Kris Saradpon
Google
I normally would have emailed management directly, but since there is no contact email listed on Muzita Abyssinian Bistro’s website, I’m leaving this review instead. Our experience on August 30 around 12:30 p.m. was extremely disappointing. It took nearly 15 minutes before the server, who was also bartending, even brought water or took our order. On a hot day, the waters had no ice, and I eventually had to get up multiple times to refill them myself. When I asked to leave a pitcher at our table, I was told they only pour drinks for guests, which set the tone for the rest of the visit.
Service remained inattentive throughout. We waited over 45 minutes for our food, had to ask multiple times for plates and utensils (and were only given four for a party of six), and even waited far too long for berbere sauce we requested early on. Someone in our group ordered a Coke that was flat, and when we mentioned it, the server argued it was fine. In my experience, restaurants usually don’t change CO₂ tanks proactively, only after customers complain, and serving a flat soda simply reinforced how little care was given.
When the food arrived, it was wrong and poorly prepared. We had specifically asked for no mushrooms due to a severe allergy, but mushrooms were in the Zigni Siga (see photo). This is a serious food safety concern. We also asked for the dish to be mild so children could eat it, but it came out extremely spicy and the beef was very tough. On top of that, $6 for about two tablespoons of rice and $5 for the same amount of cucumber yogurt felt unreasonable.
Finally, when we raised these issues, the server’s response came across as dismissive and condescending. We even asked early on for the automatic gratuity for six people to be removed, yet it was still charged. Between the poor service, food safety mistakes, dismissive attitude, and unreasonable pricing, this was one of the worst dining experiences we’ve had in San Diego. I hope management takes this feedback seriously and improves training, because guests deserve far better.