Moviehouse & Eatery by Cinépolis McKinney

First time to visit here... I was the only one in the theater got to the 1:30 p.m. show on Friday... So I wasn't being rude taking pictures... LoL... My servers were awesome, food was good... Drinks were expensive... I saw Rental Family with Brendan Fraser... He was really good in his part... It is a heartfelt movie with emotions... The seats were really comfortable and I look forward to going back... Parking and handicap parking was abundant.

Last night was one of the worst experiences I've had at the movies. I would suggest going to IPIC if you want an elevated movie/meal experience. While dining, an employee accidentally spilled red marinara sauce all over my bright white&pink nike air forces. Accidents happen, that wasn't the main issue. The problem was the disgusting attitude of the "manager" Dominique Hall. Instead of offering an apology or even basic customer service, he goes "so what do you want me to do?" I explained I wanted something comped so he proceeded to offer me $14 off my meal for the cheese sticks (which came with the marinara.) I thought that was crazy considering the shoes were $80. He spoke to me in the most condescending tone, as if I was bothering him by asking for help. We went back and forth for a while, and he continued to talk down to me. It felt like because I was a woman, he felt like he could treat me any which way. I had to literally tell him "sir, I'm not incompetent so stop speaking to me like i'm stupid." He accused me of trying to get a "free night" when I had already paid $70+ for just their movie tickets. He was extremely dismissive and disrespectful, he needs to be removed as a "manager" and the hospitality business completely. The ONLY person who handled the situation professionally was our waiter, he apologized and took care of the bill for us after seeing how poorly the manager treated me. That employee should be put in Dominique's manager position. I won't be returning to this location or any movie house and eatery, ever. It was my son's 7th birthday and I missed 20-30 minutes of the movie and time with him because of this. I am also contacting corporate and sending them pictures of my shoes. If you ruin someone's property, it's basically just about the principal, taking accountability and rectifying the situation, which Dominique did not do what so ever.

$8 for a kids drink. $8. So if you have three kids then you’re already spending $24. That’s not even including the food, nor tickets. The inside is fine. It’s clean which is great, but so are other theaters. We just can’t afford to go here anymore.

The server was slow to take our order. My food was one of the first ordered and one of the last delivered in the theater, and it was stone cold (clearly forgotten about). I asked for a replacement of the French fries. They were delivered hot, but I was charged $7 for them. My sister’s food was also delivered late without silverware. She asked for some. It was delivered at least 15 minutes after the request. It was multiple waiters who seemed throughly confused and did not seem to know what they were doing. I can’t say I’ve ever had service that terrible.

My last few experiences here have been disappointing. The area in front of my seat appeared to have had liquid spilled that dried, leaving the floor sticky. The food tray and menu were visibly greasy and didn’t seem to have been wiped down between showings. My food also arrived cold. Additionally, the chairs need some attention—several squeak quite loudly when reclining, which can be distracting and make it hard to enjoy the movie when people adjust their seats during the show.

Movie was great! Service, however, was awful. It took 40 minutes through the movie to receive the popcorn I ordered before it even started. Not to mention it was cold. They charged me $12 for that popcorn! It could've at least been heated up. They also charged my friend incorrectly for an item she never even received. There are much better places to watch movies in the DFW.

It has been a few months since we saw a movie here and there seemed to be a significant change with the service and food from previous visits. We arrived 15 min before showtime to get our food order placed. It took 45 min for the drinks/popcorn to come out. An hour and 10 min into the show our main food finally arrived. Every person in our party (6 of us) received stone cold food. Imagine trying to eat a cold hamburger and pizza, not even room temperature. One person in our group didn't get their food at all. We asked several times throughout the movie with promises for it to arrive and it never did. Couldn't get anyone to come back for drink or popcorn refills either. We received the bill at the end only to see we were charged $17 for a pizza that never made it. Guest services sends you to the bartender who then sends you to your server to explain what happened and finally the manager to get a refund for the missing food. Having 2 young kids with us really made this frustrating to sort out the bill afterwards. There was plenty of staff to handle the holiday rush, so it seems to be a really poor managed system with food orders/proper delivery time. Our server was very nice but needed more support. $150 worth of cold, poor tasting food was frustrating.

