Muckross Park Hotel & Spa

My husband and I had an exceptional stay at The Muckross Park Hotel. From the moment we arrived the staff made us feel welcome and special. Our suite was amazing and we were delighted with the complimentary treats, the space, comfort and the extra touches like the turn down service. |We ate dinner in The Yew Tree Restaurant and I highly recommend it. Our waiter, Lucien, was attentive and friendly and the food was incredible. |I used the thermal facilities while we were there and I was delighted with the choice of facilities available. |We had a very relaxing and enjoyable stay and it was everything I had hoped for to mark a special occasion together.

My Sister and I have just returned from a 2 night B&B experience. It was 5 star treatment from the moment I booked by telephone on Saturday 12th July.|Every single employee made us feel so welcome and that they were there to help us enjoy our stay. From reception staff, bar staff in Colgans, special mention to Rian, waiting staff at breakfast. The cleaning lady who was so nice when we returned unexpectedly to our room. The Yew Tree fine dinning experience was out of this world delicious and so expertly served and each dish explained in detail.|We were treated to an upgrade on arrival to suit our room requirement as we requested and explained at time of booking. |This is a true 5 star hotel in its location and beautifully decorated rooms and interiors. The Spa is beautiful and we throughly enjoyed our time here.|We will definitely be back again.

What a beautiful hotel in an amazing position. If I’m ever back in Ireland, I’ll be sure to stay again. My only regret is not booking for longer. The staff are fabulous, in particular the concierge team who provide really helpful advice for activities and the best way to see nearby sites. Everything is so organised!

I suggest caution when booking a 5 Star stay at Muckross Park Hotel and Spa. It is not a manor hotel in a park but instead a well renovated, over-extended, yet comfortable roadside hotel with an adjacent complex of self catering chalets opposite a national park. A popular wedding venue, be sure to check that the majority of the rooms are not reserved for such an event as it makes for soulless public rooms, overly busy spa, a noisy wake-up call when the party makes its way to bed, and an early start the next morning to avoid the breakfast chaos. The one saving grace of this hotel is the restaurant; its team of highly skilled chefs presented amazing dishes and their highly professional and attentive staff made it a meal to remember. In summary, it’s a perfectly fine hotel but more 3 than 5 star.

Had a wonderful one night stay. Staff were very friendly and helpful. Room was spotless and very comfortable. Dined in Colgan's bar and the food was excellent, followed by wonderful live entertainment in the bar. We will be back. I would highly recommend this hotel.

We stayed in July 25 and we had a lovely experience. I had the best nights sleep. The food in the bar restaurant and the breakfast was lovely. I must say the staff were so friendly and helpful. We did not try the spa but i will when we stay again soon.

Had a very comfortable two night stay in this hotel. Next to Muckross Park and not too far from town. The room was very comfortable and the breakfast was delicious. The service at reception, dinner and breakfast was very professional and welcoming. The hotel bar is very tastefully decorated. We didn't eat in the main hotel restaurant, the food in the hotel pub next door was very good. I can recommend the hotel.

had a truly lovely stay. As a solo traveller, I felt very welcome and well looked after. The highlight was the fine dining each dish was beautifully presented and full of flavour. The staff were attentive and knowledgeable, and the overall experience felt special from start to finish. I’ll definitely be back.

