Nando's PERi-PERi

Chicken restaurant · Loop

Nando's PERi-PERi

Chicken restaurant · Loop

1

22 S Wabash Ave Ste B1, Chicago, IL 60603

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Highlights

Flame-grilled chicken with spicy peri peri sauce and flavorful sides  

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22 S Wabash Ave Ste B1, Chicago, IL 60603 Get directions

nandosperiperi.com

$10–20 · Menu

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22 S Wabash Ave Ste B1, Chicago, IL 60603 Get directions

+1 312 589 7432
nandosperiperi.com
NandosUSA

$10–20 · Menu

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Last updated

Aug 18, 2025

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Overnight Looting in Chicago Worries Downtown Restaurant Owners - Eater Chicago

"Another business — part of a chain — Nando’s Peri-Peri, 22 S. Wabash Avenue, was looted on Jewelers Row." - Ashok Selvam

https://chicago.eater.com/2020/8/10/21359061/chicago-looting-restaurants-effect-chance-bieber-tipping-intel
View Postcard for Nando's PERi-PERi

Oriana

Google
The chicken here is super good 🍗 really fresh and tasty. They’ve got a bunch of sides too and everything I tried hit the spot :) definitely one of my fave spots to eat in the Loop now. Place is clean, service is quick, and they’ve got tons of sauces to pick from also, didn’t expect the brownie to be that good but wow :0 you have to try it!!! only downside: the kids meal portions are kinda ridiculous, super tiny

Sylvain Francois

Google
Beautiful inside, totally unexpected from the street. Food was fine, especially the specialty, the chicken and it's house sauce. Loved to find vinho verde, not that common. The service set-up was a bit weird, though: you need to order at the counter or on your phone, although there are waiters bringing your plates or cleaning up the tables. This gives a taste of a fast food restaurant, which it should not be (despite being a chain).

Natalie T

Google
Good casual go-to chicken spot with nice menu options and nice servers. Really enjoyed the nata custard and halloumi. Fries were well seasoned, crunchy, and not greasy. Chicken wingers were good but could’ve used some salt and sauces could’ve had more of a kick. Would like to try more chicken nice time!

Zhuoyang Cao

Google
I ordered from the pickup menu online, and surprisingly, when I arrived at the restaurant, the food was already ready—much earlier than the app had estimated! That was a nice surprise. Even though I originally planned to take it to go, we ended up staying and enjoying the meal inside the restaurant, and it turned out to be a really pleasant experience. The chicken was a bit cool and softer than it would have been fresh, so I highly recommend eating it fresh and hot if you can. Dining in means you’ll probably want to leave a tip, but it’s worth it—especially when you can sit, relax, and enjoy a hearty grilled chicken meal right in the heart of downtown Chicago. The area is scenic and lively, making it a perfect break during your city adventures. Now that I’m back home, I don’t get to have Nando’s very often—but every time I visit Chicago, it’s definitely one of my must-stops. Great flavors, great location, and a satisfying meal every time.

Ubaya Medawela

Google
An excellent place to try something unique with different flavors of chicken. The well-designed interior enhances the dining experience. Ordering is convenient, and the food preparation is excellent. An ideal spot to enjoy a delicious chicken-based meal with famil

Stephanie Davis

Google
I am regular customer, visiting once weekly or every two weeks. Each time I order two quarter chicken legs with fries to go, and the fries are always half filled. I complain then that order the container is filled more, but the next visit reverts back to halfway filling the container. The service at this location is also hit or miss, sometimes they’re nice but usually seem overwhelmed. The location on Lake is more consistent, and equi-distance from my home on Garland Ct. I should stop tipping for my to-go order, especially at the Wabash location, especially since my order and the service are both inconsistent.

Muthuprakash Ravindran

Google
Food was ok. Cold wraps and chicken were tasty. The sides were ok. Their lemonade was only so-so. Having eaten at Nandos in four different countries, I would say this is my least favorite in terms of the varieties offered and the quantity served.

