Alicia M.
Yelp
Neighbors is located inside 1 Hotel Nashville and I visited on the morning that I was scheduled to check out. I ordered 2 hive lattes, 2 ham and Gruyère croissants and a maple and bacon croissant. I enjoyed the latte and croissants...very delicious! However it's unfortunate that the disorganized service overshadowed the entire experience. The young man taking my order seemed preoccupied, so I asked if he got the "2" lattes. He said yes. We only got 1 latte and the lady checked to confirm that only 1 latte was on the order. I then paid for the other and waited for it to be made. I understand that mistakes happen, but the employee specifically acknowledged when I asked if he had 2 lattes. Also, things appeared disorganized across the board. There were 4 croissants on the counter when our order was ready and we had to figure out which 3 were ours. Also, as I was paying for the 2nd latte, one of the employees brought out our croissant order again (all 3). I informed that we already had our order. At that point, I requested a printed copy of my receipt because I had no idea what I had been charged for. Overall this was my least favorite experience as a guest of 1 Hotel.