Neighborhood Services

Good food and location. Two of us got the prime dinner Friday night special. Service wasn’t the best and there were a lot of dirty tables. But once we got our drinks, the service picked up. Would recommend if you want to eat at The Star and want to be nearby the other events in the area/staying at the Omni since it’s in the lobby area connected to the hotel.

The Steak Frites is absolutely amazing! The steak was tender, flavorful and cooked perfectly medium. The sauces are out of this world! I stuck with the horseradish sauce, but the voodoo sauce is also fantastic. I was impressed with the bourbon selection too. To be fair, they didn’t have any of the hard to find ones, but they had some that most high end restaurants don’t have. Eagle Rare, Blanton’s, Russel’s Reserve and my go to Buffalo Trace. Highly recommend for an easy night out with a flair of high class.

One may assume that the restaurant located within the Omni Frisco Hotel is an easy pass, but they would be mistaken. This restaurant has consistently delivered great food, service, and the atmosphere is wonderful. The dining room is well decorated and feels casual during the day, and takes on a more sophisticated and intimate ambiance during the night. The burgers and steaks are always perfectly cooked, and the fries are dangerously good. The breakfast menu is also very solid and has a good variety. Overall I highly recommend this spot in the star!

Omg my mom and I loved this place!! The drinks, food, and desserts were incredible! Our server was amazing and made my mom's overly special requests doable for her! The pumpkin pecan cheesecake was to die for!

We came in for both dinner and breakfast and both were amazing! Last night we had the appetizer nachos with grilled chicken-Amazing! For our entrees we had the Chicken Fried Steak, Scallops, Tenderloin, and BBQ Shrimp. We had no complaints. Id prefer to change the dressing on the side of Argula salad. For breakfast we had the Sunrise Omlette and the Get Up and Go with a side of avocado. It was also and amazing breakfast. The waiters were both very pleasant. We will definitely return!

I'd never have thought to dine at a hotel restaurant until a date took me here. The food is fantastic! Do not skip the Butcher's Meatballs appetizer. Location is at the Star adjacent to the Cowboy's headquarters and they have valet parking. Omni's lobby is very nice as well. Great date spot.

Visited NS for the first time on a Saturday around noon, the place was pretty empty. My guest and I were seated right away and greeted just as fast by our server. Drinks and food came out fast. I noticed they also have an outside patio. NS has Cute rustic vibes, a nice bar and all around chill atmosphere. The food was satisfactory and the drinks were good. Service was also great! I would definitely visit again. Just a tip, you can valet at the Omni, and the restaurant will comp the ticket.

Service was excellent overall. The food was hit or miss. The chicken sandwich and burger were both very good, and the fried asparagus really stood out. On the downside, the French fries were overcooked and almost burnt, the meatballs were dry and tough to cut, and the grilled chicken was small and forgettable.

We had a large group and it was amazing- especially the service with Saskia!!! Drinks, food, and working the crossover with lunch and dinner- fantastic! My wedge salad and chicken pot pie were delicious. (The small one can be for 2 people! Ugh- forgot to take pics!) Both the shrimp and avocado appetizers were good too! Multiple people had the burgers, tacos- some had flour, some had corn.....all tasty! Would recommend!!!!

Came here with a large group for a team dinner, and we had a lovely time. About 30ish of us came and everyone I talked to enjoyed their food I personally had a couple of the shrimp cocktail with chilled Gulf Shrimp served with a traditional cocktail sauce. They were good. I heard that the Crispy Asparagus with the lemon dill crème fraiche & pecorino were tasty as well. I had the Steak Frites (London Broil) but swapped the fries for the Mac and cheese. My dish was a sliced Nebraska Angus Flat Iron steak with Voodoo sauce. It had good flavor and was tender. I had the three jack and Mac casserole as my side and I loved it. Very cheesy. Would have this combo again. Service was good. They got our drinks pretty promptly for our large group and we're able to accommodate all of my asks. For dessert, I had the Banana Pudding which was really good. I love when they put the nilla wafer cookies in it.

