KennecteD ..
Yelp
Just want a neighborhood hardware store should be very warm and welcoming. I walked in looking for something to repair my "granny cart". Yes, I rock a granny cart! :-)
Nice salespeople, who are friendly and eager to help, impressive selection of home, hardware, garden, paint, electronic or plumbing supplies, with reasonable prices and a hidden greenhouse in the back of the store. The store itself looks much smaller from the outside than it actually is.
Although, I was not able to find a "nut" (no pun intended, so no comments from the perverted peanut gallery) or "bolt" for my cart. The sales person went out of his way to help me, but told me my cart could not be repaired. I inquired if they had any carts to replace my cart. He showed me three carts on display, high up on wall. He pulled the sized down I wanted and I tested it out. When I stated I thought something was wrong with the wheel but I liked the size, style. He said, "Oh, that's just the display, I only pulled that down for you to test it out". I thought that was the cart I was going to buy. Once I told him I liked it, he then asked me if I had a color preference. Without notice, he disappears and two minutes later, he returns with a brand spanking new state of the art pimped out granny cart that would make Xzibit proud!
While I was in the store, there people being helped who needed keys; paint sample, flowers, seeds and other greenery. I felt like anyone can come in, ask a question and be offered quality customer service without a condescending attitude.
I only give it four stars instead of five because a couple of sales looked to be new and not quite a knowledgably as the guy I that helped me.
This is definitely a local business that should be supported!