Last night was my first visit to this theater. Overall, it was clean, and our specific server was very knowledgeable and nice. However, there are several cons to this theater. I typically go to studio movie grill, and was actually shocked when comparing the two. A single SODA costs $10. Popcorn is $10. 1 adult ticket and 1 child ticket was $31. They do not offer any sort of “meal deal” like SMG does. Smg has a dinner for 2 deal for $40. It includes an app, and 2 entrees, and you can add a desert for $5. Their ticket costs are only $12, and the food feels higher quality. My experience at Moviehouse & eatery was overall disappointing for the cost. -It took 15 minutes and 2 separate reminders for them to bring a water with lemon. -We ordered fried pickles that tasted freezer burnt. -My son ordered a cheese pizza that was attempted to be delivered to the wrong group 2 separate times. This was during the movie, so I could not call out to them and say it was ours. It took over 20 minutes for them to realize it was ours, and then it was cold. -We decided to order cookies, they only come in a minimum of 3 for $11. While I do not agree with the cost, these were excellent and warm. For 2 tickets, an app, a kids meal, a sandwich, & cookies, it was $107. I cannot positively recommend this theater given cost VS quality.

There's no pricing listed on the bar menu so I ordered a beer. I just paid $9 for one bottle of beer and when I inquired about the outrageous pricing, the bartender just said what do you want me to do man that's what we charge. The most ridiculous customer service in response to the most ridiculous pricing. Will never be back.

Four visits. Same bad experience. This place used to be great--now it's just frustrating. Service? Basically nonexistent. Popcorn shows up (maybe) near the end of your movie. On Memorial Day, they were out of ALL food, milkshakes, and desserts. Literally just popcorn and drinks. And still, we waited over an hour for that. Management clearly doesn't care, and the staff is overwhelmed. Save yourself the headache--go elsewhere. The concept is great, but the execution is a total fail.

This place has gone downhill. Tuesday's normally when other theaters in the neighborhood are packed this place was ghost town at 8pm. Decent Service here is extremely YMMV. Our waitstaff couldn't even tell us what is on happy hour menu. We had to ask for everything twice, extra napkins, water. Seats are worn out, there is no dim lighting while you eat. Only plus side was food, we had Nachos which were great. I am not going back or recommend anyone

This place is really went downhill took the kids to the movie today. I ordered brisket quesadillas if I didn't know that they were brisket quesadillas I would have never had an idea. There was no brisket in there. Also, the amount of fries they gave you was ridiculous. I get more fries going to McDonald's. My daughter ordered cheese quesadillas with chicken. They were so spicy she couldn't eat them. My son ordered Buffalo wings. They came in no sauce just fried wings. So the food was just horrible. I would not recommend getting food here used to be good and no longer is total disappointment. Especially for $100

Worse customer service ever. Wasting my time to be so excited for a plan movie date. Pick my own sit and ready for a Friday nigh from a week ago. Just to find out they change the theater & they gave me the worse sit on the corner. Without any email notification. Manager Kaylee Peterson with her attitude, just did not care at all. This is an example of a bully. I asked for a refund, they told me to go back home to get my credit card that I used which I refused on spot. Finally they did the refund. It's just tell me how unprofessional they are.

Was a long time repeat customer, not anymore. Zero stars. Need an option for zero. Will not be back. Understaffed. Service terrible. Food served cold. Received half orders. Address manager and no corrective action, just a sucks for you that you prepaid and we already have your cc on file. Will be disputing charge on cc if they attempt to process, will not return to this theater with my family. Between tickets and food nearly $200 matinee for family only to be given a giant middle finger! Didn't even stay for last half of the movie. Done here. Manager needs fired immediately.

