Nathan’s Famous

First time in this franchise “Nathan’s” hotdogs. Really seriously bad service.. i was waiting to place an order, but a girl was fixing cups with no greeting or asking me what to serve. Hotdogs are cold, French fries were madness salty. Soda machine was out of order, with only juice type bottles available. Horrible and disappointed with hotdogs, not any special tho. Pls see the size of it, just a 2 condiments length.

Subject: Customer Service Complaint – Store #6007, Ticket #600901 (Atlanta Airport) To Whom It May Concern, I’m writing to file a complaint regarding my experience at Store #6007 in the Atlanta Airport. I placed an order for two chili dogs, a drink, a bottle of water, and a small fry. I was told the wait time would be approximately six minutes. However, after waiting for fifteen minutes, I approached the counter to check on my order. The staff seemed unaware of it entirely and asked me, “What are you here for?” — despite my order being associated with ticket number 600901. The lack of communication, delay in service, and overall confusion was disappointing and unacceptable, especially in a high-traffic location like an airport where travelers are on tight schedules. I hope this issue is addressed appropriately and that steps are taken to improve order tracking and customer service at this location.

I had a great experience today thanks to Fatou. She was wonderful – very friendly, attentive, and made sure my order was perfect. What impressed me the most is that she went out of her way to go to another store and brought me fresh, hot Nathan’s fries. They reminded me of my Coney Island Nathan’s experience. Her warm attitude and dedication truly brightened my visit. Keep up the amazing work, Fatou!

Cold soggy fries, soggy squished hotdog bun, a very unpleasant fast food meal. If I’d had time I would have returned it. I ended up throwing it out and quickly buying something else.

Good lord. What a disaster. Worst chili cheese dog in all my 55 years of life plus lackadaisical rude employee. Wow. Just shut it down.

Food is ok, when they have it. 8 out of 10 times, they’re not serving fries. Workers seem to hate working there. Sometimes there’s not even anyone there. I stopped going. I guess the owners don’t care to make any money.

Worst "fast" food place ever. Stopped to grab a quick hotdog before catching a connecting flight and it took 20 minutes to get what should have been a 3 minute stop. The people working there were so slow and just didn't seem to care that people were waiting. Don't waste time there if you are in a hurry.

Nothing was ready, the hotdogs took 15 minutes to cook. They ran out of fries and they gave us potato chips as a substitute. Also, the worker started to handle the raw hotdog meat with her bare hands until her coworker reminded her