Napoleon Hotel Roma

We enjoyed every aspect of our stay. The hotel staff were welcoming and made every aspect of our stay easy. Our room was comfortable and quiet. The bathroom was immense compared to most European hotel rooms. And the location gave us a convenient walk to many locations including the train station, while exposing us to some fun cafes and restaurants and a pretty park we would not have discovered otherwise. We stayed here on either end of our trip, and look forward to returning. Thank you for a wonderful time!

A pleasant city hotel, not particularly fancy but in a very beautiful, well-appointed old building in a lively and comfortable area. The rooms are reasonably large for a city hotel, clean and well-designed, and the bed is excellent. The staff were all very friendly and helpful. We'd return happily.

Relatively affordable, a quiet and comfortable room, albeit small but certainly enough for two people. The park next door is very nice, it’s walking distance to the train station and subway, and there are more than enough places nearby for food / drink / shopping. The service was exceptional. The staff are so friendly and helpful. Highly recommended! Thank you!

LOVED this hotel! Room was spacious and comfortable, AC worked beautifully during a heat wave, breakfast was excellent with a lot of variety, delicious food and juices, and hotel location was very good. Couldn't ask for much more! We would not hesitate to come back to this hotel and will definitely recommend it to our friends.

Pros: The staff were great. The location was amazing. So close to St. Mark’s Square. The breakfast was good. Con’s: Mattresses were not quite comfy and the floor had a bit of a dip in it. (Suitcase would roll from the wall to the middle of the floor). We found it a bit hot and with the church bells ringing at night, it was a battle whether to keep them open or not. This was April so I cannot imagine otherwise.

Great stay! The staff were super friendly and helpful, and the service was on point. Location is perfect—close to everything. Breakfast was really good, and they even packed some for us when we had an early checkout, which was a nice touch. Rooms are a bit small, but that’s totally expected for the area. Would definitely stay again!

Clean rooms, calm hotel, perfect location. breakfast was delish with homemade cakes all kinds of juices THE BEST coffee. I met with 4 receptionists and 1 of them was nice to me. Please, when you work in a hotel at least try to be nice and speak English, I'm not a loud American, trust me, but I can't speak Italian. The receptionist was really mean and the forced smile like I killed his dog really got me. |overall I had a great experience. I recommend.

My colleagues and I stayed over for one and two nights and booked a meeting room for a full day. From the organisation leading to our arrival to our stay everything was spotless. Way beyond our expectations. The rooms are clean and spacious. The morning of our meeting I found the technician waiting for me at 8 AM on the dot ready to make sure we could plug our laptops. The staff is very friendly, breakfast qualitative, and the hotel is just spotless. Clean and QUIET inspitd of its central location. A warm thank you to Massimiliano and the whole team!

4.5 Stars for this Mid Hotel (Not a high-end Luxury Hotel)! Hotel Napoleon is so charming and decorated nicely. The entire staff is very friendly and hospitable. Great location; Metro is right outside! Easy to get to all the usual tourist spots. Pros: - As I already mentioned, customer service and hospitality are great! - Will hold your luggage if you arrive before check-in time. - Offers great neighborhood restaurant recommendations. - Great help in making restaurant reservations. - Great help in arranging transportation to/from airports/cruise ports. - Really charming hotel with lots of artwork and statues throughout the hotel. - Large hotel rooms. - Large bathroom with towel warmers. Cons: - Lots of stairs; hard to maneuver when you have luggage. - 2 levels of elevators to get to your room. - Lumpy mattresses. - Mini fridge was veryyyyy Mini! lol Note that they also offer a breakfast buffet for €16pp, I didn't have breakfast here but others in my party did, and they said it was a fine breakfast. All in all, the Pros definitely out weight the Cons, and I would stay at Hotel Napoleon again. And definitely go next door to the Gatsby Cafe!

For a one night stay this fine establishment is situated in the heart of Rome. An hours walk to the Coliseum and Vatican City as wells as many other sites to see. The staff were very prepared and had the room ready. They offered a map of the city, opportunity to make reservations at local restaurants, and an exotic car rental. The breakfast, optional, was amazing full buffet of fruit, eggs, pastries, fresh fruit juice, water, and of course genuine espresso was available. There is also a park directly across the street which is a bonus for people watching from the patio cafe on the ground floor. The bathroom is small compared to America but it's very well equipped. The roos also has air conditioning, a safe, and beautiful views from the window.

