Narita International Airport

Narita International Airport (NRT), located in Chiba Prefecture about 60 km east of central Tokyo, is Japan’s busiest hub for international travel. With three terminals serving a wide range of airlines and alliances, Narita offers efficient rail and bus connections to Tokyo via the Narita Express and Skyliner. The airport is known for its clean layout, multilingual signage, and thoughtful amenities like capsule hotels, observation decks, and cultural displays. Whether you're arriving or departing, Narita provides a smooth experience with plenty of dining and shopping options, including duty-free luxury brands and local souvenirs. Travelers appreciate Narita’s spacious terminals and reliable services, from luggage delivery counters to currency exchange kiosks. Terminal 1 and 2 host most international flights, while Terminal 3 caters to low-cost carriers. The airport’s design balances functionality with comfort, offering quiet lounges, family-friendly facilities, and even a Pokémon-themed experience for younger visitors. With its strong reputation and ongoing upgrades, Narita remains a top choice for global travelers entering Japan.

A bit dated, but very serviceable. Immigration queue moves sons nicely, compared to nyc a dream! Lot of form filing i wasn't aware of (visa, customs) they could have better highlighted but no big deal. Airport staff nice, makes a change. Getting away from airport to Tokyo easy via skyline train, only 10000 yen. Makes a good entry into the Japan trip.

This is a huge airport. Make sure you know which terminal you are going to. Plan early as the fastest Narita Express can take one hour to get there Tokyo station. The airport has a variety of shops and eateries. The staff was always friendly.

The airport is clean. Friendly staff. For a quick entry, be sure to register with Visit Japan. Using the QR code is much faster than filling out a customs form. The bus terminal is also clean, and boarding the buses is seamless. Be sure to check if there's a connection from the airport to the hotel near you. The airport buses are much more convenient than traveling on the train with all your luggage.

Narita Airport offers a great shopping experience with numerous tax-free stores featuring a variety of Japanese brands, souvenirs, and local treats—especially cookies and traditional sweets. It’s a convenient place to grab last-minute gifts before your flight. Do keep in mind, if you’re using the Tokyo Subway tourist pass, you’ll need to pay an additional fare of around 1,000 yen at this station, as the pass doesn’t cover the airport lines. Plan accordingly!

It is far from Tokyo but there is an express train to Tokyo, and it is less crowded than its counterpart Haneda. There is lots of gift shops with Japanese snacks and goods that you can bring with you or buy for friends and family. Usually security is short and customs can be quite slow but it is clean.

Very big and clean. One of my favorite airports to go to. They have such a larger variety of Michelin restaurants inside, and the food is absolutely amazing. They have plenty of shopping brands stores inside including high end retail and duty free options as well. I ALWAYS get sushi every time I come by. The staff and people of Japan are very nice and sweet. Not everyone speaks English but they all do their best to communicate well with foreigners! Which is very much appreciated. It’s very big so expect to walk and don’t miss your flight!

One giant, sprawling airport. Basically has a full size mall in Terminal 1. Lots of food choices from healthy to not so healthy (looking at you McDonald's). Not sure about parking but trains run to The airport from Tokyo. Be sure to check out the shrine in the taxiway of Terminal 2.

My favorite airport... Absolutely the farthest airport versus Haneda but wow I absolutely love this airport as it has it all prior to passing the security check there's so much to shop and eat here with everything from 7-Eleven grab and go, McDonald's to Ramen and so much more...even a Starbucks! Yes there's a bunch of many many other shops and omiyage shops to pick up the last minute manju and my favorite Tokyo Banana and Royce Chocolates the fun doesn't end here. If you're like me who's a shopaholic and have that sadness that your vacation is about to end lol but because hotel check out is quite early at 11am and majority of the flights are later 8pm to 10pm I don't waste time and check out early and head straight to the airport and check my bags in and what you can also do is exit the airport to the shuttle bus area and there is a specific bus that will take you directly to AEON Mall which is a full sized mall with shops and restaurants. Here is where we not just relax and grab a bite but it helps to lessen the stress to wait hours and hours in those uncomfortable airport chairs. The opportunity here is just endless whether it's a quick stopover or a long layover there's so much to do here especially when it's visiting Japan. Thank you!

