Darya Poliyenko
Google
TLDR: half of the food we ordered tonight was literally RAW and the ramen is literally worse than what anyone could make at home with packet noodles.
We used to eat here all of the time, but today we made an order for pickup - curry ramen, miso ramen, chicken karaage, tempura shrimp, gyoza and takoyaki. The chicken karaage and takoyaki were raw, and the tempura shrimp smelled like old shrimp that had been left at room temperature for too long. Previously (under different ownership, apparently), their ramen bowls looked genuinely homemade and worth paying for. Now, the ramen appears to be the same kind you can buy from Hmart, and for the curry ramen, they clearly just add a block of golden curry paste to the same dashi-based broth that they use for other ramen, considering the chunk of curry block was congealed to the bottom of the broth container when we got it. When we tried to get a refund on the RAW FOOD, they first tried to insist that chicken is "supposed to be pink like that, that that's *authentic* (my husband has lived in Japan and even if you haven't, you know it isn't). On the matter of the takoyaki being undercooked, they insisted "it said to cook it for 4 minutes" as if this is the first time they've cooked it or something, which is WILD because we don't own a restaurant and STILL own a takoyaki maker that we FULLY COOK the takoyaki on. God forbid we wanted to be lazy and order instead of cooking our own octopus today. They forced us to call Doordash, insisting they couldn't, at which point DOORDASH said they should have been able to initiate the refund, and turns out this is their second strike with doordash for such a problem this month alone (which coincides with new ownership taking over based on other reviews)! We wouldn't have gotten a refund at all if it wasn't for the kind Doordash employee. Truly a disappointment after the years of good quality we had gotten used to. Go to Osakas or Tasuki if you want this food, don't waste your money here just because of the "nice remodel".