 3rd & the order STILL hasn't shipped. (2 yards of silk, a couple of zippers, a couple of spools of silk thread). I called yesterday & they told me it had shipped (but here's the bold faced lie) but they "couldn't see the tracking number " & they'd send it to me ASAP. Searched the website this morning using my account-still, no tracking. There are so many sources of online fabric out there-do yourself a favor & DON'T order from Mood.

Well I loved my experience!100 percent fan inspired visit! Watch Project Runway with my kids for years! So fun to slip in and grab some souvenirs $12-$15 for shirts and bags. Everyone was gracious. Even had a visit from Swatch. No Tim Gunn sighting

This is a two part store. You have your normal organized 2 level store at ground level (minimum 1 yard cuts on all fabrics). Then you have your overwhelming clustered 2 level store through the revolving doors on the third level. On the first level, its quiet (except for the bickering clerks and the 3 year old girl). Most fabric is about $35/yrd. On the 3rd floor...same prices, just too many options to process. They have cool Mood souvenirs inspired by Project Runway. Be prepared to check your bagsat the door, bags aren't permitted

I shop the Mood website all the time! I even gave clients order fabric from mood and ship it to me and everyone agrees that their customer service, and variety of price point without sacrificing quality is amazing. Great solid silk collection in a ton of colors, and fun knits and wovens. Great for red carpet and gala outfits for my clients! Thank you, Mood!

Where do I start... I am a college student pursuing a career in fashion design. Being in the midwest there isn't a lot of options for good quality fabric near me so I order online to get higher end fabric. Well I have had nothing but horrible experiences from mood fabric, the only reason I go back is because it is reccomended by my college. This time I ordered around $50 worth of fabric, two of the fabrics were swatches. I did expedited shipping because I needed them for my final project in one of my classes. I never recieved the fabric and when contacting the number provided I recieved very rude response from the representative and they transferred me to another representative who was also rude to me regarding the issue.

Basically an echo of what everyone else has said. A fantastic array of fabrics with fair prices, with a BIG downside being the lack customer service. We spent at least 15-20 minutes standing and waiting as the two staff members were too busy arguing and trying to pass the buck on who had to help us. The I'm assuming main lady here passed the impression that she had many bigger, better things she could be doing. Pretty bad experience for first timers who dropped decent money here. If not for the fabrics, this would be a 2.5/5 stop.

It's kinda funny writing an update from my original review written 6 years ago. That was pre-designer Dana. Ok maybe I'm not a DESIGNER, but I'm least a pattern sewer! :P. Now that I actually sew and make things, I love this store all the more. Now I can actually buy amazing fabrics and not just the "thank you mood!" shirt for project runway fans. I see a lot of complaints about service, but in my most recent visit I had plenty of people (ok, mybe 2) ask if I needed help. And yes, I know to come without a bag because I too don't like to check it.