The service is always excellent. I'm giving it a 5 because the Bartenders are spot on. I get the best cocktails in Collin county here. They are absolute craft cocktail professionals!! The food is good as well.

The only reason I gave this place 1 star was due to the meatballs. The bbq fish and chicken piccata tasted like they were cooked in the microwaved. What was supposed to be a celebration turned into a rush to grab "In and Out" after this fiasco of a meal. Save yourself $300 and go by Captain Do's for fish. We felt very rushed and were never offered drink refills.

My husband and I decided to have a last-minute dinner for Christmas at the star Frisco and thought about neighborhood services at the Omni Hotel. It was delicious and the service was really nice.

Nachos Roulette are DELICIOUS. The protein changes, hence the roulette. We've been searching DFW for a mess of nachos (instead of those irritating individual things most restaurants around here serve) and have found them at NS. They are so damn good. We had the carnitas, but after sending a family text my son admitted he has had their steak nachos, which he also thought were excellent. Would highly recommend. We split the half order cause we weren't starving. So good we cleaned the plate.

My coworkers and I came here for dinner recently and really enjoyed it. There were not tables in the main restaurant so we sat in the bar area which worked fine. We had two different bartenders serve us and they were both great. We had lots of good drinks and food. We started with the nachos roulette. It was pulled pork that night. They were delicious. Lots of good toppings. Crisp chips. We also got the fried asparagus. I don't eat asparagus but my coworkers liked it. I also had the wedge salad with blue cheese dressing. This was a side salad but was actually huge. Nice crisp lettuce, lots of blue cheese dressing, crisp bacon. Yum! My coworkers had the fish & chips, chicken fried steak and the crispy chicken sandwich. Everyone liked their meals. Seems like a fun place and I definitely would go there again.

Surprisingly good multipurpose hotel restaurant at the Omni Star District in Frisco! Robin was a very pleasant server! We had the Reuben and the Short Rib Tacos - large servings! I asked that the Reuben have the slaw dressing on the side and they did exactly that! The Fries that came with the Tacos were soggy though instead of crunchy.... The taco shells were crispy just like my wife likes it! Will definitely eat there again when we return next year!

Great service and beautiful view. Perfect spot in front of the field and awesome food. Try the Fraser salad!

Consistently good in a quality ambience. Service is strong and classic. I've dined here for dinner and for lunch. Recommended.

Food service at the bar was not good. They weren't attentive. The food also wasn't great. Caesar salad with chicken was flavorless and chicken overcooked. Very disappointing for Neighborhood Services. Dallas locations great.

I came in on a Sunday evening with some friends. Just a tip, you can valet at the Omni, and the restaurant will comp the ticket. We started off with their nachos and meatballs. The nachos were huge and enough to share with the table. The nachos were great, and the meatballs were flavored so well. I ended up ordering the chopped salad with grilled chicken. The grilled chicken was really dry and didn't have much flavor. The salad was a very generous portion, so I couldn't finish it. I ended the meal with bread pudding. If you are a fan of bread pudding, I highly recommend it.

I'm not sure how I feel about our experience at Neighborhood Services. Food was good but service was not. We have learned to adjust our expectations right now (2022) with short staffing, but we deliberately went early so the restaurant wasn't packed or super busy. Yet we had to flag down people to get water refills and found ourselves waiting 20 minutes for service after asking for a little time to look at the menu. That was a little excessive. But the food. Portions are huge so don't let sticker shock make you question value. My husband and I both took home half our meal for lunch the next day. Our order of salad, burger and one iced tea totaled $48 including tax. I'd say it's about $15 more than it should have cost.

We've been to the Addison location several times and this was not nearly as enjoyable. The food was ok and service was even more ok. Nothing about the evening was special...dropped $200 for 4 of us and will not return.