N Gunn

Google
The food was fantastic, no matter what was ordered. The music is too loud. If you plan to eat here more than once, sign up for an account. We ate here three times, and on the third visit I got $15 off our order. I prefer ordering on their app rather than going up to the counter, but you can do either. The bathrooms are generally clean, and the stalls are nice and large. My mother thinks they have the best mashed potatoes she's ever had, though she thinks they were slightly better at a Dallas location.
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Kacie W.

Yelp
I wish we lived closer to a Nando's but we visit this one every time we are in town. I'm not the hugest chicken fan but the vegetable sides are AMAZING. And my husband loves the chicken. My one quibble is I'm a wimp about spices and I wish there was the option to turn down the heat on the sides by about 10%.
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Amelia H.

Yelp
Just meh. Heard about Nandos 10+ years ago and was excited to finally try it. Interesting flavor profiles - which was probably the highlight of the meal - these are definitely spices you don't see often in standard Americanized cuisine. The staff were hanging around on their phones & didn't seem properly trained in customer service. Tables were hoarding the sauce bottles that were meant for communal use near the drink station. We had to wait for the table next to us to leave (so we could snag the bottles & fill our plastic cups) before we were able to try them. Overall, wouldn't come back.
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Mark T.

Yelp
So THAT'S where the sauce comes from! I've seen it in stores in the Northeast, and never knew it was a brick-and-mortar place! After seeing it and looking up the menu, I've been itching to stop in. Unfortunately, my experience was one I do not wish to repeat. Thus, I don't see myself returning anytime soon, or in the longer term. Probably not medium-term either. Nando's, you need to do better across the board, a lot better. Let me ask you, reader, two questions: 1. What's the longest you've ever had to wait for a meal at a restaurant? 2. What's the longest you've ever had to wait for a chicken sandwich? Let me share my answers: 1. Until today, about half-an-hour. This was for a fresh deep dish pizza, and for a Beef Wellington at Gordon Ramsay's. I am not counting that time in NYC when my age was in the single digits and they forgot my parents' order. 2. An hour - at Nando's. You'd think the chicken was alive when we ordered. Here's more of the story: we were a group of six on a team lunch from work. When we were seated, we were warned that the wait would be 25-30 minutes. Time-out!: isn't this a fast-casual restaurant? I try to be reasonable and understanding, however, there are limits! Except for things that genuinely take 30 minutes to cook, being busy is not an excuse, but a symptom of ineffective management. The whole schtick with the lunch rush is that it's a rush - people don't have a lot of time. It gets worse. The first items didn't start coming out of the kitchen until about 40 minutes after we'd ordered. It gets worse still. When ordering, it was suggested we order using the QR code and applet, as this would help ensure everything gets to our table at the same time. Okay, nice for us to all share a meal together as opposed to some people eating and others waiting. Yeah... that didn't happen, our dishes did not come out at the same time, and some had a substantial gap in between. Not only that, half of our order was forgotten about! Half the group had already eaten and fully digested their lunch, and the others (myself included), were still waiting for their mains, and some sides also never got to us. Still not done - When I came up to ask where the rest of the food is, there seemed to be some confusion and uncertainty as to what was ordered and what was still outstanding. I suspect that they accidentally closed our order way too early. The blows continue. In the midst of all this, other than one apology from the cashier, the rest of the staff seemed somewhat angry and annoyed. Rather than try to make things right for people who've been waiting an hour, their priority seemed to have us out of their hair. Failure again: When I finally had the Thigh and Mighty in hand, I unwrapped it to discover it was, in fact, the Chicken Burger. I brought it up and explained it was the wrong thing. The employee pushed back, and I had to point out the pineapple (comes with burger, not thigh-and-mighty). It is remade and I go sit down. This time, I wasn't going back no matter what they gave me. I unwrapped, and it was the item I had ordered. Finally! My friend's hair grew from her shoulders to her waist while I waited, but whatever. I sink my teeth into this thing... *Drumroll please* It was meh, at best! I will give a point for the chicken being very tender, though on the other side, it is difficult to overcook chicken thighs. Alas, that is the only good thing I can say. The chicken didn't have any char or other evidence of a maillard reaction. They could have made it in an Instant Pot, and I wouldn't have known the difference. The veggies on the sandwich made as much impact as the grill (immaterial and close to nothing). Final nail in the coffin: while I saw them dab some sauce on while grilling, the flavors were a whisper, and the heat was MIA (ordered medium). For the fries... for something that spends most of its time under a lamp, they were fine. Still, despite my love for potatoes cooked in oil, this was not nearly enough to get them out of the very deep hole they've dug for themselves. Now, let me address management directly, specifically whoever copy-pastes the same blurb apologizing for missing the mark and asking for me to submit something through your website. No. Just No. This review contains all the information you need. Submit it yourself. You need to do better - not for me, but for the next person. You won't see me again. Good day!
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Gabby Z.

