William Whitaker
Google
First, allow me to qualify this review and saying it is based solely on one particular item order from their specials of the day. The item order was there roast chicken and dressing.
I was with a friend when we decided to go to this particular restaurant because he felt it was one he hasn't been to in quite some time. As a general descriptive, the inside, along with the silvered outside decor and design, reminds most in this area of the Double T Diner. Like the Double T Diner the menu is rather expensive, and the desserts, a highlight, are quite a treat ranging from a strawberry cheesecake to your chocolate peanut butter cake, and everything in between. Cookies, donuts... you will definitely find your suit to satisfy here. However, it wasn't the dessert that is in question. It is the main entree order as previously mentioned.
The order arrived where the roasted chicken sat on top of the dressing. This is more of a bread dressing as can usually be expected. Cornbread dressing, my preferred, tends to be the exception, but not the rule. Bread-based dressing can cover the gambit. This is where the problem lies. When I arranged my food on my plate to proceed, the first thing I noticed was the lack of seasoning. There is no salt here, and it may be in deference to the elderly. There was no descriptive on the menu saying the food would not be typically seasoned as one would find in most restaurants. The chicken as well as the vegetables were rather bland. Nothing noticeable excited My taste buds at all. The dressing was a disaster! Lacking flavor and seasoning, not even a hint of sage as is a major necessity in anyone's dressing. This bread dressing was soggy, sopping in moisture and oil that gave it a slick texture. I moved it off my plate to a side dish in order to continue my meal. This is nowhere near anyone's dressing should they be dining at home, and their meal includes a typical bread dressing. At least that's what this Tennessee boy has grown up to believe. This dressing was so subpar, I thought it would be a disservice to simply pay for my meal and say nothing. Silence may be why this particular dish finds it's presence on this menu.
I notified the waitress who then notified the manager on duty. I asked them to please try this dressing themselves. The first comment give was they do not season with salt, etc.. I gently informed them this was way beyond the issue of proper seasoning. I then stated the how the dressing was " simply horrible ". I asked that they please have the cook try his own ware, and the waitress and manager should both try this dish themselves so as to underline the fact of it being unworthy of serving aside from the blandness of the chicken and vegetables. I had already prodded my lunch companion to try this dish and he spoke to them reinforcing my findings. He shared his opinion, again in a very kind manner. Incidences like this are best dealt with where kindest is the rule. After all, you are telling a restaurant you dislike their food. There's no need to be nasty about it.
Many times I have found dishes served in restaurants where no one had tasted the results, not even the cook who should be the first one to know what they are serving their guests.
The waitress and manager canceled the check. I pleaded with them to not do this. Why? My intent was to alert them to a very bad this dish. I wanted to eliminate any idea that this was being acted up on to simply not pay for a half eaten meal. They insisted. In return, I ordered several of their desserts; various cheese cakes and slices of frosted cake. Let me add here these delectable pastries are not cheap! I felt it was the least I could do to balance things at the till. I would have preferred to pay my check in order to underscore the sincerity of this whole affair. Again, my intent was to make sure they knew the horror of this dish, in the hopes they correct this should they decide to keep it on their menu. The restaurant was very kind in spite of this. They should be commended for their professionalism.