Narita Airport was my landing point into Japan, and it was a smooth experience overall. The airport is very clean and generally tourist-friendly, though it lacks some of the activities and amenities you might find at other major international airports. Arriving at 2:30 pm, I encountered a long line at immigration. I'd highly recommend setting up an account on Visit Japan Web beforehand--it saves time by eliminating the need to fill out paper forms. After clearing immigration, they stamp your passport, which allows you to generate a QR code for tax-free shopping throughout Japan. One thing to keep in mind: Narita is quite far from Tokyo and other major cities, so plan your transportation in advance. On the bottom floor, you can purchase tickets for the Shinkansen, Keisei, or Narita Express to head into the city. There's also a JR service area where you can buy passes and kiosks to purchase a "Welcome Suica" card valid for 30 days for visitors. The lines at the kiosks here can get long, so be prepared for a bit of a wait. Overall, while Narita is clean and functional, it's somewhat underwhelming, with only a few shops and restaurants. For a real taste of Japan's shopping and dining, you're better off heading into Tokyo!

Yelp Review 2024 #108: I've flown in/ out of Narita Airport several times even though it's farther to get to Tokyo compared to flying in/out of Haneda. There are several ways to get to Tokyo depending on which part you need to go to. You can take the Asakusa line, Keisei Skyliner, Aiport Limousine Bus, Narita Express - I recommend using Google Maps to find out your best option(s) before booking anything using your destination, date and time of arrival + time to go through customs and immigration, getting Yen, buying your ticket/ passes/ Suica card. Narita has 3 terminals, check which terminal your airline is located. All 3 terminals have both domestic and international flights and have a North wing and a South wing. There are restaurants and shops before and after security. I recommend eating and shopping before security as there are more options. Then, save a bit of room for Ippudo after security. Terminal 1: United, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, EgyptAir, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Shenzhen Airlines, Singapore Airlines, SWISS, and Thai Airways Terminal 2: Air India, Hawaiian, Juneyao Air, Air Macau, Air Niugini, Air Tahiti Nui, AirAsia Japan, American Airlines, British Airways, Cathay Pacific, China Airlines, China Eastern Airlines, Eastar Jet, Emirates, Finnair, Hong Kong Airlines, Japan Airlines, Jetstar Airways, Korean Air, Malaysia Airlines, Pakistan International Airlines, Philippine Airlines, Qantas, S7 Airlines, Scoot, Skymark Airlines, and SriLankan Airlines Terminal 3: budget airlines like AirAsia, Jetstar, Peach Aviation, Spring Airlines Japan, and Zipair. Terminal 1 is your last chance to enjoy Cremia before flying home. The departure is less chaotic than the arrival area and process. There are luggage delivery services so you don't have to deal with big pieces of luggage on trains/ subways if you need to transfer - some stations don't have elevators/ escalators.

Decent airport that's relatively easy to navigate. There are a satisfying number of shops and restaurants here which you can grab last-minute Japanese souvenirs like Tokyo Banana. I utilized the showers here which is around $7 USD for 30 minutes. No reservations - it is walk-in only but it didn't seem busy at all. The shower room is very clean and has all the essentials that you'll need such as shampoo, body wash, towels, hair dryer, etc. The shower room is single occupancy only and very cramped, especially with my carry-on suitcase rolled inside, but even without my suitcase, the shower room gives you just the bare minimum room like most Japanese bathrooms.

Although I prefer HND, I typically fly into NRT since it's often more affordable. The trains from NRT can be a bit confusing for first-time visitors heading into Tokyo, but thankfully there are multiple train and transportation options, providing various ways to reach the city. The restaurants and shops are quite good for an airport. There are convenience stores, MUJI, general souvenir shops, and some great restaurants, all before security. After security, there are duty-free shops where the prices for souvenir treats are about the same as outside the airport. The airport stores don't overcharge, and generally, Japan has very reasonable pricing without taking advantage of customers. There are lockers costing between 600-800 yen, depending on the size, if you want to store luggage or bags and take a quick trip to Naritasan Omotesando Street, which is about a 20-30 minute journey by train. Overall, Narita is a great airport with good amenities and shops.