Yelp
Got seated right away and helped as well. The entrees did take a bit to make but I don't mind because it's being freshly made. My sandwich was okay something off about it i couldn't tell what. Fries were good but not much seasoning. I enjoyed their ranch though. Place was clean and workers were nice
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Leilani L.

Yelp
I've been to this location twice and the one in streeterville. I really like their food! Chicken is always juicy and mashed potatoes are amazing. I tried their limited time only trimmings dish, and it was almost like I ate Thanksgiving food. For $14, I got their corn, mashed potatoes and chicken breast. Very filling! I wish I lived closer to a Nando's!
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Dorothy Z.

Yelp
Delicious chicken, mac, and fries with peri peri seasoning but EXTREMELY small portions for the price.
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Maryam Q.

Yelp
The girl taking my order was very helpful and helped me decide on what to order so service was very good! Food was soooo delicious I'm sad there isn't one in California! And the restaurant was clean and low key even it being in the downtown area. Hope to eat this soon again!
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Justine L.

Yelp
Came here midday for lunch and we were immediately seated. We ordered our food and it came quickly. The food was average and nothing remarkable for the price you're paying. I had a wrap and it was missing something like a seasoning. It wasn't really my taste. The decor inside is nice and has you feeling like you're in South Africa! Not sure I would be back to be honest as it didn't give me anything I'd crave to go back for.
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Tejaswini R.

Yelp
We ordered wings and a chicken sandwich. Wings with peri peri sauce was the best. It has the perfect smoky flavor. About the chicken sandwich, this was the first time I had seen pineapple in a sandwich. Tasted really nice. Service was quick. Ambiance is pretty great with nice decor and music. Parking - Street parking
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Chelsea F.

Yelp
Whenever I'm on the east coast I have to visit Nando's. I got the bowl with chicken thighs and it was delicious. I ordered an extra thigh which was perfect for splitting this into 2 meals. Always love mix and matching the different sauces. It was pretty empty inside when I visited so service was fairly quick. Love the warm decor inside as always.
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Chris N.

Yelp
I visited this Nando's Peri-Peri while on a work trip in Chicago. The concept offers casual sit down table service, but I ordered takeout. I don't usually review chains, but their sauces were unique, so I decided to share some love. (FYI, all of the sauces are available to put in little to go condiment cups near the drink station and I recommend these!) Food quality-5/5 I tried the Rainbow Chicken Bowl and it was very good. The chicken was flavorful, the ingredients were fresh, and the dressing was on point. I would definitely order it again. The chicken wings weren't very meaty, but they were flavorful. I love all of the Nando's sauces and believe the sauces are the real reason to come here. Put them on anything and it will be good. Nando's also has a pretty unique menu, with some interesting sides that help it stand out in a very competitive space. Service- 5/5 To be fair, I ordered ahead and didn't have much interaction with the staff but they appeared to be friendly and working as a team to get orders out quickly. Atmosphere- 5/5 The interior decor was colorful and modern. It's a great place to meet co-workers or friends for lunch, or a casual date. Families with kids would also be comfortable here as it's not a super quiet place. Cleanliness- 5/5 The drink bar area was clean and floors + tables looked clean. Value- 4/5 My biggest complaint is how small the chicken wings were. For the money, I don't think the wings were a good value. The Rainbow bowl was a fair value for a good quality meal and average (think Chipotle bowl) size portion. I realize this location is in Chicago, and that demands a premium, I just would have liked meatier wings for the money. Overall- 4/5 Nando's sauces are awesome and the concept fits a need in between fast casual and more upscale full service dining.
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Lele Y.

