Valerie D.
Yelp
Updating based on an interaction I just had with the business:
Received a call at 11:58pm regarding the review I posted 6 hours ago, claiming I "just posted it," accusing me of lying (as you can see by his response that I attempted to "take advantage" of his business.) even in the email I received with his "response" it states it is for the review I posted 6 hours ago.
I answered the phone at midnight because my husband works nights and I thought he may have been in an accident. When the owner introduced himself, my shocked answer was to ask why he was calling at MIDNIGHT. My review was written at 6pm. The owner asked me what the problem was with the food and why I didn't go to them directly. Well, I paid Grubhub, so I contacted Grubhub because there was a problem with the food. That's how it works. I explained in detail to a Grubhub customer care associate the issues, and they issued what they deemed fair. It was not a chargeback on the entire order, as can be shown by the receipts.
The bottom line is the food was inedible. I got a partial refund through the third party service I ordered with and paid, which the owner said he disputed, and he called me a liar, and dropped an F bomb on me (which I will admit I reciprocated after he swore at me first.)
The whole interaction was completely inappropriate and horrendous. I said "you're calling me at midnight? I've been in bed for hours." His response? "You don't sound like you've been in bed for hours."
I am a fair yelper with a long history of providing honest reviews. This establishment will never be receiving my business again.
Original review:
Sadly, Mother Cluckers was a miss for us. I ordered for delivery through Grubhub, and it was delivered on time, and the food was hot.
Unfortunately that's where the food ends. We ordered spicy chicken, but the only "spice" notable was salt, and a lot of it.
The biscuits were dense and seemed undercooked, the livers were also undercooked (really sad as I've been looking for a place to replace browns,) the corn on the cob was inedible, the breading on the mushrooms was doughy, and the corn fritters were like eating sand.
Bummer this one missed the mark.