Motto by Hilton New York City Chelsea

Hotel · Chelsea

Motto by Hilton New York City Chelsea

Hotel · Chelsea

1

113 W 24th St, New York, NY 10001

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Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by Joe Thomas
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null
Motto by Hilton New York City Chelsea by null

Highlights

Nestled in Chelsea, this chic hotel boasts modern rooms with stunning city views, a lively Italian restaurant, and easy access to nearby attractions.  

Featured in Conde Nast Traveler
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113 W 24th St, New York, NY 10001 Get directions

hilton.com
@mottochelseanyc

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113 W 24th St, New York, NY 10001 Get directions

+1 212 668 8624
hilton.com
@mottochelseanyc

$$

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Last updated

Jul 4, 2025

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"Why book? For a chic, comfortable place to sleep, plenty of room to work remotely, and a restaurant and bar you’ll want to stay in for. Set the scene: The Motto is in a great part of town for first-time visitors and return business travelers alike. You’re within walking distance to Chelsea’s galleries and the High Line one way, with Madison Square Park and the Flatiron building in the other direction. The surrounding blocks lean residential, but it’s still in Manhattan, meaning there’s plenty to do and see nearby. Guests are a mix of families with elementary-age kids, business trippers, and international tourists sporting designer bags and shades. In the café and sunken lounge, you’ll find 20-somethings typing away on MacBooks, taking full advantage of remote work. The backstory: Opened in December 2021, this is the third Motto property, following locations in Philadelphia and Washington D.C., and is considered the flagship property. The Hilton brand is designed for younger travelers and those returning to business travel, which means smaller, but plenty functional, rooms, and lots of communal space to meet with friends or colleagues and work. A second New York location is in the works for Times Square, as well as a Motto in Indianapolis. The rooms: The rooms are small but maximized to the absolute fullest: think cutouts on either side of the bed to hold luggage, a small seating area and desk-meets-nightstand next to the bed, hooks on the wall in place of a closet, and a vanity outside the bathroom to allow for a roomier walk-in shower and more counter space to hold toiletries. Mirrors and floor-to-ceiling windows open up the space, and there are outlets galore. Get a south-facing room to look out towards One World Trade Center and the Statue of Liberty, and know that the views are best from floor 15 and up. The different room styles accommodate whatever group you’re traveling with—book a king bed or one with two doubles, or go for the three-connecting configuration with room for seven, and a fold-up bed that doubles as a central living area. Food and drink: When you’re in New York, eating at the hotel can feel like a waste of a meal, but Bar Cicchetti is worth staying in for. The Italian restaurant is helmed by Fabio Viviani, a restaurateur and Top Chef alum. Both the restaurant and the bar seemed to be as much a gathering spot for locals as it was hotel guests, and with unique cocktails, an extensive wine list, and delicious shared plates and family style dishes on offer (don’t skip the ricotta toast as an app), it’s easy to see why. In the morning, the coffee bar is open with coffee, pastries, breakfast bowls, and sandwiches, and the restaurant space doubles as the breakfast seating area. The neighborhood/area: You’re right between Chelsea and Flatiron—it’s a 15-minute walk to the High Line, a five-minute walk to Madison Square Park, and close to both Eataly and Chelsea Market. Slightly further afield is Hudson Yards, which is still just a half hour walk away (and of course, the subway makes everything else easily accessible). The service: Casual but very welcoming; when I visited just a few months after opening, staff were curious if I was a local and how I had heard of the property. “Motto Hosts” are on hand to offer recommendations for what to do in the city and neighborhood. For families: While there’s no pool or kids’ programming, it’s still very much a family-friendly hotel. The connecting rooms were built with families and groups in mind, and include a mix of room setups: one set of rooms I saw included one king room, a central room with a king fold-up bed that leaves a couch below when folded up, and one bunk bed with a double underneath and a single up top. There’s even a room setup with two bunk beds for all the little ones to pile into. Each room has its own bathroom, too. Eco effort: The Motto follows suit with Hilton’s efforts to reduce energy use: housekeeping is only scheduled if you ask, bathrooms are stocked with large toiletries instead of mini bottles, and extra towels are available upon request. Accessibility: ADA guidelines are met—the entrance, concierge desk and registration desk, and hotel restaurant are accessible by a level entrance, and the exercise facility and co-working space can be reached by elevator. Guest rooms have front and bathroom doors that provide 32 inches of clear width, and grab bars in the shower. Audible and visual alerts are in place in the common spaces, including elevators. Anything left to mention? Pay attention to the decor: Designed by Stonehill Taylor, a local architecture and interior design firm, the hotel pays homage to its 24th Street location in more ways than you might initially notice. There’s the blue gradient headboards, meant to signify 24 hours in a day; 24-bit color depth used everywhere from the kaleidoscopic ceiling entryway installation to the colorful artwork, books, and rugs throughout the hotel; and a mix of brass and chrome finishes on the light fixtures, art, and more, symbolizing Chromium, the 24th element on the periodic table, and 24-karat gold." - Madison Flager

Motto by Hilton New York City Chelsea
View Postcard for Motto by Hilton New York City Chelsea

Frank W

Google
Here's a Google review draft for the Hilton New York City Chelsea, incorporating your feedback: 5/5 Stars - Fantastic Stay with Breathtaking Views! My 2-day stay at the Hilton New York City Chelsea was absolutely wonderful! I was lucky enough to get a high-rise room on the 37th floor, and the city views were simply breathtaking – truly a highlight of my trip. It's a great area to spend a couple of nights, offering both convenience and a lovely atmosphere. The hotel itself was nice, quiet, and had a quaint charm to it. I was particularly impressed with the elevators – easy to access, no long waits, and four of them running efficiently to get you up or down quickly. I also loved the dining options. They have a fantastic outdoor patio if you want to enjoy your meal in the sunshine, and a very nice indoor bar with plenty of seating. Overall, a fantastic experience and I highly recommend this hotel for anyone visiting NYC!