Yelp
Restaurant is super spacious! Came here for a late lunch and restaurant had plenty of seating-- ordering food and picking up food takes place at the front counter I portion controlled so I could eat everything else in Chicago haha 1/4 Chicken Leg with one side (ordered Peri Chips aka fries) , plainish -- I really enjoyed this! Love the flavor + char on the chicken and the peri seasoning on fries If you didn't choose a flavor for your chicken~ you're not missing out cause their sauce bar offers them all as a dipping sauce on the side, Wild Herb with Garlic and Lemon Herb were my favorite! Affordable and delicious, high recommend to check out if you're in Chicago!
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Mia K.

Yelp
If you're looking for delicious fast casual flame-grilled chicken served on plates with silverware, try Nandos. The owners care about the environment using ceramic plates and about food presentation. We had the same Rainbow chicken bowl with lots of fresh veggies. The chicken was really flavorful. Chicken combos, sandwiches and salad also. Some vegetarian options. Prices are reasonable - 2 bowls and 2 lemonades for $42- and the bowl was a huge serving. Come get happy here from 3-6pm, Mon-Fri. Cool, colorful vibes here, decorated in homage to South Africa. Many sauces next to the soda machine, with interesting flavors. The greeter could've faked enthusiasm as she was indifferent about whether we decided to stay or not. The only important negative was having to order on the app. Had to seek someone to answer our first timer questions. Maybe they'll expand to other cities? Next time I'm in Chicago, I'll likely return!
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Alice L.

Yelp
Disappointing! Food took forever and they never got our order right. Stuffing was gummy. Corn was straight from a can. Chicken breast and skewers were dry and bland. I knew it was a fast casual chain, but I didn't expect it to be a dud.
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Jim L.

Yelp
On our first night visiting Chicago, my daughter wanted to have dinner at Nando's Peri Peri. It was conveniently located within a short walk from our hotel. We ordered thru the QR code link and the food was brought to the table. The chicken was moist, tender, and well seasoned. It had a nice grill flavor. It really didn't need the special peri-peri sauces. The corn was a little dry. The chicken here is so much better than the peri-peri location at home.
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Anatoli L.

Yelp
Interesting concept of an "elevated fast food" - place your order at the counter or using QR code located on every table and your order is delivered to your table. When ordering, you can select the level of the spiciness. There are also sauces available for everybody if you want to add some heat later on. I ordered half a chicken at medium spicy level with the sides of cauliflower and French fries. Chicken was well cooked with crispy skin and a bit of the wood-fired smoke (might be just my imagination). Cauliflowers were okay, french fries were a bit soggy. While the chicken was supposed to be somewhat spicy, I didn't feel any spiciness at all. I tried two of the hottest sauces and was not impressed. Overall, not bad if you are looking for inexpensive and quick dinner options - at lest it is something different from the mainstream.
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Kateryna P.

Yelp
Oh man! Nandos chicken is amazing! Perfectly grilled, cooked, and seasoned to perfection. The Caesar salad is super fresh, and the dressing adds the perfect finishing touch. A great combination for a satisfying meal! And you should definitely try their in-house drinks.

Lillian B.

Yelp
I usually get great service from this location but I'd rather go to south loop now. My burger was smushed together like they were angry.
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Janet D.

Yelp
Just tried the chicken at this place and let me tell you, it's out of this world! The smoked grilled flavor from the Peri Peri sauce is unbelievable! My only regret is not ordering the whole chicken because the wings were so tiny - if the size of the wings is any indication, I could probably polish off the whole bird myself! It's conveniently located within walking distance to the JW Marriot in downtown Chicago, and even though it's a chain, the quality is top-notch. I played it safe and went for the mild spice, but I've heard the spicy version is no joke! Can't wait to go back and try it. #PeriPeriChicken #JWMarriotChicago #SmokedGrilledFlavor #SpicyEats #FoodieFinds
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Elisa R.

