NetCost Market

The large supermarket is located in the Sheepshead Bay section of Brooklyn. Additional locations are also available. The store is open 24 hours and is part of a shopping center with a large parking lot. They have a nice selection of groceries, produce, dairy, baked goods, meat, seafood, deli and frozen foods. Hot and cold food is organized like a buffet with some Eastern European options. They have a large beverage center. Flowers and plants are also sold near the front of the store. Store was clean with friendly and helpful staff.

I just bought a watermelon and a melon at NetCost, unfortunately they were not very tasty. The melon was generally sour and we had to just throw it away! It’s terrible! I would like to get tasty food for my money, and not just bring it from the store and throw it in the trash. Not a pleasant experience! Now I will think about going there again or choosing another store.

Hello, please check your receipts because the prices are not the same. The cucumber that was 69 cents turned into $3.50 when I got home. I don’t think even David Copperfield in Las Vegas could pull off a trick like that.

I usually shop online for my groceries but needed some last minute things that they did not have on hand. I went to Keyfood first but they did not have all what was needed (I like getting everything in one trip) and they are overpriced. I wanted sliced fruit because let’s be real, I’m not cutting up any and they had them but wanted them at twice the price Net Cost sold them at, so that’s that. My only gripe is that their spinach and chobani, and hot food are a bit overpriced, but I do understand that costs are rising across the board. Also, cashier Andreii was very helpful, professional and courteous. I was packing my belongings and there was another customer who made a large purchase as well and not once was he rude orienting me as I was packing my items.

I recently revisited NetCost Market in Brooklyn on Ocean Avenue known for its diverse selection of European and Asian foods. The store offers ample free parking and is conveniently located near the highway. Inside, you’ll find a wide variety of items, including fresh produce, dairy products, sweets, meats, fish, and more. The store has sales and offers discounts to cardholders. Most employees are friendly and helpful, though some don’t speak English well. The store could improve by ensuring all items have price tags, having all workers wear gloves, and preventing aisle blockages while stocking. It’s also advisable to check your receipt, as sometimes sale items are scanned at full price, requiring adjustment at the customer service counter. I particularly enjoyed the deli section, which offers a variety of homemade cooked meals. During my last visit, I noted that the store removed Ukrainian flags and posters supporting Ukraine, which some customers had found disappointing and even offensive. Despite this, I would recommend Net Cost Market to those looking for familiar or new foods. My rating is 4 out of 5.

With a great variety of food, this Netcost is a phenomenal place to stock up on anything. Featuring fresh fruits, vegetables, dairy/meat/fish products, to even desserts and cooked foods, this store is incredible in satisfying picky eaters. This Netcost is one of the best in the city, great store!

I see there are a lot of bad reviews here. But I have always had a good experience in this market. I love this market, because only here I can buy buckwheat, kvass, tea, dumplings, delicious fresh bread, squash caviar and other products that I love so much, but I can’t buy them in other American markets. Also there are always good vegetables and fruits. The only thing I don't like about this market is the narrow passage near the cash register, it's always not convenient to leave the market.

This review is in regards to their beverage center. They have a decent selection, but people from the supermarket come to the beverage center with full shopping carts full of food to check out since the line is shorter. I stopped in today to grab a six pack after work and there was a line of people with groceries checking out. They need to limit the amount of items people can check out with.

A true wonderland for someone unfamiliar with eastern european goods. A whole smoked fish for $4?? Caviar by the lb? A row of sausage products most of which I've never seen before? Amazing. I'll be back.

Lovely fruit produce of all kinds and lots of ready to go meals and cheeses of all kinds.

It's open 24 hrs, they have a great flower shop at the entrance. Just a tip, purchase the flowers that caught your eye after you shop for groceries not before. There are many items sold here that you can't find anywhere else no matter how hard you try. One of them is white aired chocolate, I have to get all of them off the shelf. Another is cod liver in a can, for some reason my taste buds love that liver, my body needs the fish oils or omega 3 fatty acids. Last but not least is Russian and ukrainian ice cream waffle cups.

This is a pretty good store with a wide variety of food. Overall, the groceries are of good quality and you can truly find just about anything here. I like the wide selection of former soviet food. I also liked how this location has a large parking space available for everyone. There is a great selection of hot, prepared food. Lines can be long as there are a lot of people. The only thing I do want to say is the mushroom periogi could have more mushrooms and less doughs. Same issue applies for the other periogis too.

