Bob T.
Yelp
What caught my eye on their advertisement was the coffee rubbed roast beef on weck. This is not a beef on weck. it was a prime rib which was fatty sandwich. No resemblance at all to a beef on weck, and at $16.99, very over priced. $3.00 to "up charge " to a side salad, on your plate, and barely enough aus jus for your sandwich. To add insult to injury, the sandwich was cold , and my wife spit out a chunk of fat.
If we weren't on our way to a high school basketball game, we would have sent it back and had something other than what it was.
To add a 3 1/2% service charge without warning on your check is getting ridiculous. mother the actual owner? when ask to explain the service charge, said the credit card company does that and we're not happy with it either. When I asked if it was for debit cards as well, which they do not get charged the same for use by customers, she said any card. So basically on top of high prices, customers are automatically charged an additional 3 1/2% assuming they are not paying with cash. She said you would pay the check and then get a refund of the 3 1/2percent when credit card companies are charging us interest to use the card, and then the business is also charging us to use the card, that seems to be a double charge.
When you use your debit card which is not Credit, to directly debit your checking account you are now being charged 3 1/2% for that convenience
Bottom line, overpriced, poor quality, marginal service. Never came back to ask if I wanted a refill on my four dollar iced tea.
Fellow western New Yorkers and fans of beef on weck ,If you're looking for a beef on weck, this is not the place to go. It's even a poor example of a prime rib sandwich.