I haven't been to this theatre in awhile and was hoping they had upgraded since my last visit. Sadly, the theatres have only gotten more threadbare, the food and service have gotten worse, and the prices remain high. I've said it before but I won't be returning unless I hear they've had a renovation. It's a shame because it's a great location!

A pricey experience that missed the mark and lost a long time customer. As someone who has built a living serving others through building several businesses, I understand recent overhead pressures, but it seems like Moviehouse & Eatery is getting a bit greedy. My family and I decided to catch the latest Sonic movie here over the weekend (as we have since they opened years ago). The movie was great, but were shocked when the bill arrived! For a couple of chicken strip baskets, eight-piece wings, and drinks for the family, we ended up paying $150--on top of $80 for two child tickets and three adult tickets ($250 for a movie and bar food!!). The food was subpar and an unsweet tea cost $11. I's clear that Moviehouse missed the mark on providing value this time and based on conversations with a couple other customers after the movie I'm not the only one who noticed. As someone who values thoughtful customer experiences and willing and able to spend the money on these experiences, it was disheartening to see the decline in quality and increase in prices. It reminds me of the importance of aligning price with quality and ensuring customers feel they've received fair value - of which we didn't. Businesses, take note: your pricing strategy can determine your customer's loyalty. Make sure it's justified by the value you provide.

We enjoy going here for a movie and dinner. The food is good and the service we have received has been excellent. I wish some of the food offerings weren't so spicy. I also wish they would advertise an entire week of movies and times on their website instead of only advertising them a few days ahead. it makes planning an evening out difficult.

Ordered 2 pizzas, one quesadilla and one appetizer. Pizzas came in 10 mins. Appetizer and quesadilla came in 45 minutes. 45 MINUTES TO MAKE APPETIZERS!! WTF??? 2 of our party of four uncomfortably ate our food and offered to share while we waited 35 minutes for APPETIZERS!!! Not the server's fault. This one is squarely on management for basically missing 2 appetizers. I will be seriously considering options for the rest of the Summer movie season and beyond.

Service was awful. Waited an hour for a burger, only to have it cold and served with hardly any fries. This was after I was served the wrong food and I took it to the server who had no clue as to the seating assignments. My wife just wanted a side of fries, it was cold too. It took 30 mins to get a simple water refill. This place was a go to place, but since Cinepolis took over it has gone downhill.

First time coming here and the food was nasty. Had to send it back just for it to come back just as bad and it's overpriced for garbage food! The seat was broken and didn't know until the movie was already 30 minutes in. The chairs are so uncomfortable and the material was coming off onto my clothes. We went to the front after the movie to let them know about the bad food and the broken chair. The Asian guy laughed at us and went to grab the manager. The tattooed lady came out and was very rude to me and my bf. Making faces and rolling her eyes. She basically blamed us for having a bad experience rather than apologizing for bad service. Will never come back here again and the staff is terrible!

My partner and I went here last minute on a whim due to timing. The theater has no direction when you walk in so it was a big confusing. There was no one out checking tickets so we just went in the theater ourselves. We didn't dine but the attendant was very nice. The sound was a bit off and the seats suck but it wasn't a terrible experience. We will be picking a different cinema in the future.

This was my first and last tome visiting the Movie-house & Eatery. First mozzarella sticks were $15 for five small sticks, secondly a soda cost $9 and lastly half the movie was over by the time they decided to bring me my popcorn. My family and friends had eaten all their food. I believe in paying for food and service however these prices are ridiculous. The service was okay.

I went to go see a movie here this past weekend and it was by far my worst movie eatery experience. Just go to iPic (much nicer and basically same pricing if not a little cheaper). My popcorn came out about 40 min after I ordered it. My wine was delivered to the wrong person TWICE and still took another 20 minutes on top of that to finally get to me. Then my dinner literally never came out. There was only about 10 minutes left of the movie and the server finally came back to me and I told her just to cancel it. After the movie there were multiple people in line to get their refunds after being charged when items were never received. They did try to make it right by refunding and giving raincheck coupons. The terrible service sadly took away from the movie which also sucked.

