Nan Xiang Express - Boston Chinatown

Yum!! Came here on a weekday for lunch and it wasn't busy! We ordered at the counter and then found a spot to sit. This used to be the old gourmet dumpling house so the seating area is pretty small. They offer self serve water and tea. The tea actually wasn't too bad. We ordered the pork soup dumplings and the spicy beef soup dumplings. Both were very good! The order took about 15 minutes to prepare. There is vinegar, soy sauce and chili oil at the tables. The chili oil was very fresh and the chilis had a nice crisp to them. The dumplings had enough flavor that you really didn't need to dip in any sauce. Soup dumplings are on the smaller side but expected given the price point. A quick fix for soup dumpling cravings. Looking forward to trying the other dishes!

This review pertains to a visit I had to this location earlier today. The staff was very nice and helpful as I ordered, it was after I sat down and discovered a health/safety issue that things were not dealt with properly. I didn't realize things were going to continue being dealt with improperly after bringing it to the staff's attention, and it makes me wish I stopped eating my food after that, as I wonder what else doesn't get dealt with properly. I was sitting at a table, pouring vinegar or soy sauce into my container, when I saw something that looked like a small grain of rice fall out. I was about to take it out and continue eating, but it looked too much like a worm. I looked at it for a few seconds and it didn't move, but gave it a few more seconds and it started swimming. I went up to the counter and quietly told one guy behind the counter about the situation and which bottles I poured it from. He took my container and brought it back to the kitchen, came out, and didn't say anything to me. Next, my food came out and I asked the (second) guy if the sauce which it came with was from a fresh container. He said something along the lines of sounding like yes and walked away. Sadly, I decided to eat my entire meal without any sauce, not wanting to risk it. All this time, no one came to my table to deal with the soy sauce/vinegar containers on my table which had contained the worm. At the end of my meal, I decided to go to a THIRD worker and explain the situation. He said he did something to deal with it. I didn't understand this, because the containers were on my table and no one did anything to them. I left shortly after this, seeing no one take any action, and no one taking it seriously. Is this such a common thing that they don't care? I don't understand this reaction.

We wanted to get something in Chinatown, and I read good reviews on this place, so we stopped in. We ordered at a kiosk, but I realized there was also a counter to order at afterwards. We wanted to try a few things and ordered the cucumber salad with garlic (which was a bit watery, but fresh) scallion pancakes (which were good, but a bit bland), Pork pot stickers (they were good) and vegetable pan fried crispy noodles (they were good, filled with lots of nice mushrooms. There was tofu in it, too - not a fan of that). All in all, it was just ok, I don't get the hype. It wasn't even that fast for fast food. I wish I had chosen a tradition type of Chinese Restaurant. I did like that they had free tea and water that were self serve. There was also sauces at the table including chili oil, which wasn't even very spicy. Maybe I ordered the wrong stuff, should've ordered soup dumplings I guess.

I'm still reeling from our incredible experience at Nan Xiang! The dumplings were truly out of this world, and I can't wait to go back for more Here's what we tried: * Pork Soup Dumplings: Absolutely delicious! These rival Din Tai Fung's famous soup dumplings. A must-try! * Pork Pot Stickers: I might have loved these even more than the soup dumplings! The 5-spice flavor added a nice warmth. * Beef Stuffed Scallion Pancakes: Decadent and amazing. A bit indulgent, but totally worth it! Other Perks: * Complimentary hot tea and soy, vinegar, and chili oil at the table * Fast and easy ordering through the app or in-store iPad * Dine in or take out - your choice! * Tip: Download the app for a first-time discount Initially, we were concerned about the casual, fast-food vibe and disposable containers. But, honestly, it added to the charm! We ended up loving the no-frills experience. Nan Xiang, we'll be back for more!

Flavors - 4.6/5 Textures - 3.5/5 Presentation - 3/5 Value for Money - 3.5/5 Would return? Yes Must-try: chicken & shrimp Siu Mai Amazing flavors, lacking in execution, is how I would describe this place. My favorite every time I go is either the Chicken & Shrimp Siu Mai, or the wonton soup. The soup dumplings taste amazing. My problem is they are a bit soggy and overcooked, which make them break easily when manipulated. Also, they have almost no soup inside. The pork, shrimp and chive dumplings also taste amazing, but again the wrapper was completely falling apart from being overcooked. These also had a crazy thick wrapper and half of them came broken. I would eat them again just because they taste so good thou, but they lack that satisfying chew. Love the ordering through the app and that they have free water and tea!