Yelp
Clean good food. Not the best service due to Not very inviting. But food was good so it makes up for it I guess..lol
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Tim O.

Yelp
So glad to see the Nando's expansion in Chicago, especially in the Loop which can be something of a food desert. Service was fast and friendly but I think $44.32 for a whole chicken is really pushing it, especially considering the "large" sides are not particularly large. Gleefully consumed this whole chicken though.
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Rachel P.

Yelp
My family was thrilled to see a Nando's stateside. It's beautiful when you walk in - cool vibes and beautiful wall hangings. On a weeknight, it was not busy for happy hour. Win for us! The wings were so flavorful with the right amount of heat. The hummus and bread was also delicious. I love the variety of sauce options! The dark horse for me the fried cheese. Yum! The staff was friendly, although we didn't interact much. The shop was clean and live having a hand-washing sink by the drinks.
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Nick P.

Yelp
This is a good location. An abundance of tables to sit and eat. Very easy to order food. Food comes out fast. Mango lime chicken was delish. Chicken retains moisture inside especially in the middle. Corn on the cob was tasty. Mashed potatoes are a favorite for a reason. They were cooked just right. Reasonable prices. Great customer service.
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Christina W.

Yelp
Beautifully large, clean restaurant. They seated our party of 3 after a few minutes. Two of us ordered at the counter with no line on a Wednesday night, because their online ordering didn't have all of their sides that are listed on the paper menu. The woman who took our order said it was because they were sold out. Regardless, still an easy ordering system. The food took a little long to come out to the table, but it was DELICIOUS. The fries were perfectly seasoned, and the garlic sticks were super tasty. When you order the house made lemonade it comes cold in a VERY large bottle!! It's delicious!! And the staff is friendly! They brought us utensils even though it's set up for self service.
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Kimberlyn M.

Yelp
Nicely flavored chicken wings. I enjoyed the taste of the cauliflower, though it was a little soggy for my taste
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Cyriana L.

Yelp
Went to grab some lunch with my friend after our study session and Peri's was perfect. We got a cute window booth, ordered online, and the food came super quick!
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Samantha K.

Yelp
The inside of the restaurant is very aesthetic and has lots of seating. You wait by the front door and wait to be seated. The kitchen is open and you can see the cooks preparing your order if that is what you prefer. I ordered the Chicken Rainbow Bowl that comes with tomato and cucumbers, hummus, picked cauliflower, feta cheese, rice and your choice of two chicken thighs or a chicken breast. You also have the option of choosing your spice level. Honestly, the food overall was kind of pricey for what it was ($19 after tip and tax). However, the food was delicious. Everything complimented each other and the chicken was well seasoned and delicious.
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Ivy C.

Yelp
It was my friends and I last day in Chicago and knew that we HAD to squeeze Nando's in before leaving. We both got the 1/2 Chicken with a side of Portuguese Rice to share. This literally exceeded my expectations of what I had for it. I honestly thought I'd just be meh with it and think that it's over hyped but it really isn't. The chicken is super tender, flavorful and super well seasoned. The rice was pretty good as well, a good little side filler! Since we were both new to Nando's and saw how many sauces there were, we got little cuppies of each one. You can definitely tell that we're new here... I honestly wish we had Nando's in California just because it'd be such a good post workout meal that's fast, healthy and tasty. c: The service was also through the roof... The workers gave us recommendations and walked through the menu. The manager even came out to check on how we were doing, which is surprising because Nando's is like a fast food chain from what I heard. Nonetheless, super happy I got to try after watching Youtubers review it all the time in their videos.
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Jessica S.

