Cat N.
Yelp
i absolutely HATE leaving bad reviews, as i am a huge supporter of small businesses in and around my community, however, i feel like this must be made known because there is something terribly wrong here. let me just first start by saying if youre on the fence about ordering from this place, and want to try it for the first time, then you probably should NOT order from here, and here's my experience for why you shouldn't.
i had ordered a nutella pizza on uber eats. then, AFTER i placed the order (stupidly), i was reading the reviews about the food being awful, inedible, and the theory that people were being paid to leave good reviews. i was thinking "crap maybe i should cancel the order", but i said "no, let me try it out, im really in the mood for nutella pizza" (lol).
it came quickly, probably because i live about 8 mins down the road, but, upon opening the box, i saw small black pieces underneath this marshmallow fluff. i thought to myself "what is that ?". i picked it up, lo and behold, it was graham cracker pieces !!! BLACK PIECES ! then, upon further inspection, i realized the long sticks of black stuff was burnt nutella !!! BLACK STICKS ! i immediately knew those yelp reviews were accurate and kicked myself. trying to swallow my pride, pun intended, i reluctantly ripped off a piece of pizza, which didnt come off easy, and tried to bite it. key word 'tried'. it literally didnt budge between my teeth, and i had to pull it out if my mouth, without any crust, only burnt toppings. absolutely awful.
the real problem here is not that they burnt the pizza and the chef/cook needs to be retrained. the problem is that they knew the pizza was burnt and had the audacity to send it to my house anyway. what ?! if i was the business owner i would be absolutely embarrassed that i was allowing this to leave my door. yes, everyone can make a mistake or two. but apparently they sold awful product items to many other multiple people who have left bad reviews as well.
please note, i am usually pretty objective when ordering from places, and discerning fake reviews from real ones. some times its an obvious disgruntled ex employee or maybe a competing restaurant. please trust i have no motive for leaving this bad review other than to warn people NOT to waste your money at this place. trust the reviews ! see the pics !