Nan Xiang Express is a small sit down place located near the China Town gate in downtown Boston. This is a great find if you're looking to eat a quick and flavorful meal with another person. The average price of food is a bit expensive, but the quantities are great. The restaurant also provides complimentary hot tea in the back near the utensils. You can order at a kiosk or with a waiter in the front. The wait times aren't long and there's a small amount of dine-in seating in the restaurant. It is crowded though so be mindful when eating in. I ordered a chicken noodle bowl and the scallion pancake and my friend got the hot and sour soup with chicken soup dumplings. The scallion pancake was a decent size but it was very oily. The noodles were flavorful but lacked texture. The hot and sour soup was flavored well and had tender pieces of tofu, but it's not something that I would order again. My friend would recommend the soup dumplings if you're looking for flavor, but she described the outside as dry.

An inauspicious looking place in Chinatown serves up some delicious food. They specialize in soup dumplings which were great. We stopped in for a quick bite and enjoyed the soup dumplings as well as the Shanghai stir-fried noodles. You order at a kiosk or at the register and after a short wait the food was ready for pickup. Fresh, delicious and reasonably priced. Recommended!

This is a really small busy restaurant with only around 7 small tables for dine in (not the best spot to linger and chill here with your friends). When you step inside, you can place your order using their kiosk or in person at the counter. Highlights: XLBs: We tried out few of the different XLBs here including their signature pork, crab with pork, and their spicy beef dumplings. The pork and crab/pork XLBs had a decent amount of soup in which the flavor of the filling is on the lighter clean side. If you prefer your XLBs to have more of a flavor kick, this is not the place for you. I also didn't like the dumpling skin as it had a somewhat mushy and sticky outer top layer. I did appreciate that they do a spicy braised beef XLB here as this is not something you would typically see on the menu at other restaurants. The spicy beef dumplings were much more flavorful than the other ones. Signature Fried Rice: This was really bland. Made me wonder if they had forgotten to add salt and MSG. Taiwanese Spicy Braised Beef Noodle Soup: This was excellent! The broth was rich and flavorful, and the beef was tender. My only advice would be to make sure you eat this right away as the noodles will get soggy pretty quickly. While this location is not as good as the other two locations that i've been to in NYC (especially when it comes to the XLBs), the food here is still solid.

Food was good, some food came out surprisingly fast (veggie rolls, soup, scallion pancakes) but the veggie dumplings took quite a while. The flavors seemed off for all items: veggie dumplings tasted like mint and lemongrass (not good), the veggie rolls tasted like celery, and the scallion pancakes needed more scallion and flavoring. The place was surprisingly busy, there are seats like at a fast food restaurant. Pretty clean. Price was excellent, I suppose you get what you pay for.

What a great addition to Boston Chinatown! I have tried Nan Xiang in NY and glad to see it expand to Boston. This is a fast casual dining restaurant. You can order from the touch screen menu or at the counter. I like the touch screen menu because you can spend time looking at all the different selections and make any additions and change your mind without feeling pressured! Once you order, you can choose your table while you wait for your food. This place is absolutely self-served. They have an area for you to grab your utensils and water/tea. Once you are done, you clean up your table. I actually like this concept, especially having gone to school in the area, I would have appreciated a restaurant like this at the time! The food is amazing! There is a variety of soup dumplings, dumplings, appetizers, rice dishes, and noodle soups. Everything was made deliciously. I tired the soup dumplings which the wrapper was thin with soupy umami pork filling! The wonton soup is also really flavorful. In addition, we tried the vegetarian noodle soup, hot and sour soup, Shanghainese rice cake, and pork fried buns. There is a wide selection of good quality dishes. I highly recommend this restaurant!

Look at me , using xlb as an acronym. Can't complain about this chain as much. Good and fast and easy dumplings. Im not a big fan of the vinegar combo but itll grow on you. I need to try the other foods, but the my make a meaaaaan pork xlb

An outpost of the decade-old Nan Xiang Dumplings from Flushing, NY, this venture replaces Gourmet Dumpling House that previously occupied the spot, but in a much smarter way of doing business in today's economy and lifestyle. Instead of trying to maximize profits by squeezing diners uncomfortably close like the last place, NXE's business is focused on self-service and takeout clientele. They kept a few tables (2-4 seats each) up for grabs, but be ready to fend for yourself as you would in a food court. Orders can be placed online directly on their website (presumably third parties too but I don't tread that territory), or at the kiosk on site if you are planning to eat in. Cutlery/napkins along with cleaning supplies are readily available at the self-service corner. The human-manned counter is for food pickup and occasional trouble-shooting only. They call your name or order # when your food is ready for pickup. Been there a few times in last couple months. Lunch time can be crowded but I guess we lucked out that time and got a seat pretty quickly. Online order of 4-6 things was ready in 15-20 minutes, just about how long it took me to walk over. Food has been great for all it's worth. Soup dumplings with crab can maybe use a bit more crab (taste it but faintly), not bad otherwise. Skin is on the thicker side, which I believe is the trademark Nanxiang style, and I do not mind one bit. Ningo (rice cake) was cooked to a soft perfection while maintaining some char flavor - even the veggie version is umami. Beef roll is a cross between Peking Duck (must be the hoisin) and Taiwanese scallion beef pancake/rolls -- delicious flavor combo. Pan fried buns and chilled cucumber were on par. Chili beef was the highlight - a lot milder in spice level than other places (which I appreciate), but the commendable part is that the spices and fragrance permeate through the meat (入味: the flavors have been infused). This is quite different than other places I've had, which seem to simply douse overwhelmingly spicy oil just to achieve the burn effect. This dish is definitely worthy of repeats, despite the slightly hefty price tag of $15! Looking forward to another return visit to try other dishes along with more chili beef!