Nice bar and atmosphere. Cute rustic vibes and great service. BBQ shrimp and grits were delish.

I've always been a fan of Neighborhood Services. We started off with nachos and meatballs. The nachos were fantastic. We devoured them. The meatballs were very flavorful. I was full and decided to get a salad. It was really good here too. The cocktails here are refreshing. They must have had shortage of staff cause our service was a little on the slow side but that's okay. We did have alot of fun.

My fav drink to get here. The food is awesome, it's a nice almost hideaway spot. Never too crowded

Not sure what's better, the food or the service here. Always a great place to unwind after a long day. Thank you

We went for the first time tonight and it was great! The food was delicious and the service was on point! I had the or an crusted halibut and it was delicious!

Food was prepared as described !! Service was prompt and efficient !! Ambiance was excellent!!

Belt Line location. I'm a huge fan and have had plenty of delicious meals here. Not a bad thing to say. BUT... The quality has slipped the past few visits. Overcooked and dry fish. So-so service. Again, love the place, hope it's just a seasonal thing.

Not much to say about this place but YUM!!!!! Local business, friendly staff and great service. The menu has delicious items and you can't go wrong.

Parking (5/5): It's at the Cowboy's practice facility so there's plenty of parking. Though during the Christmas season parking near the businesses can be hard to find. Atmosphere (5/5): Neighborhood Services has a great atmosphere. Plenty of space and soft music. There weren't a lot of people (three individuals at the bar and two couples at tables), so not a lot of noise. Service (2/5): The bartender was the only person working when we came in. Eventually someone that seemed to be a manager came by to bring our food and say high. It took about ten minutes to get a menu and another ten minutes to get my wife's drink (they forgot mine). The bartender was friendly, but it was clear that she needed help and was focused mainly on the patrons at the bar. The manager might have been focused on the kitchen but if not she wasn't attending to guests nearly enough. Food (2/5): My wife ordered a wedge and I ordered fish tacos. The wedge was decent but not great. The fish tacos were very greasy (see photo) and a bit burnt. Overall I'm sure they have better food, based on other reviews, but I would call this sub par. They also served their drinks with paper straws which disintegrate before you finish your drink which is super annoying. Price (3/5): The food at Neighborhood Services is priced comparable to other restaurants in the area. However, neither the service nor the food are on the same level as other restaurants in the area. Therefore, I would say it's overpriced for what you get. Summary: The area is nice with lots of shops and catering to foot traffic. Parking is easy and within walking distance of all the shops. The restaurant has a great atmosphere. The service was poor likely due to being under staffed. The food was low quality, perhaps due to being understaffed in the kitchen. Neighborhood Services needs help. An upgrade in the kitchen to help bring up the quality of the food and hire one or two more servers to bring up the quality of the service. This was not a do over.

Food is good. Our waitress Brooke could have been a little better. Got my order wrong. Asked for lemons for my water and she came back with lemons wrapped in paper napkins lol.... Then never came back until we were ready for the check.

My wife and I love the Addison location. I could t understand how this location had such poor ratings. Well after tonight, I know why! Service was just as poor as the food. No hospitality whatsoever. Cocktails were "flat" on the palate. Wife's entree was not bad actually (bbq seasoned redfish), while I had my Go to dish, enchiladas. To my surprise, I now know they pre make this dish and chill it and just heat it up. Not really the safest move with poultry! Well after two bites, we realized the middle was ice cold. Not like warm, ICE COLD. Had to flag down the server because she couldn't bother to check on how the food was. I explained the situation and she went straight to asking if I would like something else. Start with an apology next time. I get you do t want to be there, it showed, but for goodness sakes, poultry not brought back to temp can do some series damage. Burger came out 10+ minutes later. It was fine. Waited a few minutes to see if a manager would actually stop by, but eventually we gave up and asked for a check. We left, even tipped nearly 20% as it takes a lot for me to leave less than that, and will never be back. If you want poor food and poor service, this is your joint! For the real Neighborhood Services experience, head to Addison where they actually care!