Yelp
I've wanted to try Nando's since I was about 13 years old and I finally got to try it! As you can imagine I have very high expectations as I've been hearing about how great it is for the past 10 years. And it still exceeded my expectations. My friend and I shared the half chicken and got a side of brussel sprouts and rice. We of course had to try all of the iconic sauces along with our meal and I loved almost every single one of them! The chicken was so juicy and the flavors were so unlike anything I tasted before with chicken. I really enjoyed dipping it in all of the different sauces. They have a range from mild to extremely hot. They also have some garlic based sauces and those were honestly the best! The rice was delicious as well. The service was amazing! The employees came up to us multiple times to check up on us especially because they knew it was our first time. The manager as well came out and checked on all the patrons and helped meet their needs. Which is amazing. I've almost never had a manager check up on me anywhere, especially at a fast food restaurant! I am so sad that they don't have any locations on the west coast!! If I could I'd eat here everyday.
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Azam K.

Yelp
I doubted it would taste as good as the locations in london, but i was pleasantly surprised with my first bite. Juicy, flavorful chicken, crispy seasoned fries and the Brussels sprouts were cooked well and seasoned too. 5/5 i highly recommend when in Chicago for a filling and flavor packed meal.
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Melissa B.

Yelp
I am not sure why the ratings are so high, but I must have gone on an off day. I came here with coworkers and had the following experience: First, we waited to be seated. It is a bit unclear as to if there is waiter service or what the mechanism for ordering is. We went up to place our order. We waited in line to do so behind two people (on the same order), and somehow this alone took 10 minutes. Once we started ordering, the woman at the counter asked us things but we could barely hear her, since she was basically whispering. Oddly enough, she had an airpod in one ear. I am a big fan of wireless headphones and listening to music on them, but not when I am doing something customer facing. After this, we sat and waited for our orders. I got a Freestyle soda - these machines are wonderful, but this one in particular worked just enough to mostly fill the cup, sputtering afterwards. I got my food way before everyone else at my table. The food itself was OK - the chicken was not as tender as usual, and it also seemed a tiny step up from undercooked, enough to make me a bit nervous (others at the table thought it looked fine). Hard to cut plus barely cooked enough - the worst of both worlds to me. I wanted to wait for everyone else to get their orders, so I did for a while. I am not exaggerating, but 20 minutes into lunch (this was not a lunch rush - busy but not crowded, maybe 65% full), no one had their food except me, so I ate by that point. More time went by, and by the time 30 minutes had gone by (at a fast casual chain, no less), everyone else got their food. This was honestly insane. Everyone around us got served before us, including people who came in after us. This was awful service from beginning to end, so I would not want to return to this location.
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Autumn M.

Yelp
I've never been but have heard nothing but excellent things about ~cheeky~ Nando's so I was SO excited to stop in for a bite! Thankfully, I had a veteran with me to guide me through the experience. The chicken bowl I had was absolutely fabulous and customizable. Nando's is a fast casual style restaurant so it's perfect for a quick bite on your lunch break. Our food came relatively fast and the staff did bring the plates out to our table. On the back counter there's a selection of Nando's specialty sauces for you to try. Overall, I found this location to be pretty nice and clean. I've hard the Nando's off of Michigan Ave can get a bit chaotic so this could be a better location to choose to avoid the hustle and bustle.
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Lara W.

Yelp
Chicken was top notch. Caesar salad was a little different, didn't care for it but maybe some would like it. That chicken though.....omg. So juicy, soooooo good
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Keith H.

Yelp
Nando's Peri-Peri is a place I've visited on both of my recent trips to Chicago. This particular location is in the "Loop" area and is super convenient to many places Downtown. The star of the show here is Peri-Peri Chicken! This is a spicy grilled chicken with a Peri-Peri sauce that seems to be of Portuguese/South African origin. Unless you are adverse to spices in general, you should probably order Medium to get the full flavor effect. They recommend you order the half chicken, and this is probably a good idea if you are a big eater as the chicken parts are kind of small (although most tender and juicy). Then they also have other options, including wraps and bowls. Some of these also feature chicken! These are also tasty. Pretty much every dish can be ordered with a selection of side or sides. I'm in favor of the Macho Peas (spiced green peas) or the Turmeric Cauliflower. The interior is interesting, with bright and colorful decor. When I've been in they have had you go to the corner and order, then you sit at a numbered table where they bring your order to you. So, you might want to stake out your table first then go to the counter. They seem to have a robust take out business as well!