I have had this in both Flushing and Boston now, and I would say the flavor of the XLB here is comparable. They came out piping hot, full of delicious soup. The wrappers were the perfect thickness, not ripping when you pick them up with chopsticks but not too thick. Good stuff. Sheng Jian Bao (fried pork buns) were also delicious. They were PROPERLY crisped at the bottom. A lot of places don't fry them enough, but these definitely had a good brown finish. I'm always craving good Shanghainese food. Even though the menu here is more limited, the XLB and Sheng Jian Bao are enough to fill that craving. I also want to try the Liang Mian Huang (crispy noodles) next time. Prices are pretty expensive. The standard in the Boston area is closer to $10 for 8 XLB. It's $10 for only 6 here. They are probably the best I've found in the Boston area, though.

Review #1300. I've been to the original Nan Xiang XLB in Flushing years ago. Happy that they now have a location in Boston. Happy that it's a fast casual express spot. The inside isn't too big, but enough for diners to come and go. You can place your own order on the kiosk or you can place your order at the cashier counter. The soup dumpling is very good. The udon noodles and pancakes were okay. If I were to return, I will stick with the soup dumplings for sure. The indoor air ventilation was just okay, not the best. Service is friendly, and they will call out your order number once your food is ready. Your food may come separately, whereas our soup dumpling came out later than the noodles and pancakes. Would indeed return, but likely early right at opening for best seating and dining experience.

Great food but pricey. I've had much more authentic Shanghainese food elsewhere, and would rate the soup dumplings and pan fried pork buns at a 3/5, but the noodles were fantastic 5/5. The other dumplings were pretty good at a 4/5. The food was pretty filling, and we ended up spending $30/person with some leftovers and very full stomachs. I dined at 6pm on a Saturday and the place immediately filled up afterwards. It's cafeteria style so you pay then your food is available at the counter. The staff don't regulate the tables much, so people who haven't ordered ended up taking seats while some people who got their food were standing and waiting for a table. Come early so this doesn't happen to you if you want to dine in. TLDR: decent food, slightly pricier, come early to beat the crowd for dine-in

Very fast casual place with limited seating. A lot of people opt for take out instead. Got the cucumbers, fried beef noodles, and soup dumplings (not pictured). Everything came pretty fast but soup dumplings take 15 minutes to prepare. I was decently surprised by how good the food is here and would come back again!

The "Express" style of this place almost gives me food court vibes because, as others have mentioned, everything comes in disposable containers and you bus your own tables. I came by on a weekday evening and the place was busy enough that the tables would turn over very quickly so the staff weren't cleaning the tables after customers-- the cleanliness of your table depends on how well the people who were there before you cleaned. 2 of us split a number of items, including the signature pork soup dumplings ($9.95), pan fried pork buns ($7.95), noodle with scallion sauce ($8.95), and pork and vegetable wontons in spicy peanut sauce ($7.95). The prices are all not too bad, but the portions were pretty small aside from the noodles. The soup dumplings were satisfyingly soupy. They were significantly better than most of the soup dumplings I've had in the city and I was glad the skin had enough tension to not break while I tried to pick up the dumplings. The pan fried buns on the other hand were a little disappointing. The meat filling on the inside was super tiny and not very juicy so all together the bun was very dry. The fried part of the bun also had the taste of old frying oil. I'm used to wontons in spicy sauce having a strong vinegary component to them so I was surprised to find that the sauce was mostly peanutty. The peanut sauce was pretty flavorful but I ended up adding some vinegar to it. Lastly, I wouldn't recommend the noodles in scallion sauce. I didn't taste any scallion at all-- the sauce mostly tasted like soy sauce. It was a big portion though, so it is probably the item that is the most worth its price. I think their pork filling is pretty tasty so overall I'd recommend getting their dumplings or soup dumplings. I'd skip on the pan fried pork buns or the noodles.