elite_marriott_membe

Google
we were on the 35th floor of the hotel. we arrived well before check in time (that was just when our flight got in) and they allowed us to check in early! the elevators are controlled by our room key cards, so they were direct for us and the algorithm worked great. we never had to wait more than 3 minutes. the room itself was small, but the view was great and everything was what we expected. it would have been nice to have a dividing curtain between the bathroom and the bedroom, as you stepped right out of the shower into the bedroom, and when you're sharing with your family, it wasn't ideal. the staff was friendly and helpful, and the location can't be beat for its convenience. the room price was what we would expect for this location. the restaurant next door was good quality, and its prices were not any higher than the other restaurants in times square. we really enjoyed our stay!

boussaaddiah

Google
We had an amazing stay and truly appreciated the warm hospitality throughout our visit. The place was beautiful, clean, and perfectly located for everything we needed. A very special thank you to Alejandro—he went above and beyond to make our experience unforgettable. From helpful recommendations to his friendly attitude, he made us feel right at home and added so much value to our trip. It's rare to find someone so dedicated and kind. We’re incredibly grateful and would love to return in the future. Highly recommended for anyone looking for comfort, care, and an exceptional host. Thank you again!

Justin Sostre

Google
The hotel is very nice and has a nice restaurant. The restaurant has happy hour. The stay is great if you are here for work and don't need a large space. My view is actually very nice on the 33rd floor. The staff are nice, helpful and very attentive to you which is in short supply these days. Special mention for Brittney from the front desk: she is very helpful and friendly. My Hilton digital key doesn't work very well though; it is hit or miss for me with an iPhone 15 so I would recommend getting two physical keys which they're very happy to accommodate.

P5368AEkaylac

Google
One of the best hotels in the city, especially if you're just coming in for a quick trip. The restaurant downstairs is also great for a quick, delicious bite. Great location, too. ||My only qualm is that the light in the bathroom never stops clicking -- I thought it was only my room, but my colleague said she was dealing with the same thing in her room. When the HVAC is running, you can barely hear it but when the room is quiet, it's impossible to ignore.

Noelia Rodríguez

Google
I had an amazing stay at Motto. Traveling with a service dog can sometimes be complicated, but the staff here made it so easy and welcoming. One of the team members Alejandro (pictured!) went above and beyond to make sure we felt comfortable, and my dog was treated with such kindness and respect. It really made a difference in my experience. The room was spotless, the amenities were great, and the location was perfect. I’d absolutely stay again. Thank you to the wonderful staff!

Mackenzie Wells

Google
We really enjoyed our experience staying at Motto Chelsea! This was my first time in NYC and we were celebrating my birthday and this hotel was conveniently located and a great home base for our trip. The room size was not large, but it was all we needed since we didn’t spend a ton of time there other than getting ready and sleeping. The bar and restaurant downstairs were amazing and it was always lively when we walked through or grabbed a drink. We told the front desk staff at check in that it was my birthday and they were so kind to upgrade us to a room on a higher floor and the view was my FAVORITE part. I would definitely stay at Motto Chelsea again - great location, clean rooms, helpful staff, and a pretty good deal for the price.

Dante Anthony

Google
While there are definitely some positives, a few issues are hard to overlook with Motto. The location is excellent. It is central and convenient, with a lovely view of Manhattan from the room. So far, the stay has been comfortable and the room itself is quite nice, albeit small. That said, there are a few things that have made the experience less enjoyable. The front desk area is very small and often overcrowded. I know they can’t do much with the space, unfortunately, it can feel chaotic during busy times. Another surprising inconvenience: the hotel ran out of umbrellas. For a property of this size and price point, that shouldn’t happen, especially during a rainy day in the city. The biggest issue by far, though, is the elevator situation. It’s incredibly slow and the way they programmed it, it sometimes skips your floor. At peak times, it feels like you spend more time waiting than moving. It would make a big difference if one elevator were dedicated to service use, leaving the other three for guests. As of now, I’m not sure I’d return, especially at this price. The elevator inconvenience in particular makes me feel like there are better-managed options nearby offering a similar experience without the wait.

Amanda S.

Yelp
Before I stayed at this hotel I had read a ton of bad reviews regarding the cleanliness, friendliness of the staff, and the overall experience not being great. However, this has been one of the most pleasant experiences I've had in New York. The staff was unbelievably welcoming and helpful once my sister and I arrived and everyone since has been nothing but pleasant. The elevators do take a bit to get on, but what hotel that has over thirty floors doesn't? The room is on the smaller side, but nothing like I envisioned from the reviews. It's spacious, with a little nook on either side of the king bed to store smaller luggage or bags, and the sink being outside of the bathroom was actually a nice touch so I could still use the mirror while my sister was showering. I will be back the next time I come to New York and recommending this place for all planning to visit!

Alexander C.

Yelp
There is a lot to like about this Motto by Hilton location, but there are a few major drawbacks to consider. The pros are the sweeping views of southern Manhattan, the restaurant/café that always has friendly service and good food, a clean and fully equipped (albeit small) gym, and efficient rooms with plenty of places to store and hangs things. There are cons to consider before booking, though. For one, the elevator situation is a nightmare. During my stay I had waits of up to 15 minutes to go from my room to the lobby because the elevators make many stops on their way up and down. Second, it would take 5-10 minutes for the hot water in my shower to heat up enough for me to stand under the water. There were times I was just standing there shivering waiting for hot water to finally start coming out. Lastly, during peak hours the lobby gets slammed and there are people crowded all over, including in long lines for the elevator. This was my second time at the property and my experience both times (spaced a couple years apart) were identical so I don't see things changing much. I wanted to make this my regular spot in NYC when I visit, but I think I will consider other options going forward.

Stephanie L.

Yelp
The hotel tout themselves as a green hotel, which means they set up a timer so your lights go off without motion after 10 or so minutes. So if you are just sitting on the bed scrolling on the phone, be ready to sit in ambient lighting or keep having to move off the bed to turn on the room light. I find this totally ridiculous given how little time I am actually in the room and would just light my space bright without having to keep moving when I'm trying to relax. Seriously going overboard to save themselves money at the expense of paying customers' comfort. This is a new thing as I didn't not experience this issue during previous stays. Let's also not forget to note they now tack on a daily resort fee of $30 for WiFi, two Poland Spring bottles of water per day and a $10 credit to spend at the hotel. Of course while trying to spend my $28 credit (another additional $18 for being Hilton Gold), the kitchen was under maintenance and closed and I could not get hot food for breakfast. I will look elsewhere. Location is great: easy access to subway lines, walking distance to KTown and lower manhattan.