I wavered back and forth on if I should rate this hotel 4 or 5 stars. There were some small misses but overall somethings that I really liked and that I felt they got right, so for that I can give them 5 stars. I just note it was close. The Muckross Park Hotel is prime location when staying in Killarney. I loved that Muckross house was literally across the street and walkable (under 30 minutes since the house is deep into the property). But the proper gate to get into the grounds is right across though and that was perfect. The national park with the famous waterfall is also super close. If you want to get into downtown Killarney with the shops and restaurants is also an easy 10 minute taxi. So for that location is key here. I would also say staff were very friendly and hospitable. We were always welcomed coming in and out. Front desk never had long lines for a quick question. The gentlemen working the tourist desk were also friendly and helpful. The rooms were more like 4 stars in my opinion. A little outdated but we had a good view of the entrance which was pretty. The bed was a little too hard for me but some might like that. Bathrooms were nice though. Kind of a toss up on what I liked and didn't like in the rooms. We only got room service one night but the food was really good! Surprisingly we had a really good cheeseburger. There is a 12 euro charge for them to bring room service to you but that's basically the tax and tip so we didn't mind much. Heard one gal complain at the front desk which is why I note it. However, they disclosed this over the phone when you call for room service so I felt it was transparent. The biggest reason for giving this hotel 5 stars is the spa and spa area are fabulous for the most part. Maybe more so I should say the massages are amazing! I had Natascha who gave me the best message I can remember. She really focused on my feet and legs which felt so good after travels and walking. Most places skimp on this area even when I ask for more attention there but not her, she was amazing! Also the price seemed reasonable for the amenities and how great my message was. I'm telling you if you are getting a massage here definitely ask for her, so kind and wonderful at her trade. My only complaints with the spa department were how cringe the bathrobe situation was lol. Unless you are a man or women size medium or smaller you definitely won't be able to fit into the robes they offer at the spa. For me and so many others there was no way to close your robe completely. I saw a lot of flashing happen lol. Had I not been wearing undies (sorry TMI) I literally would have been majorly miffed to have to either just wing it or go back up to my room to change. So strange, I've never been to a spa that didn't offer variation of robe sizes. Okay I harped on enough about that but just wanted guests to be aware or hopefully for spa management to make those changes. Again, though the massage was 10/10 so it was all worth it.

Beautiful hot l with excellent service. We took advantage of the free bikes and spent a lovely morning riding a few miles in the park! We then had lunch in monks lounge. Then they have a full service spa which was lovely. All around great experience with lots to do!

This review is strictly for Monk's Lounge. We stopped in after our very long morning of hiking Torc Waterfall, walking to Muckross House, and taking a Jaunting cart back to the waterfall...we were starving, and it was just barely 11:00am, so nothing else nearby was open. We were seated right away, wherever we wanted, and it was empty (as they'd just opened). In retrospect, we really should have sat by the fireplace, as it was a cool morning, and sitting by the fire would have been incredible. Our mistake. We ordered a couple of drinks...I got the prettiest cocktail I've ever had, and I'm really sad that I can't remember what it was called. It was really good. Light and refreshing. We also got scones, as they weren't serving food besides scones yet. The scone was amazing. Maybe I'm just saying that because I'm obsessed with scones...because every single one I ate was amazing...but I digress. When noon rolled around, we ordered some food: seafood chowder and a steak sandwich. The chowder was flavorful but thin. It was less like a chowder and more like a cream based soup...not thick enough to be a chowder. The steak sandwich was ok. It was a little hard to bite into for me (really large chunks of steak that didn't tear easily), but again, it was flavorful. Service was polite, but a bit aloof. All in all, the reason for only 3 stars was that it was really kind of expensive for what we got, when the quality of the food (besides the scone) was just kind of "meh." I wouldn't say "stay away", just maybe come in for cocktails, tea, and scones, and skip the other offerings.

Hotel review: booked a Jr Suite also have friends in a Jr Suite on another floor. This hotel is suppose to be 5 star and we booked a suite. Our room is not 5 stars and is not up to my standards for a suite. Very low ceilings, bathroom has a large tub but very small shower and a very small WC. The view is out of the front of the hotel over looking the parking lot and arrival drive up. The room AC is moderate (probable reason there is a floor fan also in our suite). The bathroom needs updating and has cracks in the sink. The description of Jr Suite is nothing like what is described. We both booked on same day back in December. It's not a bad hotel but again I'm rating this as not optimal for a 5 star hotel that I booked a Jr suite. Our friends have a much much better suite that's semi-updated and large bathroom and open seating. They also have a walkout balcony. They had an updated bathroom with larger shower and a toilet without a small closet. They even had a room gift with wine and chocolates in their room. We paid the same yet our room is far substandard. Really feels awful to know you are paying the same yet getting so much less. Yes- we complained and the staff was nice but was unable to accommodate any changes. They did give us wine and chocolates and said it was some how overlooked. (Since our friends had on their room and we didn't). No rate changes just an apology that it's an old hotel and the rooms are very different. Warning/tip: If you stay here and pay a price for 5 Star please know what room you are getting! Rates should be different for not updated rooms with lesser views and amenities.

