Mountain Chalet Aspen

I am absolutely in love the Mountain Chalet! ||The front desk folks are so nice and down to earth. They were also very kind and welcoming with my 2 poodles! ||The hotel is so adorable and quaint. It has lovely vintage vibes that give the nostalgia of a loving grandparent’s home. While visiting this past weekend, my friend and I added on 2 more days because we were in love. And the prices are phenomenal for the location and accommodations!||The pool and hot tub are clean||Breakfast is delish!!! There are different features each day and I was amazed all of that yumminess was actually included in the room rate! We had eggs Benedict and blueberry pancakes. The fresh fruit was ripe and perfect. Also available are cereals and bagels and toast, orange juice and coffee. ||During the afternoons fresh cookies are served in the lobby with coffee! I mean I could go on and on. I’m so sad they will be closing for remodel soon. Go visit now while you can!

We spent a week at this hotel. It is a charmingly funky place where the common areas are a bit worn, but the rooms are appealing. The staff is exceptionally good. There is a morning breakfast offered with the room which is tasty. Cookies are available in the lobby every day homemade. You are right in the middle of Aspen, so the location is great. New ownership is in place and there is a plan to convert this property on March 31st 2024 to a higher-end property. Until then it remains one of the few affordable places in central Aspen.

We were blown away by their service. Alan at the desk was super helpful and their breakfast was a pleasant surprise after having regular complimentary breakfast at chain hotels during our road trip. They had two hot breakfast options for the guests that are made to order. Fresh fruits that are continually replenished, juices, teas, coffee and breads and pastries. All served in a spacious dining hall by kind staff. The hotel has a beautiful pool that we didn’t get to use. The hotel layout is maze like, but worth it. Bathrooms are nice and clean, and comfortable beds.

I really loved the location! It was very beautiful the room was very clean. Most importantly, the scenic view was great. We could see the mountains and we enjoyed it. Their dining was very large, and breakfast service was good too. The only thing is in our room there wasn't a microwave but there was one in the lobby. So, if someone needs it, can use it from there.

What a special little place! Affordable, cozy Aspen stay. Staff was absolutely exceptional - from great dinner recommendations at the front desk (Acquolina - WOW) to the friendliest breakfast service ever. In a wild coincidence, we ended up staying there during the John Denver annual celebration - a joyful singalong in the lobby for hours - so fun!

An older hotel and we enjoyed that fact. Parking underneath, walking distance to everything! There's a game room of board games and such. Pool table by the pool. 4 minute walk to the Gondola...which we absolutely enjoyed! Can't wait to stay again!

Older hotel with an amazing location right downtown Aspen! Why pay for a chain hotel in Glenwood Springs when for the same price you can get an economy room at the Mountain Chalet, which includes a delicious breakfast! Friendly staff, dog friendly, comfortable beds, vintage furnishings (some still from 1954 when they opened). Rooms are older with clean and comfortable beds, lots of towels, shampoo and soap (bring your conditioner). The reviews from other people who complain about the price, it’s nothing compared to some of the prices of rooms in Aspen. So great that there’s an affordable hotel in a premium location!

We chose to stay at this place because it was one of the cheapest around/in Aspen and it fit our budget. However, I will say it definitely surpassed our expectations! The rooms were nice and clean, nothing special. Beds were comfortable, and the bathroom a bit small but it was fine. The location is great, being at short walking distance from almost anything in the city, but I suppose that comes with the smallness of Aspen. The breakfast was probably one of the highlights, as they serve a different special/entree each day (on the days we were there they had scrambled eggs with sausage, eggs benedict, and veggie omelet) and they also have a great selection at the bar to choose from (all of which tasted great!), even a machine to make freshly squeezed orange juice! Also, the kitchen staff are attentive and make sure you enjoy your breakfast. The place has some nice amenities like a swimming pool, jacuzzi, lobby with complementary coffee and cookies, and computers with access to a printer. TV in the room also had plenty of good channels so we could relax for a bit and enjoy some good shows/movies during our down time Also, we went hiking and camping around the area and then stayed another couple of nights when we came back. They allowed us to leave our car parked in their garage for all of that time, which was nice of them. Overall very pleased with this place and would definitely stay here again if I ever came back to Aspen!

