Omar L.
Google
Mr. Baguette is nice and fresh, and the baguettes are amazing. I ordered the lemongrass beef, and the flavor was top tier 😋👌 — definitely the highlight of my visit.
Unfortunately, the service needs some improvement. I was order number 70 and waited quite a while. On the receipt, you can see that my order time reflects a long wait, during which I was just sitting there on my phone playing games. They ended up calling number 73, so I went to the front to ask about my order. The gentleman told me my order had been given to the wrong person. I waited a bit longer, and I believe the person who received my order came back with it.
The situation felt uncomfortable because the kitchen staff seemed visibly upset and were speaking loudly instead of calmly resolving the issue. When the wrong baguette was brought back, it looked like there was confusion about whether it would be given to me again, which made me question the food safety of the situation. I asked the gentleman if my replacement order was truly fresh, and he assured me it was. I also asked for management’s name (Tang on Valley).
Overall, the food is excellent and absolutely worth trying, but the service and communication during order mix-ups definitely need some work.