Very disappointed after shopping there last Sunday. It was my Go-to place for many years, but the quality of products was so low last time that I will not go back again. Baked products, candies were so stale that they went directly to garbage!

The NetCost store on Ocean Ave is clean with extensive selection of fresh products. The sale representatives are polite and helpful. But the security guards are rude, aggressive and not professional at all. The security guard forced me to open my bag and demanded to display receipts for the products which are not even offered in NetCost market. It was very humiliating experience without any apologies. He completely ignored my request to get a store manager involved, explaining his behavior by store policy.

Be careful when buying Driscol strawberry here. It might be 30-40% rot. This happens not everyday though. 3/13/2024

Used to be a regular customer of Net Cost chain. This particular location has become my least favorite one, and the one I try not to frequent due to abhorrent lack of customer service and common courtesy. This location is open 24/7, and at night, only one or two cashiers and security man the store. No one to assist you if you need help at any of the product counters. Pre-cooked food is getting moldy and greasy on the displays. The food quality dropped considerably over the years. The food sold at the salad bar by a hefty price per pound is meant to be cooked fresh daily. However, I've seen the same dish age in the same tray for three days. Dangerous for health! I had food poisoning after buying pre-cooked fish and chicken cutlets. After that incident, I no longer risk shopping here. Also watch out for expired products. Per USSR manner, some expired goods are not taken off the shelves in the hopes of customers not checking for expiration date. I bought a cake for a guest gathering and when I served it, I was mortified when several of my guests had to comment on how the taste was horribly off. The cake was a month past it's expiration date! Always check for expiration dates--don't be tricked by careless stores. The prices are no longer competitive--you can buy the same imported Eastern European products elsewhere in Brooklyn, for cheaper. The worst is the absolute lack of respect and customer service. All the cashiers are overworked to the bone. There is never enough of them. The lines for checkout are always long. Multiple times I witnessed how managers harass their supervises, insulting them like we are back in USSR and respect does not exist. Seeing such poor treatment of employees is abhorrent and makes me question how desperate people must be to work here. They don't last long--hiring advertisements are all over, because of insane employee turnover. To the managers of the store: learn to treat your staff with respect. Learn to respect customers as well. I don't want to subject myself to rude staff when I'm spending good money here. Witnessed security guards harass a customer, insinuating he did not pay for everything. Very rude and unprofessional. They were checking the cameras for such a long time, that the whole check out area because privy to the humiliating drama. Nasty, rude staff with the worst manners and mentality.

Run by greed with no concern for the community. They don't even have a scale to weigh your produce, you have to go to the register to weigh your produce and then keep going back and forth if you grab too much or too little. This is a con they play, figuring most people will grab more than they need and just be too lazy or too old to go back and just pays the difference. Also way overpriced and caters 99% to the Russian community with very few local products.

I live a few minutes walk from this grocery store but, made my first visit recently. The store is huge and has a free parking lot available. Every time I pass this store, it's always packed with cars and people. The aisles are packed with goodies and many items were on sale. The prices were okay but, I would take advantage of the sale items. I just came for milk and scallions for a recipe. I do agree with others, the items have a short shelf life and expired rather quickly. The milk was only good for 5 days after purchase. Other supermarkets have milk that's good for at least a week and half after purchase. I did find the workers here to be quite rude and condescending. I had asked a worker about their loyalty card and she gave a response not related to my question. And then she kept yelling (yes, yelling as that was necessary) "You understand" over and over like I was some kind of dumb dumb to ask about a loyalty card.

Disrespectful Cashier I had the worst experience in NetCost with one of a cashier named- Anastasia Sapiyazhunshava. I asked her "Can you split the items into 2 different cards?- As I had 2 cards in my hands .She swiped only one card and said that's it.I asked I wanted to split it into 2 different card not 1 because we were 2 people . She didn't confirm if she understood me correctly.I asked if she could return all and redo it so we pay with 2 different cards and split half and half . She gave us an unpleasant facial expression and rudely said I will not return because you didn't say 2 cards... I explained again maybe there was misunderstanding.She said "IF YOU WANT TO SHOP AT NET-COST, YOU SHOULD SPEAK RUSSIAN ". She treated us differently because we didn't speak Russian .She definitely needs training!!!