PROS Excellent location. $200 night/4th floor room was not bad for Aspen (between seasons). A/C, gas fireplace(we did not use). Sliding window for cool night air. Front staff was friendly (Karen & Matt). Room was a good size + balcony. Even though we were on the street side and a block from bus terminal, you could barely hear outside noises. Free breakfast. Decent choices. One different hot entree daily. Clean room, but very outdated. I was told that the property was sold and eventually will be renovated. Cleaning lady said they thoroughly clean the window screens on a regularly basis - impressive. CONS Small bathroom, tight door access was hard to get around. Mis-matched room furniture (a few pieces could have been removed). It would have been nice if the hotel gave us an information sheet about the hotel (garage, street parking, pool, bar, etc.) when we arrived. Tight garage, only one entrance for in/out. Make sure you use the keycode at the top street entrance of the garage. Door opens automatically when exiting. Bar was closed. The whole place is in need of paint job, carpets changed, etc. Does not look like it has been cared for in a long time. Carpet and furniture stains found. Limited street parking. Parking sux in Aspen - everywhere. Public parking garage is several blocks away. One elevator for guests and house cleaning.

Stayed one night in Aspen and was pleasantly surprised of our stay here at Mountain Chalet. With surrounding five star hotels like St Regis just across the street, I was very well pleased of the accommodation we had here. Love this local somewhat boutique hotel. It's old but well maintained. There's underground parking for guests. Location was exceptional. Walking distance to everything. Saturday we walked to their farmers market The guest services were all fantastic and attentive. You definitely feel like your at home and on vacation at the same time. They let us check in a lil early. Had some complimentary coffee/tea/hot cocoa. The room was spacious with a kitchenette. There's so many amenities in this hotel like a heated pool, sauna, jacuzzi tub, library, etc. and don't forget their complimentary breakfast which changes menu daily. For Sunday they offered Eggs Benedict. They also had side dishes like a variety of fruits, yogurt, oats, muesli etc. such a treat! I see why so many people here stay for a long time. Highly recommend if you're in Aspen

For $250 a night I was shocked as soon as I walked into the room.. all of the couches were stained, the blinds were crooked and there was no sense of cleanliness. Staff seemed bothered when I asked questions. Only positive: the location.

Wanted to like this a whole place a lot. It's half way there, but a whole half away, too. Situated perfectly smack dab in downtown Aspen, the location is amazing. Maybe that's why the owners sold it for tens of millions over its appraised value (?). Could not sleep for four nights - room was a hot mess with bed uncomfortable, bathroom from the 1950s, and carpet from the 1970s. Breakfast was amazing as was the crew that ran it. Cookies in the lobby were super yummy.

Rooms are very dark, nothing is updated and carpets look unwashed... it is centrally located and being next to st Regis is great so you can walk over for drinks and stuff but hotel overall is pretty bad..

LOVe LOVE LOVE this hotel. It has all the charms of a family run business while being centrally located in the heart of Aspen. Everyone on staff here is so friendly and helpful and the amenities are out of this world. Couldnt ask for more with the free breakfast, beautifully appointe rooms, hot tub, sauna, cookies in the afternoon and beautiful cool pool on a hot summers day! i cant even imagine how great it is in the winter time. I love Aspen in the summer and this place is one of the reasons why! thanks guys for making my stay so lovely.

We spent 2 enjoyable nights here in late September.. I chose this place for its old world charm so wasn't disappointed to find it updated but holding on to the Bavarian look.. we loved the pool, hot tub, coffee and tea service 24/7, amazing breakfast, comfortable bed and good linens, nice towels and great location!! We'll be back.