Ebonee D.

Yelp
Staff was friendly, able to give me recommendations around the city, was able to check in early no issues. Not a fan of the resort fee, but that's standard in New York City . got a $10 credit and if you wanted to you could take a orange theory class or a meditation class for free. You also can rent bikes for free in the lobby. i'm at Hilton honor member so I did get an additional $25 credit. Breakfast is standard minimal continental coffee and a few basics. However dinner had a bigger menu, so many choices. Sittijg at dinner was nice very intimate Just a lovely experience. The rooms are standard size for a New York City room. Parking is $45 with no In or Out privileges . You can find parking in the city nearby but you need to be cautious where you park so you don't get a ticket or be towed

Sandra P.

Yelp
Great hotel in Chelsea. We stayed here while moving our daughter out of her dorm. We had the king room with the bunkbed above it, which was perfect for the three of us. The room was super clean and the staff was friendly. I liked that they cleaned our room and provided clean towels every day. Even though our room was right next to the elevators, we never heard any noise. Would definitely stay again.

Maria G.

Yelp
This is your most comprehensive guide. Please read on. Parking. Garage is at 101 West 23rd Street, New York, NY 10001. You get a paper ticket from the garage staff member, and make sure to get a stamp from the hotel front desk staff to make sure it's validated. Depends on your car size, it starts at $40 per day. The hotel discount garage daily rate is one of the cheapest in the midtown area. However, there is no in and out privilege. Every time you take the car out, you pay $40 (or $80 for two days, etc). It is not $40 per 24 hours. Also, there is no EV charging station here. It's a relatively new hotel, so furnishing is modern and clean. For the daily resort fee, omg NYC I can't even. Okay, you are not Vegas. But I get it, it's just one way to make money. There is an extra $30 surcharge per day. However, you can take advantage of the offer. You get two "free" bottles of water per day. You get $10 beverage credit per day, which you can use it for coffee or juice or alcoholic drink. Anything above $10 will be charged to your room. You can get a fresh OJ for $9 + tax, which is included in the daily $10 beverage credit. However, the juice is small. And you can only use one voucher per room per day, even if you are traveling with a friend. You can take meditation classes, but you have to sign up for the classes by 6 pm the prior day. The class is offered either at noon and 6 pm the next day. Most people are here to sightsee... While there very little place to hang out in the first floor lobby, you can try to hang out at the second floor lounge. The bathroom has no code and is gender neutral. When you use the elevator, you need to tap once for each floor. During my stay, one elevator was a little broken and you need to tap 3 times to activate the floor you want to go to. The elevator is surprisingly fast for NYC. Sometimes it's out of order, but they do get it fixed relatively quickly. When you use it during peak check in and check out hours, it can be a long wait. The room is small, but it's a standard NYC hotel room. You are here to explore the area. The view facing the south side is amazing. Make sure you get something that's above 15th floor or so to get a good view. It will also minimize street noises at nighttime. There is no desk inside your hotel room. Also, make sure you book direct with Hilton online. You get to check in and pick your room one day early. Pick the digital key and you might get to check in early. Front desk staff is hit and miss. Some are nice, while others are meh. It's NYC, so don't expect much. The hotel itself is fine. I'd give it for 5 stars. However, taking off one star because: 1) the daily fees and the restrictions are a bit ridiculous; and 2) I'm surprised by the poor in-room air quality. It is consistently poor (ppm above 1200), and there is no small window to crack open to allow fresh air circulation. The lobby gets so busy, and CO2 is also poor at the lobby, but the main door opening/closing certainly helps with fresh air coming in. The second floor lounge is okay, with CO2 around 800 ppm.

Jennifer S.

Yelp
Such a great hotel! My sister and I came here for a week-long stay in NY. The staff were absolutely phenomenal!! We needed some extra things some nights and they were so quick and kind when answering our service calls. In addition, you get 2 free water bottles and 10 dollars towards food/drink at the hotel bar. Also, rooms were more spacious than other typical NY hotels. Would definitely recommend if you're coming to NY

Katherine M.

Yelp
The only thing I liked about this hotel is the view and the door's peephole coverage. The rest was abundantly below average. This is a soulless corporate hotel that does not value its staff enough and it shows... all I can say is that the room was clean when we arrived and the view was something magical. With that said, everybody working at the front desk still deserves a raise and a pat on the back. I'll return after that happens.

Helen K.

Yelp
Typical new york hotel where they cram everything in 4x4 but overall great experience being out first vacation with our dog. Thank goodness for Fairfield Hotel in front of Motto as they had a large mulch area where our dog was able to use for potty. Couple things I didn't like was that the elevators took a long time and they quickly ran out of umbrellas. Didn't understand the elevator logic as one out of four would always be utilized as a service elevator and they skipped around my floor. Otherwise, enjoyed our stay and great location!

Alisa B.

Yelp
If you want a room with a view that isn't in an overly busy neighborhood, you have come to the right place! Chelsea is fairly calm and walking distance to Flatiron and Midtown! Not too far from Hudson Yards, Times Square, Chelsea Market, etc. Our room was very modern and had a breathtaking view of the south Manhattan skyline. The only con was the lack of a closet, but the bed frame had storage shelves. The room was overall compact, but well insulated from noise. House keeping cleaned our room daily and we had fresh sheets/towels! We felt very safe and loved our stay. Umbrellas and bike rentals were a big perk. Free water bottles too! Breakfast was GREAT! We got a $16 credit per day and had various foods from the bar downstairs. Our favorites were the Tiramisu Overnight Oats and Avocado Toast. Jamica was our server and she was amazing! Made us feel welcome and she had jokes. Try out the Honeydew Negroni :)

Kristi W.