I've been a NetCost customer for many years, ever since their East 16th street location. This was my first time at this ocean avenue location and boy was I impressed. This location is new, massive and clean, with items being competitively priced and almost every kind of Eastern European food that you can think of. The shelves are stocked to capacity with items being prominently displayed and are easy to find and select. All the departments were fully staffed on the Saturday morning I visited. There were minimal rude encounters with staff, nor was there any eye rolling when you have a request, which is a common thing in Russian grocery stores. I was particularly impressed by the hot foods displayed beautifully with all sorts of delicious items which I'll be coming back to sample since it wasn't on my agenda for this visit. Their pickles vegetable selection was also impressive with lots of gorgeous brined and fermented items. My check out was speedy and pleasant as the young lady was kind and friendly. I'm looking forward to coming back to this location and I hope to have another positive shopping experience.

I've been a customer for many years and this place and experience keep getting worse. I often take items to find out later that they are gone bad. The items on the photos is just an example, there is at least of 4-5 items every time I shop around I stumble too. When I've tried to show this to a personal they looked at me like crazy, and didn't even took this product off the chefs. Shame on the management, or whoever making a decisions to sell expired overpriced items.

I was in there one day to see if they had something I had a bag with me this rude so called guard wuthca mustache Wantged to look in my bag he was so rude and nasty

This property used to be a Waldbaum's, then Gala Fresh, and now the newest iteration of a supermarket in the form of NetCost looks pretty zhuzhed up. Each section is clearly labeled and the walls are painted with relaxing pictures of windows and trees. The huge space means they carry a ton of products from buckwheat in bulk to cases of Pellegrino. I was able to pick up kale, farro, smoked gouda, and frozen pelmenis all in one go. Best of all, the number of checkout lines looks glorious and infinite. The biggest complaint I had with my usual NetCost market at 16th Street was slow wait times which would snowball into long lines. I barely need to wait and checkout is speedy and efficient. The parking lot is also a bonus!

I do not know how the owner of this store continue his business like this...almost nothing you can find fresh in this store. Last time I went to get a cheese they DON'T do fresh cut anymore in the Deli department. You have to take whatever there is already available cut and packed week or so ago. Few days ago I went there again to get a yogurt cheese. Of course since its a new rule they don't do or have not fresh cut only what's available I grab one pack of cheese BUT when I get home I noticed that it's already expired and cheese taste like rotten. In America we already struggle having good nutritional healthy food. Now this people do not care selling bad rotten food what's or ever. How come the owner of the business never gets in trouble and continues his business with expired products..?!

I am (to be precise I WAS) a Net Cost Market customer for a long-long time. I watched it grow from a inky-dinky "kielbasa store" into a chain as it is today. It was convenient stop for all i needed: dumplings, kielbasa, lox, eastern European delicacies. As Net Cost Market grew it became apparent that customers that made it into a chain were less and less important. The store workers are mainly immigrants from Latin America and former USSR. The floor employees are semi-helpful bordering on rude. When cleaning lady sweeps the floor she makes sure to sweep the dirt on customers feet if they not quick to step aside. The person on a fresh fish department is doing customers a huge favor of letting them to select a fish. And so on..and so on... All this "soviet-style" customer service is simply tolerated for the convenience sake. The newly opened location on 532 Neptune ave sports a ..rooftop parking. Wow! However, there is no sign at the Parking entrance that it's a PAID parking. Customer prompted to press knob and get a parking ticket. Well, you say to yourself: " most likely, the parking ticket will be validated by the store clerk, like in many other stores. WRONG !!! Its is NOT. I went to the store day before yesterday ..and being in a new place, where i had to search allover the floor for what i needed, i spent there more than 2hrs. My total bill came to $411.08. Any fair-minded person would assume, that if you spend this king of dough, at least you are given a free parking. WRONG!!! On a top of $411.08 for groceries i had to spend additional $8 for a parking! When i went to validate parking ticket, the "customer service manager" by the name Vika was rude to me and made me feel like i am in a Moscow not in New York. I have expressed my displeasure with the lack of service, to what Vika who never stopped playing with her phone in no uncertain terms did let me know that she could not care less if customers are coming or not to their store. So... after 6+ years of being a loyal customer, i bid my farewell to Net Cost Market. NEVER AGAIN will i step into Net Cost Market, because i am not going patronize the business where customers are not treated with respect. P.S. Also, the Net Cost Market is NOT competitive anymore with other stores like it was in the a past. Same groceries that Net Cost sells could be bought much cheaper at Key Food or Stop and Shop. Any item that Net Cost Market sells can be bought at any "eastern-European" mom-and-pop shop in Brooklyn, Queens, or Jersey - cheaper AND the sales-person at those stores will greet you with a smile. Former Customer.