I was excited to try this spot as I've heard good things about their New York affiliated restaurants, however this place overall was pretty mid in quality while still being relatively pricy for their dishes. We came here for dinner and were lucky enough to snag a table while waiting to place an order - if you plan on eating in, definitely keep a watchful eye for tables. There isn't a ton of seating, but there always seems to be a huge crowd of people waiting to grab a table so being attentive would be really helpful. This spot is more of a self-serve, order then grab and go spot. I cleaned my own table and threw my own trash out so it's up to you as to how clean you want your space to be - otherwise, it's relatively well lit and the ambiance isn't too bad. This spot has a decently sized menu and overall, the food is decent, but lacked a wow factor that I think the hype warranted. The dumplings were okay for Boston, the buns were super small compared to what was expected, and the other dishes were decent. The noodles and cucumber seemed like better deals, however they really aren't the restaurant's trademark. Overall, I probably wouldn't come back of it were my choice, but I wouldn't vehemently disagree if a friend wanted to try. I think there are better priced spots for the same quality of food and less of a wait.

With so much hype surrounding this place. I had to try it. Unfortunately, it underdelivered. For a fast casual restaurant, it's a bit pricer than I would've anticipated ~$30+ per person. It's a small restaurant with only about 10 tables. We were there on a Friday night and it was competitive to get a table. If it's busy and you plan to eat in the restaurant, you will be hovering watching people eat, waiting to see which table will be done first and try to snag the table before another party. We got lucky and got a seat before our food was ready, but I'm not sure what we would've done had we not gotten a seat right away. We ordered: - Scallion Pancake w. Sliced Beef (This was the best thing we ordered) - Fried Veggie Spring Roll - Pork & Veggie Wonton in Spicy Peanut Sauce - Steamed Veggie Dumplings - Pan Fried Veggie Crispy Noodle I wouldn't reorder most of what we did order. I expected more robust flavors, which no dish delivered. That being said, there are still a bunch of items on the menu that have good reviews, so I would go back to try those. Tip: Order from front where the counter is, rather than standing in line for the kiosk.

I've been seeing this place all over social media so decided to give it a try on a cold rainy day. Inside there are two ways of ordering, with a person or at a kiosk. The line at the kiosk was shorter so I opted for that. I was there right around noon so they had not been hit by the lunch rush, and I was able to get a table. It's takeout style and everything comes in disposable containers. The service was fast. I got the beef soup dumplings and a shredded pepper beef noodle soup. The soup dumplings were a 10/10, however the noodle soup was missing the soup! They had forgotten to add the broth to the noodles so it was only thick, clunky noodles with beef on top. Overall, the soup dumplings are worth the visit and the price point, I would skip the rest.

The price is right and the soup dumplings are tasty. They're bigger, doughier / less thin-skinned, and lumpier / not as pretty as Din Tai Fung. Overall still enjoyable. I liked that they put thin slices of ginger in the vinegar dipping containers - very authentic. The name Nan Xiang also brings back fond memories of eating Xiao long bao there outside Shanghai, where they originated, as a poster explains. I also love their big poster explaining the best way to eat them. I definitely want to come back and try the noodle dishes, rice cake dishes, scallion pancakes (with and without beef), etc. It was very busy on a Sunday. It's not obvious that you can go up to the cashier to order as well as st the self-service kiosk.

What I love about this place is the amazing take out service! They package the soup dumplings in a cute paper container and they provide super cute utensils and napkins and everything that you need! I love how I can just order soup dumplings to go and sit in Boston commons and enjoy it there. The interior is also nicely renovated and honestly its so cute because they have so many dumpling cartoons with faces on them. I also like how they cute little instruction menus on how to eat soup dumplings. It is nice to see places educate people who are trying new foods rather than leave them in the dark. The soup dumplings themselves were decent. I got the pork and shrimp one. I couldn't tell if it was because we took the dumplings to go that made them not as good or if it just isn't very good. I ate the dumplings about 5 minutes after I go them and the soup was kind of already disappearing. I would have liked more soup in my dumplings but the flavor was definitely there! Overall, I will have to come back again and dine in next time around to get the full experience. The interior is so cute and the service was great. I need to come back!

Gave this spot another try after my initial experience on the night of their computer glitch. Sadly, it's not looking like it's going to be a consistent experience. I tried more dishes this time beyond the soup dumplings and was very underwhelmed. Most of the dishes lacked any nuance--the wonton in spicy peanut sauce basically just tasted like sweet peanut butter. The wonton soup was drowning in seaweed and was pretty flavorless beyond the seaweed note (which I normally like but it did not work at all here.) There was another dish whose name I cannot recall now that was basically a lackluster noodle stirfry. The exception was the braised beef soup, which was quite good both times! I actually enjoyed the soup dumplings more cold when I had to take my order home last time than I did having them warm dining in this time. Still, the soup dumplings are good enough and the only reason to go here. In terms of the service, due to the fierce competition for tables, they do not clean the tables between customers at all, so you are on your own with that. The ambience is loud and chaotic.