Yelp
This is a great hotel in a perfect location just far enough from the madness of Times Square and Penn Station but close enough that you could still walk it. I booked a block of rooms for my team for an offsite meeting and everyone was happy. Rooms are small (typical for NY) and don't have a closet, but there are hooks all over for you to hang clothes. Everything was clean and well maintained. The coffee/bar located in the lobby has indoor/outdoor seating and was a great place to unwind each evening. Servers were fantastic and drinks were spot on! Highly recommend this hotel if you are coming to NY. Affordable and stylish!

Rhonda S.

Yelp
My daughters and I went to NYC this past weekend. we only had 1 day and night in the city; we were there to see 2 Broadway shoes and to have dinner. we stayed at Motto and we're on the 22nd floor. As we were taking the elevator down to go to dinner, the elevator stopped on the 15th floor, and we became trapped. we pushed the alarm button and also hit the emergency call button. The phone rang for the duration of our entrapment; no one ever answered. The hotel also did not respond to the alarm. Fortunlately we had cell phone service; otherwise we may have been trapped indefinitely. We called 911 who dispatched FDNY. Their response time and their concern for our safety was very much appreciated. The hotel, on the other hand, did NOTHING to respond nor have they offered to compensate us in any way. We missed dinner and it ruined our one evening in the city. Fortunately, we have the ordeal documented on video and will be pursuing appropriate compensation

Aleeyah B.

Yelp
Stayed here during fleet week New York and had an amazing stay. The staff was very accommodating during our stay especially Mr. Relly he did a very good job at making us feel welcome during our stay. Will definitely recommend this hotel especially to military.

Catherine R.

Yelp
Had a great time at this hotel. My friend asked for a corner room haha hoping for more space because we are high school besties and like a lil room but instead they asked if she wanted to be farthest from the elevators, so friend just said yes and we had a VIEW of a corner of the building next door. Note- the bathroom doors don't close all the way as they are those sliding farmhouse ones so if you travel with someone, be cool with that? Housekeeping couldn't deliver our daily 2 bottles of water which I sort of understand but it seemed weird. The lobby scene is good and they run out of croissants so get on that early! The room service QR codes weren't working so we just called the front desk. Comfy beds, pretty quiet, the elevator wait times can be a bit long at busy times, great location, overall good but not great!

Vie L.

Yelp
I had a great experience. First of all, they allowed us to do an early check-in, and the process was smooth. We received 2 free bottles of water and a $10 coupon, which we could use at the coffee shop in the lobby. The room size was adequate for NYC, equipped with a mini-fridge. Although there was no coffee machine in the room, we could enjoy great coffee downstairs using our $10 coupon. The elevator was surprisingly quick for such a tall building.

Richard H.

Yelp
Honestly, people should boycott this hotel until they get rid of their ridiculous "Urban Destination Fee." After you've paid their already sky-high rates for a room, you're hit with an additional $35 per day fee upon check in. And what do you get for that extra money? Things other hotels provide for free, like WiFi and bottled water. Oh, and $10 per day of it goes to the hotel restaurant, and you won't see any of that unless you eat there. Because sure, everyone visits NYC so they can eat at third-rate hotel restaurants and bars!

Yvonne C.

Yelp
We often visit NYC and have always stayed at Hiltons in mid town. Not anymore! Found this nice little boutique hotel. First of all, when you walk in, the entry way and lobby smell like a spa. Check in was easy. We're Hilton Diamond but because we booked thru a third party, we didn't get the points or the perks. The woman who checked us in still gave us water bottles, which we appreciated immensely! Disappointed that their gym was closed due to renovations, but they offered a pass to a nearby gym to use. I had read the reviews of the amazing views from the rooms. They were not exaggerating! Stunning-Especially at sunset! We didn't eat at the restaurant or get drinks at the bar, but there were plenty of people there on a Saturday night having drinks. The rooms were comfortable and not cramped at all, however, they could have made better use of the space. There isn't a closet, but some hooks with hangers by the door. There's also some drawers at the foot of the bed that we didn't find until the 2nd day. The luggage rack was broken but I called housekeeping and they brought me a new one right away. I also requested an iron and ironing board which they brought up within minutes. There was enough room to set it up and leave it there without feeling like it was in the way. The sink and vanity area are in the room vs. in the bathroom which has its pros and cons. Shower was a good size with a handheld shower head. There's no counter or even a shelf in the bathroom, so no place to set your clothes. The bed was comfortable and large, but kind of high off the ground. Most people would probably think, "So what?" but if you're short like me, it's harder to climb in and out of. They gave us 4 pillows, which should be enough, but they were really flat and I needed two for my head to feel propped up to a normal height. I probably could've requested more but didn't bother. All in all, a great location on a less busy street. We were able to walk to a lot of things. We didn't take the subway but there were stations close by. Would definitely stay here again.

Samuel A.

Yelp
It's pretty good! My room was very clean which is honestly all that matters. But the layout was weird and kinda puzzled me. Firstly there is no closet. Now I was only there for one night but I imagine that would pose an issue for some people. The sink was located in the main part of the room, outside of the bathroom. And the bathroom just kind of had poor design in general. None of that was a huge deal to me though. The view from my room was insaneeee. When I checked in, they tacked on an unexpected fee to cover... I'm not sure what. But it was like an additional $60. I guess that probably has something to do with NYC taxes but I wish they could have just built that into the actual room rate. Anyway. It's a bit expensive but would stay here again under the right circumstance.

Gustavo F.

Yelp
This bar is a very good place to sit and enjoy a drink, especially if you're staying at the hotel. The bartenders were very friendly and had good recommendations. The bar food they have available is also pretty good.

Erika M.