All good things must come to an end. NRT was our departure airport and finale of our 2024 vacation to Sapporo and Tokyo. TICKETING LOBBY: The layout was similar to European airports as the live agents were located in the middle of the lobby versus the perimeter. Self service kiosks were available but seemed confusing to use, so we headed straight for human interaction in order to not waste time. Plus, some of us had checked-in purchased chef's knives which garnered a more complicated check-in. RESTAURANTS: We had quite some time to kill and had a great experience at their "Japan Food Hall", located a level below the main floor. It's a modern, clean and spacious food court with about 10 eateries to choose from, ranging from bars to sit down restaurants to takeaway desserts. Seating was quite plentiful. I had an excellent sizzling chicken & mashed potato meal at Teppanyaki Dotonbori Kurita. SAKURA LOUNGE: In conjunction with American Airlines' Admirals Club, we had use of this gorgeous lounge, but only spent about 10 minutes in it after our time in the food hall. Food selection was surprisingly lacking here though. TIP: Have Yen coins to get rid of? This is the place to do it as the food hall merchants happily did split Yen and credit card transactions! OVERALL: Nice facilities, great dining options, very good service from all.

Narita International Airport (NRT) is the busiest airport in Japan. Consisting of 3 Terminals, with Terminal 1 North Wing serving SkyTeam Alliance Carriers and South Wing serving Star Alliance Carriers, while Terminal 2 is being served by OneWorld Alliance Carriers. This International Airport is so busy that is serves over 32 million passengers a year, using 2 runways and one more in the planning phases. Terminal 3 is the most recent addition to the airport and is being using by low-cost carriers. Both NRT & HND are major gateways to Japan and other Asian countries, international carriers come from all across Asia, Europe, Africa, major US Cities, and all around the Pacific to connect you to other destinations. A very long time ago, I was able to check out the Observation Deck in Terminal 2 with an open-air view of the entire airport. There are several boutique luxury stores, Duty Free Shops, a Food Hall and coffee shops. I can't exactly review on an JAL or ANA Lounges as my flights in and out of NRT were not on either of them. Clearing security is very easy and friendly. When exiting International Arrivals, there are a few Currency Exchange counters and Airport Limousine Bus to purchase a ticket to get into the city and ATM's. Train is also accessible from the airport.

3.6 stars By far the coolest shopping area I've been to. The packaging for food items is gorgeous and the cute stuff is just so stinking cute. They also sell well-known prepackaged ramen like Ichiran. I think the most expensive items I purchased were cookies. If I had space and an unlimited budget, I'd have purchased one of every food item available! As for the terminals, they're pretty far apart and is quite a trek to get off my plane to get to the gate of my connecting flight. The seats were also extremely uncomfortable, so that experience was just ok.

Why can't every airport in the U.S. be like Narita? It's clean, efficient, and offers amazing food and shops. The airport may seem daunting at first, but I've had nothing but positive experiences with everyone I've come across. Everyone is helpful and provides exemplary customer service. You just breeze through the airline check-in and security check-in processes locked down because they're so efficient here. We've tried several food options and each of them were restaurant-level quality. Usually it's a draining experience going through airports, but Narita makes it easy for you.

I'm turnt with international airports that have high-speed trains literally at the doorstep. I've visited dozens upon dozens of airports worldwide and let me tell you how Amsterdam Airport Schiphol and Narita International Airport in Japan takes it to the cosmos! 人を憎んでる暇はない。わしにはそんな暇はない - Akira Narita International Airport (NRT) is a no hater zone and convenient for all travelers. Once you exit customs is when it gets easy peasy. For me, I decided to catch the Narita Express Train which gets you into the heart of Tokyo in about 1.25 hours. You can catch other trains but this is the fastest route and being the Express it's even faster than cars, unless you so happen to be in a NSX super car on Nitro! Cost around 3000¥ (about $20). If you have a JR Shinkansen Bullet Train Pass you may use it on the Narita Express. Narita employees are all friendly and informative, including the customs. Just make sure to be respectful and follow all the rules. If visiting Japan from US or Canada I'd suggest you retrieve a customs QR code via online prior to boarding. However, you still need to fill out the paper form given on plane (which surprised me since it's virtually the same questions from online). Interesting Factoids: Narita International Airport (NRT) opened in 1978 to controversy. Prior to its completion not all the details of the airport were disclosed to the local residents in the area. In fact, until today a piece of farm property is located in between runways. As a result, the airport must be closed from 00:00 (midnight) to 06:00 (6:00am) the next day to minimize the noise pollution impact around the airport. The busiest airport in Japan has hundreds of shops, cafes, restaurants, lounges so you won't get bored here. It's incredibly clean, organized, and modern. The convenience of Narita Express and friendly employees I encountered makes life easy for all. Jaじゃあね Please follow my adventures IG: @eric_travel_guru