This hotel is a bit older but I've enjoyed our stay here. The front employees are super friendly and helpful. Housekeeping comes EVERYDAY and makes our rooms so clean and beautiful! Definitely would recommend this hotel.

The person at the front desk was extremely rude. He acted extremely arrogant when I stated I was going to visit a friend who was in the hotel. He asked for my passport when I stated I didn't have it but I had an Id he got belligerent. I would not stay here.

Nicer of the two hotels we stayed at in Rome during our recent trip. The location is excellent (two steps from a subway entrance) and the amenities (especially toiletries) were above average. On the other hand, the lobby looks as if it wasn't updated since the 60s. The elevator was out of service for the second half of our stay as well due to "electrical issues". For the price, no thank you.

Nothing but a great experience from the Gentlemen st the front desk, to the super helpful room service and my seven extra pillows, great daily housekeeping and lets talk about the food my first night I ate in the very classy bar and had a super yummy dish of fresh strawberries and cream which was unlike any cream I've had before or since. The bed was very comfy and lovely smelling toiletries were stocked daily in the loo. I kinda wish now I tried the bidet, I'd say go for it! The basic room did come with a tea kettle and small fridge Now, the buffet. O M G. At first I didn't think I would like all the meats, what we think of for lunch sandwiches but I QUICKLY did as when in Roma ... and I'm so glad I did. Daily roasted tomatoes, Genoa salami, chocolate croissant and bacon I like I've ever had and not to be forgotten...tea. Gosh I miss it. I found right outside the hotel, to the right, is a convenience store with great bottled water prices, much better than anywhere else and they had it without bubbles, which is common in Italy. I was always on the search for "flat" water

Came across this super cute little boutique hotel on Expedia. It was a pit stop before boarding a cruise. It is in the middle of the city centre action. Walking distance from the hop on/hop off sightseeing tour where we were able to hit all the major tourist attractions. Lots of shops to snag souvenirs at affordable prices and restaurants with THE BEST pasta!! The terrace is the perfect spot to chill out with a glass of wine and soak up all of the ambiance the city has to offer.

Positives: complimentary breakfast (lots of options), clean rooms, subway station right when you walk out, and eco-friendly! Negatives: the walls of the hotel rooms are very thin and the staff at the front desk was polite, but I never got the feeling of being welcomed, which I believe is important since it's the first thing we experience when we walk into the hotel. Overall, great location for travelers. Definitely recommend!

This hotel was clean and the staff was very nice and helpful. The breakfast is delicious. The location was perfect for traveling via metro. It's relatively close to the train station... maybe a ten to fifteen minute walk. When I booked the hotel, I noted their commitment to sustainability and loved the signs in the room speaking to the same thing. We were careful to hang our towels up so we could use them again... only to find out that they were replaced when our room was cleaned. This was a bit disappointing, yet would not deter me from staying there again.

Stayed here for 3 nights for quick Rome sightseeing. Hotel is near train station and Metro stop so area is not the best however, we appreciated, 1. The clean deluxe room which had a/c, coffee/tea, minibar, robes, toothbrush/paste, daily room service 2. Super friendly, knowledgeable staff 3. Complimentary breakfast with hot food and variety of cold dishes 4. Onsite restaurant & bar 5. Reasonably priced nightly room rate 6. Easy walk to Colosseum 7. Restaurants, bars, pharmacy in walking distance 8. Front desk assistance with pick up from airport and taxi when we needed for Vatican, Trevi Fountain & Spanish Steps. 9. Feeling safe there This hotel is a good choice for leisure travel.

This was the first hotel we stayed at on our honeymoon. And I'm so glad we chose a hotel like this over a chain like the Marriott or Westin. The proximity to the train station was so helpful when we were traipzing around the city. We arranged for car service and our driver was waiting for us after we cleared customs. He was great in telling us about the city and showing us different historical sites. Once we arrived at the hotel, we had no issue checking in and getting settled. They knew we were here for our honeymoon and provided us champagne and some sweets to start off our trip right! Beds are comfy and we had plenty of room to spread out. The shower was nice (there were two shower heads in it) and the toiletries were great. Very quiet hotel. For breakfast we went to the buffet and they had a great spread. I grabbed some fruit for us to eat when we were out and about. My husband visited the hotel bar and we enjoyed our turkey sandwich there as well as the chips. The staff suggested some nice local restaurants to try and gave us great directions and tips for getting to specific sites in rome via metro. (Tip: buy the pass to save beaucoup bucks). There were some nice stores right outside the hotel and I didn't feel unsafe walking around the area. I really do recommend this hotel. We truly enjoyed our stay and would probably stay here again if visiting Rome in the future.

