L L.
Yelp
I had been wanting to try Nemours for years. It was the only local grande manse left that I hadn't visited. We had done all the other places several times over, and for some reason never made it around to this one.
Prior to visiting, we did a lot of online research for tips from travel blogs and rating websites, to assure we'd get everything possible out of our visit.
The prevailing recommendation was that it's essential to make reservations ahead, and that if we wanted to pay in person to avoid online ticketing fees, we would need to call. Despite making NINE phone calls to the main number between 9am and 11am on a week day, we never got through to a live person. Since they REQUIRE reservations to visit, we were forced to reserve online, and pay added fees as a result of no one answering the phone, or returning our 2 voice mails.
When we arrived at the center 20 mins before the 3pm tour, we explained our issues to the silver-haired woman at the ticketing desk. She was extremely unsympathetic about no one answering our calls, gave no apology or explanation, and told us too bad, but there is nothing she can do, and yes, visitors have to pay added fees when the Nemours staff refuses to do their job.
This was very disappointing, and a poor first impression.
The tour begins at the visitor's center, with didactic panels of Alfred DuPont on the walls, and a theater. Of course, Longwood and Winterthur will fill you in on other DuPonts, but what I did appreciate about Nemours was the film they showed, which was mandatory, unlike the one at Longwood, where people mill in and out, and no one really watches it. The Nemours film educated me more on the family history back in France, and filled in some pieces of the puzzle that were very helpful.
That said, the environment for this film, and all the rules for visitors that they outline at the start of things, felt very controlling and a bit insulting. I felt like a kid being admitted to juvey. "Don't touch the antiques" is certainly obvious. But they stress it so much, it's beyond excessive. There are rules for where you can and can't walk, and I don't mean to stay on the runner or inside the velvet ropes, I mean you get a tip-toeing feeling as they watch you move through the house (like reform school mistresses).
The day we were there, it was a bunch of geeky tourist-looking adults, not the kind of people to make trouble. There were no kids visiting (if they are even allowed), yet this freaky watchful attitude persisted. We were not to touch this, we were to grab every railing whether we needed it or not, we were to wait here, no, here, while another group passed. What the heck?
Maybe the day before someone did something outrageous? I don't know, but it was completely unlike anything I have ever seen. Winterthur has FAR more stuff, worth a heck of a lot more, and they don't act like that. Monticello and Montpelier are US PRESIDENTS' homes and THEY don't act like that. What on earth makes the staff at Nemours think this place is so especially covetable, or in need of such dire protection?
The furnishings were nice, but not amazing. The homes mentioned in the para above boast far more spectacular interiors than Nemours. I was actually disappointed by the interior or Nemours, and I think people who have been to the abovementioned other homes would feel the same way.
The basement was the most interesting to me. A. DuPont's inventions for modern conveniences, and the state-of-the-art billiards room, were impressive. I could imagine a lot of fun being had in the various gaming facilities.
When we were finished, the guide hovered over us to the door, demanding "watch your step" the whole way. (I am not in a walker, lady.) Not only did she walk us to the threshold, but then across the patio and ONTO the tour bus. SHE BABYSAT US ONTO THE MINIBUS!
Then, we were told we would be taken by bus (whether we liked it or not) to the garden (which was about 30 feet from the front door we'd just left). The tram let us off, telling us if we felt hot, we mandatorily needed to drink water from the cooler offered at X location. We could walk on the paths only; watch your step!--Barked at us like we're nuisances.
We were given 10 mins before being picked up again, and driven around the garden we'd just walked, but not allowed to walk this additional area for some reason.
The whole micromanaged, policed craziness was bizarre to us. My husband and I thought we were in the Twilight Zone. It was so unfriendly, and made the whole visit feel miserable. I'd have had a MUCH better time if I didn't feel so controlled and bullied everywhere.
All in all, the place is worth a visit for its aesthetic and historical value. However, with all there is in the area, Nemours is NOT worth a stop unless you've already done everything else. The staff is a bunch of unhappy control freaks, who practice the opposite of hospitality, and ruin the experience. I'd be embarrassed to take guests there.