Yelp
Excellent hotel. Booked this spot for a fun girls' trip and I was very pleased with every aspect of this spot. Service was terrific. Marissa and Alexis responded to my requests very quickly! I utilized their text messaging service to ask for a razor, slippers, an iron, dental kits, and a few more items and each time they were fast in replying and having someone come up. We did have an issue with the air-conditioner not working but Alexander, the hotel manager, made sure to resolve it and make up for the discomfort we felt for the period of time when it was not cooling us down. The restaurant and bar staff were also extremely attentive. Which brings me too... The restaurant is terrific. Easily one of the best hotel eateries I have come across. We ordered some fries and they were perfection! The whipped ricotta...a treat! And all of our entrees were delicious. Paired with some yummy cocktails...one of my fav meals during our short trip. The rooms are small but it's NY. I've honestly stayed in smaller. I've stayed at the Waldorf for $$$$ to just feel cramped up in luxury, in a few hotels around Dumbo/Brooklynn, and a few times in Chelsea as well. It's just how it is in the city. We ended up booking a king bed with a twin and I thought it was a clever use of space. Next time I would love to try their room with 4 bunk beds but those sell out quickly. I'd also love to come back for those cute bikes! Location-wise, it was perfect. There's a Starbucks at a nearby corner (but I would recommend just getting your coffee at the hotel bc it was so good), a CVS, and many restaurants/bars. We even walked toward Times Square on one of the days and it was a pleasant journey. Overall, one of my favorite stays in NY and I would come again.

Aye M.

Yelp
It is very clean, modern and efficient in checking in. There is no closet but the room has everything you need.

K M.

Yelp
Comfortable experience here at the Hilton Motto in Manhattan's Chelsea neighborhood. Yes, the 32nd floor room was very (~ 170 sq. ft. ) small and the HVAC system was a bit noisy, but the island VIEW was spectacular! The reception people were helpful and unfailingly kind. There is a carefully crafted scent in the lobby that many may find pleasing as well. We did not try out the fitness center this time, but instead made use of the lounge and lobby offerings' food and beverage services. Wonderful!

Miriam W.

Yelp
Motto is Hilton's new micro-hotel brand. They're doing a lot of things right but on my first visit I didn't get the room I reserved, the price was high (relative to other nearby options), and the lack of closet makes me think twice before booking again. I booked a king room but was "upgraded" to a room with two double beds. To be clear, this was not an upgrade. They were clearly out of the room I actually booked. And I was really looking forward to a king-sized bed! Though the room I got instead was on the hotel's highest floor it was also mostly facing another building so only a peek of the view was available (if I wedged myself into the corner to glimpse it). Note to Motto: don't tell folks you're giving them an upgrade if you aren't. (+) + Staff was super attentive, bringing me a clothing steamer and replacement luggage rack very quickly. + The hotel is new, which is nice and means they've thought a lot about placement of plugs and USB ports. + Loved the minty and invigorating bath products that came in full size containers (less waste). + Location (-) - I miss having a closet, even a tiny one. Hanging my clothes on pegs right next to the door was not awesome. - Motto is expensive for a microhotel. - I didn't get the room I booked (and paid handsomely for). - The walls are a touch thin and one night I had to hear a lot more from the room next to me than I wanted. I'm heading back to New York soon. I think I'd book at the Motto if I knew I'd get the room I reserved but given my last experience there, I'm iffy.

Steven C.

Yelp
Lovely menu items. Nice ambience. Well made drinks. Decent food. Poor service. They will refill the alcohol regularly but the coffee and tea and soda drinkers are forgotten about. Never comes unless you stand up and tell a manager. Each and every time. They are all about selling the expensive stuff. More hot water for tea? You'll never see it.

Ken E.

Yelp
I'm a fan of the micro hotel, and Motto Chelsea nails it. The location is perfect, the lobby, bar and restaurant are all chic, modern and comfortable. The rooms are compact with nice design flourishes and insane views. My new go-to when I visit NYC.

Iman W.

Yelp
For my first trip to NYC, all I wanted was to be "close to the action, but not obnoxiously close." My friends thought I might like the Chelsea area, and they were not wrong. After spending an obscene amount of time comparing hotels, I settled on the Hilton Motto. I booked the King Landmark City View room on the 37th floor because by golly, if I'm going to spend three nights in a 170 sq. ft. room, the view better make it count...and it did. I was so in awe of the view that I never wanted to close the curtains. And I love a good blackout curtain. Pros: 1. The service at the bar and restaurant was superb. The staff was so friendly. I received a $10 daily credit on food and drink and quite honestly would have paid much more for dinner going out, so I didn't. The food and drinks were very good, no complaints on anything I ordered. 2. I usually travel with my own products but I appreciated the full sized shower products. I have a lot of hair and if I did use hotel products, two squeezes from a tiny tube wouldn't cut it. 3. Judging by me sleeping in until 11am...the bed is pretty comfortable. Cons: 1. There was this lingering aroma that I didn't like, and I noticed it strongly after housekeeping had come by, so it may be a product they use. Speaking of housekeeping, they totally skipped over my trash bin which was nearly overflowing and hard to miss. 2. I think the sliding bathroom door tried to take a bit of my finger. We made it though. Hopefully a part 2 to my NYC adventures isn't in the distant future. I might check out a different hotel, but I would still definitely give Motto another shot!

Lindsey B.

Yelp
My favorite hotel in NYC! Everything is so clean and new and the rooms are perfectly cozy with everything you need and amazing views of the city! The best part is the hotel restaurant and bar, from the superior coffee drinks, delicious cocktails and some of the best food I've had at any 5 star restaurant and hotels, it was hard to leave the hotel! All the bar staff was so welcoming and accommodating, especially Noah!! I looked forward to having breakfast and cocktails there every day and chatting with these awesome people. I cannot wait to go back!! Pro tip, order the chicken piccata, it's nothing short of life changing.

Mike W.

Yelp
Stayed there the weekend of aug 24-28 . Very nice clean rooms with extremely high pressure hand held shower head which was great . Rooms are small but luxurious and clean . Room serves the purpose with comfortable bed . Small variety of food on the menu and food is excellent. The manager alex of the restaurant was very helpful with assisting bar And servers . A true manager . Overall experience was great . Parking is available by valet but after 7 pm Friday it was free on the sparsely populated street til Sunday . Close to everything. Able to walk in a 2 Mile radius . 4 elevators are also very quick

Spencer W.

Yelp
As a guest with a vision disability, I was deeply disappointed with the lack of accessibility in the shampoo, conditioner, and body wash bottles at the Hilton Motto in New York City. The small black font on a brown background made it almost impossible for me to read, leading to a frustrating and uncomfortable experience that included accidentally washing my hair with body wash. It's unacceptable that the hotel did not consider the needs of disabled guests when designing their amenities. Accessibility should not just be a legal obligation, but a moral obligation to ensure that all guests can access and enjoy the same opportunities and experiences. I urge the Hilton Motto and other businesses to prioritize accessible design and train their staff to be aware of accessibility needs. By taking the necessary steps to make their services accessible to all guests, they can create a more inclusive and welcoming environment for everyone.