Very frequent queues at the checkout. You can stay for half an hour. All due to the fact that no more than 3 cash desks are open at the same time.

NetCost market getting worst from year to year. It used to be nice store with reasonable prices. Today it is most expensive supermarket where all products are overpriced!

Good afternoon, my name is Ruslan , I was in netcost for the first time and I want to leave a good review, I really liked the Produce department and the manager there is very kind and helpful, delicious cuisine, good service at the checkout!!! The disadvantage is that there are a lot of people in the store! I'll give 4 out of 5

This was one of my favorite places, until TODAY!!!!! I went to get a salad to have with my lunch and witnessed the nastiest thing ever. A guy was talking to a staff member and while doing so he had a spoon (looked from home) eating from the open buffet style food. I thought the staff member would say something but he laughed so, I went up to him and asked what are you doing? Did u just dip the same spoon you ate from in the food? he said sorry, all while talking g to staff. I was so disgusted I gave the staff standing there my already dished bowl and spoke to a manager. I will keep reporting, as this I know is not the first time and will not be the last. I am utterly disgusted!!!! I enjoyed this place but I am done !!!!!!

Takes forever to get through the lines, not products are scannable, customer service is at nil. The tomatoes I purchased were nearly all moldy. Go here, when it's the only option.

I wanted to thank the security staff at NetCost Market for helping me find my purse this morning. They were exceptionally kind and helpful to an elderly person. Thank you from the bottom of my heart! Very nice and kind people work there!

They have good selections of hot & cold food at affordable prices. However, the teller at the check-out was rude.

We use NetCost a lot, its a full size supermarket. This particular location works 24/7 and has large parking lot. Good selections of fruits, vagatables, breads baked on premised, dairy, cold cuts. They have buchers and fish counters. I am not a big fan of their ready to eat food, pretty average quality. But the rest of their stuff is good.

NetCost delivered our order on time, but half the items were missing without warning. This was properly accounted for in the statement we got afterwards, but we would have appreciated being asked whether to substitute. They should also fire their web developer; adding new items to an existing order is chancy and the search box is unusable in Safari 11.1.2. I'd added an extra tip for the larger order, and was unable to remove it when our order turned out to be small again--and they never respond to their email. 5/3/2020: I'm afraid we still haven't gotten a response to our email, nor a refund for the extra tip.

Never thought customer service could be so bad at a supermarket. If they are annoyed with having customers then who will even want to shop there?

I've been to other locations, and this supermarket is definitely the best! Huge selection of American & Russian products, bakery, pastries, fish & meats. Huge selection and variety of cheese and kielbasa. I always enjoy shopping here! Very friendly and helpful stuff! The most reasonable and decent prices around the neighborhood. If I go there, I usually get some fresh bread (kiyevskiy), butter and red caviar (peter pan). Also, the supermarket is well designed , bright and spacious! They also have huge parking lot which is so convenient . Enjoy your shopping :)

Customer service department is fully staffed you can't return anything without a very long wait food is very expensive overpriced compared to other supermarkets very poor customer service

Huge selection of food from all across the globe, fresh produce, fresh bread, fresh dairy, it's honestly incredible. Highly recommend a visit from anyone who's in the area and missing a taste of home!!

I have been a long time customer of netcost and this place is a total dump People who says it's a good place are liers, place is a total garbage, everything is spoiled and dates are changed, i know people who told me that, this shit hole should be shut down ASAP.

I came here open minded and I really liked the place. Great selection and very friendly employees. Their salad bar seemed clean and I bought some items from there. Great prices. I will be back.

The hot foods are oily and don't taste good. The checkout lines always take a while. Nobody who speaks hear can answer your questions in english.

Horrible service and dirty store,horrible teller Ludmila. Never again. Bogdan, the manager who does nothing and a very terrible service, cashiers, stale products and constant attempts to cheat me. A large staff turnover, all the people speak Russian, they don't want to speak English, but they speak Ukrainian with pleasure, a lot of low-quality Russian products are not connected to cooking.

Very nice store. large selection of products. prompt service and polite staff. Free big customer parking!!!