Despite the positive reviews, I found myself a little bit underwhelmed. Positives about this hotel include proximity to the metro, (mostly) kind and helpful staff, cleanliness, and air conditioning. The breakfast is also great, with a great selection and multiple staff members taking cappuccino/espresso orders. The restaurant is okay, but nothing special at all. Some improvements to be made: our towels were replaced each day, even though we hung them up, so they aren't as committed to their sustainability pledge as one would hope. Additionally, while most staff were very helpful and courteous, some were not. We asked one gentleman at the concierge desk for restaurant suggestions on our last night, and he recommended a restaurant close to the hotel and booked a reservation for us. Upon further research, I learned from other reviews that the restaurant he recommended to us was a known tourist trap, and many users reported being tricked into up-charges at that particular establishment after having it recommended to them by their hotel concierge. I'm so glad I did research and found a much better restaurant for us to dine at on our last night in Rome. After learning that we cancelled our reservation with his suggested restaurant, he was very cold to us. We really did not appreciate feeling like we were being tricked by the hotel staff.

We stayed at the Hotel Napoleon for one night while transiting from Sorrento to the Rome airport, and chose it based on the high tripadvisor reviews. It was totally fine for one night, but I did expect a bit more given the high ratings. The room was a good size (we actually had an extra twin bed in our room although we had just asked for a double) but décor is a bit dated. The A/C worked okay, but it did take a long time to cool the room down. The location is good but not great - it is close to a lot of things, but not really walking distance close. There is a metro stop right in front which would be nice for people staying longer, but the area around the hotel is not so great so you'll definitely be taking the metro or a taxi to get anywhere. It wasn't super cheap (about $200 per night) so I'd probably opt for something else if I was staying longer.

Stayed here for about 5 days a few summer's ago, and I have to say I was very impressed with the quality and quantity of services this hotel had to offer. First off, they offer a complimentary buffet breakfast.....nothing better than being on a European vacation and starting off each morning by stuffing your face with a variety of Italian buns, coffee cakes, tarts, fruits and more!! Truly authentic, wouldn't be able to find a breakfast joint like that anywhere in Canada. Next, the rooms actually had air conditioning! When you're out all day touring the city of Rome, during the middle of August mind you, there is NO greater feeling in the world than returning to a cozy hotel room that feels like an icebox thanks to the AC being cranked up on full blast! However, if stepping into freezing cold room after sweating like a dog doesn't tickle your fancy (even though i'm not sure how that couldn't seem appealing), then never fear, because they give you a remote control to personally adjust your room temperature to your liking!! What I found really unique about this hotel was that the second floor of the building was almost like a lounge area for the hotel visitors. It's a huge room, with plenty of big comfy couches (awesome kids tv show btw!), a grand piano, and a huge TV that is available for anyone to use whenever they wish, despite the fact that each hotel room has it's own tv. In this room you will also find a couple of computers with FREE WIFI!!!!! This way you can communicate with family and friends back home at no extra cost......that's how I roll! Finally, the staff members here are lovely. Most of them speak English, or at least know enough words to carry a simple conversation. Their manners and politeness are truly admirable, and can make your experience at the hotel just that much more enjoyable!! If you travel to Rome, I would definitely recommend staying at this hotel. Its also within walking distance from Termini Station, which is the main train station that can take you practically anywhere worth getting to!!!

A great value and excellent customer service, we highly recommend this hotel to both first-timers and seasoned Rome travellers alike! We thoroughly appreciated the excellent customer service exhibited by the front desk and concierge, restaurant, and housekeeping staff. The hotel's proximity to the main train station (Roma Termini) is a real plus especially as we were arriving in Rome via train. Breakfast was delicous and filling with lots of hot and cold choices. It was also quite popular as the dining hall was full every morning we were there. Our room was no frills but it was air conditioned and comfortable and provided excellent rest and recuperation - exactly what we needed between long days/evenings of touring the city. Enjoy Roma! :)

This hotel was a wonderful place to spend my last night in Rome. Although it was supposed to be a single room, it was quite large, with two twin beds. Free slippers, thick towels, comfortable mattress, spotlessly clean. And a terrific breakfast buffet with a huge selection of food, including fresh squeezed blood orange juice. My next visit to Rime, this is my hotel!!!