Becky T.

Yelp
Brand new hotel in the heart of Flat Iron/Chelsea. Was a great pick for us and close to all of the people and places we were spending time with/at for the weekend. We had a room up on the 34th (out of 42) floor and the view was stellar. All the staff was super friendly and eager to help. There was a nor'easter that weekend and the entry/lobby was kept safe, clear and clean. Rooms are small but that is expected in NYC. They made good use of the space and the rooms are well accommodated. Full size toiletries in shower, which i love as its less plastic use. Really comfortable bed and bedding. Only Cons: They were definitely smoothing out some issues with the HVAC. It was pretty warm in our room and the unit was constantly cycling on and off which made the air really dry. However, we didn't spend a ton of time in the room itself and as it was 18 degrees out it was ok we were a bit toasty. The bar- it wasn't open until 4 pm which seemed a bit late on a weekend. As the weather was blizzard like Saturday early afternoon and it was a bear to go from place to place, it would have been nice to have that. But maybe that wasn't the usual.

Tiffany H.

Yelp
I only visited the Great lobby upscale bar. Outside is a cute holiday place for pictures. I love it. I had a margarita and beats sound like amazing great place to relax and hang out with friends. I'll come back next time to try the restaurant.

Dianne C.

Yelp
It had its good points and bad points. The people for the most part were accommodating. I loved the shampoo, soap, and conditioners in the room. The place seems relatively clean. Saturday night they have entertainment and that was fun. It brings in a bit of a crowd and made things fun that night. The devil is in the details. There were several times that they seemed short-handed. At those times it was overwhelming to the staff. The bedding they used was cheap and made me uncomfortable. The worst was the a/c. The first day it wasn't working. But I was unaware until I couldn't fall asleep because it was too humid. The second day I called about it and they did improve it. It was still loud on and off. And whenever I was in the room, my throat hurt. For the rest of the day no problem. So by the 3rd day, I felt that the room was making me feel sick. I felt I did not have a place to relax because of this. This is the second Hilton that I stayed in recently and am thinking I need to find another brand.

Amelia D.

Yelp
Easily 5 stars for the view ! We booked a King Landmark City View. We really enjoyed our stay and the hotel itself was very nice. Pros (for king landmark city view): - obviously the view and quality of hotel was great! -$18 voucher per guest to use at the restaurant/bar (we used it for coffee and dessert) - nice amount of storage in the room - has a seating booth area - good amount of space - bathroom area is nice - shower head is really nice - complimentary drinking water faucet near the bar Cons (personal experience): - For booking one of the nicest rooms, our room floor was oddly very dirty. My feet became black after roaming in the room the first 20 min. We told the front desk later and they mopped the next morning but still odd it was that dirty when we checked in. - our fridge was not working/ cooling properly and didn't realize until I drank spoiled coffee the next day. (Room 4005 - hopefully they fix it!) Note: they don't provide complimentary water bottles if you're a Hilton gold Tip: Before loading your luggage, check the floor cleanliness and fridge to see if it is functioning. I would still stay again despite my personal experiences :)

Jamie S.

Yelp
I stayed in New York with my family recently and we picked Motto. It was, overall, a really great stay and a cool hotel! Lots of pluses, a few minuses too. Pros: 1) Great location right in the heart of Chelsea. 2) While small, the rooms are on par with the size of hotel rooms in nyc. If you book a landmark city view, the view is truly stunning -- you can see all the way to the Freedom Tower. 3) Great bar in the lobby! Really attentive servers, delish and inventive drinks. Very cool space, too - it almost looks like an old library. 4) Full size products in the bathrooms!! I NEVER see this. A huge win not to need to bring body wash and shampoo, and worry you might use up tiny bottles! 5) Easy check-in and checkout right on the Hilton app. 6) Friendly and attentive staff. They even have a cell phone number you can text to get extra towels, product restocks, etc. 7) Very quiet! We were right by the elevator and never heard anything outside our room or from surrounding rooms above and below. 8) Hot shower with incredible water pressure! Honestly one of the best hotel showers I've used. Cons: 1) There's no closet in the room, just hooks on the wall. It's something to get used to, not necessarily a con, but just very different than other hotels. 2) The elevators are SLOWWWWW. I once waited 20 minutes for one to show up. There are 4, though 1 was out of service for half my trip, and they just are not quick. There's also no service elevator, so 8 times out of 10 you're in there with housekeeping and their huge carts. 3) Since the rooms are small, there's no room to do anything but sleep/hang out. They don't have separate work stations, so this wouldn't be a good place to try and get work done (though you can work on the first and second floors). 4) The bath towels are so small. I'm a petite person and they barely covered me! I love a bath sheet, so these definitely were tiny by comparison. Aside from those few "cons," the hotel really is great. My family had an excellent stay, and I would definitely stay there again!

Kinnie I.

Yelp
Great location. Can walk to many usual neighborhoods and tourist destinations because of its central location in Chelsea. Clean rooms. Bright, new style decor. Bed was sooo comfy! Slept really well. Hooks to hang your clothes but no dressers. No desk. Small table for laptop use. Might not be the best hotel for business travelers. Perfect for a few days leisure/tourist stay. We didn't spend much time in the hotel, we were out exploring the city. We didn't try the restaurant or bar. The outdoor lounge area is very inviting. We ate our deli store breakfast (there are a lot of places to purchase light breakfast or lunch within walking distance) there one morning. Staff is responsive to inquiries and friendly. Tech guy was sent up right away when our TV was not working upon arrival. Would definitely go back here for another NYC vacation.

Candi M.