I stumbled across this bar/restaurant because everything around it was a wait and I just wanted a happy hour while I waited for my kids. Omni Frisco Neighborhood Services, has become one of my favorite places to go, my kids, friends and coworkers love it! Great for any meal of the day, especially on the weekend! I request the same servers each time and the bartenders rock too! Stacia is the manager and she makes sure that the guest are happy and being taken care of! She can be observed touching every table often. If there is a need she will help out or make sure the server is prompt. The servers I usually request are Griffin or Crystal. They are super friendly and make the experience a delight! They know the menu and if there is something they are not sure about they pull another server over that can answer. BUT....that has not happened often! The food! All of the things I have eaten are amazing! I also tried the cheese grits tonight because I saw another table with them and they did not disappoint! The fried asparagus are the best starter. And any entree, side items I love are mac and cheese, brussel sprouts, and french fries. Soooo good! The pork chop, delicious, the chicken and fish plates, Sometimes we meet for drinks on the patio and the atmosphere caters to your need. It can be loud and calm you set the mood and it accommodates. If you want specific things you should reserve but if you show up and are okay with what the night has to offer it will probably provide you with one of the best if not the best The Star has to offer. Hidden secret. The lobby bar, super friendly! Eddie is so nice! See the pictures!

This was quite possibly the worst dinner I have had in years. The menu was sad, the food I'll-prepared, and the service slow. We ordered the crispy asparagus and meat balls to start. Everything was clunky and smelled of a fried fast food joint. The asparagus might have well been called a corn dog with the amount of breading, while the meatball sauce was similarly thick and floury. Annnnd somehow the main course was worse. I ordered sea bass that was not trimmed and filleted properly, on top of likely being a few days past it's prime. The taste was fishy and dirty. So so off putting. My partner ordered the steak which was surprisingly cooked well and had a nice crust, however the mac and cheese that accompanied the steak was tasteless. No seasonings to be found. Overall, extremely disappointed and will happily never return. Please do not wait your money.

Unfortunately I can't recommend as much as I would like to. We love the area and their location. The ambiance is great. The food is really good and we enjoy the menu. Unfortunately, the service ranks among the lowest we have had. 5 adults and 3 pre-teens. Ordered appetizers, drinks, full meals, but the service and attention was really low. Our waitress was missing in action once the food finally arrived. Drinks took way too long and were incorrect. When we were ready to pay, we waited 20 minutes before we finally grabbed the manager that had walked by our table several times already. She brings the check, not our waitress, and was shocked when we gave her the cards instead of continuing to wait for our waitress. Another 15 minutes to have the cards returned back to us and to find out that applied a 20% gratuity since there were 8 of us. Fine, you win, there were 8 of us, but sadly we won't be back. It took convincing my wife to come today in the first place. That door has been shut hard now.

Great food and drinks inside the Omni Frisco Hotel at Dallas Cowboys world HQ. Lively bar, interesting menu. Service is very hit and miss but overall a solid choice in Sports City USA.

All the above! Beautiful Resturant with excellent food and service as always! Plan on parking in the garage!

Had dinner here tonight 12.2 and it was ok. The chicken were seasoned nicely but I felt like they were not cooked enough for my liking. Had they fried them just an extra 5 minutes it would Have been perfect. The Brussels were too sweet and the salmon was just ok. I most likely won't eat here during the rest of my stay at the Omni.

My husband and I came here for a friend's birthday. You have to walk through the Omni hotel to get into the restaurant, and the hotel is so nice! The atmosphere of the restaurant is nice and relaxed, not too noisy. Our server was very attentive and came by to check on us periodically. He made good suggestions when it came time to order - the food was amazing! I ordered the chicken sandwich and my husband ordered the Butcher's Burger. The special for the day, which my friend ordered, was the chicken pot pie. And I LOVE a good chocolate dessert so we had to order one. It was delicious! Overall great experience, we're definitely going to try to stop by here again.