THE PLACE TO STAY WHEN IN ROME! We always stay here if we can get a room--book 3-4 months out if you plan to visit in September or October. Rates are reasonable. The staff is pleasant, courteous, and very helpful! The hotel has Happy Hour about once or twice a week and it is free to guests. You will get to meet the owner, who is gregarious and delightful. While in the lounge/bar, you will feel like you're in a Renaissance palace, because that's what this WAS at one time! It is wonderfully appointed with comfortable sofas in a gallery room of Renaissance themed oil paintings. Some rooms have balconies. There is an elevator, and a balcony that goes across the length of the hotel in the rear, where you can gaze up at the stars at night! It is also within walking distance of the Colosseum. The hotel has an excellent and reasonable restaurant and the food is excellent. There is a beautiful park across the street, and several small parks in the neighborhood. An ATM is nearby. Did I mention it is an easy walk from the Termini?

Great little hotel. Our room was simple but clean. Bed wasn't too bad and ac worked fine. We were not hot while we slept. They helped us get to the vatican when the metro broke down and our taxi didn't arrive. They made sure we got there! After 2 days of eating out we tried their cafe. It was clean, good food with nice portions and vegetables! A welcome change!

We stayed at this hotel for 7 nights and were very happy with everything. The hotel itself is a smaller, family-owned and operated facility, but large enough to have all of the amenities of a larger hotel. Pickup at the airport is included along with a full breakfast. The breakfast buffet is extensive with hot and cold items and a great selection of pastries, fruit, yogurt, juices, etc. The rooms are comfortable and well maintained. The upstairs lobby is lovely. The bar is full service and the restaurant has an adequate menu. The staff is outstanding. Everyone was most helpful and obviously cared about providing the best possible service and ensuring that we had a wonderful time, which we did. The neighborhood has lots of restaurants nearby - we ate at 6 different places and never had a bad meal. It is a fun neighborhood with lots of places to sit outside and have gelato or coffee or late night drinks. I can't recommend this hotel enough. If we are ever back in Rome, we will go back.

This hotel is in the heart of Rome ... very close to the main train station , the metro is across from the hotel and it's 5 stops to the Vatican City. There is so many shops and restaurants around the hotel. The rooms are super clean , they clean it every single morning. The staff are very friendly . Roberto the front desk gentleman is super friendly and very helpful when getting directions and he knows all the good restaurants around the hotel. What I admire about this hotel it's a family business hotel , where we had the owner join us and introduced him self to all the guests in the hotel. And when we walk in to the hotel they know us by name it's amazing . The breakfast is delicious and service is excellent.. although they have the same breakfast everyday I wish they had variety on a daily base I give this hotel 5 stars for good staff and great service Roberto best staff

First, let me mention all the pro's: the location of this hotel to the train that runs from the airport and the metro is incredible. It took me roughly 5-10 minutes to walk to the train that runs to the airport and only 5 seconds to reach the steps of the metro station. Sure, it isn't in the most luxurious area of Rome... but, Rome has graffiti and broken beers bottle on side streets just like any major city in the world. I walked from the hotel back to the airport-train station at 5am in the pitch black, and didn't confront any uncomfortable situations. I also managed to hit some major attractions from this location... I took the train from the vicinity of the hotel to Bascilica di San Pietro/ Octaviano for 1 Euro, and saw the Vatican, Castle of Saint Angelo, Palazzo Pamphilj, Pantheon, and Coliseum (among other sites) on the walk back to the hotel, which took about 4-5 hours. The hotel staff helped in giving me great directions. From the moment I walked in the door, I was greeted with the utmost level of hospitality, and felt the family-like atmosphere that is stereotypical of Italian culture. I found the room to be quaint, with a very comfortable bed (topped with a robe and slippers), a nice bathroom, a view of the adjacent building (which was nice to me, as it gave an authentic, Italian feel), a little flat screen TV, small fridge, and a coffee machine/table, and so on. In the evening, a complimentary "wine-tasting and appetizer" experience was offered in the bar area for an hour (I believe this is done every Friday). Tons of the hotel gusts showed up, as well as the hotel manager - who gave a short speech about the hotel and wine. The "wine-tasting and appetizers" turned out to be very tasty, and lasted longer than advertised, with several glasses and appetizer trays being replenished. As for the complimentary breakfast buffet, I cannot comment as I had to leave the hotel for my flight before it started. There was also an elegant lounge with complimentary Wi-Fi and one computer for free internet use. The nearby streets offered some great bargains (tables with purses, clothing, etc), as well as a couple fairly inexpensive eateries. The negatives are minute, if there are any: when I woke up at 5am, I could clearly hear other plumbing systems in the hotel sporadically going off.... but this didn't interrupt my sleep. At the same time, considering that most of the architectural structures in Rome are quite old, this should probably be expected at most places. The price was a little high for the value, but this is mostly due to the devaluation of the US Dollar. I'm trying to think of any other negatives, but I cannot think of any more. All in all, this hotel is a great pick!!!

