Ketki S.
Google
*0/5 Stars*
**Food Quality & Service Experience**
While the food quality at Natraj was decent, our dining experience was completely overshadowed by the poor service and unprofessional behavior from owner and staff.
**What We Ordered:**
- Dahi Bhalla
- Aloo Tikki
**The Problems:**
The staff displayed a remarkably indifferent attitude throughout our visit. When we ordered aloo tikki, instead of serving us at our table, the owner rudely told us to "go down, stand in queue, and get it yourself." This was both unprofessional and embarrassing for paying customers.
The situation worsened when we wanted to order one additional dahi bhalla. The owner flat-out refused our request, stating we should have ordered everything together initially. This inflexible and customer-unfriendly approach was shocking.
**Bottom Line:**
Despite the food being acceptable, the combination of indifferent staff behavior and the owner's atrocious rudeness made this a thoroughly unpleasant dining experience. Good food cannot compensate for such poor hospitality and disrespectful treatment of customers.
**Would I recommend?** NEVER. There are plenty of other excellent food options in Chandni Chowk where you'll be treated with basic courtesy and respect.