Highly recommend staying here if you are visiting. I really enjoyed my time here. The service, amenities, and the food were all so lovely. The food was quite delicious. We decided to add the breakfast buffet for our stay. The breakfast is buffet style. Their Irish breakfast is wonderful especially with the scrabble eggs if you want to add a little twist to your full Irish breakfast. They also offer yogurt, pastries, juices, and cold cuts for their buffet. The service is so wonderful. Everyone is so friendly and wagered to help. I really enjoyed taking to the concierge they were always so helpful with activities and booking our appointments. I highly recommend going to the spa everyday that you stay! It's so relaxing and rejuvenating. I loved the spa soo much.

The service is just beyond horrible. We had a suite and it was miserable nights. The heat came on constantly and when we wanted it cooler we kept having to get up and open windows and doors. The water in the bathroom cannot be used simultaneously. The customer service is just terrible. People were sick from the breakfast eggs. One guy lost two days of his family trip to food poisoning. There is not a trash can to be found anywhere. Not a bellhop. They are rude and they treat you like you have no business being there. They know nothing about customer service. The food is horrible. Stay somewhere else!

We paid ~$300 for a night in one of their lower level rooms. Although it was by far our favorite stay of our trip, there were a few things that could have been better given it's 5 star status. To start with the good: service was great/friendly, the amenities were wonderful (we went to the sauna area twice, breakfast was included and was quite good, the hotel pub was decently tasty), we liked the location (walked over to the park, abbey, and manor which was convenient), parking is free, and we appreciated having a king size bed. However, the room wasn't in the best condition and there were damages on multiple pieces of furniture. Walls were thin and we could hear everyone in the halllway. The hot tubs weren't hot in the sauna. Our view was of a roof and parking lot. You had to have reservations for all meals and sauna time. We could not figure out how to get the towel warmer to work. We also struggled with the nespresso. Again, we really did enjoy our visit but I do think some improvements should be made to make it worth the high cost and 5 star rating.

Beautiful area! We stayed as a family of four in the apartment's on the grounds. Clean and spacious. Ate dinner at Cologan's which was good. Also ate breakfast both mornings at the hotel. Worth the price. Food was delicious and the continental area had a lot of options. We ordered off the menu and also partook in the continental.

Unfortunately we were very disappointed with our stay at Muckross Park Hotel and Spa. We are frequent travelers and often stay at 5 star properties. We did not feel that Muckross Park met this standard of rating. While most staff were very friendly and accommodating, hence the second star on this rating, we have several complaints about our stay: We found the decor throughout the hotel to be dated, and we found there to be a musty, stale odor in the corridors during our stay. There were faux floral arrangements throughout the hotel which we didn't feel were in keeping 5 star hospitality. When ordering food at the Monk's Lounge, the waiter verified our order with us on two separate occasions but still delivered the incorrect items to two members of our party. While the food was fine, it was not what had been ordered. We were in a rush so unable to send it back. We found the Monk's Lounge to have an overpowering odor that put us off from returning for afternoon tea. On one evening we attempted to dine at Major Colgan's. While we did not have a reservation, we observed that multiple tables were available. We asked to be seated in a quieter section as one of our party was hard of hearing. We were told that we could not be accommodated and had only the choice of a table directly in front of the loud, live music. The hostess was unwilling to make any exceptions on our behalf so we were unable to dine there. Additionally, we felt incredibly mislead by the representation of Muckross Park Apartments which are advertised on the hotel website as self catering accommodations for up to four people. We felt it was not sufficiently clear on the website that this property is rated separately from the hotel, and that the quality of these apartments does not match the hotel. The apartment that was used by our party had dirty carpets with cigarette burns, areas where the paint was peeling from the walls, cracked tile and mold in the bathroom... We do feel that the Muckross Park could and should be clearer in their communications about this property to prevent other people being so disappointment in the future.

Beautiful historic hotel. Well appointed rooms with very comfortable beds. First class service. Highly recommended.