In terms of airports, Narita is farther from Tokyo vs Haneda, but I feel like its a bit more efficient! It's also nice and clean and the Star Alliance and United lounges are very comfortable. They have a nice array of luxury and snack shops for any last minute purchases if you are leaving Tokyo. Their staff have been very nice and the airport is clean.

First time flying into Narita, previously flew into Haneda only. Narita is a little farther out from Tokyo so leave enough time to get to and from. The customs line on a Tuesday 10:30 am was long and only had about 3-4 counters open. Maybe they have a shortage of staff or people just called in sick. But the line took forever and they slowly opened up few more counters but still it was hectic. The airport itself is big but the taxi'ing from landing took at least 10 minutes to the gate. Next time will fly into Haneda airport.

Nice airport, but it can get warm. The APA counter was extremely slow, but overall very comfy and nice airport.

My visit in July 2023 was after Japan opened their doors after COVID. I have never been to Haneda airport, so I can't compare. I felt Narita was very clean. People gave off the polite Japanese vibes. I LOVED the Super Mario welcome art by the escalators. Getting into the city - I still didn't quite figure out the best way to leave the airport, but the connection to the railway and buses are very convenient. There are foreign exchange and SIM card vendors.

I like the airport, plenty of things to do, except some stores close extremely early like at 6! We flew domestically here but had to transfer internationally. The walk was short and it was a breeze. Pick up your luggage and look for international terminal signs. It took us like 5 minutes to get there. He have plenty of food options and bar. We used the priority lounge instead. Lots of seatings and have a children play area too.

Narita Airport, Japan This was my first time at Narita Aiport, and I found it to be very easy to navigate and not too busy compared to California airports. The bathrooms were clean, and all the staff was friendly. When we arrived at Narita, it was a fast process during customs; it took us 10 minutes to get through, probably because it was not the busiest time to visit Japan. We got our bags and went down the stairs to the train station to get to Tokyo somehow, haha. Returning to the Narita Airport, Terminal 1, there were plenty of souvenir shops and food spots inside and outside the Terminal. They had North Face, Lego, Marvel, Mcdonalds and more! Once you get inside of the Terminal, it was very chill and easy to stuff our bags with souvenirs and snacks for the trip. We needed to make our last stop at 7-11, of course. Compared to the U.S., there isn't that much security inside and it felt more chill in the terminal.

Air Canada's unreliable service is beyond frustrating. Last year, my flight from Toronto to Calgary was delayed by 3 hours. They had us board, only to instruct everyone to disembark shortly after due to "mechanical issues" and switch to a different plane. Now, my flight from Tokyo to Toronto is delayed by another 3 hours, and all we have been given is an $11 food voucher - far from adequate for 3 extra hours of every passenger's time. Air Canada is frustratingly incompetent. I strongly recommend choosing a different airline.

Busy airport yet efficient. Customs and immigration line formed, but was moving with people helping throughout. Bags came out relatively fast.

This is a big and modern airport that serves metro Tokyo along with Haneda airport. It also serves as a major connecting gateway to many cities in Asia. I just learned that Narita flies to 117 international cities compared to Haneda's 35 international cities, but that Narita is only the second busiest to Haneda in traffic. I've connected here lots of times and don't remember any issues, except one. It's clean and efficient, staffers are professional and polite, the business class lounges are nice, and there's plenty of interesting duty free shopping. My only gripe, and it's not Narita's fault actually, was that ALL my numerous connections were like 4 hours. However, it's too far from central Tokyo to store your carry-on and go off anywhere in that time, but I thought about it lol. Overall, a great airport.

You can get your souvenirs here at Narita airport-!!! I have always purchased many things at all nice department stores in Tokyo like Mitsukoshi, Seiyu, Isetan, Takashimaya etc!! However you can get many nice things here as well at very reasonable prices!! I love it-!!! I purchased more stuffs knowing they WON'T be considered in suitcases weights policy-!!!!!

