Alexander K.
Google
Nami Beef & Reef delivered one of those rare evenings where everything clicks – food, service, atmosphere – and Justyna turned a great dinner into an unforgettable celebration. This was easily a benchmark experience for both hospitality and Japanese-inspired cuisine in Kraków.
Service by Justyna
From the first minute, Justyna was not just “our waitress”, she was the quiet director of the whole evening – present without hovering, reading the table perfectly, and always one step ahead of what was needed. She navigated the extensive menu with ease, explained dishes in a clear and engaging way, and checked in at exactly the right moments, never breaking the flow of conversation.
What stood out most was how genuinely she cared: from remembering preferences, through calm, unhurried explanations, to her sense of humour that instantly put everyone at ease. She treated us less like another booking and more like personal guests in “her” restaurant, which is rare even by Michelin‑guide standards.
Care for our Shiba Inu
An unexpected highlight was how kindly the team – and especially Justyna – treated our Shiba Inu. Instead of the usual “you have a dog, that’s a problem” attitude, there was consideration, flexibility and real warmth, making us feel welcome as a family, not just a couple with a pet.
Water, a comfortable spot and zero fuss: it sounds simple, but anyone who dines out with a dog knows how exceptional this level of effortless, dog‑friendly hospitality is. Thanks to that, we could actually focus on the food and celebration, knowing our four‑legged troublemaker was also being looked after.
Food and menu guidance
The menu at Nami is broad, built around sharing plates, robata‑grilled beef and a serious sushi selection, so having someone like Justyna to guide the choices made all the difference. She helped structure the meal in waves – lighter bites and sushi first, then richer robata dishes, then a sweet finish – so nothing felt heavy or repetitive.
Every recommendation hit the mark: beautifully executed sushi, perfectly cooked seafood and deeply flavoured beef that genuinely justified the restaurant’s reputation and place in the Michelin Guide. Portions and pacing were spot‑on, with each plate arriving as if choreographed, giving time to enjoy every flavour without ever waiting too long.
Secret birthday dessert
The absolute emotional highlight was the secret dessert for my wife’s 30th birthday. Quietly coordinated by Justyna, it appeared at exactly the right moment – no awkward fanfare, just a thoughtful, beautifully plated gesture that felt intimate and personal rather than generic.
In a restaurant already known for polished sweets, that extra attention transformed dessert into a memory: a small celebration on a plate, tailored to the occasion and delivered with genuine warmth. It was the perfect closing note to an already exceptional evening.
Overall impression
Nami Beef & Reef is, without exaggeration, one of the top spots in Kraków for anyone who values meticulous Japanese‑inspired cuisine, elegant design and a buzzing yet refined atmosphere. But for us, what will always define this visit is Justyna – her professionalism, empathy and instinct for hospitality elevated a great dinner into a truly epic night out.
If you are planning a special occasion, want to be guided through the menu rather than guessing, and appreciate service that is both precise and genuinely human, asking for Justyna at Nami is the smartest decision you can make.
