Deneisha Adams Harry
Google
I’ve been making the drive there since I heard about this place in a group during Covid. This was when glazed beignets were first introduced! When it was a novelty. I’ve brought family and friends and recommended this place to friends visiting NOLA. My last visits changed that. My last visits were my last visit. Again, here I was passing up other bakeries, driving out of my way, bringing someone to try their glazed beignets. I walk in during business hours and they don’t have any because they stop selling them at a certain time. Okay, what time? An hour before you arrived. Got it, so we went back the next day before the stated time. I ordered the glazed beignets and out from the back walks this woman who then announces that the beignet fryer should be turned off no matter what time of day it is if they get busy 😒😒😒1.) There wasn’t a soul in the place other than me. 2.) It’s a bakery that’s now morphed into a snowball stand (change your name please). 3.) That public announcement was extremely tacky, unprofessional and unnecessary, yet extremely necessary. Now, I can stop putting miles on my car and go right down the street to get my sugar fix because no matter what time you order their menu items, it doesn’t change based upon the whims of the owners and I can literally get it on a delivery app in less than 10 minutes. Side note: there is a man who I suspect to be the owner who is extremely warm and respectful of customers. The bonnet-wearing young lady behind the register who seems absolutely miserable to be there and the public announcement making lady, not so much. Imagine treating customers like they’re a nuisance 🙄Like, how dare you walk in and order a menu item 😂😂Very disappointing experience. If glazed beignets is what you’re looking for, look elsewhere. If horrible customer service and wasted time is what you’re seeking, look no further!