First time flying into Narita Airport. Seriously, with international flights (at any airport), why does it seem the gate is as far away from immigration as possible?? I had both knees replaced earlier this year, the most recent surgery having taken place 3.5 months ago. I decided to walk (no wheelchair). I did it, but it felt as though I walked for miles to get to immigration. Everyone needs to fill out an immigration form. (Visitors from some countries need visas too, but US citizens don't.) For some reason, no immigration forms were distributed on the plane. Fortunately this was clarified soon after I got in line do I was able to step out and fill out the form. It was then I saw they had a line for persons with disabilities, diplomats, etc. Thank goodness. It was a much shorter wait. Otherwise, I would have been in line for a long, long time. Honestly, immigration was a mess. The area wasn't large enough, and it was difficult to figure out where to go. And the forms should have been out front, not halfway in the room. Then it was time for more walking to collect my bag before going through customs. Everyone must also complete a customs form, and they actually had these on the plane but made I seem as though it was optional. I filled out the form there. Finally I was free to leave the secure area. This area is much better because pretty much everything you need can be found in a small area. I needed to exchange dollars for yen. I was a little hard pressed to find a booth; it seems most have been displaced by ATMs. There was just one after another ATM. There were also car rental counters, bus transportation counters, small sundry stores, etc. The train station was directly below. It could be accessed by escalators inside or elevators just outside the door (not far away at all). We'll see how it goes when it's time to go home!

The bar is pretty low for airports and there are only a few (IMHO) that rate 5 stars (e.g., Changi in Singapore, Schiphol in Amsterdam) and NRT is definitely in that class. Beautiful, well-designed, clean, tons of shopping and restaurant choices, signage clearly labeled, friendly staff. I transited through twice recently and have been here a few times previously and it's just as nice now. If driving to Tokyo it will be a bit of a hike, but the trains are easy to find, navigate and cheap.

We had an overnight layover in Japan so we went through Narita Airport. First, getting through immigration was a breeze! While a lot of it was automated, there were lots of employees welcoming us and helping guide us through the process. The next day when we flew out, the check in and security process was also easy. Also lots of stores to buy snacks and gifts to our family! Definitely a great airport to go through!

Very comfortable airport with lots of shops and restaurants. Unfortunately, the anime store is closed, but there's a lot of places you can still get cool pix. They have lockers and bag check if you get there early and want to wander. There are charging stations, but not always convenient to where you need to wait.

Narita International Airport (NRT) is one of the better transfer airports when we go back to Thailand because there's several restaurant options and Mink can do her shopping here if it's a longer layover. I don't eat airplane food and the restaurant options are great for me so I can finally have a meal before the next leg. The shops here are great for buying omiyage for family/friends at your final destination as well. If you land here to enter the country then it's not a bad choice either. It's about one hour from Narita to the Ginza area. Haneda Iarport is a lot closer to get into Tokyo though. The custom lines here are efficient and signs have English on them. One thing I find super annoying here is going through an additional scan getting to your connecting flight. I'm not sure why they do this because you had to have gotten scanned or checked at your point of origin with their version of TSA airport security. The additional check wastes time, especially on short layovers, and quite inconvenient because you have to take all your electronics out. Aside from that, clean and nice airport.

Power tip: landed around 7:15 PM. Did not get through immigration until 8:45 PM, with only three officers for about 500 people. The baggage belt had long been stopped from our flight. This should really be unacceptable. Got to do better, Japan! :p

Flew out of Narita the other day and it was a great experience, quiet, clean, and efficient. Narita airport is located 1.5-2 hours away from the Tokyo city center. There are numerous dedicated airport express along with semi-express and local trains that can get to the airport at varying price points. The train station is connected to the airport terminal for an efficient journey. The train station is on the basement level while the check-in is on the upper levels, split into a North and South wing. There are a few shops, restaurants and eateries pre and post security. Check-in with my carrier was a breeze. Security was quick post-check-in and immigrations was automated, even as a tourist. Some of the shops post security are still closed post-covid. There are numerous airline lounges to relax and shower before flying out.