Came here for brunch on Mother's Day and were completely unimpressed. The wait staff was kind, but everything else could've been a low end diner. The food was bland, tasteless, and made us feel sick. The ingredients didn't match description on the menu, and didn't even finish our meals. I'd highly recommend going anywhere else than here. Truly sad, because we were hoping the experience would be a good one.

Stopped in with my team for a quick lunch. I had the fried fish and chips. The fish had great flavor and taste. The serving size was also good. I would say this fish and chips was above average. The only detractor was the service. As a group we felt the waiter was not very responsive and lack-luster. The waiter needed to swing by and refill our beverages more regularly. Two others had the Reuben. It was loaded with meat and looked really good. If I return I will definitely give that a try.

My husband and I came here one night for a date night. We had been to the one in Addison and absolutely loved it, so we were excited when this one opened. The place itself is very bright. They never turned down the lights for an "evening" setting. It was uncomfortably bright in there our entire dinner. Not to mention incredibly loud. You have to yell to talk in there. It's also very very kid friendly. There were kids everywhere. Food was ok. I got the steak frites. They were cooked well. My husband wasn't a huge fan of his shrimp and grits. It definitely could have used a bit more spiciness to it. Our waiter struggled to recommend things to us. He also was unable to tell us if something possibly had gluten in it. I asked him if he could recommend a drink for me that wasn't too sugary. The drink he recommended had "sugar" listed as the second or third item as its ingredients. I definitely wouldn't recommend this place for a date night. Family dinner yes but not anything intimate or where you are wanting to have a quiet conversation.

Great outdoor seating and vibrant ! Enjoyed the Kasmir- A must cocktail ! Everyone raving about the Butcher's Meatballs ... I'm Italian .. they were Ok / nothing great. The Bay of Fundy Salmon was cooked to perfection / very light and filling. I'd come back for sure !

Nice place of solace to retreat to after reeling from another Dallas Cowboys loss. Lots of money spent on decor and ambience which I can appreciate. Sits right next to the outdoor mini football field beneath the huge big screen where the games broadcast as well as night movies. Beautiful restaurant...food is very sub par. Good service.

I was here for the first time to meet my son and grandson for lunch. We are in the area frequently but have never been here before. It is a great place to meet for a business conversation and a meal or drink. I was a few minutes early so I was able to hang out in the beautiful hotel lobby seating area right outside the restaurant entrance. I usually expect that hotel restaurants will be a bit more expensive than stand alone restaurants and this one is slightly higher but not excessive. The inside is very welcoming and were were seated by a very friendly hostess. Our food was excellent. Mahi mahi tacos, kids chicken fingers and a club sandwich were all top notch. I will keep this at the top of my list for casual meeting and lunch.

Excellent food! We ended up eating in our room and it was wonderful! Everything was fresh and tasty. One helpful hint- be prepared for large serving sizes!

The one in Dallas is better. The food was super disappointing. The grilled avocado appetizer was flavorless. The entree vegetables were drowning in butter. Pork chop was dry and also lacking some good flavor. They were out of scallops so we got the bbq shrimp which wasn't that tasty. Drinks were also disappointing. Service was alright. Our server hit all the steps for the most part but was very impersonal. We won't go back.

We have been to their other Dallas area locations, this is the largest by far. It's attached to the OMNI and they may have some ownership in this location. We stopped by Tuesday evening to celebrate a birthday, no reservation was no problem at the time we visited. The wait staff was awesome and the food was perfect. Always enjoy their food quality and presentation. We mentioned we were there to celebrate a birthday and the chocolate molten lava cake was free. Nice touch. We will be back if only to enjoy the patio area and cold cocktail.

We came here for brunch on New Year's Eve with my boyfriend's family, and to be honest all of the food reminded me of airport food. Super basic American dishes with nothing particularly good. That said, the service was great and the dessert was good. Probably wouldn't return unless a friend asked me to go here specifically.