This is a true hidden gem in Aspen. It feels like you stepped in to Europe. The hot tub is HUGE and the pool area is nice. I'm also a big fan of how comfortable the beds are and the large soaps in the shower. I feel like more hotels should be like them and save the planet from the little bottles! The free hot breakfast that comes with your stay is also oddly impressive and varies from cereal, oatmeal, fresh fruit, coffee, tea.. and my favorite breakfast of all was banana pancakes with scrambled eggs and bacon!! You literally can't beat it anywhere else. They also have a room that has a pool table and a few other games. The staff is kind. I dream of every hotel being at this standard!

Reasonably priced considering it's location in the middle of Aspen. Staff was friendly. It's an older hotel but has character and charm. Definitely would recommend.

Such a quaint, cozy, home style hotel! This is aspens best kept secret. Although it's not fancy like all the rest of hotels in aspen, it's got the most character and most reasonable prices. Also we love the friendly breakfast staff.

First and foremost I did not stay at this hotel myself. My boss was coming to town and stayed here for 3 nights. After she showed me pictures of her room, I don't know how she stayed for 3 entire nights. This place looks like it hasn't been updated since the 70's. The room just had a dingy and dirty look to it. Plus there were holes in the walls with painted-over tape "covering" them. However, she did say that the breakfast service was some of the best she's ever had. For Aspen, you would really expect better

Really enjoyed my stay here with my family. It was in a great location in Aspen, walking distance from most places and lots to see for spectators watching the slopes. I felt very safe in this hotel, and they had some nice amenities including coffee, tea and cappuccino. The hotel is a bit outdated but still nice and clean. I would return in the future.

We booked the Mountain Chalet for the Snowmass Rendezvous. The location is so perfect for spending some time in Snowmass in the summer, you are just a level down from the Mall. The room was clean and ready early which is always a huge bonus after a 3.5 hour drive from Denver. The bed was comfy and water pressure in the shower was good. My favorite part was the amazing eastern view we had. I made a point to wake up early to watch the sunrise over the mountains Sunday morning. The pool and hot tub were clean and perfect for a dip after a long day in the mountains. I would absolutely book this hotel for skiing as it is ski in - ski out.

Had a very pleasant stay here. It's Close to town. Old world charm. Free breakfast. Very hospitable.

It SNOWED in Aspen and we had a great time hitting the slopes here. The sauce on the salmon was to die for, and the rooms were clean!

Location is great & super convenient for walking. Rooms were clean. Hot breakfast was whatever they were serving that day & not a buffet style. Pool was out of service but the hot tub is large & there's two saunas to choose from which are unisex. I'd stay here again for the price

I can easily see a tradition starting here every April. The staff and extremely beautiful family who runs this place are great! I guess you could say I came in for an off season stay, but this place, along with it's neighbor St. Regis, was a hub of activity during this time of year, breathing new life into the town of Aspen. It has all the perks you could ask for from a ski lodge that's well suited for the whole year round! sauna, hot tub, pool, massages, rooftop bar (which held NORML's largest fundraiser of the year!) and underground parking. We left the car in the basement never to return until 3 days later when we finally had to check out! The best single bed rooms are the Kings with a couch on the South side of the building. They have a wrap around balcony, huge window with a view of the luxurious St. Regis, out the front door is a view of the pool and lobby, and are located right by the elevator. Not sure what the name is but I would go so far as to ask for ROOM 320 or 420 (yes, get room 420 during the cannabis crown convention). Did I mention affordable? You can get a room for 80-120 a night! A steal for Aspen, Colorado!

The exterior feels like a cabin in the Alps, the interior feels like a retirement home. All the other lodgers are over 60, and the faded books sitting on the shelf in my room consisted of an ancient Reader's Digest, a Garrison Keillor memoir and a book on grandparenting. But it's like the retirement home you'd WANT to retire in. Cozy rooms and attentive maids. Complimentary Sun chips and Capri Sun's when you arrive, an alarm clock I could plug my iPod into, and great water pressure in the showers. All this, and a complimentary, hot breakfast every morning. Amazing.