I was so stoked they opened in Boston but they fell short of brand expectations. Their dumplings can't compare to Nan Xiang in NY or other xlb places in town. To its credit, it is an easy and convenient place to get a quick and cheap dumpling/noodle fix!! I would go for the rice cakes and convience. The pork and crab soup dumpling were much better than the regular ones. The regular soup dumplings were not very flavorful and the skin was too thick and stuck together. Skip the spicy wontons, they were a big disappointment. I'm usually a huge asian cucumber dish fan but the flavor also fell short. The rice cakes was the saving grace- best dish!

Former gourmet dumpling house spot, Nan Xiang express did a great job renovating the place . It's more modern, clean and spacious. Upon entering you can order food by using the kiosk for take out or dine in option. If you would rather order from a staff, then you walk right up. The staff will call your order number and bring to the table when ready. I wished they have this instruction written somewhere because I sensed some confusion from customers. Many people did not order their food first before they wait for a table. I called ahead but you can't reserve a table. It's more of a first come first serve kind of place. After you're done with your meal, you can dispose your trash at the back. Please don't be that individual who doesn't clean up for next guests. Got the brisket noodle soup - earthy and spicy (more on the mild side) broth. If you are looking for lean meat, don't order. They were more tendons and fatty. Noodles were not over cooked. The spicy beef dumplings were AMAZING! I felt like drinking mala hot pot when drinking the soup! The regular dumplings were ok, could use more seasoning. Appreciated the thin chewy skin. Soy sauce, vinegar and chili oil available on every table. There are more on the back. I think adding ginger slices will enhance the dipping sauce for the dumplings. Even though you are dining in, you are served with disposable containers. It's not environmentally friendly and super wasteful. Hoping the restaurant can switch to regular bowls and plates later. Street parking only.

I was really excited by this restaurant since it's a major NYC chain that made its way to the US! The place is rather small and it's self-serving. You order on the kiosk and food comes out pretty quick! I ordered the Combo A, which included the Scallion Oil Noodle, Pork Soup Dumplings, and soy milk. The soup dumplings were full of soup and had good flavor! The scallion oil noodles were good but not a must-order. There are also restrooms available!

This place seems to be a crowd favorite, the restaurant remained full and had a consistent line the whole time we were here. You order at the counter and then they will call your number for order pick up. There was a large party seated when we arrived that took up a few tables but we were able to grab the small bar seats. The food arrives in to go containers which would be good if you did not finish and had to take your meal to go. There is a little station at each table with condiments like vinegar and chili oil. The soup dumplings were tasty, the wrapper was soft and not too chewy. The cucumber salad was crunchy and well seasoned (salty). We also got the pork and wonton vegetable soup. The soup is tasty with an added surprise of seaweed in it. I was very suspicious of the wontons because it seemed that they were not cooked thoroughly. It was a shame because the soup and the one bite I had were tasty.

This spot is popping! It has a very simple and clean environment. Quite busy when I went but the food came out quite fast. It's self seating but the tables come and go quite quickly. We ordered: Crabmeat & pork soup dumplings - for all the places in Boston pretty good, but the skin is a bit thick but still delicious! Pan-fried pork dumplings - skin is way too thick and overpowers the meat inside. Braised Beef Noodle Soup - the flavor is quite mild for a braised beed noodle soup. Needs a little umph! Adding some spicy sauce helps. Pork Fried Udon - this one was tasty! And there was a good amount of cut pork in it. Shrimp, pork & veg wonton in spicy peanut sauce - could add a bit more spice but the filling was flavorful and could definitely taste the peanut sauce! Passionfruit & Lime Green Tea - delicious! Not too sweet or sour. I'd get it again! Soybean milk - can't do wrong! It was good. 6/10 overall! The spot is nice and clean and service was fast. Food was more on the milder side for me but it wasn't bad. It's quite good for a fast food spot but I wouldn't go out of my way to eat here unless I wanted some fast soup dumplings.

