Neptune Society

In my time of extreme emotional need, during the moments after my wife died at home, our pre-arranged Neptune contact was able to come through for us after a couple of seemingly unnecessary calling a couple of additional numbers. Within about 2 to 3 hours maximum two very polite gentleman came and quietly took my wife away. The pre-arranged burial at sea was performed without difficulty and her ashes were placed into the water off the coast of San Francisco area. Neptune‘s contacting me for the obituary and the photograph that would be associated with the obituary was extremely well done and the final product they provided was outstanding. For something as difficult as this was for me, the work Neptune did was efficient, well done, comprehensively and completely fulfilling.

My husband and I chose Neptune Society as our personal and unified response to how to best see our final journey to the Pearly Gates. Following our discussions on our individual wishes for our own "end of life", we investigated and made the same decision. Neptune Society was our mutual choice. A Representative came to us ad explained the role of Neptune Society. All was made very clear and we understood the wheres, whens, hows and whys of the process. Now, over ten years later, I lost my beloved husband. His Hospice Nurse called the Neptune Society number I gave her following his demise after a long illness. She and I were given immediate help as to procedure. Neptune was true to it's word. Response and care were there for me. Kindness, tenderness, understanding and expediency followed. I have no doubt that when my time comes, my family will be given the same tender, respectful and caring response that my husband and I have been given.

I had a very positive experience arranging a preplanned cremation. The process was handled with great compassion, professionalism, and attention to detail, which meant a lot given how sensitive this subject is. Pricing and payment options were very reasonable and manageable. My consultant, Toby Sausedo, was outstanding - attentive, patient, and genuinely caring. He returned calls promptly and guided me through every step, making the process feel calm and manageable. I highly recommend this service to anyone considering preplanning.

David was very helpful and fun. We knew this was what we wanted to do and David made it very comfortable and easy to accomplish. It's a wonderful relief to have these arrangements made, both for us and for our children and grandchildren. Neptune has a wonderful, affordable plan that will work everlasting for us. Thank you, David!

I'm am extremely pleased and thankful my parents chose Neptune Society for their end of life planning. Neptune's compassionate associates took the utmost care of my family and demonstrated true sympathy and concern. I will absolutely consider them in my own planning.

We had a great experience with David Kratky that works for Neptune. He made sure we understood everything and took all the time needed to make sure we were comfortable with everything in the policy. He explained each item and made sure we had no questions before he continued. He made something that could be difficult or uncomfortable less stressful and at times even enjoyable. I would recommend Neptune to anyone considering cremation, and I would recommend David for a salesman to help you through this process.

The staff at Neptune Society was wonderful to work with during a very difficult time. They were kind, understanding, and respectful. They followed through with everything they said they would and made the entire process as seamless as possible. I am so grateful that my mom had pre-planned her wishes with Neptune. She made a great choice in choosing Neptune Society.

The Neptune Society did a fantastic job taking care of my mother's remains. They have checked in with us many times to see how we were doing. I was so pleased with their courtesy and efficiency with everything. I would highly recommend them to anyone.

The Neptune Society's Eric MacKay and Jonette Garcia were absolutely wonderful in my family's time of shock and sadness. Kindness and efficient are not powerful enough to express the peace of mind we felt as the process unfolded. Thanks for your caring for Michael and helping me and my family.

there is rating available. one star is too much! very disappointed in the representation and change of pricing in my 3-4 months of trying to finalize a pre-planned cremation. i finally gave up because of their incomptence and out and out misrepresentation. the following was my final straw email! after reviewing the new "paper contract", please understand that i am no longer interested in utilizing neptune. this is very disappointing to me. i fully trusted working with neptune and with this ongoing experience, and misleading information has left me speechless and dismayed at the unprofessional, and ever changing costs. please consider this email the end of any potential business relationship. do not reach out. very disappointed, bb *buyer beware!!!! be cautious when dealing with neptune. i felt like i was dealing with a used car salesman!

We went with their anywhere plan. They will pick up body anywhere, cremate and deliver ashes where you tell them. Price seemed fair.

Both R Eric and Rick were very helpful. They are Professional. I really appreciate their assistances. I really enjoyed the services. They made feel very comfortable during such a difficult times. Eric made feel very comfortable. I will remember them til I die. Thank you very very much. I am looking forward to seeing and working with them in the future.

I want to thank the Neptune Society of Salt Lake City on the care of our loved one. He had set the pre arranged with Neptune several years ago and was quite satisfied with the contract and what they would do when the time came. It has been a pleasure doing business with this company and we are pleased it has been seamless along the way. Thank you again for treating him with dignity and honor for his service.

Service for my wife was provided by Eric MacKay and his team in Salt Lake, UT. They were organized, punctual, informative, and respectful at a time when I needed help. They made things easier and less stressful. My thanks to them!

At a very rough time for my family Neptune Society SLC totally stepped up. They made the process very smooth and were beyond considerate to me.

Thank you! Every step they helped me and answered any questions I had. Ben and staff for making a hard time as peaceful as it could be.

Neptune society respectfully picked my mother within 2 hours and the whole matter of transport was discreet. The process requires some involvement that can't be pre arranged or avoided, like identification and reviewing the death certificate. This stuff isn't pleasant, but Neptune society were very kind and helpful. Most importantly, matt dobson has assumed responsibility for arranging an internment at Arlington national cemetery for my parents. Such a relief because the process is stringent. Nothing here is seamless (as previous reviewer discussed), but tons of stuff was done behind the scenes. My husband and I have decided to sign up for ourselves.

I had no idea what to do when my husband passed away and Ben Sears walked me through every step in such a caring way I knew my husband was in the right place! In fact I am going to start the process for my mother and myself within the next few weeks.