Yelp
We were warmly greeted at registration desk which set off a wonderful hotel stay. The Motto is a newish and clean hotel with modern amenities. We were allowed to check-in upon arrival, and they even ensure you do not have a fear of heights. We stayed on the 36th floor and boy that view was killer! Although the room is small, it is well appointed with a very comfy bed and a place for everything such as notches in the frame to push in your suitcases. The bathroom is roomy with a shower with great water pressure. The hotel bar has anything you could need from cocktails to beer to breakfast pastries/espresso. The bartender that helped us every night was very friendly and helpful.

Lauren G.

Yelp
Easily 5 star experience. Rooms have the best views, incredible design and layout and comfortable for my 3 night stay while I was here partially for business and partially for leisure. I was able to walk everywhere or jump on the subway one block away. I have also stayed at other Motto's before and the chain does an amazing job.

Angela B.

Yelp
What a unique, classy, modern and beautiful hotel. From the minute I arrived at the main entrance I could tell this was going to be an amazing staycation weekend. I arrived around 3:30pm which was prime check in time and there were a couple of people in front checking in. Fouad assisted me through the process. Fouad did not disappoint and he provided me information about the hours of breakfast, dining on property, utilization of key to access elevator and offered assistance for any questions. Marissa, Hector & Aziz were also wonderful, they offered additional insight for the hotel and area. After finishing up with the Front Office team I got to finally see the room. Amazing views although I should have booked the Landmark King (booked city view king) as I can only imagine the view another 10+ floors above...would have helped cut out some of the city lights. The room was bright, clean and more spacious than I anticipated. The shower was huge and loved, loved the full size amenities (shampoo, conditioner, body wash, hand wash & lotion. Another small but useful touch was the container on the vanity area that had cotton balls and a vanity kit. Nice touch to have your name on the TV welcoming you to the room. While there isn't closet space to hang items, the hooks by the front door were more than enough to hang coats and even towels to dry. Both sides of the bed had underside cubbies to store your suitcase and extra space under the sitting bench as well. Mini fridge came in handy and there were even slippers! ( I didn't use those). Best part was all the plugs....there were standard plugs everywhere and USB even a USB-C on one side of the bed. I counted 6, yes 6 USB slots in the room. We stopped by Bar Cicchetti on both Friday night & Saturday. Friday we met a friend for drinks and appetizers and the service was very slow. When we made it back to the hotel we grabbed a drink then headed to the 2nd floor lounge and we had it all to ourselves. The bar located there wasn't open yet...so not many people were up there. Friday we tied the Woodland Mushroom Crostino, Sweet Fire Chicken Wings and Black Rice Arancini. They have the same menu for bar or restaurant seating so we got to try a few more items on Saturday. Rope Grown Mussels (that broth was to die for...we kept getting extra bread to sop it up with...my mouth is watering thinking of them), Rosemary & Olive Focaccia (went well with the broth too), Romain and Truffle Salad, Orecchiette, Lamb Shank and Bar Cicchetti Steak Burger. We ordered brussels sprouts however they came out about 1/2 through the meal when our server checked on us. This goes back to opportunity for improved service as waiting until 1/2 way to check on a table leaves more room for errors. For dessert I ordered the Tiramisu and it was different than what I'm used to. Delicious...just came in a round jar as a layered dessert vs the typical square or cake slice. Overall we left happy and full. And then, check out day came....so sad. The beds were super comfy..so I was extra upset I lost the hour from daylight savings to lay in bed looking out at the city. The sunrise was so beautiful as it cascaded across the city approaching the hotel. Samuel Martinez was the Hotel Manager assisted with my check out and made sure everything was to my expectations. I will keep this on the short list for staycation hotels and recommend to anyone visiting NYC staying in the Chelsea area.

Mike B.

Yelp
Saw a (frankly last minute) deal on this place, and decided to give it a try. It is brand new and quite nice. The view is amazing, However the room is extremely, let's say, "space efficient." There is very little storage. You get a sort of deconstructed closet with hooks and the luggage rack sitting in the open by the front door. Also, I didn't see a safe. In terms of amenities, they have a gym, bar and restaurant. If you come here, try to get a south-facing room on a high floor to get the most out of the view.

Rachel A.

Yelp
Happy to have found this hotel through its' reviews. I was traveling for two nights on business; Hilton Diamond member - booked whatever the basic room was and received an upgraded room with gorgeous views. It was small but I was expecting that, and it was plenty large enough for me being solo. Smart use of space and it felt cozy rather than cramped. The service was incredible, with answers to any texts coming within minutes if not seconds. Awesome location, I walked to Madison Square Garden but also convenient to many subway stops. Whole Foods a block away for healthy snackies. I would absolutely stay here again and would recommend especially for solo travelers.

Scotty B.

Yelp
5 stars to the Great Staff Great Location 5 stars for Great Food 5 stars for Great Service Peter is one of the great mixologists @ Bar Cicchetti that is a pleasant to talk to and will gladly offer you a wonderful suggestion from the menu of drink or food. If I could give 10 stars to Alex (he is one of the talented Managers @ Motto) I definitely would ! 5 stars to Alex & his team of Alexis, JoJo & Yasmin (sorry if I forgot anyone) those ladies really know customer service and were exemplary in a compromised environment. Thank you all @ Motto we will be back !

Mike G.

Yelp
So it's defitnetly a chic boutique hotel. Decent location. The room was small, but it's NYC, so you know. If you choose to stay, they have bunk beds too - fun for family. They have some bikes to rent out for strolling the city and a pizza joint right around the corner for late night eating. All good. The initial checking was a bit rough. Staff at the desk was very NYC attitude, but after that, they were all aces! Pointer. Do not drive there. If you have a car its 50 bucks every time you take your car in/out of the garage they contract with and that is because Hilton gets that special rate - fore warned on the sticker shock without your Hilton stay. Secondly, it's a few blocks away, so it's not super convenient. Not to mention that the parking attendant WILL try and take advantage of you by telling you, "Brother, I give you a break on rate. Take care of me as I take care of you." There is no break. It's the contract rate they agreed to, but hey, you're visiting NYC, so what do you know pumpkin seed. Maybe Hilton will read this and have a chat with the parking people - don't try and play the hotel guest.

Kristen S.

