Paul W.
Yelp
5 star reviews don't come easily from me, and it takes a lot to truly "wow" me, but Morton's did just that recently. We decided to visit this restaurant to celebrate our wedding anniversary. The Morton's website directed us to make our reservation via OpenTable and where it has the dropdown, asking if a special occasion is being celebrated, I selected "anniversary" and really gave it no more thought. We've made reservations at other restaurants in the past where we booked via OpenTable and selected that we were celebrating a birthday or anniversary, and not once has any restaurant even acknowledged it.
That certainly wasn't the case here at Morton's! Upon our arrival, the hostess wished us a Happy Anniversary, and asked if we wanted a table on the patio, or a table or booth inside. Once we asked for a booth she explained it'd be a few minutes, so we went to the well-appointed bar and ordered a cocktail.
When she came to escort us to our table, we found that they'd placed our menus and bread plates so we'd be seated next to each other at the back of the booth, they'd scattered silver stars on the table for our anniversary, when we opened our menus they had an anniversary greeting tucked in there for us, and they explained we'd be given a complimentary dessert of our choice at the end of the meal, and they'd also take a photo of us to commemorate the occasion. Wow! First, again, as many times as we've gone to restaurants to celebrate anniversaries and other special occasions, we've never received this type of treatment, especially when, again, I just mentioned it using the standard dropdown menu when making the reservation. Also, living in Miami, one often finds that customer service and care are often lacking, even at better restaurants like Morton's, so when they really went all out like they did, it really meant a lot to us.
Aside from that, the food was excellent as always. We started with the tuna poke, then for our main courses we both had steaks, which were excellent, and the lobster macaroni and cheese and asparagus. We also ordered a bottle of wine to share, and when the complimentary dessert was offered, we each ordered a glass of champagne to finish our meals. Everything was excellent, steaks were cooked perfectly and the cuts were so large and the serving of mac and cheese so generous we ended up bringing some home.
Kudos to Morton's for going above and beyond anything we've ever experienced to honor our special occasion. It really made a strong impression, and the staff couldn't have been nicer or more generous that night. Again...Thank you!