Nothin special. Ave grab food an average drinks. Waiters are very sociable and interior is nicely decorated western style

My sorority sisters and I have been doing a tour of all the Omni restaurants in the metroplex for our founders day the last several years and stopped here this year for brunch. We were able to get the private room which was super quaint! I will say we reserved this several weeks in advance. Overall the food was very good. They had a "lemonade program" where they let you pick different options and it was really fun- also bottomless. For brunch, I chose the "nicrib" tacos. A little bit pricey, but I will say i truthfully ate them all. I asked for no onions however, and literally got nothing on top- so I did ask for a side of cheese. Still excellent. The fries were amazing. The service was good, lots of privacy. We all thoroughly enjoyed it. Wish it was slightly closer. This area is def up and coming with the new stadium right next door!

VERY POOR SERVICE. My husband and I went there for lunch and the service was awful and the staff was not friendly.

This place is going to go out of business soon. It is clear that they are taking some obvious shortcuts because not only has the food gone downhill but the service as well. Addison location still seems to be a true gem. We've been fans for years of NS and was delighted to hear it was coming to Frisco. We've been a total of 6 times, and it started with "meh" food (poorly cooked filet in the past) and slow service but thought it was growing pains. Now it's just bad. Most recent visit gave us their nachos with short ribs. The "cheese" sauce or whatever it was separated. So we had orange stuff and grease all over the plate. The short rib looked and tasted like yesterday's beef that was microwaved. Had old taste to it with no flavoring whatsoever. SO ordered the Butcher's Burger (his normal staple). He ordered a temp of med-well. It came out RAW. It was still cold in the middle. The fries delivered were not the normal shoestring fries, but what looked like pre-cut fries from a bag. He sent back his burger and asked for a club instead even though his appetite was lost. He barely ate his club sandwich because his stomach was upset. They actually still charged us for the sandwich but wanted to offer free dessert. Really? My fish #1 was the rainbow trout. It was good with the exception that the salad was put on top of the hot fish, which caused it all to wilt to a nasty mess. The roasted Brussel sprouts were inedible as they were rock hard and hurt our teeth to eat. This will be our last time going to this establishment, at least for food. Cocktails continue to be a highlight, but the bar service does run very slow. Too many other options at The Star for this low standard of service and food.

Came here for some food and was surprised to hear some live jazz! It was a fun unexpected bonus to our dinner. Food was good but service was even better! Will definitely come back.

A couple of coworkers and I came here for a quick lunch due to it being walking distance from work. Their food genre is all America/ typical lunch items. I was on a healthy splurge at the time so I ordered Their chicken salad, and then my coworkers got their sandwich items. When the salad came out I was honestly a little disappointed. It really looked like they threw ingredients together in a bowl and served it. Overall the taste was very bland too, nothing impressive in my opinion, even the chicken was very dry. For a $15 salad I feel like their should be something unique about it, but it wasn't worth it. Our waiter however was wonderful. We took some food to go and since it was a pork chop which required a knife and fork he gave us a set to take with us. Overall I would not come back as I wasn't impressed with the food choice or pricing.

Just didn't make the cut...the staff was horrible especially our server and the second in charge. I'll leave their names out of this review but nope not a good experience at all and sadly they didn't seem to care. But they also didn't seem to want to be in the business of service and hospitality. Really sad.

Breakfast was great and quiet at 8am on a Sunday. The servers and host were very accommodating and even gave my toddler an Omni Hotel bag of foodies. The menu is a tad different than the pictures on yelp, but I forgot to take pictures myself. My husband has the Eggs Benedict with a biscuit, braise bed & potatoes and I had the breakfast sandwich and greens. Both were large portions and so delicious. We ordered my toddler a single pancake which was huge and only $4. I would definitely recommend it and hope to go again for lunch or dinner. They also have a lot of booths which is always a plus with kids!