We've been coming to this theatre since we moved to this area in 2020. We can typically look past the condition of the tables (laminate peeling up) and random food hidden left behind. The staff that cleans the theaters work their butts off. However, last night their kitchen staff really missed the mark, with my order at least. I ordered their limited time special tuna tartare. It should've come with wonton chips, they served it to me with Tostito rounds and not even a half a cup of the ingredients listed in the dish. I uploaded a picture, it was like two bites. I called our server and he said he was going to come and say something, and offered a replacement. I choose to get the bacon jam burger. I've ordered it before and the last time I ordered it, there was some type of actual Jam WITH the puréed bacon. Last night it was just a bacon purée. I questioned it and they assured me it was correct, so maybe the last time they did something different that wasn't included. But the other complaint I had was the bottom of the burger was burnt so bad, I couldn't cut it with the knife and it was hard as heck to chew through. This was the first time I've ever had an issue with my food here. I'm not sure what the deal with my orders was last night, but it was really disappointing to have to problems back to back like that.

I really wanted to like this place! :( Pros: nice chairs that recline. The artichoke and prosciutto pizza was good. The screen was clean and picture was sharp. Audio was great. Cons: waiters walked in front of my daughter and I almost the entire time to deliver food and take orders. My daughter needed a drink refill and the waiter never brought it. The chicken and waffles she ordered was absolutely disgusting. I wish I had tried sooner so that she could have ordered something else. The waffles were a strange texture and REALLY spicy. I can normally power through but had to spit it out.

Place is not good. Service is terrible. Food is average at best. Took 30 minutes to get a sandwich. Chairs are worn and coming apart. I wouldn't spend a dime at this place again.

Theater is aging badly. Picture quality is weak at best. Seating doesn't support weight. Half way through a movie and you will start to feel pain. Recliners are torn and show aggressive aging. Food was poorly executed. Salad was wilted. Candy selection stinks. Their prices are shockingly expensive. Unfortunately, the value is totally lacking. It won't be long until this place goes under and rightfully so.

It was fine. We had some food there but it was good but not wow. Service was a little lacking like the server was distracted. The place was clean and easy to find your seats.

Prices are outrageous. Been a customer for a long time and I can no longer take my family here for dinner and a movie. All that $$$ and my seats were torn up and pleather was worn down.

I like that this full service movie theater is less crowded than the cut over in prosper. The staff is quick and friendly, the food is decent, and they have a fantastic deal with $6 tickets every tuesday! Make sure to bring a blanket or warm clothes if you come, because they really blast the AC! My husband brought a sleeping bag last time we went and it was perfect because he is always cold! One star off because the seats are so worn! I think it would be a wise investment to start upgrading those seats, one theater at a time! Its really noticeable and many of the chairs squeak badly when you recline them. That makes it akward when needing to adjust your chair during the movie asnit disturbs the people around you!

Used to think of this place as having high standards but after Covid hit, this place has gone down hill. Lots of the seats don't work, the bathrooms stink, the portions of the food are so small even though it's expensive, and the servers are not very on top of things. Came in yesterday to see a movie and had to ask for a sprite 3 different times because they forgot. The sprite was so watered down and lacked carbonation. The floor behind our seats had trash and popcorn all over. The Food is not bad but that's probably the only thing I like about this place. For a cinema as expensive as this, they really need to fix a few things.

