Neptune Society

Neptune Society made a very difficult time so much easier. My mom had a prepaid plan with them, and from start to finish, their team was kind, professional, and truly compassionate. When we picked up her ashes, they had a private room ready and greeted us with heartfelt condolences. The paperwork was all prepared, and they explained everything clearly. I’m so grateful for how smoothly and respectfully everything was handled. I highly recommend Neptune Society – Salt Lake City to anyone needing end-of-life services.

The Neptune Society representative I spoke to was empathetic and knowledgeable. She walked me through the process and sent me informational materials soon after we talked. She also provided valuable information I had not known, such as the fact that as a veteran I could be interred in a military cemetery if I wanted. I was very grateful for her assistance, and now have peace of mind that the arrangements after my death will be taken care of in a competent and efficient way.

The staff at Neptune Salt Lake City were extremely helpful. They handled everything and were very respectful and supportive. I am deeply grateful for their assistance in this difficult time.

Neptune Society made it very easy to make arrangements for my eventual cremation. It is very nice to have this aspect of my estate planning taken care of. I'm certain my children will appreciate this someday, too.

I have been thinking about end of life preparation for a very long time. Neptune Society made the arrangements affordable and extremely easy to make. Their representative was helpful, knowledgeable, friendly, and personable. The experience was very professional. I am very pleased we chose Neptune Society.

We did not have the chance to use Neptune Society, for our needs, but I wanted to take a minute to share how very kind they were as we investigated what direction we wanted to go in. The care, understanding, effort, time, & attentiveness meant the world to us. Thank you so much Neptune❤️

I would suggest that everyone use the Neptune Society for their final arrangements, because they are through in your planning decisions, they make things easy for the family, they show you also how much they really care. They are a great company!!! With great staffing.

Neptune made it easy to plan in advance for a terrible day. It was smooth and easy when I didn’t want to have to sit down and make decisions. They were already made and ready to use after my consultation with Eric Mackey. Thank you Neptune from the welcome staff to the consultation.

The Neptune Society's Eric MacKay and Jonette Garcia were absolutely wonderful in my family's time of shock and sadness. Kindness and efficient are not powerful enough to express the peace of mind we felt as the process unfolded. Thanks for your caring for Michael and helping me and my family.

there is rating available. one star is too much! very disappointed in the representation and change of pricing in my 3-4 months of trying to finalize a pre-planned cremation. i finally gave up because of their incomptence and out and out misrepresentation. the following was my final straw email! after reviewing the new "paper contract", please understand that i am no longer interested in utilizing neptune. this is very disappointing to me. i fully trusted working with neptune and with this ongoing experience, and misleading information has left me speechless and dismayed at the unprofessional, and ever changing costs. please consider this email the end of any potential business relationship. do not reach out. very disappointed, bb *buyer beware!!!! be cautious when dealing with neptune. i felt like i was dealing with a used car salesman!

We went with their anywhere plan. They will pick up body anywhere, cremate and deliver ashes where you tell them. Price seemed fair.

Both R Eric and Rick were very helpful. They are Professional. I really appreciate their assistances. I really enjoyed the services. They made feel very comfortable during such a difficult times. Eric made feel very comfortable. I will remember them til I die. Thank you very very much. I am looking forward to seeing and working with them in the future.

I want to thank the Neptune Society of Salt Lake City on the care of our loved one. He had set the pre arranged with Neptune several years ago and was quite satisfied with the contract and what they would do when the time came. It has been a pleasure doing business with this company and we are pleased it has been seamless along the way. Thank you again for treating him with dignity and honor for his service.

Service for my wife was provided by Eric MacKay and his team in Salt Lake, UT. They were organized, punctual, informative, and respectful at a time when I needed help. They made things easier and less stressful. My thanks to them!

At a very rough time for my family Neptune Society SLC totally stepped up. They made the process very smooth and were beyond considerate to me.

Thank you! Every step they helped me and answered any questions I had. Ben and staff for making a hard time as peaceful as it could be.

Neptune society respectfully picked my mother within 2 hours and the whole matter of transport was discreet. The process requires some involvement that can't be pre arranged or avoided, like identification and reviewing the death certificate. This stuff isn't pleasant, but Neptune society were very kind and helpful. Most importantly, matt dobson has assumed responsibility for arranging an internment at Arlington national cemetery for my parents. Such a relief because the process is stringent. Nothing here is seamless (as previous reviewer discussed), but tons of stuff was done behind the scenes. My husband and I have decided to sign up for ourselves.

I had no idea what to do when my husband passed away and Ben Sears walked me through every step in such a caring way I knew my husband was in the right place! In fact I am going to start the process for my mother and myself within the next few weeks.