Very bad and frustrating service. Came yesterday to buy some sausage in Deli department. There was one family before me and one sales person helping them. He notified me that he is not going to help me because 4 minutes left to 8 and he is not assisting customers 5 minutes before 8. There were 4 other sales persons cleaning something and not even looking at the customers. On my questions where I can find a store manager, aforementioned sales person in the Deli department told me that manager went home. Only with the NetCost Market stores (in Staten Island and on Ocean Ave) I have such negative experience with some departments closing at 8pm while the rest of the store works until 9pm. Also, often Sales people rude and unpleasant. Will try to stop going there or minimize my purchases in those stores.

You know that saying "If it is too good to be true, it probably is"...same goes for this place. Aside from their selection of beer, there really isn't much else that make this place different from any other place. Good parking--yes. Moldly items on sale--yes. $1.99 for tomatos. Awesome! there was a ton of mold on them. I can't emphasize this enough...ALWAYS look at the produce you buy. Mold is not acceptable, especially since this place is fairly new. Honestly, the place that Netcost replaced (Gala something) did the same shit.

This appears to be like a Russian supermarket... But it has many other articles that are local... But it's nothing unusual and the customer service is slow and on attentive and my experience cold... I have a nice bakery section and also a pretty nice deli... But nothing exceptional... That's an Aldi in the neighborhood ....Which I think steals this place's shine.

Shop at your own risk! Inadequate crowd control during virus crisis. Store overly dense with crowds of ignorant customers basically ignoring distance rules and with quite a few without face masks or gloves. Store management ignores danger by skipping on supervision and adequate personnel allowing an off the street idiot to control flow of customers. Not working and goofing-off on the job by dropping his post and just letting dangerous roaming crowd inside. Cashiers are barely protected with plastic see-throug barriers too small and barely doing anything to block infection. P. S. On top, bought chicken quarters at an already usurious cost only to find them with gross hidden flap kin and untrimmed back-bone that boosted weight by 30% all hidden on the bottom side of the package to be off-view to buyer. Yuck!

I was on line for a half hour because there was one cashier, I asked the manager why you can't open more lanes. She didn't respond, either she didn't speak English ,which she should she manages a supermarket in New York not in Russia,or she is just rude and unproffesional and doesn't know how to speak to customers which means she should not be working in a store let alone be a manager I wouldn't hire her for any job in a store.

This place is definitely worth the trip. One of the only places to get food just like babushka made it. Pierogis, cutlets, and salads are absolutely incredible.

Bad market. Bought salmon that was "fresh" but it was stinking, so it wasn't fresh at all. I will never buy fish or meats there again. It's a Russian operation and they don't run a good grocery store. Prepared foods aren't nearly as good as the prepared foods that are offered by other stores in the neighborhood. Products they sell are deceitful. 100% organic pomegranate juice in bottles shows apple juice in the ingredients section. I bought honey there that must have tons of sugar added, but doesn't show in the ingredients. From Russia, where else! Bad market.

The prices here go up every time I shop here. Now started to charge for the liquid for the sour tomatoes and pickles, outrageous!

Here you can find almost everything!!! Even if you live far away, it's worth coming in for shopping! I could find their products during the COVID crisis, that I couldn't find in any other stores around. The staff is very pleasant to you and always ready to help. Once I ordered delivery, all products came as they were packed in the box in front of me and without delays. Many thanks to the store!

attention attention food is garbage ‼‼‼‼‼‼‼‼ everything is bad in this store the staff no manager i bought apple yesterday all bad and even i found warm in apple it's terrible i bought milk for my 2 years old baby and it was expired never shopping at this garbage please people rate them 1 star so nobody will go to this garbage fake supermarket be careful of their food i took the stuff to the store to show to manager and he didnt even came out to speak

On 10/10/2019 at 7:06 pm I visited NetCost on Ocean Ave. to purchase Feta Cheese at $3.49 per pound in Cold Cuts Department. Young fellow salesman printed the receipt for $3.99 per pound. When I asked to correct and reprint the receipt with the correct price he refused to do so and did made inappropriate comments. Thereafter, I raised my concern to a Supervisor, she stated that she is not able to correct the price because of the computer error...and if I insist to get reimbursement for overcharge - she can give me my money back from her own pocket... this is the false advertisement about NetCost market...Cashier's name was Mariana D.