Reece D.
Yelp
GENERAL MANGER TREATS STAFF HORRIBLY
I worked at this location for about two months until I had enough of the horrible management. I started working at this location the beginning of August, so not very long, but this job has been the worst management I've ever had. Within the first month alone I had multiple horrible experiences with the General manager Randy who is very arrogant and inappropriate. (I'm not the only worker who has had multiple issues with him as well.) First of all within the first week he called me a "retard" because I didn't know how to do something that wasn't shown to me in my training process. Next, I had asked to take some time off to attend a funeral in another state and gave a months notice because I had a death in the family, to which his response was "are you 12?" and said " it's ridiculous for you to take that amount of time off. "When my brother died I only took off one day of work". When he also had previously just let another server leave for a two week vacation, no questions asked. I realize with how new I was, I shouldn't be taking time off but I thought an exception would be made for a death in the family. Regardless, Randy gave no condolences, which I thought was very rude and abnormal for someone to do. Because I decided to go, he took me off the schedule as being a bartender and I was only able to be a server after. Another incident was when I was a server to an extremely rude couple who I was actually very attentive towards-I was continually bringing them drinks and food throughout the night and checking up on them-and I had multiple servers vouch for me about that. But, the last five minutes the couple was eating, I had to go do something in the back then I came back and I asked him if they were ready to close out and then the man very rudely started bickering at me telling me I took too long, even though it was five minutes, and proceeded to write no tip in bold across my receipt then left. The next day this man apparently wrote a review saying that I only tended to them once in the two hours that they were at the restaurant, which couldn't be further from the truth. My General manager Randy, called me in his office, accused me of hiding the receipt from him and told me that I was lying about hiding it from him, even though we don't hold on to the receipts that don't have tips on them. Nor would I have a reason to hide the receipt. He ended up voiding the guys meal and told me I owed him $70 for it. I spoke to other servers that said that they've had similar experiences with him. One server had told me she had had a group of people with a tab of over $100 worth of alcohol that walked out on her, and he tried to make her pay for it (she's also not 21 and can't even legally buy alcohol )Another instance was when I started working at MO's I was 3 months postpartum, and Randy had said to me "How do you look like that when women who have kids don't look good and look messy and gross."which I found extremely offensive for him to even make a comment like that. I've also spoken to multiple of the servers who had claimed Randy had made very inappropriate comments on their bodies. Telling one sever that she "had a fat **s. Lastly there was a time I asked him if he had wanted some food that I rang in wrong which to his response was "no I don't want Mexican cooties" because of the chefs. Joke or not that should never be said in a "professional work environment". He has made multiple remarks like this. Not only is it racist but extremely childish. I feel for all the workers, because they are all amazing and deserve much better management. Randy puts on a major facade in front of guests. Multiple people have spoken up about this to corporate including me but unfortunately nothing has been done about it. 2 other servers quit for the same reason as well.