Narita Airport is a great little airport that we used to fly to Okinawa, and I gotta say, it's pretty darn good. The place is super clean and organized, which is a big plus. We hopped on the train to get here, and it takes you right to the airport, no fuss. Sure, we had to walk a bit, but it wasn't too bad. One thing I really liked is that they had scales near the check-in counters so you could make sure your luggage is just right. That's a neat feature. Now, the staff at Narita Airport were so dang nice and friendly. It was like the complete opposite of the TSA folks back in America. What a breath of fresh air! We didn't have any issues at all during our time there. We were in the smaller domestic terminal, so it's not as flashy, and you do have to trek a bit to get there, but it's totally worth it. Oh, and they've got this little convenience store, or as we call it, a konbini, that even sells musubi and booze. How cool is that? Overall, Narita Airport is definitely a top-notch place, and I'd love to use it again in the future.

Very nice airport, but too many places were still closed or close too early, rendering late arrivals the opportunities to purchase gifts or eat popular Japanese ramen and sushi. Hopefully, as time goes on more shops will opening up and closing much later to better serve visitors arriving on off hours.

My layover at the Narita International Airport only made me want to visit Japan even more! How can an airport be such a pleasant experience? Narita International Airport is one of the best airports I've visited and should be a model for others. I flew into Narita to transfer over to my flight to Hanoi. The airport was easy to get around, with clear and visible signage everywhere. I was also impressed by how clean the place was. Yes, they have one of those robots moving around vacuuming up whatever traces can be found. But everything here feels modern, with comfortable seating that's inviting, large windows and plenty of natural light pouring in. I was in terminal 2 where it was international flights. Although there was only one restaurant for dining in at the time I visited, there were other shops to get takeout, snacks and Japanese desserts! If only I had room in my carry on to bring on the treats! There was also an area for high end luxury stores. I enjoyed spending a few hours here, knowing the bathrooms were spotless, the seats and outlets were plentiful and the space was open and clean.

I was reminiscing about my trip to Vietnam (VN) a couple of years ago in July 2019. I saw some pictures I had taken when I was in Japan. I had a short layover in Japan at Narita International Airport (NRT) on the way to VN and on the way back home to the US. It is a massive airport and since I don't travel much, I really don't have anything to compare it to other than the airports that I have been to. It appeared to be a pretty massive airport. Maps and signs were clear and helped me to navigate to where I needed to be. They had plenty of gift shops, stores, and restaurants. I stopped by a shop to buy a drink. You could find almost anything you needed. Restrooms were large and clean. I had good experiences with the various staff that I interacted with. Every one was friendly and helpful. Overall, I had a good experience here. I would love to visit and explore Japan in the future.

Organized but far. Everyone is very helpful with helping navigate around the airport to ensuring we have access to kid friendly amenities. One of my favorite airports.

My mother and I just transited at Tokyo Narita International Airport terminal 1 October 2023. The staff politely guided me when my mother and I transited for the first time. The staff guided me clearly to find the boarding gate. Apparently staff also took the Map and guided me clearly

This is a Covid review because before Covid, things were really great at this airport! There was nothing open! We also all had to walk so very far to where to get the next plane. I'm talking a real walk with your carry on to a satellite terminal where you will find the only way to get something to drink is from a complicated vending machine that while can be fun, really isn't when you are thirsty and tired. I was lucky to have visited a lounge before I left LAX because I grabbed some bottled water and a soda.. I also tucked away some snacks. When I pulled these out of my bag in Narita one would have thought I was a millionaire given the hungry and thirsty glances from others I received. Bring snacks and try to get a water or at least an empty bottle of water you can fill up while there. Trust me in this. Bring them! If you are transiting through this airport be glad if you are an American. We are lucky. We don't have added headache of more checks and can just get to our next plane without further red tape. I flew first on Japan airlines (using points I saved through years) and was excited about going to the first class lounge. Their lounges weren't open. Maybe on the way back they will be. However on the way back I'll be rolling business class, so no fancy sushi for me. Oh well. The Internet is SO SLOW. I guess I should just be happy they has it... but it was the slowest I've encountered in many many moons. In all the two hours I spent there felt like four. I was hot, thirsty, hungry, and cramped.

What a great, efficient, and clean airport! Let's talk about the Toto urinals & Toto bidets in the bathroom! Absolutely fabulous! There are lots of high end stores & vending machines that sell food & drinks that u can pay with card by regular card, Line pay, WeChat pay, etc. It's so calm & quiet in here. Good staffing always helps!