Yelp
My husband booked us a weekend stay at @mottobyhilton located in Chelsea for my birthday. Towering 42 stories over Chelsea, this hotel is two blocks from Madison Square Park and the Flatiron Building. The minute we arrived the front desk team was friendly and upgraded us to a city view room when they asked what the occasion was for our stay. We were handed complimentary water bottles to refresh and our room was delivered with an amazing view. Later that night my husband asked for a recommendation for a good spot for a late-night slice of pizza and the night front desk team was super helpful to recommend a place just around the block. So far we're on night two and we have been very happy with the guest service and the hotel value. I would recommend staying here 10/10! Amazing customer service Great location

Dalia P.

Yelp
My stay was 10/10! Loved coming down to the lobby because it smells soooo good. Not sure what scent they're using but the attention to detail is obvious. Friendly staff, highly qualified bartenders (killer espresso martini), gorgeous decor. And the rooms are magnificent! Comfy mattress, extremely clean, new bathrooms, great lighting! Would highly recommend - also easy access to all the hot places in the city.

Dan S.

Yelp
This review is for the guest rooms. I was forced to make a last minute reservation here because my Booking.com reservation (which I made mid October) was mistakenly cancelled. I found out last night, flight was this morning. Needless to say, a week's stay, vacancy-wise was not easy to accommodate the week before Christmas in NYC. The bill will exceed $3K. It's winter, averaging 30°-40° each day. The forecast also calls for rain one/two of the days of my stay, so I reckon I'll need the appropriate outerwear. Plus sweaters, plus hoodies- you get the point. The Motto's rooms have NO CLOSETS. The Hayden Hotel, where I had been booked, for half the cost, has closets. I confirmed with housekeeping &the front desk that this was indeed the case for all rooms. What guests are offered is a peg rack, where anything hung will by design encroach into the space being occupied by other garments hung onto this series of small hooks. Three slim steel hangers are provided. I asked for additional hangers. I was brought the bulky, default hotel room hanger that most of us are familiar with, except that type of hanger is best suited for use with a closet rod. In this instance, two pieces of outerwear, and the peg is full, to the exclusion of other items requiring proper hanging. I feel like I'm being plunked. Strange what a let down this significant inconvenience is. The room's view is great, but I would trade that in an instant for some closet space. My routine when checking into hotel rooms is to steam/press everything and hang it, so I need not ever devote time to that task again during my stay. One and done, as they say. Here, at Motto, I will need to steam as I go as I was unable to hang what would ostensibly be wrinkle free garments. Anyone who visits NYC on the regular understands how valuable minutes are in this hustle. For the hangers, I tried a calling the front desk, but the room's phone was out of order. A technician came to troubleshoot and gave me an explanation I still do not understand about certain lines in some of the rooms being controlled by a third party whose technician will need to come into my room, with no accountability to the hotel or it's guests, while all my finery is exposed and vulnerable to theft. I would have rated one star, but the (great) view on offer in my room is one aspect of NYC that one should always regard with the proper respect. I now have the knowledge to steer clear of this pegboard hut in the sky in the future. I am a designer of interiors, and I can tell you, the end user was the last variable on the design team tasked with executing guest hospitality. No meals are included with room rate. To stream one's own digital content, one must pay a daily (upgraded) internet fee of $5. Knowledge is power, folks. Use it.

Brian F.

Yelp
Booked an overnight stay here while attending a Rangers game with the family. Nice location, very new and modern. I had to wait an hour for my room which was not great. Reserved the king with overhead bunk. Room was tight but adequate for a one night stay, especially for families. Didn't eat here but the hit the fitness room. I would consider this hotel again for our next overnight trip in NYC.

Robin D.

Yelp
HOW is this a Hilton property? Location in Chelsea is great- about two blocks from the nearest metro and about eight blocks from the Harry Potter store/ Teddy Roosevelt's birth place. But. This is where the charm ends. 1. When asked about a good nearby restaurant for kids (not kidding- that was the request in its entirety), it took three employees and about fifteen minutes before we got recommended a restaurant that was $$$$, so- not great for kids. 2. The shower was filled with bugs. (It also had no soap in the soap dispenser, so my family eased with shampoo on their bodies, which is fine, but nobody is maintaining these rooms.) Mostly ants and some sort of flying fruit fly type thing. This was Dec 27- so freezing outside and we were on the 34th floor. So I have no doubt this was not their first time with this problem. They did offer us $50 off of the cafe downstairs for this inconvenience- which was nice, but THEN... 3. While brushing our teeth in front of the vanity, one of my son's legs may have brushed against the bathroom vanity, and the cabinet door fell completely off its hinges ON TO MY FOOT. It immediately stopped me from ongoing sight-seeing with my family, as I stayed back to limp at the room while they went in the see the filming of the Today Show. I have no doubt that it simply wasn't properly attached. It was just barely sitting in the space for it because we didn't open the cabinet or intentionally move it in any way. So it must've broken earlier, during someone else's stay in this room, and nobody is fixing these things. At my husband's request, they did bring me an ice bucket full of ice. Luckily I had my own ziplocks and could create an impromptu ice pack. Later, they brought a whole trash bag full of ice to my room... I'm not sure what I was meant to do with that...have these guys never had to fetch ice for an injury before? I hobbled my way out in the morning, and now, 3 days later, the swelling has gone down, but I'm still unsure if it's broken. But it has turned a beautiful shade of blue. My husband has told them about this 1- at the time it happened, and 2- last night when they requested feedback. We'll see if they even address this. But I really REALLY wish we'd stayed elsewhere.

Laura S.

Yelp
My room was infested with ants. (Not the usual 2 or 3, we're talking hundreds starting in a dirty fridge and peeling out to the bed). The front desk wouldn't call back to assist and then when I went down, they kept saying there were no other rooms, though I saw several online. It was fine as I no longer wanted to stay in the unhelpful ant hotel. I had to aggressively pursue my refund but I did get it.

Mac M.

Yelp
The staff was super friendly. My room was great! Location was close to the subway and you could find anything you needed within a 2 block radius. Ryana at the front desk was friendly and helpful. No complaints.

Pat C.

Yelp
Hotel is now charging mandatory 30 dollars fee which include orange theory classes. Why am I paying mandatory fees for a class I didn't ask for? Clean room and nice staff otherwise.