Location, location, LOCATION! This place is located in one of the most convenient locations in downtown Aspen. You can walk to the lifts within 3 minutes. It's got a vintage vibe but it's still clean and updated with all the essentials. I had a large king size bed and it was very comfortable. The guy at the front desk didn't seem to be the happiest, most friendly person in the service industry but it is a small family-owned operation. I would definitely recommend giving this place a try!

Based on the fact I would never stay here again under any circumstance, this is a 1 Star place! I'll be generous and bring it up to 2 stars for the good this place brings. The good things are: location, the breakfast is quite nice, and our rate was reasonable (we came in the off season). The bad: noise noise noise! - we heard every footstep of every nearby guest - and this place was mostly empty during our stay. We ended up changing to a room on the third floor(with nothing above it ) in an attempt to try and get some sleep. On our last day, the staff decided to start hauling boxes out of the attic right above our room at 8 AM - absolutely rude and ridiculous. All the beds are worn out and left us hurting. Cleanliness was slightly above average, but the bulk of mountain chalet is very old and worn out.

I brought my nieces here to spend one night and they were so impressed by the wonderful service, attentive staff and sparkling pool and hot tub. Coming from a long-time, family-run business, I appreciate a long-time, family-run business! The breakfast buffet seemed never-ending, and the fresh orange juice squeezer....my mouth just watered as I typed the words. Laid-back, comfy and really cool mountain chalet decor. You can't beat this place. We even met people who come every year and only stay at Mountain Chalet. The only small issue I had was that the room cooling unit was broken & beeping through the night, and when I unplugged it, there was not only no fan, but dead silence and I heard the early birds the next morning. I did mention it, and I'm sure it's been fixed by now.

The Chalet has long been our choice of place to stay in Aspen! Incredibly accommodating staff ensure your experience is all it can be. Along with a pool, hot tub, and sauna - this place is just as special as the city that surrounds it. Would highly recommend staying here.

Amazing experience, incredible staff. Nicest weight room I've ever seen at a hotel. Definitly coming back hopefully twice a year! Noah

A warning to those who book a room at this hotel -- read the fine print or, better yet, book someplace else. I booked a room here for the Aspen Shorts Film Festival. At the time of booking, they charged the full amount of the stay. The festival got cancelled because of the coronavirus situation. I called the hotel and was informed that, because my cancellation is within 30 days of my stay, I lose the entire amount for my stay. I travel a lot, and I've seen policies that will make you forfeit the amount of one night's stay if you cancel before 48 hours of your stay or something similar. This place takes all your money if you don't cancel within 30 days. I'll be sure to let people know to avoid this place when traveling to Aspen.

We stay here regularly when in Aspen & love the place. It's quaint & the folks are very friendly. Also, a great breakfast & everything is within walking distance. I accidentally left my iPad plugged in & also my phone cord & they called me & mailed it to me. I was so happy & appreciated it very much!! THANK YOU!!!

Thanks, Yelp for steering us to this quaint hotel. It's right across the street from the St. Regis so it has toney neighbors. Friendliest reception person ever - Bob. As advertised: clean rooms, cookies in the lobby, great pool, great breakfast and a friendly ambiance with staff and guests. Did I mention free underground parking? The Mountain Chalet was built in 1954. The outside is charming - very German or Swiss Alps feeling. The lobby and room we stayed in were worn around the edges but you cannot beat the price. If you're staying in Aspen for ritz surroundings, the St. Regis just across the street.

What a great experience/ This place is so cute - yes, it is old, but it is so well cared for that the age shows well! Great bath towels - not the typical rough white ones - but fluffy ones! And the floor in the bathroom was heated! The bed!! It was so very comfortable! Conveniently located a short walk to the slopes or a great restaurant!