I loved that the hotel is on the outskirts of town, basically on your way into the park. It is right across the street from the entrance to Muckross House and Muckross Abbey and since they provide house bicycles to guests for free, you have no excuse not to get out and tour the countryside. The rooms are comfortable and quiet and they everything you want in a hotel. One exception was they didn't have an ATM. We did not sample the spa, but from the comments made by other guests at the hotel, it's quite nice. We did have the afternoon tea which I recommend. You have two choices...traditional and sweet. We had the traditional tea at around 4pm and we didn't need to eat dinner. The finger sandwiches and sweets were tremendously good and I added a glass of Prosecco. The only kind of wonky thing was they didn't give us a choice over which tea we wanted to drink. We were essentially given black tea. Just a few hundred meters down the road, you can hire a carriage to take into the park near Muckross House and Abbey and if you so desire, there's a gent down the way who has several horse saddled up for a quick ride in the countryside. We didn't have much time or we would have taken in the beautiful and dramatic Saint Mary's Cathedral. This, however is the beauty of discovering a country for the first time. You know where you want to go when you return. This is a lovely hotel which I recommend based on its location and overall comfort.

Luxurious, reasonably priced, great location. Likes: this resort is located very close to Killarney national Park and is a great place to set out for the ring of Kerry or in the Dingle Peninsula. The rooms are spacious and well appointed. There was even a rack to warm my bath towel on! The spa has many extravagant features that made it incredibly comfortable. We climbed the highest peak in Ireland and found it wonderful to come back to the spa at the end of the day. I was absolutely blown away by the way many food options at their free breakfast buffet. It was astounding! The staff are very friendly and we had a very comfortable experience here. It really could not have been better! Dislike: I believe that every business and human being can grow from constructive feedback. I think the only constructive feedback I have is to extend the hours that the spa is open. Most spas or hotels I've been to in the United States keep the swimming pool or spa open till 9 or 10 PM. If you do a bus tour of the ring of Kerry you won't get back until 6 PM and will probably need a little food before going to the spa which closes at 8 PM. It really doesn't leave much of a window for people to explore the surrounding beauty & be able to recuperate in the spa. I think most people come here to explore the area, not just stay in the hotel the entire time. Anyway, that is my only constructive feedback. Other than that we had an amazing experience!

If you stay in this area, stay here! This is the most beautiful and welcoming hotel I have ever stayed in. It's extravagant without being snooty. The staff are wonderful and will cater to your every need. It is decorated so tastefully and beautifully. The room was absolutely perfect. It was large and well laid out. It had everything we could've possibly needed for our stay at our fingertips. The breakfast inside the hotel was absolutely amazing. The selection and quality of the food was better than anything we had for our entire trip. If you plan to use the spa services or pool, plan ahead. Even for the swimming pool you will need to make a reservation. We did not have a chance to do that while we were there so I am unable to give you information on those things although the pictures and descriptions looked fantastic.

This is one of the cleanest hotels we have visited in Ireland. We came for the spa package and not only was the spa well maintained and a great bargain- it included a beautiful high tea. One of the top 3 I have ever had in my life! Would highly recommend if planning to visit this area.

This is clearly an institution in the area, and I'm a sucker for these older hotels with long traditions. While the hotel has a history, our bathroom had been fairly recently renovated and had both a tub and a separate shower -- and for you folks of the tall persuasion, I'd say the shower head was 6'6" tall or so. The rooms were very plush, with bed canopies and thick drapes. I requested and received a feather-free room. The staff were very helpful. At their suggestion, we took a "jaunting" trip through the park - a tour by horse and carriage, about 90 minutes and about Euro 40. We found that to be most enjoyable. Breakfast at The Yew Tree was very nice. And dinner was very good -- see my separate review. A top notch experience. 5-star? Almost, but not quite -- can't really put my finger on why.

We stayed here for two nights in April 2013 and LOVED it! The staff was helpful and friendly; the valet even parked our car for us at no charge when we arrived in the middle of a rainstorm. Our room was quite spacious and the bed super comfortable. The front desk clerk was also great and gave me really helpful ideas of shops to check for a special baby shower gift, even outside Killarney. The bathroom was sparkling clean, and it was the only hotel we stayed at in Ireland where the bathroom was stocked with wash clothes without having to request them specially. :) Breakfast was BY FAR the best of our vacation - both mornings we got a tiered platter piled high with fresh baked goodies and brown bread to complement the excellent buffet spread of yogurt, fruit, cereal (yummy meusli!), and made-to-order hot items. The pancakes were most similar to Swedish pancakes or crepes, quite tasty. The hotel is just across the street from the Killarney National Park, a few miles out of town, so it is very quiet at night and also near the park for scenic jogs (though you may end up running on the road). The adjacent pub is not bad, either. A bit pricey for pub food, but the food offerings are a little more upscale/gourmet than most pubs and you don't have to leave the hotel to eat there! The dessert sampler platter was YUM.

