Kristen
Google
Reviews are personal opinions, so I am going to leave that for myself and 3 others I was with. Customer Service was just fine. The boba (chewy tapioca) itself was great. The drinks, even with "Less Sugar," were coyingly sweet. I mean really sweet. We asked for Lychee Jelly in some of the drinks put instead received popping boba (which is not the same and two of us can't stand). It was an online order. There is an option for Extra Tapioca, but I assumed (sorry for that) that boba already came in it IF the option was for extra. And it did come in one of the drinks but not all...super weird. ONE drink was supposed to be blended and was just iced. Not a great experience. We couldn't drink our drinks. But great chewy boba and nice people.