Not a bad spot for dumplings but compared to Gourmet Dumpling house and the original Nan Xiang Xiao Long Bao in NYC, it was slightly disappointing. We got pork soup dumplings, pork chive and shrimp dumplings, and the pan fried udon with shrimp. The soup dumplings were not bad they were decent but I was expecting the ones from Nan Xiang Xiao Long Bao which were overloaded with soup didn't get deflated and tasted like they were made to order. The soup did not leak out which is a plus but they didn't taste like homemade soup dumplings which is probably expected for a fast service to go chain. Pork chive and shrimp dumplings were my least favorite because the dough was thick and almost mushy. The filling was fine. Pan fried udon was good the shrimps added nice flavor but they still were not tasting as fresh as the noodles from Nan Xiang Xiao Long Bao. Lastly, the only thing that is annoying is the seating situation. I personally think soup dumplings should be eaten right away and there's only 6 tables and it's first come first serve for the tables. If you plan on eating there you have to wait for your food and if there's no table available you have to wait or eat somewhere else. And not everyone sitting at the tables is mindful of the fact that people are waiting for a table to sit. I think this spot is decent I just wish it was slightly more authentic considering it replaced Gourmet Dumpling House.

This new xiao long bao/soup dumplings place from NYC opened so decided to try it. It's a order at the counter spot where they bring your food to the table. I'd come back for their crab meat and pork XLB/soup dumplings. Braised Beef Noodle Soup - the beef was tender and flavorful. The bok choy had a nice crunch to it. The broth was flavorful but wasn't spicy at all (the cashier mentioned it would be a little spicy). The noodles were very overcooked. Crab meat & pork dumplings - the skin was thin and the crab meat and pork filling was super flavorful. This one was my favorite! Pork pan fried buns - the bun was crispy at the bottom but a bit doughy on the inside. The pork filling wasn't as flavorful as the xlb/soup dumplings.

We ordered the pork soup dumplings, pan fried pork buns, Shanghai fried udon noodles and fried rice cake. The service was great and we didn't have to wait long even though this was busy!

I'm a huge fan of the Nan Xiang in NYC so I had to go here when they opened. Sadly, since it's an express location, the menu is much smaller and it's very casual fast food versus the more upscale version in NYC. The restaurant is tiny and there's only a few tables available and it's often packed with people inside. Immediately there is a self ordering kiosk in front of the door, but I recommend ordering directly at the counter since that's usually faster. Everything is self service as they have a table with utensils, napkins, water with cups, and trash can. Each table comes with chili oil and dumpling sauce. For food, the dumplings are thin skin and break a little too easily with light pressure. However, they overwise tasted delicious and I would recommend their signature pork and spicy beef dumplings. The braised beef noodle soup was also really good and if you order it to go, they separate the noodles from the soup so that it doesn't get soggy. I don't recommend coming here with a group of more than 3 or 4 people or finding a table will be difficult. Unfortunately since it was so busy I felt obligated to eat quickly and not linger around. There were a lot of people standing around after ordering that were waiting for a seat. It felt cramped inside. I recommend coming here at off times for a better experience so you don't have to fight for a table and don't feel rushed. They have an app that you can download to get reward points and get discounts on future visits.

The spicy wontons were good, but not spicy at all. I wanted to like this place really badly but the scallion noodles were so flavorless that I can't get over it - I had to pour leftover sauce from the wontons over my noodles to give a it a little more umph. The wait was not bad - the hard part will be scoring a seat especially if you're coming in peak hours.

Fast casual dumpling spot. Seat yourself and clean up after yourself (for the reasonable human beings). Order ahead, order on the tablet or in person. I've only ordered for takeout so my advice is the food is ready pretty quick. When you order online, they say it will take 30 min, but it's more like 10. Their text/email system is not accurate so if you don't want cold food just head straight there, don't be shy and pick up your food. Overall the food is great although a little pricey for how many dumplings they give you. We got the spicy beef soup dumplings, crab and pork soup dumplings, shrimp and chive, pork and veggie wonton in peanut chili sauce and the beef noodle soup. Definitely order the beef noodle soup and the pork and veggie wonton in peanut chili sauce. Hands down the best stuff there. The soup dumplings were fine, nothing amazing but it was probably because we ate it when they were warm instead of piping hot. The shrimp, pork and chive dumplings were forgettable. Came here a second time and only ordered the pork veggie wonton in peanut butter chili sauce and 2 beef noodle soups without any regrets. I wanted to try the pan fried soup dumplings but that would've been too much food and wifey wanted a whole bowl of beef noodle soup for herself. Don't confuse the beef noodle soup with the beef with peppers! They are not the same.