Clean, lots of shops and food places, also showers available which is a nice option coming off a 14 hour flight. For any travelers of western countries, I highly recommend exploring the terminal you are in if you can to get a small taste of Japanese culture if Japan is not your final destination.

Its big. Its clean. Really clean. Be ready for lots of walking. If you've got little ones that cant walkma lot i would advise to bring the stroller. Its very orderly and the health, immigration, customs checkpoints are all very efficient and very polite. As of currently for foreign visitors, i recommend visiting Japans travel website and get your QR codes before landing as this would save quite a bit of time. Also bring your vaccination card if you have one.

This airport is gigantic, with many, many terminals. This means you can spend hours here without being bored. Unfortunately, in order to move from terminal to terminal, you have to pay the bus or train fare that runs through the airport. If you stop and check in at terminal 4, but want to go back to terminal 3 to check out the stores there, you must pay the fee to go terminal 3 and then back again to 4 to board your flight. Each terminal has their own unique stores, such as if you want to go to the Sanrio store, it may only be in terminal 4 but not terminal 5. Arriving to the airport from our connecting flight and finding our pocket WiFi was a breeze. I remember there being English on the signs to help. Checking in on the way back was easy as well. Super clean and organized!

I was in NRT for a few hours on a layover. It's an immense and modern airport, in which I spent my time only in terminal 2, primarily occupied by Japan Airlines. Terminal 2 itself is sprawling, consisting of a main and satellite area connected by a long walk way. The main building of terminal 2 has all the desired duty free stores, inclusive of high end luxury brands, while the satellite area has smaller convenient stores and limited restaurants. The international and domestic sections of terminal 2 are partitioned, meaning you must leave the gate and then check in again in order to switch between the two. This is noteworthy for those seeking the executive lounge, which is within the domestic flight area.

To me - this is the best airport in the world. The TOILETS have AMAZING BIDETS and even a toilet seat cleaner with instructions. Employees are always kind and courteous as all Japanese people are, and I've always had a good time whenever I had a layover here. Be warned tho - due to covid precautions, there are no hand dryers in the bathrooms and they don't have paper towels - you just have to get your own tissues :( Also the shops/restaurants are either closed or have very specific hours when they're open, be sure to check the airport website to prepare food beforehand or be prepared to be hungry if you don't. They take all kinds of credit cards & apple/android pay as well.

This is the first review I'm leaving for out side the US. Narita is probably the most back-wards, non international airport for travelers. Although with modern amenities, the basic human decency is seriously lacking. 1. I can deal with people not speaking English. Bc we're in their country. But their non verbal communication is subpar, showing their displeasure for not being able to have detailed conversation (I have intermediate level proficiency.). 2. People give out wrong info. I was initially put in the line with Japanese nationals because THE WOMAN (係員) at the airport told me to. Only to find out she gave me wrong into and was told to go back to the longer line. 3. Airport is very confusing. Wouldn't be so with proper signage. Not existent. 4. People in general do not seem to be comfortable with non-Japanese. They seem to get confused, intimated, annoyed, and overall try to (お茶を濁す）、^meaning they try to wing it. 5. We arrived in two different aircrafts (someone in our party was using miles). They all had similar unpleasant experiences. I first used Narita almost 30 years ago when it was first built. It seems now it's gotten worse.

Due to Covid all places to eat and shops closed in international terminal. So my 4 hours stayed hungry thirsty except for one vending machine lol. Japan airlines were great and super friendly to me. Last trip through much better all places open to eat and explore. Be sure to have your vaccine card and ready to depart airplane in groups of where next flight headed to keep up separated. Yet no mask was required to fly until unboarding then must wear in airport and on entire plane ride to vietnam. Japan airlines had no air control over seats so very hot with mask on and wasn't my best flight of two days of flying. Ready to get to vietnam to be with my wife whom I haven't seen in years.

Narita Airport in Tokyo, Japan was where our Japan Airlines flight landed from Honolulu. Our tour company made the arrangements, so everything was organized and flowed smoothly. The airport was spacious, clean, and well labeled. We found the restroom and baggage claim easily. Customs went as well as possible. Our group used the free luggage carts and trekked to the end of the terminal. We gathered outside in the cold (41 degrees) and lined our luggage up on the curb so the bus driver had an easier time loading our bags. Overall, this was an efficient experience!