LOVE LOVE LOVE this hotel! It is located smack dab in the middle of downtown Aspen, just a block away from the AJAX resort. Aside from its location, the best part was the breakfast! The most important meal of the day is included with your stay. You can choose from the selection of cereals and pastries - there is even oatmeal in the crockpot (which I wish they would keep plugged in because it was cold both times I tried it), but I have to highly recommend the entrees coming out of the kitchen! Every day has a preset breakfast entree, and each one was super delicious! It was a breakfast burrito one day, banana pancakes the next, and eggs benedict on my last day! So yummy! Has to be the best FREE continental breakfast I've ever experienced! The rooms are no fuss but clean. There is a hot tub, and wet & dry sauna rooms. I didn't make my way to the game room, but my friends told me about the pool table, foosball table, and big screen TV. They do an amazing job at keeping the swimming pool clean and covered when it's snowing. Last but not least, the COOKIES!!! After long days of snowboarding, nothing beat having homemade cookies that you can grab from reception! These were SO GOOD! I hope I get the chance to come back to Aspen, And when I do, it's Mountain Chalet all the way!

This place is quality! I wish I could give it 6 stars! From the moment I walked in to ask if they had rooms available I have been impressed! Every aspect of this place is great! I came off season and the pool is being repaired but that doesn't even matter because of how wonderful this place is! When you drive up you notice it's unique decorative building! Walk into the quaint little lobby and up to your room where you'll find slightly rustic, warm inviting ambience and an adorable balcony viewing either the pool or the park next door. This hotel is a block away from some amazing restaurants and a ton of high end shopping! (Gucci,Dior,& LV to name a few) this morning I woke to go to breakfast expecting your run of the mill "Continental Breakfast" instead I walked in to see a sign displaying the main course and a buffet of other items such as fresh fruit, chocolate croissants(amazing) , half grapefruits, & a fresh squeezing orange juice machine! When my eggs bacon and banana pancake came out it was splendid! Perfectly crisp/juicy bacon and the pancake was delicious! On top of all this they had the "fixings". REAL Maple syrup, honey,butter,creamer,even salsa on every table! Wow I am so happy to have found such a wonderful place. It really is a gem!!

My beau works in Aspen twice a year and his employers put him up here for several weeks at a time. After several long stays at the Mountain Chalet, I must speak up and announce it a blessed place. I honestly think it has a lot to do with its owners, the Melville family. They have set a tone that is warm and friendly. We have met many other guests who return repeatedly and they all agree: It's the best hotel in Aspen. Conversing with one of the Melville daughters over breakfast, I asked about their marketing plan, she responded: "We don't need one. We have so many repeat customers that word-of-mouth takes care of it." For sure, the breakfast clubs that form naturally every day are something special. I have met many wonderful folks that are in Aspen for a wide variety of reasons. During my last visit, I met a charming young DJ from Miami who was there to help open a nightclub and we discussed world travel over our delicious meal. Sitting across from the very fancy corporate hotel in stark contrast, the Mountain Chalet is decorated in Swiss motifs and captivating black-and-white photographs from the early days of Aspen, including the Mountain Chalet itself which was built in 1954. You can just feel the history in the hallways. I'm especially fond of Buddha the Bulldog that hangs out in front of the gym and the nightly tea and cookie service. During our last visit, we tapped into their stash of board games kept at the front desk and spent the evening in front of the lobby fire playing an embarrassing game of Scrabble, as passing guests offered word tips. It felt like home. Best of all? It's located in the heart of downtown Aspen and you can walk anywhere. The pool, hot tub, sauna and steam room are certainly nice to have around too. And, in each room, there is a blessing from the Melville family that reads, in part: "May this room and hotel be your 'second home.' May those you love be near you in thoughts and dreams, if not in body. We want to get to know you and hope that you will be comfortable and happy as if you were in your own home.....We are all travelers. From birth until death we travel between eternities. May these days be pleasant for you, profitable for society, helpful for those you meet and a joy to those who know and love you best."

We stayed her for 3 nights and we loved it! We were allowed to bring our two dogs! Awesome! Our room was beautiful and VERY clean! The pool was warm and nestled down below ground level. The breakfast was always fresh and delicious. The employees were very friendly and smiley :) the location is right in town- perfect for walking to lunch or dinner, and shopping at all the great stores. We spent a day riding bikes along the river- the hotel provides bike rental for free! So great! We will definitely stay here again- an Aspen original :)

After giving this some thought, I decided to give this place 5 stars, for a number of reasons: 1. The staff was super friendly and laid-back; 2. Although the price was a little high for me (I try to stay for under $90 a night tops), the rate was HALF the cost of nearby hotels; 3. The room was uber cozy, with a comfortable bed and pillows, a unique welcome note, a nice flat screen t.v., and an A/C vent blowing directly onto the bed (big bonus for me); 4. Awesome chocolate croissants for breakfast! Truly a great experience right in downtown Aspen!