3.5 stars at most. I was really excited to try this place in Chinatown. Overall, it's not a terrible place but it does need some improvements here and there. My boyfriend came here before a movie date to have lunch. We were almost going to leave since there are barely any tables but luckily a table cleared out. We ordered up at the cashier but there are also kiosks where you can self order. Keep in mind that this is an 'express' location so they might not have whatever the menu in NYC has. It's also a smaller restaurant since they took over the old Chinatown's dumpling restaurant. My boyfriend and I tried the beef lo mein, the beef noodle soup, the wontons, and the sheng jian baos. The sheng jian baos and the beef lo mein were probably something I could go back for. I was a fan of the beef noodle soup - the noodles were a bit overcooked and too soft for my liking, which kind of killed the dish. The wontons weren't bad at all either. I would come back, but I hope that in the future they are a bit on top of cleanliness and the quality of their food items. The trash was overfilling and the tables should be serviced as soon as possible before new customers sit down.

the restaurant is pretty busy, so it's hard to find a table and might be a bit tight, but it works! plus the food comes out quickly and turnover is pretty fast so it wasn't too long of a wait. Also in general not too expensive for Boston, a bit small for portions but still filling. we got the pan fried pork bao and the pork soup dumplings. Loved the pan fried pork buns! These are the best I've had in awhile! They're actually crispy on the bottom and the dough isn't too thick so the dough-to-filling ratio is great. and also the filling itself is very fragrant and juicy and even has a bit of soup in it like the soup dumplings. The soup dumplings were pretty good too. They have vinegar and ginger and a spoon for the ~full experience~. The soup inside was tasty. Some of the other dishes didn't look as value but would go again for the buns!

This place is ridiculously busy, and if you want to eat indoors, you have to seat yourself. That'd be fine if the table to customer ratio were higher, if there were a line specifically for seats, or if there were some employee who'd help people get seated according to when they arrived, but no, it's kinda like there's a flock of vultures waiting for the next available table, and others (who arrived after you) will probably swoop in before you get there. It's a stressful place for a sit-down dinner, and going to a restaurant really shouldn't be stressful for customers. In sum, the ambiance isn't great, and it may make sense to plan for takeout. Prices are very reasonable. All the dumplings we got were under $10, and I think the rice cake dish was only around $14. I enjoyed the texture of the fried rice cake (very qq), but we had ordered it with chicken and it felt like they had skimped out on chicken. There were maybe 5 small pieces overall, and for the first few minutes, it almost felt like a vegetarian dish. Flavor-wise, I think it could have used more salt. The wonton was the star of the night: a good amount of spice and flavor. The soup dumplings and the pork chive dumplings felt like they could have used more seasoning.

Really yummy and a good value meal! As compared to the sit down restaurants in Manhattan and flushing, this location is much more casual and the menu is smaller. There are many tables inside with condiments and a counter with serve yourself lime water/more condiments. The staff are friendly and bring out food quickly as well! Items we got: Pork and crab soup dumplings: more pork forward with a savory broth inside, I wish there was ginger to go with the vinegar for dipping. It does taste pretty similar to the sit down restaurants and doesn't stick together/break if eaten quickly. Stir fried rice cakes with chicken: a bit oily but well seasoned and full of shiitake mushrooms, chicken, and Napa cabbage Cold spicy beef tendon and tripe: a LOT of well seasoned and thin slices of beef tendon and tripe! Not very spicy and slightly sweet, I wish there was a bit of vinegar tang or scallions to cut through the meatiness Pineapple green tea: refreshing with the heavy dishes we got and a strong tea flavor! There are bits of pineapple and jelly as well

This NYC-based chain of soup dumpling restaurants have expanded into Boston, taking over the spot which was formerly operated by Gourmet Dumpling House - a place I dearly missed. But hey, I love soup dumplings and all things dim sum so I knew I had to try it. The place itself feels very small, with only a dozen or so tables, much like its predecessor. It feels a bit cramped inside but and we were barely able to score a table, even though we got there for a very early lunch, around 11:15AM. The place was buzzing and people streamed in and out the entire time; business is good. Instead of being greeted by anyone, you'll find yourself placing your entire order on this digital kiosk. The menu is surprisingly big and they offer a bit of everything. There are noodles, dumplings and soup dumplings, soups and all kinds of other dishes too. Nothing really above $15 which is great. The ordering process is a bit annoying because only one person can order at a time but it's probably great for the kitchen because it can scatter their tickets at a more manageable pace. The food came out relatively fast however they just call out order numbers out loud and it's easy to not hear them. We didn't hear them twice and they eventually and reluctantly finally figured out that we were the table missing our food (an easy hint would be to look at the dozen tables and see who's not eating). Wish they had made more of an effort to be friendly and serviceable to be honest. Service was not great, or attentive. They didn't bring us any napkins or silverware either. Why bother putting the food on trays but not utensils? How does that make any sense, especially in an already cramped dining room? So yeah, don't expect much service - the bare minimum. The food itself, however, was good. We really enjoyed the soup dumplings - the pork ones ($9.95) were super juicy as were the chicken ones ($10.95). The cucumber salad with garlic ($7.55) came in a generous portion and it was very well seasoned and full of crunchy deliciousness. The beef scallion pancakes ($8.95) were very difficult to eat with the crappy plastic utensils - but again tasty and the vegetable Shanghai Fried Udon noodles ($11.95) were also very very good. Honestly had this spot had real utensils and better service, I would have easily given it five stars, even with that sterile, unfriendly ordering system but for now, food aside, everything else was very underwhelming.

