National Hotel

We have visited russia and stayed in 6 different hotels, i would range this hotel as my second best. The place is very historical, the lobby is a great place to sit.. The rooms were a bit old, the corridors as well. Although the reception and lobby looked so good,, the upper floors were not as first

Amazing place if you are interested in quality historical hotels with the highest levels of service. As a smoker , it would be a very valuable thing to have a dedicated internal space for smokers rather than standing outside the main door.

I absolutely loved it. the hotel was built in 1903. it was fascinating to stay there. The antique furniture was breathtaking! I do pray they keep this original atmosphere. there's no hotel in the world that keeps such great original antique Russian style. The hotel is very close to Alexander Park, and all the great museums, the staff were kind, and they speak English. I haven't tried the food, so I can't comment on it. But I am definitely staying there again! -

Overall an amazing experience. Receptionists (special gratitude to Valery) are attentive and very professional. Doormen are great, extremely helpful and welcoming. We definitely will chose to stay again here for the next trip to Moscow.

Location is perfect. Hotel himself is good if you like historical place. Room cleaning was not best but still ok. Breakfast was very good. Housekeeping workers are always greets you, that’s good level. Waiters were ok, could be much better they need more education. Front office ( reception ) was not helpful and real friendly but with languages they are ok. Lifts are not enough if you are living top floors. If I would come next time to same place? Hmmm I don’t know. Best thing in here is location.

Despite the earlier and moderate reviews I read about National Hotel, I went a had and reserved a junior sweet. I must say, I was amazed with the hotel and the service. The hotel location is unbeatable just a cross the street is red square and all amazing historical sites. I never needed a taxi as everything was close. There this an underground mall with three floors which had everything including food court. The reception staffs were very kind speak english and had a great personality. Special thanks to Stepan for his welcome, he also took his own time to show me around and took me to the second floor where the hotel has its own gallery with well know figures who stayed at the same hotel such as presidents and actresses. The room was very classy and maintained well except of the wood floor which has some scratches which was fine.. the room service and cleaning was excellent. The buffet had many varieties and I loved everything. Specail thanks to the whole team who worked on there. They were very active and making sure everyone is served well. On Sunday morning only I had to wait for 10-15 minutes as it was crowded. Not to forget, the restaurant is right in front the red square so you have an excellent view. It is a 5 star hotel and deserve it. I would stay in the same hotel again. Thanks to all.

Unfortunately the room was not cleaned and not arranged with a bad smell, the receptionist were very very very slow, we reach the hotel at 12:00 afternoons and he told us to come at 15:00 for check in, we came at the time and she took more than ONE Hrs to let us enter the room. FYI , the reservation was made more than one month through the internet. Our reservation was three rooms for 6 people, unfortunately all the stuff was put together in one room. For me was not a good experience in this hotel.

My AirPods has been missing from the room and was shown somewhere else in the city active. Making sure that I left it in the room before I leave. Fortunately, this incident was the only bad thing happened during the trip