I unfortunately got 2nd degree burns on my bottom lip and pharanx (throat) from their fried pickles. I ordered tenders, and two orders of fried pickles. Anyone that frequents this place probably is accustomed to warm food being served but never anything piping hot. My order of fried pickles was handed to me and I went to take a small bite to check before my kid grabbed one. Unfortunately as I bit down the pickle slid out of the breading and landed on my lip. honestly I think it was just full of hot grease. I threw the pickle down, iced my mouth, drank water and 20 minutes later the pain was still excruciating. I spoke to a manager mid movie and did an incident report. I wrote corporate about the incident as well and went to urgent care where I was told I have 2nd degree burns. *also, no one gave me a warning that the food was extremely hot* No one from corporate or even the theater has reached out. I went up to moviehouse for a copy of the incident report and was told "they'll review your incident and make sure you aren't lying about what happened." Not only did I miss most of the movie, I couldn't eat the meal and incurred a medical bill I wasn't expecting. Horrible experience. It's been a week and crickets from Moviehouse /Cinepolis **would NOT recommend**

This theater needs an overhaul. Ripped and worn recliner seats, peeling tables. Dirty bathrooms. We went on Memorial Day and they told us they weren't serving any food until 3 pm (our movie was at 2:30) but that we could order popcorn and drinks. Big disappointment as we hadn't eaten lunch due to planning to eat here. We did order popcorn, but it took about 30 minutes to arrive. At end of the movie, I couldn't get anyone to bring us our bill. I had to leave the theater and go to the bar to pay for my popcorn. I should have just left without paying since they weren't concerned about giving me the bill.

Had not been to this location in a few months. In the past, had no complaints. Visited on Memorial Day. Movie started at 11am. After sitting down, was informed that most of the menu items were unavailable. Finally found a couple of items that they did have. My wife's food arrived after 30 minutes but mine was missing. I was told it was coming. After another 30 minutes no food so I flagged down a server. Was told they would check on it. Food never arrived but it was on the bill. I spoke to a Manager and had the charges taken off. Staff appeared over worked and frustrated. Time to find another movie venue.

NO!!! Writing this review makes me so sad, but it's needed. Hopefully those who own Cinepolis (and previous Moviehouse owners) read this. Moviehouse used to be our favorite place to go, and by "we" I mean - me seeing a movie alone, my husband & I for date nights, my kids for any & every kids movie as well as my friends & I for Girls Night Out. I think I found myself at Moviehouse at least 3x a month. What made Moviehouse amazing? The menu for one. It was fresh & truly had something for everyone - including many great healthy & tasty options. They even offered a seasonal menu with a season drinks! They offered matinee movies, and did a Summer Kids Movie series that was incredible - I mean moms lined up for 30min waiting to get tickets & the theatre was always packed. So what changed? Cinepolis took over. The moment Moviehouse went away and Cinepolis took over the fresh and healthy menu disappeared. They cut their menu considerably and the favorites were taken off or changed to be less healthy & greasier. The matinee movies disappeared as did the Summer Kids Movie series - poof gone! We've managed to see a few movies here with friends and our kids, but it's just not the same and it's definitely NO LONGER our favorite destination for Girl's Night, time with our kids or my alone time. On our most recent trip to see Clifford with the kids, the seats were all torn, worn and absolutely gross (photo uploaded) and the service was pretty poor too. The waiters used to be so kind, friendly and most important - prompt! but they were so slow, and the drop-offs were so quick I couldn't ask for silverware, more napkins, etc.

Dinner and movie never disappoints! Food is good, service was attentive! It's clean and is always fun!

The worst movie eatery I've ever been to. Waited 90 min for a burger. Worst $18 minimum chewy calamari I've ever had! Called multiple times, ended up going for own drinks. What a whoopin.. Plenty of staff working. Many calls to staff for our waters and food. Nothing ever showed

Showed up to see a flick, theater volume was at full blast, multiple patrons had to ask multiple times to turn it down, and it was absolutely freezing, we had to wear winter gloves and coats, and when we asked why, they said "sorry the heater has been out for weeks, even the employees have been complaining but we can't do anything, only management can" Seriously? lol try not selling tickets to a theater that is about 50° inside. Takes about an hour to get my mom setup in her wheelchair and out of the house and we were told "sorry we hate it too". Some corporate company bought this theater, it used to be amazing but never again. And the seats are still gross.

Nice movie but the food and service was bad. We all had to go get something to eat before the show but the show was almost finish when it was served. Does the food taste good? No. Its not worth the wait. I would be interested in going to this again, if they could get better service.

