Jerry And Mary D.
Yelp
How difficult is it to MAKE A FREAKING SANDWICH?!?!?! I swear that more than HALF the time my husband goes by this place to pickup subs for us, they SCREW UP THE ORDER even though he HANDS THEM THE WRITTEN ORDER!!!! Seriously??? A 6-year old CHILD can read and make a sandwich!!!!
Again, tonight I had to THROW AWAY the sub because it was the wrong bread, had cucumbers, pickles, and green peppers on it -- NONE of which were on the WRITTEN ORDER -- AND DID NOT HAVE THE ITEMS I ORDERED ON IT!!!!
THE MANAGER, KIM, IS USELESS! I CAN SEE WHERE THE PROBLEM STARTS! Management doesn't care one BIT about customer retention! So, why should the employees either, right??? When I phoned Kim, she made it clear that she couldn't care LESS -- and SHE LITERALLY HUNG-UP ON ME!! Yes, I said 'HUNG UP!'
As a Brevard business owner since 1989, I can assure you that I do not tolerate inept, rude, ineffective employees, much less in a so-called 'manager!' I highly suggest the owner find someone who can READ AN ORDER, MAKE A SANDWICH, AND PROVIDE COURTEOUS CUSTOMER SERVICE!
I will NEVER waste another dime at Mr Subs again and I'll make it my business to let others know to do the same! CAN'T WAIT TILL THIS PLACE CLOSES IT'S DOORS WHEN IT GOES UNDER!