I'll have to say, any airport is better than my home town airport of Honolulu, but I'm not just saying this out of desperation, NRT really is a GREAT airport! Kansai (KIX) blew me away last year but NRT is also equally formidable. What I love about NRT: - super easy access via the Keisei Skyliner (not covered by JR pass, however), one way to the airport from Ueno was approx $27 USD - tons of shopping places, with pretty decent prices, and a wide variety of stores for almost every taste, including a store that had rows and rows of colorful and printed Washi tape! - lots of restaurants - lots of duty free shops! - free Wi-Fi after you ditch your Wi-Fi in the post office box (if renting from Japan) - very clean - lots of USB plug-in stations - cool vending machines all over, including Gatchapon - toilets, signs and gates are clearly marked and easy to see - immigrations smooth, flowing and courteous Shop around, though, I saw Royce Chocolates outside of immigrations priced at 1,000 yen and went I went to Japan Airlines by Gate 25, a small little kiosk shop next to the gate had the same thing for 770 yen. There's a 9-Hours Capsule Hotel in Terminal 1 that I didn't get to check out, that would have made my Japan trip complete!

This review is strictly based on terminal 3: Unlike U.S airports, this place has dining area outside of the security check. There is only one cafe inside vs. There are like 8 restaurants outside of security check. So if you are going go be stuck at the airport for a while and wants a variety, I recommend dining outside of the security check!

Narita International Airport (NRT) is by far one of the most well-managed airports I've ever experienced. The layout inside is organized and easy to follow. Check-in counters for various airlines are neatly lined up. The entire airport is clean. And the service here is impressive. The amenities are great as well. They have shops to get your last-minute souvenirs and restaurants serving delicious food. WiFi is also free here, which I took advantage of since I rented a portable WiFi during my trip and didn't want to use up all the "juice". Departures and Arrivals are good and easy to navigate through. I prefer Terminal 2 over Terminal 1 based on my last experience though. Overall, I definitely recommend flying in or out of NRT.

This is a very busy airport, with loads going on. Still, I found it easy to navigate with great food options, lots of toilets, and VERY high end designer stores so if you need anything, you will find it here.

Narita is my favorite airport. Not only are the people working here so polite, but I've hardly ever had to stand in a line. I live in Hawaii and HNL is by far the worst airport I've ever been to. Unfortunately I have no other choice of airports when I fly to and from home. However, whenever I fly to Asia, I hope that my layover is in Narita. First, I never feel like I have to walk a million miles to and from the gate. At other airports like SFO, I've had to run from terminal to terminal in between flights.... and it's far! Second, lines (or lack thereof). When you arrive at Narita and need to go through customs it is a breeze because they have so many people working. And they're all so polite! They even have little kiosks that do most of the work, then you just check in with a customs agent before you leave. It's so easy!! And fast! When you're dying out of Narita, immigration is even easier. You don't even have to meet with a human, it's all electronic. Security? Omg. Don't even get me started. HNL TSA is the slowest, most inefficient group of security people I've ever met. They're also incompetent.... which results in 2 hour long waits to get through TSA. At Narita, I didn't even have time to pull out my phone to look at the time. I was in and out in minutes. I didn't have to take off my shoes. I didn't have to take out my snacks. It was great. Food. There are so many options. From sushi to ramen, Starbucks to McDonald's. They've got something for everyone. Duty free. There are a few duty free stores selling all the great things japan has to offer. I remember in high school I'd get all my shaky pencils from the shops in the Narita airport (funny thing, I've probably flown through Narita almost a hundred times, but I only left the airport a handful of times). They also have Tokyo banana, alcohol, snacks and souvenirs. Lastly, if you have any sort of status with star alliance airlines, I highly recommend the ANA lounge. I will walk my ass over to the ANA lounge, even when I'm flying on United, because the ANA lounge is 100 times better than the United club. Ugh. I can't wait to come back!

Few years ago before covid before pandemic the airport were busy and all restaurants were all open, we flew with ANA few years a go , I think 2018 was the last we flew through here. But this year after covid and now we have Omicron on the rise, I noticed how empty the airport are, everything closed and only few passengers in the terminal. The restaurant we tried a few years a go also closed. I hope and pray we will recover soon after covid .