Used to be my theater of choice anytime I went out with family. But have had too many bad experiences. Had an issue with the website and management at this location was very rude and completely unhelpful. Really weird considering how bad the chains are doing in general and how many options we have around here. We'll take our fam to Studio Movie Grill from now on. Turns out they have a better menu, better screening rooms, and better service.

*deep sigh* it's gone burn for me to say this, but it's coming from my heart. the quality of this movie theatre has gone down since i first visited during the summer of 2022. the menu then was BANGING. they had these super fly corn ribs that looked like they were plated by gordon himself. they tend to switch up the seasonal options on the menu quite frequently, which is cool, but all of the options aren't good. i wouldn't recommend the lobster grilled cheese, it's strange. i've never put lettuce & tomato & mayo *barf* on ANY lobster grilled cheese i've made or consumed. the green goddess dressing for their salads are really good though. side salad portions are HUGE, which i love. i've also had the mushroom & spinach pizza & the bbq chicken one, which is decent, but i've had better. drinks: my favorite is the strawberry 75. i get at least 2 or 3 each time I'm there. it's incredible. i love to come during happy hour as well for that cute little discount. theatre: the lobby can get a little overwhelming during times where kid-friendly movies are out (ex: TMNT, little mermaid, avatar, etc) & they kind of run around like wild banshees in the lobby, not cute. however, the bartenders are lovely & know how to make good drinks. the seats in the screening rooms are WORE the freak out though, like peeling like a fresh tattoo, also . . . not cute. granted - - i have seen quite a bit of movies here due to the proximity to where i was living, so i'd recommend this as a step up from your neighborhood budget theatre, but i mean, they could do better.

I overall enjoyed Moviehouse Eatery! I had the poke and it had too much sauce in my opinion. But there are so many options on food, I'm not mad at it. Popcorn was amazing and icee isn't the typical one you get at movie theaters. It's way better here! I'd definitely come back! The seats could use a makeover because they're worn down, but they recline and still work. Pros: Menu has plenty of options! Poke, cheeseburger, unlimited popcorn, unlimited icee. Server comes to you Recliner seats Bathrooms clean Great service at bar and server in theater Cons: Pricey Seats are worn out and could be replaced Service charge to purchase tickets online

Good experience, Lil bit of a ghost town in the lobby for a Friday night to see fast x, have a nice bar set-up as you walk in if that's your thing and some table games to play while you wait. Staff in the movie was great we had a friendly lady. Seats were comfortable, reclined far to lay down. My friend had a root beer float said it was a great one. Prices for food are high but it's part of that in movie experience I suppose. I didn't order as we ate before but heard good things.

CINÉPOLIS purchased MovieHouse + Eatery in 2019, but evidently hasn't invested any money in upkeep. Many of the seats in our theater were extremely worn. The food was ok, but the menu seems very limited since our last visit. I really miss their mac and cheese (but I guess I'm the only one....it's gone). They still had pizza, burgers, and their supremas. They added a lobster grilled cheese that was again, just ok. For the prices, they really need to make their food excellent.

Several of the recliners here are nasty and non-functional. These seats should be taken out of service and not available for purchase. Because seating is assigned, we were not able to be relocated if you happen to book a broken one. This is not worth the prices they are charging, I highly recommend avoiding this theater.

Don't waste your money here. Go anywhere else but here. These people have the worst customer service. Their "management" is lacking, lazy and slow, they treat their customers poorly and demonstrate with ease exactly why they can't hire people who are even remotely capable of providing mediocre customer service. The food lost its appeal a long time ago. But now they can't even provide drink service, much less good service. You're better off going anywhere else.