Checked out this New York transplant said to have Michelin caliber dumplings, but in a takeout format. Ordered the pork soup dumplings to go. The staff were eager and friendly and the wait to receive my order was a bit longer than I was expecting on an early afternoon on a Friday--especially given that I ordered their signature dish. Eventually I got my dumplings and brought them home. Very good, on par with Dumpling Cafe just up the street, but no better. All the consistencies and flavors were great. With the hype, I was hoping for something extraordinary. I'll come back and try some of their other dishes in the future.

Pork Soup Dumplings I'd give it a 3.8/5! Size of the soup dumplings was way smaller than I expected though, but the broth was light and flavorful and overall the dumpling is pretty solid. I just wish the dumpling itself had more pork filling and soup inside to make up for the dumpling size and just give something more to it. As for the Beef Fried Rice Cakes, it had the potential to be really good if all the sauce at the bottom really stuck to the rice cakes. The sauce was liquidity so it didn't soak too much and was a bit oily for my taste. I really love the chewy rice cakes, beef and mushrooms in it, but I recommend it to be a little saltier to bring out the flavor more. The portion for the fried rice cakes was perfect to share though! It's still their soft opening so I'll be back to try other things, love the concept, and the spot is small but everyone doesn't linger too long after finishing their food (if you're looking to stay to eat)!

Nan Xiang is pretty good and I highly recommend their dumplings. They are know for the Soup Dumpling in particular and I'm happy that Chinatown has great versions of this in particular. You can order at the counter or on this computer screen which make things convenient. Sit anywhere you like after but I usually order things to go to eat at home. Soup dumplings isn't the fastest thing to make so expect it to take at least 15 minutes even when there isn't a lot of customers. Enjoy

Thanks to Yelp I was able to find a great option when I needed a later dinner to go. I walked in close to closing time for them and they were accommodating. Ordered their soup dumplings and braised beef noodle soup. The order was out in about 10 mins, which gave me a good impression that the soup dumplings were steamed to order. It came packed in a to go containers where the noodles were separated, allowing me to add them later so they were not too soggy to go. Authentic soup dumplings that include the vinegar and ginger to dip.

I thought I took a picture but guess not- great soup soup kings and fried udon!! The soup dumpling were a little more notable and I thought they were a fair size for the price. The udon was a little spicy also which wasn't specified when I asked. Also, absolutely zero forks even if you ask for it, so make sure you know your way around chop sticks

Located conveniently in Chinatown with a (paid) parking lot nearby. The restaurant is a bit small, and dining tables are limited. The tables are also very close together, where you are almost touching shoulders with the table next to you. You can order on a screen or at the desk, and food comes out pretty quick. I was disappointed with the soup dumplings, because they weren't as juicy as I had hoped. The crispy bottom buns were fluffy and flavorful, but not crispy like in the name (still good though). The chicken dumplings were good, and the beef potstickers were okay. The noodles however, were soooo good and crispy. It was my favorite dish we ordered! My soy milk (cold) was also very good, and I liked that they didn't put ice in my drink. Overall, the food is good but not amazing. If you come, you HAVE to get the crispy egg noodles.

The pork soup dumplings and cucumber salad were delicious. The pancake were crispy, but I expected more flavor. The noodles were ok, but a bit too starchy and plain. The service was quick. I ordered using a touch screen, but I believe you can order at the counter. There was indoor seating, and the tables looked clean and had the spice oil, soy sauce, and napkins.

Pretty basic menu items suitable for a quick lunch or dinner. Everything was solid but didn't leave me craving more. Everything comes in takeout containers, but you can seat yourself after ordering

Delicious food! Got the crabmeat and pork pan-fried buns. 4 pieces for $8.95. Not bad but still a little pricey. They were delicious though! The soft, pillowy buns worked well with the savory meat filling. The tableside chili oil was also great. Place is small but the location is great. Would come back with friends next time!

The food was just ok. Nothing amazing. The sticky rice dumpling didn't really have much flavor. Definitely had better dumplings.

Ordering was easy since you can order on a digital screen or at the counter. The different dumplings were just ok. Some of them reminded me of frozen dumplings I've had in the past. Best thing I tried were their noodles so definitely recommend those over the dumplings on their menu. The actual restaurant is pretty small with just a few tables so it can be difficult to find a place to sit even during a less busy time of day