When we decided to go to Aspen for a summer vacation, no one mentioned how it was still snowing and cold. So that was a bummer, but all the amenities at this adorable chalet really made our stay fun! Seriously they had everything from pool tables to a giant (full room) jacuzzi and the breakfast was made to order! One major downside, and why it didn't get 5 stars is we were given a room on the main floor which is right under the stairs. You hear people walking up and down them all night and morning, which kept us awake. But I think this is a flaw with only the room we stayed in. Our room was clearly suited to sleep 4 people, which is a big added bonus for families.

This hotel is reasonably priced compared to other nearby hotels and it's in a great location, walking distance from everything. Our room and bathroom were very clean. The bathrooms seemed to be somewhat newly renovated, everything else was pretty dated but it really didnt bother me. I wasn't in Aspen to sit in my hotel room! They have a small parking garage underground which is great, and they let you use their bikes to ride around town for free. Overall it was a good place to stay and staff was friendly, I plan to return in September!

I visit this hotel 2-3 times a year, usually in the summer and fall. The staff is unbelievable, the hotel is dripping with history and the location is the best in Aspen. This is not the Regis, nor does it claim to be. What it is is a museum to the history of Aspen as a ski town. Expect top notch service, a clean room, a quiet stay and access to all Aspen has to offer.

The only reason I didnt give this place 5 stars is because the sauna which we were longing for didnt work, and the rooms are kind of small. Other than that, talk about the best bang for your buck. They have underground garage parking, heated pool, jacuzzi and a gym that surprised me - would rival any hotel gym I have been to( a little small, but has kettle bells, cardio equipment, free weights, pull up bar, towel service! and maybe 30 other pieces of equipment :) When you enter the hotel to checkin, they have tea/coffee and fresh baked cookies waiting! that impressed me :). Be aware, second floor is ground floor. If you want safety ask for 3rd floor.

I don't understand how this place can have such high ratings. We unfortunately had a very bad experience here. Mostly because the room was absolutely unacceptable. The bathroom was clean, I give them that much. But the carpets in this entire establishments are so nasty that you don't want to take off your socks. We are a family with three young children but the room that we got looked like it was for a bunch of fraternity guys that don't care because they're drunk. Nasty carpet, uncovered pipes running across the ceiling, heating covers falling off, no couch (!), but oddly enough a coffee table just sitting in the middle of the room, one table with three random old chairs and all in all just ugly and dirty feeling. We had to keep our blinds down at all times because our dungeon room was lower than sidewalk level. Pleasant view. We initially planned on staying three nights, but left after one and still ended up being charged 450$ - out of ski season.

Regular staff: great. Owner/wife: rude, jerks. The staff here are wonderful but the owner (bald geeky looking dude w glasses) and his wife (Norwegian woman who never smiles and always acts like you are bothering her while sitting at the front desk, alone, doing nothing.) are rude, stuck up and unhelpful. They inherited the place and yet they act like royalty. We had a poster for an event we were having there but the owner "can't go around putting holes in our walls". Meanwhile, the actual hotel is completely falling apart with no upkeep apparent. Exposed pipes in the rooms, doors falling off storage spaces (in the room where we can't go around putting holes in the walls!). When you ask for stuff at the front desk, make sure it's not one of these two or you won't get the answer you are hoping for (and all with a dash of serious attitude). Note to owner: when you inherit an entire hotel in the greatest city on earth, you do act grateful, not entitled. PS: the people who pay to stay at your hotel are known as 'guests'. You seem to have forgotten that. This place jumped the shark in 1982.