Maimuna P.

Yelp
We went for lunch and waited for half hour and no one came to take our order or check on us... we walked away... the lady who seated us saw us leave.. didn't stop us. Disappointing. But I really wanted to try. Went back next day.. different staff welcoming us.. took our orders quickly, explained where to get the sauces etc. now about that peri peri chicken...I liked it but didn't looove it. It was tasty..and had good spice. I was eating the hot peri peri chicken. My tolerance level is high! So overall turned out ok experience.
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Amanda L.

Yelp
Stopped by this Nando's for a late night snack and it was probably 15 minutes before they were closing on a Sunday night! Unsurprisingly, they were sold out of just about everything, but surprisingly, they weren't sold out of their best offerings -- their peri-peri chicken! We got a few chicken pieces to-go and they comped us some of the leftover spicy rice they had as well, and it all really hit the spot for that late night snack we were looking for! I know that Nando's is a chain, but I also can't help it. It's from the UK and I don't get to have it often, so I will go out of my way if I find out I'm in a city that has Nando's OK!? I was thoroughly impressed by the quality of the chicken even so late in the day, it's honestly better than so many other chicken-based US chains out there, none of which will be named, on a good day! Nando's forever, y'all! If you are lucky enough to live in a major city enough or just happen upon one, do yourself a favor and get some chicken!!
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Ina G.

Yelp
This was the worst service I have ever encountered in any establishment. Our waitress (if one could call her that) was the epitome of apathy. She explained nothing, didn't check on us and brought nothing beyond the plastic cutlery and napkins. We eventually figured out how to place an order. It took half an hour for them to bring the food out. No water or cups were provided and it wasn't explained how to get the drinks ordered. The two tables next to us were equally neglected and confused. One brave man asked her to check on the order, as it was taking very long. She was also asked about drinks by two separate tables. Her reaction was belligerent and the issues weren't addressed. The food itself was burnt and smallish. The chicken sandwich lacked arugula and only came with tomatoes. The chicken in the sandwich was tiny. The brussels sprouts and wings were burnt. Please, do something at the organizational level to instill basic hospitality skills for your staff!
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Elle M.

Yelp
TL;DR: If you're in the South Loop for lunch, you have plenty of other options for the price. Nando's is basically Chipotle for peri-peri: good but nothing special. Stopped by here for a quick bite since it was so well-rated, and we ended up gabbing a mango-lime peri-peri chicken bowl to go. The flavors were good--love the marinade, just wish the flavors came through stronger, and the chicken was dry. I can get similar quality for half the price from my work cafeteria. If you're still intent on trying Nando's, I'd recommend going with the chicken thighs and sides rather than the bowls or sandwiches
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Taylor J.

Yelp
Nandos is one of my favorite chains that's accessible in Chicago. I've been to multiple locations, multiple times, and the food is consistently good. This location was no different! We decided on Nando's for lunch while downtown for our group of 3. This location you grab a table, which has a number on it, and let the cashier know your table number when you order. Although I love the bowls on the menu, today I opted for my favorite of Nandoca's choice. There's a reason this one is highlighted in that little box on the menu! This is honestly just the highest tier of chicken sandwich. You get to choose which peri-peri sauce you want, and it comes with their coleslaw and served on garlic bread. I also always add on perinaisse for my fries, don't miss out! I was a little disappointed on this trip with the Coke freestyle machine. There were 0 flavors available, and several drink options out. I ended up with water, but had already paid for my soda. I'm sure I could have asked for a refund, there was no customer service issue, just really a bummer to have no notice and few drinks available. Thank you, Nando's for another great meal!
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Steve N.