One of my favorite low-key date night spots with some healthy food options. My fiancée and I visit here 2-3 times a month. Pros - Garlic hummus bowl: I order this for my meal A LOT. You can always substitute the veggies or pita bread with something else. Very tasty! - The side salad is only $5 but plenty big and delicious. Larger than you would expect for a side salad. - The pizza, burgers, and chicken tenders were good (tasted off my fiancée's plate). - Comfy chairs and nice staff! - Super casual; we are usually in hats and sweats - Clean and feels safe Cons - I wish they had a rewards program. We spend over $100 a trip between food and drinks alone. With the number of times we visit, that equals awesome rewards (i.e. free tickets, snacks) at other places like Alamo Drafthouse. They need to start one before a competitor with better rewards moves into the area! - It is not convenient to wait until a random time on a Tuesday for weekend times to be posted. I've seen where some movies are posted in advance, but most of the time you have to wait. Service isn't always perfect, but it has been mostly great in my experience (like 8 out of 10). I have learned to grab a drink at the bar beforehand and take it into my movie, so if I have to wait a bit longer for service, it's not a big deal. I recommend only going if you plan to order from the menu. The staff works hard for tips, and there are plenty of regular theaters, like Cinemark, around if you only want to see a movie. I love it!

I went today and you couldn't get a drink as quick as usual. They were backed up we were told. When I did get my drink there was a few pieces of melted ice. I asked for a cup of ice and didn't receive it. So I drank it with my meal. My food came out and it was not hot nor warm. I finally got a refill on my drink maybe 30 to 40 minutes later. I had to ask for a receipt to be sure I was charged correctly. I usually enjoy this theater and get good service but after today I can't recommend it. The ambiance was ok. It was clean in the theater.

Food and service was great. I attended a private group event and service was prompt, accurate and positive. I look forward to returning on my own to see if things will be the same. This was my first time. I normally go to Cinemark or Studio Movie Grill.

It has been a decade since we last went to the theater. It was so comfortable and spacious we could giggle and not interrupt the people next to us and so would they. Totally loved that they serve you food as you sit and yes the seats recline. Old folks like me appreciate some cozy recliner. We did the bottomless popcorn and was amazing. Make sure to enjoy the BOTTOMLESS of it

This place should be shut down IMMEDIATELY. How can you still have people come in to eat and enjoy a movie if 1. Their tables look like this, and if you scroll to another review, there's a photo of the HORRENDOUS seats. The seats are falling apart!! So outrageous they would just close it down and remodel.

We went to movies last night (9/25/22) and had the absolute worst service. There were only our family (4 of us) and one other person. We pushed the button for service and the waiter came it turned off our service light and told us that he was busy and would be back in 5 mins. After 10 min we pushed the button again and he finally showed up to take our order. He then proceeded to do the same thing to the other person in the theater. The food came and was cold. We could not get them to come back to refill the bottomless drinks that we purchased. The seats in the theater were worn so badly that the coverings was worn off of the seats. This theater has gone down hill in quality and service. Very disappointed of the the money that we spend for the ammenties and service that we received. My recommendation would be to save a little bit of money and go to Cinemark, better seats and service.

Food was lackluster at best, many items were unavailable and not hot when served. The food is also very expensive, especially non-alcoholic drinks ! Much better off eating out and going to a traditional theater!

Great place to watch a movie. Location is clean and great customer service. Haven't tried the food though.

Just started going back to movie theaters again. This was one of our pre-pandemic favorites and despite some recent negative reviews and the fact that it as been bought out by another company we decided to give it a chance. So glad we did! I guess there was a supply chain issue for a while but the things folks were complaining about (specifically the recliners) have been fixed or replaced. Everything was in great shape: the theaters, lobby, restrooms were all clean and in great condition. The menu has changed but the offerings are great and everything we ordered was delicious. Not your typical mediocre theater food. The servers were friendly and responsive. We had another drink at the bar after the movie and the bartender was super friendly. So, I'm happy to say this place is still a favorite for my family.

We always come here as a family and get friendly service! The recliners are really comfy and the food is decent, just wish they would switch up the menu more often! Overall it's our favorite movie theater to attend! You might want to bring a blanket it gets pretty cold!

Great ambiance, clean and friendly staff. We like the popcorn because of its seasoning. Highly recommend this theatre!