My fiance and I were trying to find a decent place within a reasonable price. We found that and more at the Mountain Chalet. Our room was clean, comfortable, and the staff was terrific! We could not have asked for more. This hotel has a pool, steam room, hot tub, work out room, and it offered a free hot and cold breakfast with our meal. We would stay here again in a hearbeat.

Entire property is clean and well kept. Pool and hot tub are clean and very warm even in winter. Rec room and living room with fire place / coffee / donuts is an added bonus as well as the free hot breakfast. In the heart of Aspen - can walk to skating rink, bus stop, and St. Regis spa. Rooms kept clean. Beds very comfortable. Only negative is that the but rooms a bit smaller than advertised / described, and some front desk staff were a bit curt (others were very accommodating.

Great service and great food available. Right in the middle of Aspen and I'm walking distance to many attractions. Definitely will be back.

If you are visiting Aspen, you can't find a better place to stay then the Mountain Chalet! This hotel is in the perfect location. The staff is super friendly and is more than willing to help you with whatever it is you need! Also, the food is delicious and the pool is awesome!

Best hotel in the whole entire world. Pool is cool. Food is great. Hot tub also very cool. Sauna is beautiful. Everyone on staff is lovely.

Started a night here. Great location. Right in the heart of Aspen. Can walk around town. Tom was cozy and comfy. AC was on when got to room so was already cooled. Great customer service at desk.

I hope our stay is better than our customer service experience and will post a new review after our stay. We were really looking forward to our upcoming stay at the Mountain Chalet. We reserved a specific type of room and when I called to confirm (for the second time) they had us in a different room. The manager got on the phone and was immediately defensive and quite rude. Although he solved the problem (a booking error on their part) he made it seem like he was doing us a favor by putting us in the room we originally booked AND were being charged for. Again, hoping the other reviews are reflective of our actual stay. Stay tuned. The stay ended up being very nice. Good location and the room was fine despite the initial mess up.

Our family loves this quaint little hotel. It is casually comfortable and serves a wonderful breakfast each morning. We stayed during the summer and the pool was open in the evenings so kids could swim and parents could enjoy a glass of wine poolside. It is reasonably priced and well run. Strongly recommend this quaint hotel for travelors who want to stay in the center of Aspen without the enormous cost.

What others have said... this is a little gem of reasonableness surrounded by "pretentiousness". Maybe the best complimentary breakfast at a hotel I've had. Staff was very friendly. Nice gym and pool area. The only thing that kept it from obtaining my rare 5-star is the outdated rooms. They need some refreshing, but are adequate and clean.

If you are in the market for a budget hotel in Aspen, look no further!!!! The hotel is right next to tons of shopping and restaurant options and just blocks from the gondola, so the location couldn't be better! We stayed in a large king room and what we got was awesome. The room was indeed large, with a small couch and desk in the sitting area. The bed was very comfortable, the linens were nice and the pillows were sufficient. The bathroom was really the only lacking part of the room, it was quite small and didn't have adequate ventilation so the ceiling accumulated condensation and leaked on us. The towels were fine and the toiletries they provided were good, with the exception of they do not provide conditioner. The rest of the building is awesome, 24-hour hot drinks in the lobby (and cookies while they last), a great pool, hot tub, amazing fitness room (especially for a hotel), but the best part was breakfast. Breakfast is served in one of the conference rooms and it's a nice buffet spread of the usuals. But you also get freshly prepared hot breakfast, as staff come around and ask if you'd like the day's special. We had banana pancakes, scrambled eggs and bacon (although we didn't get the bacon). This is a very friendly and warm hotel, not posh at all. You'll likely make new friends here, unlike the rest of snooty Aspen where the locals will literally bully you off the trails.

This building looks very nice, classy Alps style, but is quite old and last renovated ages ago. For my first visit in Aspen, on a way from San Francisco to Miami, it provided a great place to stay one night however, with a price tag of only about $100. Walking distance to the condola and everywhere else, as well as a pool, a jacuzzi and surprisingly good sauna (although with a funny smell), it was a deal that couldn't be beaten.