Nanny Bill's Burgers @ Vinegar Yard

Delicious food in the Vinegar Yard, huge undercover area, not busy at lunchtime. Pick from a variety of places and lovely wheat beer as well. Still needed OCR code even though not busy. Nanny Bills Dalston Dip burger, burger Delicious, Dalston dip bland though. Very moist chicken burger.

I really don’t like to leave negative stuff, but I’m hoping some constructive criticism may boot this into gear again (and I’ll happily come back and upgrade the review if changes are demonstrable). Called in at the London Bridge one today with friends. I’ve actually had this pinned as a place to visit for a while, so when I realised we were in the same place it was located this afternoon, I was excited to try. I ordered the Dalston Dip. My first comment to a friend upon tasting it was “you know those basic cheeseburgers you get at McDonald’s? Well: Very sadly, it tastes almost the same as that if you close your eyes, only with a brioche bun”. The gravy dipping sauce was almost tasteless. I really don’t have a clue if this is normal as only been this once, but I was really quite disappointed. I can’t see this surviving in a competitive burger marketplace without some upgrades. I hope relevant people take note and act to save the business and the livelihoods of those who are employed by it 😬 (Three stars simply to show some respect to the staff, who are trying hard under these circumstances, and a menu that promises more than delivers, as it demonstrates a desire to be better than it was)

After watching a tiktok review my husband was adamant we were eating here on our trip this weekend. We had the Dalston dip burgers, fries and mixed croquettes. Food only took 15 minutes and it was amazing. The fries were perfectly cooked and seasoned. The croquettes were out of this world. The other half especially enjoyed the brisket ones. The burgers were tasty and well seasoned and we loved the gravy that came with them to dip. Would definitely eat here again.

Pretty tasty burger! Dalston Dip was great, making an already juicy burger (asked them to combine the 2 patties and cook it medium pink) even more soft and melted in the mouth! Great customer service. The eating room is decked out with cool art/sculptures by the artist next to the loo.

Went to the one in Shoreditch. I was expecting better if I’m honest. More flavour in the burger was required. It got quite boring after a few bites, and was quite bland even when I tried to disguise the taste with the gravy. The gravy also didn’t have much flavour. A mediocre burger, not the worst but not the best. I personally wouldn’t try again. However, the chips were nice and crispy, and the mozzarella sticks were perfect with the cheese oozing out.

One of the worst customer services I’ve ever had, and all in the service of bang average burgers. Waited for 20 minutes to pay £35 for one vegan burger and chips and one bacon cheeseburger. Waited another 30 mins, only for my number to be called and the vegan burger to be a classic cheeseburger instead. When I raised this issue I was told I had ordered the wrong thing. When I stood my ground they endeavoured to make the vegan patty, so I waited another ten mins, only to be served a burger without chips this time. When I asked where my chips were, the person serving me managed to throw the vegan burger on the floor, resulting in gales of laughter from her and her friend behind the counter. We asked for a full refund and were refused unless we could prove the time we had ordered. Since we were at the Blackheath Fireworks display (along with everyone else) signal was hard to come by so we couldn’t get the banking app to work, at which point the server offered us £20 in cash to go away. Shocking service, cold, over seasoned food, and an overall horrible experience. Will never darken their door again.

I tried 2 different burgers: dalston dip and buttermilk baton. Dalston dip was especially great and delicious. I recommend it should be eaten with the sauce they offer. Thank you Nanny Bill’s, it was great experience for me :)

Awful food and even worse customer service at Blackheath fireworks. We waited for over an hour for our food to materialise and when it did there was an item missing. It happens and they were busy. But when we raised this we were told rudely that we were wrong and that we hadn’t paid for said items (we had). But in the frustration of waiting and rush to get away for the start of the fireworks (as well as not wanting to part with any more money) we chalked it off as a minor mistake and moved on. It was only after walking away and doing the maths that we realised that we had been overcharged massively, even if we had got the missing item. Usually not one for complaining but decided to flag this to them and again was met with shrugs, hostility and argumentative staff. I wasn’t alone in complaining, as someone else was looking to get a refund after being given a standard burger when they had ordered a vegan. Eventually, I was offered a refund only if I had change, as they carried minimal cash and conveniently the tills had gone down. Anyway, I’ve wasted too much time writing this already. But if you like being overcharged for cold chips, a burger as rough as old boots and service with a scowl then eat at Nanny Bill’s.