National Hotel

My experience at National Hotel was great. I liked the ambience of the place and I felt like I was taken back in time. It does reflect a 5 star hotel in some aspects but I have stayed in more authentic 5 star hotels that really went all out. The location was perfect. The metro is very close and you can easily coordinate from the hotel. Some of the staff were friendly and some were cold. The temperature of the rooms was very hot at first but it became better toward the end of my stay. The breakfast was modest and I would not say that it was extensive. The price was very good for the overall experience I got. The street is very noisy at night if you have your windows slightly open and this was an inconvenience. The only issue I faced was that some of the furniture was either too old or low quality so it would have been easy to damage if you were not careful.

We have visited russia and stayed in 6 different hotels, i would range this hotel as my second best. The place is very historical, the lobby is a great place to sit.. The rooms were a bit old, the corridors as well. Although the reception and lobby looked so good,, the upper floors were not as first

Despite the earlier and moderate reviews I read about National Hotel, I went a had and reserved a junior sweet. I must say, I was amazed with the hotel and the service. The hotel location is unbeatable just a cross the street is red square and all amazing historical sites. I never needed a taxi as everything was close. There this an underground mall with three floors which had everything including food court. The reception staffs were very kind speak english and had a great personality. Special thanks to Stepan for his welcome, he also took his own time to show me around and took me to the second floor where the hotel has its own gallery with well know figures who stayed at the same hotel such as presidents and actresses. The room was very classy and maintained well except of the wood floor which has some scratches which was fine.. the room service and cleaning was excellent. The buffet had many varieties and I loved everything. Specail thanks to the whole team who worked on there. They were very active and making sure everyone is served well. On Sunday morning only I had to wait for 10-15 minutes as it was crowded. Not to forget, the restaurant is right in front the red square so you have an excellent view. It is a 5 star hotel and deserve it. I would stay in the same hotel again. Thanks to all.

Amazing place if you are interested in quality historical hotels with the highest levels of service. As a smoker , it would be a very valuable thing to have a dedicated internal space for smokers rather than standing outside the main door.

Overall an amazing experience. Receptionists (special gratitude to Valery) are attentive and very professional. Doormen are great, extremely helpful and welcoming. We definitely will chose to stay again here for the next trip to Moscow.

Location is perfect. Hotel himself is good if you like historical place. Room cleaning was not best but still ok. Breakfast was very good. Housekeeping workers are always greets you, that’s good level. Waiters were ok, could be much better they need more education. Front office ( reception ) was not helpful and real friendly but with languages they are ok. Lifts are not enough if you are living top floors. If I would come next time to same place? Hmmm I don’t know. Best thing in here is location.

Unfortunately the room was not cleaned and not arranged with a bad smell, the receptionist were very very very slow, we reach the hotel at 12:00 afternoons and he told us to come at 15:00 for check in, we came at the time and she took more than ONE Hrs to let us enter the room. FYI , the reservation was made more than one month through the internet. Our reservation was three rooms for 6 people, unfortunately all the stuff was put together in one room. For me was not a good experience in this hotel.

My AirPods has been missing from the room and was shown somewhere else in the city active. Making sure that I left it in the room before I leave. Fortunately, this incident was the only bad thing happened during the trip