Yelp
I decided to try Nando's peri peri chicken for dinner. I had it delivered and was surprised at how everything fit in one bag. When I opened the bag, I found out how it all fit, all the containers were very small. The only normal sized container was the chicken bowl. We ordered the peri peri chicken bowl with a side of mashed potatoes, but the sent more rice instead of the mashed potatoes. We also ordered 6 wings which were really small. And 3 thighs which were small because they were boneless. This made them easier to eat. We ordered hot and it tasted pretty good. On the side we had fries with perinaise sauce, good. We ordered the sweet potatoes which were different but also good. The garlic bread was not crisp but tasted good. The haloumi cheese was pretty good, sort of like tofu but with a squeaky texture. Not bad. I would like to eat at the restaurant and see how it turns out. But overall not a bad experience.
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Arabelle M.

Yelp
First time to try Nando's chicken and I'm glad I did. Really small and petite chicken but tasted delicious! Enjoyed all the spicy sauces, complimented the grilled chicken perfectly. Loved the Portuguese rice and cauliflower. So good!!! Tried their Nasty Nata, Portuguese egg tart and definitely a must!! Very fluffy, flaky and perfect sweetness. Also, service was amazing and hostess was so kind!!!

Dennison L.

Yelp
Please save your Corp HR apologies that do nothing but address the cause of your brands lackings; training and standards which your Chicago team has none. Improve that and show me and that's something that means more that your bulk rate HR note
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Jay T.

Yelp
If you're looking for a clean meal, nando is a great choice. The chickens are area nicely seasoned with great flavor. The service is like a fast food joint and the people are nice. I would definitely come back!
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Austin B.

Yelp
Ordered a takeout order today to try and beat the rush. Ended up arriving at the time of the expected pick-up time, checked in with the host stand, and was told to wait a moment while they bagged up the food. We waited at the front since it seemed close to the finish, but was told to sit and wait for it to be completed. After waiting for an addition 45 minutes(!) of waiting patiently for the food, we ended up going up to see what the hold up was. They said "oh, it must be over here at the pick up station" and proceeded to hand us our now cold food. Good luck for any future take out patrons!
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Emma S.

Yelp
Bomb! So glad we tried it! We're trying to eat a lot during our short trip and so we shared the half chicken and chips (fries). We both agreed we could've eaten one plate by ourselves. The peri-peri sauce is tangy and delicious. If you dine in they have an assortment of flavors/spice levels for you to sample. We liked the extra hot the best. We also got the garlic bread and it was good! We would def come back!
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Tu-Quyen P.

Yelp
Excellent service, but I don't think Nando's is for me. The cooking style make the chicken taste burned and the hot sauces are only so so. I think it's just not for me but worth trying at least once. The fries were forgettable though so skip those.
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Heying D.

Yelp
The ambiance was very friendly, well-lit and service was great. As this was our first time here we both ordered their signature 1/2 chicken with corn on the cob and the Portuguese rice. Let me tell you that it is a lot of food for two! The chicken was well seasoned, the hot chicken was great and wonderfully spicy, medium was more on the milder side. I recommend to order dark meat though as the breast was pretty dry. Everything else was pretty tasty. For drinks we had sangria which was tasty too. They have a soda fountain with all the flavor that you want... I loved to try out so many sodas.
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MinhTho N.

Yelp
Order from your table, the waitress who greeted and sat us was so nice. She even walked us through the menu after we said it was our first time there. Love the hand washing station right next to the sauce and drinks station. We order 1/2 chicken with peri fries with ranch and Brussel sprouts. Cool vibe, fun decor, and lively music. Food came out pretty quickly, but they forgot my Brussel sprouts side until the very end, after I've asked them to check on it twice. Everything tasted delicious, if only I could enjoy the chicken and all the sides together. Overall, it's a decent spot for quick and tasty meals. We will come back if we're in town.
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Brittni B.

Yelp
Food was DELICIOUS, just wish they hadn't run out of rainbow bowls. Also, the wait was LONG. Too small of a space for such a popular chain. Also, the area to wait for to-go orders is kind of in the way. I felt awkward standing right where servers were crossing to take food to tables. But, the food was delicious!