We enjoyed our stay at Hotel Napoleon. It was within a 10-20 minute walk of most of the city's attractions (specifically the Colosseum and Forum, Trevi Fountain and Spanish Steps). That's probably why the hotel was also more reasonably priced than some of the other hotels nearer to those attractions (and therefore more touristy). The hotel itself isn't particularly fancy, but it's not overrun with tourists. It offers a pretty decent free breakfast, free wi-fi and air conditioning. The staff was very friendly and spoke great English, which was always welcomed as we struggled through broken Italian for most of the day before coming back tired at night. As newcomers to the city, that and a bed is pretty much all we needed to be happy.

On vacation with family and we picked this hotel after reading tripadvisor reviews. This is a great hotel, wonderful staff and great environment. Would recommend staying to anyone. Get the transportation from the airport to the hotel, making the trip easy.

This hotel was very rude and Overcharged us for parking. They did not help when the parking they suggested overcharged us and then yelled at us and kept us in the garage until 130am when we need to leave at 5am. I would never stay here again this is not a 4 star hotel. 2 star at most. .

We stayed here for three nights while in Rome. While the hotel was clean and the staff was very nice the hotel is a little older and the location is not exactly ideal. It is close enough to some of the main attractions but as far as night life i would suggest taking a cab.

We began our two-week trip to Italy here, and selected it primarily because it is very close to the Termini and literally next to a metro station. After a long day's journey, arriving very late at night, we were warmly greeted by Roberto Lombardi at the front desk and were immediately made to feel like family ~ as other reviews have indicated, the staff have varying fluencies in English yet conversations are easy. Although their restaurant was about to close, Roberto sent up a sumptuous dinner to our room. This is a boutique hotel that is traditionally appointed, and most of the staff has been with this family-run business for years if not decades, which makes for an enhanced guest experience on all fronts. We found everyone to be thoughtful and attentive and appreciated the slippers and other amenities. We will definitely be returning to this hotel on our next visit and would not hesitate to recommend it to other travelers!

Great place to stay in Central Rome. It is literally right outside one of the entrances to the Vittorio Emanuele metro station, which is itself just one stop or a few blocks from Termini train station. So, very easy to get to... Got a last-minute deal on this one from a website that specializes in that sort of reservation, but really, I would not have a problem paying full price here. Of all the "four star" hotels we stayed in throughout Italy, France, and The Netherlands on this trip, this one had the largest and nicest rooms. I think they gave us a slightly larger suite-type room with a chaise/extra bed in it, but even without that part, it would have been a great hotel room - quiet and well-maintained. Love the floor layout, too: from the entrance you go up a very tall flight of stairs to reach the hotel lobby with bar; from there, if you are homesick, you will appreciate the Americanized floor numbering for the rooms since you are now on floor 1, not 0. Breakfast buffet was really good, too, and included for free with the room.

Great customer service! Franco took great care of us during our 5 day stay in Rome. He even provided us with delicious Italian champagne for my birthday! Location of the hotel is excellent.. Literally steps away from the metro, 15 min walk to the colleseum, and just a exit away from the Trevi fountain! Decor of the hotel is a bit outdated but only to preserve the hotels history. Overall our stay was pleasant!