Valeria C.
Yelp
DISCRIMINATION AND BILLING IRREGULARITIES AT MYA RESTAURANT!
I am writing to express my deep disappointment and concern regarding my recent experience at MYA Rooftop Restaurant. This review highlights potential discrimination and billing discrepancies encountered during my visit, raising serious legal and ethical concerns.
On the evening of December 31, my son and I visited MYA Rooftop Restaurant to celebrate the New Year and my son's birthday. At 11:30 pm, I requested birthday greetings, a customary practice in most dining establishments, especially when celebrating special occasions with pre-arranged festivities. Regrettably, our experience was unfavorable when the manager, realizing our non-Armenian background, prohibited the DJ from extending birthday congratulations to my son. This incident suggests a disturbing correlation between satisfactory service and one's ethnic background, potentially violating California laws prohibiting discrimination in public accommodations.
California law prohibits discrimination based on nationality or ethnicity in public accommodations, including restaurants. The alleged discriminatory conduct at MYA Rooftop Restaurant is disconcerting, and establishments must uphold the principles of anti-discrimination legislation.
In addition to the discriminatory incident, I would like to draw attention to billing irregularities that further compounded the disappointment. I made a reservation fifteen days in advance, adhering to the restaurant's policy of a $50 per person advance payment, totaling $100. This prepayment was anticipated to be deducted from the final bill, including a 3% kitchen charge, an 18% service charge, and applicable taxes. However, despite these specified charges, the prepaid amount still needs to be refunded upon settling the final bill.
Furthermore, an incorrectly prepared fake A5 Wagyu dish was returned due to substandard cooking and taste and needed to be removed from the final bill. The quality of ingredients, exemplified by a purportedly fresh truffle, was revealed to be canned and excessively firm, and the misrepresentation of Toro as Chutoro raises concerns about the transparency of billing practices. Each item was invoiced at a premium, notwithstanding its failure to meet the advertised high-quality standards.
These issues collectively underscore the need to thoroughly examine MYA Rooftop Restaurant's adherence to anti-discrimination laws and financial transaction transparency. The potential intersection of discriminatory conduct and billing discrepancies raises serious legal and ethical questions.
This experience has left me profoundly disappointed, and MYA Rooftop Restaurant must take immediate and appropriate measures to rectify these concerns. I hope the establishment will address these issues promptly, ensuring fair and equal treatment for all patrons, regardless of their background.
I felt deeply disappointed, and I think anyone wouldn't want to back this place.