I'm a tourist from USA. We can with a group of more than 25. We been in Ireland for more than a week. Everything has been so perfect until we arrived here at Muckross Park Hotel. Hotel is beautiful, service is super but we came to have dinner at the Major Colgan's Restaurant and the service the worse we ever experienced here or any other part of the world. It took them one hour and a half just to give us the salad and or soup. It took another hour for the main dish to arrive. We almost walked away. We complained about the waiting but they only told us that it was coming. Will never recommend this place. Seems that they don't have a good management. We took 2.25 hours to get our food. It's sad because we wanted to have a great time but our people were very upset for the "Poor Service ".

Great hotel this place is 5 star all the way !! A true gem ! I could not be more pleased with my stay here it's the best hotel we have stay in yet. The breakfast is great and the staff was outstanding. A+ 5STAR !!!

Booked our vacation through an agency and found ourselves at the muckross park hotel and spa for 2 out of the 3 last nights in Ireland. I thought we were at the wrong place at first it was so lovely! The staff is exceptional and so well informed they helped us book a day tour and Lenur was so helpful and described our tour to us because he had taken it recently! It was such a good choice and we had such a great time on the tour. The hotel also has a fancy restaurant and a pub that has music from 5-9. The pub is used by local and guest a like so it's nice to mix. The hotel is a short taxi ride away from City Centre and the staff can point you where to go. The rooms are nice and anything you need is right there. Rooms come with water, robes, option of a mini bar, tv, A/C and anything else you may want(I've noticed some of these aren't included at other places). I would would HIGHLY suggest a visit to the Muckross Park Hotel And Spa and will be returning here very soon!!!More

Of the 4 places we stayed on this trip this was definitely our favorite. Teddy the concierge was super helpful and entertaining. The decor was classy and had plenty of Irish character. Molly Darcy's pub and restaurant is right next door, and Killareny National park is directly across the street!

This is a beautiful hotel with fantastic Spa, cozy Lounge, bustling pub, excellent restaurant, and lovely common areas. The room was large and quiet with a huge tub for soaking in after a long flight and a very comfy bed. Room service was prompt and they have tasty tempting cookies and juice in the lobby when you come back in from a day of sightseeing and walking through the gorgeous forest across the way. The staff were Very helpful in arranging tours and transportation and suggestions for meals in town. The Yew tree restaurant is a must visit!

Beautiful hotel! We were greeted as soon as we pulled up by the staff. Rooms were clean and very comfortable. Would recommend this hotel.

spa open only 9 to 8, so the hot tub is off limits early and late. Room is FREEZING, in spite of setting thermostat for 24, 25, 26 C. Laundry service no better than a "wash and fold" that a student might use, but 4 Euros for a shirt returned wrinkled and poorly folded. This is an ambitious development, but hardly a first-class hotel. It is, however, quite convenient to the Killarney National Park's jaunting cars. The on-site pub is also serviceable, if fake.

Loved this hotel, we were only here for 2 days but once my head hit the cloud of a pillow on the king bed I didn't want to go to another hotel the rest of the trip. Killarney is one of the most beautiful areas in Ireland. The hotel is situated right in Killarney National Park. The hotel staff was excellent with recommendations, helping us to our room and everyone was super friendly. The spa was complimentary to use, there is an outdoor wooden hot tub which sits in the backdrop of the gorgeous landscape of Killarney. It was awesome!! The porter arranged a evening jaunting car ride through the National Park, Muckross house and Torc waterfall. Absolutely breathtaking. Can't wait to go back, I might never leave!

Love this hotel. It is beautiful, great location, and staff is EXCELLENT. Teddy is so sweet, I would come back here just for him and the wonderful hostess in the restaurant!