Jennifer C.
Yelp
We came to Morgan Wallen's bar in Nashville to celebrate my daughter's 21st birthday -- it was one of the spots we were most excited to visit. Unfortunately, the experience was extremely disappointing and honestly upsetting.
From the start, the security staff was rude and confusing, ushering us toward the exit as we were simply trying to enter. When we ignored the direction and went inside to order drinks, my sister even had to ask one of them why he was being so disrespectful. Later, when my husband returned from the restroom to rejoin us, another security guard barked at him saying "no exits over there," even though he was just walking back to our group.
Things escalated when two grown men began fighting near the bar, and my sister got shoved in the chaos. My husband stepped in only to protect her and calm things down -- yet he was the one immediately pulled out by security. To make matters worse, another staff member (who wasn't even present during the incident) came outside and flipped my husband off while he was being escorted out. Completely unprofessional and unacceptable behavior.
For a large, high-profile establishment, I expected trained staff and responsible management, not this kind of chaos and hostility. This bar is poorly run and lacks basic professionalism. I will never return, and I sincerely hope management invests in better staff training and leadership.